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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21076 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21076 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Good job

  • Dennis M.
  • Verified HomeBuyer
  • April 07, 2020
  • Manhattan, IL

Good job

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

We love our new home!

  • Brittany J.
  • Verified HomeBuyer
  • April 07, 2020
  • Georgetown, TX

We love our new home, Lennar has been a pleasure to work with from start to finish!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Many issues after closing

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2020
  • Tampa, FL

Many issues after closing

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Shoddy workmanship

  • Manfred N.
  • Verified HomeBuyer
  • April 07, 2020
  • Punta Gorda, FL

We love the space, and location the agent was great the guys that we have worked with are super helpful....but cheap paint, cheap fixtures, the granite turns dark green to black has chips in it. Faucets spit, toilets don’t flush properly, paintwork on trim peeling.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Customer service great

  • Lizbeth R.
  • Verified HomeBuyer
  • April 07, 2020
  • San Antonio, TX

Mireya worked with us until the end she was very helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Average

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2020
  • Vail, AZ

Lennar is aggressive to make the sale happen, much slower to respond to warranty requests.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

worst builder company

  • Iole M.
  • Verified HomeBuyer
  • April 07, 2020
  • Davenport, FL

I been closed this house for about 4 months and lennar still need to repair stuff from my house, I been losing money all this time. and just one or two persons call me to see what happens, but I still waiting. so disappointed

Lennar responded:
Hi Iole, thank you for providing this feedback about the outstanding items in your new home. We are very sorry to hear about the experience you've had. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 5

Trustworthiness 3

Responsiveness 3

Bad

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2020
  • Cary, NC

I wouldn’t recommend this builder.

Lennar responded:
Hi, thank you for taking time to leave a review. Please send us a note with any items you would like addressed at corporatecustomercare@lennar.com, so we can follow-up. Thank you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Excellent

  • Carol D.
  • Verified HomeBuyer
  • April 07, 2020
  • Doral, FL

Excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Never again

  • Eric J.
  • Verified HomeBuyer
  • April 07, 2020
  • Winter Garden, FL

Never again will I do business with these people, ever again. poor construction with numerous issues after sale. Would never recommend them to even my worse enemies

Lennar responded:
Hi Eric, thank you for taking time to share your experience. We would like to apologize any inconveniences you have experienced. Please send us a message at corporatecustomercare@lennar.com, so we can follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

The house came in great just saw issues nothing major just please invest in bigger landscape When we got the house I had to get someone to change the plants in the front because they were all dying

  • Christian A.
  • Verified HomeBuyer
  • April 07, 2020
  • Homestead, FL

Just get a inspection done you never know

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - We love our townhome and the neighborhood.

  • Michael R.
  • Verified HomeBuyer
  • April 06, 2020
  • Raleigh, NC

We love our townhome and the neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything included

  • Christiana A.
  • Verified HomeBuyer
  • April 06, 2020
  • San Tan Valley, AZ

Very helpful and informative

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - I am pleased with Lennar thus far.

  • Stephanie B.
  • Verified HomeBuyer
  • April 06, 2020
  • White Plains, MD

I am pleased with Lennar thus far.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Superior Rewarding Experience

  • Rene S.
  • Verified HomeBuyer
  • April 05, 2020
  • Rancho Cordova, CA

From beginning to the end Lennar and their representatives made the home buying experience fun and educational. Their flexibility and genuine care for their customers was most beneficial for us. Would recommend Lennar to anyone looking for a rewarding experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rushed Job

  • Sandra L.
  • Verified HomeBuyer
  • April 05, 2020
  • Pasadena, MD

While I more than understand deadlines, milestones and budgets, I find it hard to believe that some things were just overlooked. Im not convinced that there were quality checks made to confirm whether or not a job was done right let alone completed before being signed off on. I have floor planks that are obviously not level, trim cut too long or short, rug already not laying flat (I barely have furniture), The more time I spend at home, the more I notice things that were missed or carelessly completed. Definitely tainted my brand new home buying experience. To top it all off, issues with the ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Great until you’re house closes

  • Stephanie F.
  • Verified HomeBuyer
  • April 05, 2020
  • Folsom, CA

We love our house but I am worried about how it’s going to last. Lennar seemed great before our house was sold but we have seriously struggled to get any of our warranty work done. They are unresponsive and often just don’t show up when scheduled. It’s been months and the works not done. Following up with them gets exhausting.

Lennar responded:
Hi Stephanie, I am sorry to hear about your struggles with getting warranty work completed. Please feel free to contact us at corporatecustomercare@lennar.com with details about the work that is outstanding, so we can follow-up for you. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

My house was not move in ready

  • Anonymous
  • Verified HomeBuyer
  • April 05, 2020
  • Austin, TX

My house has had 3 plumbing issues in 3 months. They've had to rip walls down, take out the floors and appliance, and repaint. I lost work time, my family and friends had to take time while all this work was done. Let's just say Lennar does not keep good on their promises. This was also my first home buying experience and it has been awful.

Lennar responded:
Thank you for taking time to share your experience. Please contact us at corporatecustomercare@lennar.com with details about your experience, so we can follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Lennar - quality of the home built and the service is great

  • Omkar P.
  • Verified HomeBuyer
  • April 05, 2020
  • Durham, NC

quality of the home built and the service is great

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Would buy again from Lennar

  • Phyllis M.
  • Verified HomeBuyer
  • April 05, 2020
  • Land O' Lakes, FL

Sales person was great! The girls that did one of the walk thru with me was so patient and my final walk thru with C was excellent. Explained everything and I was able to call him if I had any questions.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

You will NOT regret!

  • Anonymous
  • Verified HomeBuyer
  • April 05, 2020
  • Frederick, MD

Exceeded my expectations. Materials are great qualities. Lennar homes are well made.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

WYSIWYG policy needs to be relaxed where practical

  • Shriniket S.
  • Verified HomeBuyer
  • April 04, 2020
  • Aurora, CO

Lennar's quality of workmanship and value for price can't be beat. The limited options available for upgrades is great as it eliminates the nickel and dime mentality that most home builders partake in. However buying a home is a large investment and there should be a limited opportunity to customize where it doesn't impact cost or timelines. Being told no for every little thing is very off putting.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

OK so far with little move in time.

  • Michael K.
  • Verified HomeBuyer
  • April 04, 2020
  • Longs, SC

Will need to evaluate service further when I fully move in and occupy the home.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Beautiful house on the surface. WONDERFUL sales office. Craftsmanship and quality leaves a lot to be desired.

  • David M.
  • Verified HomeBuyer
  • April 04, 2020
  • Littleton, CO

The purchase process was as advertised. It's a house in a box, and they were going to build it whether we bought it or not. The staff was super helpful throughout the process and flexible with our schedules. The home itself is beautiful on the surface, but the quality and craftsmanship have us seriously doubting that we'd ever buy another. Simple things like sloppily painting over debris instead of clearing it first have been extremely disappointing. And it's not just spot issues, this stuff is in every room. It's not just cosmetic issues either. We have a vaulted ceiling and about 60 ...

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 2

New Owner

  • Robert C.
  • Verified HomeBuyer
  • April 04, 2020
  • Goodyear, AZ

From start to finish the process was handled very smoothly. Our sales advisor Doug kept us informed throughout the journey. Doug was instrumental in getting us in our home. Along the way Eagle Mortgage paved the way for great financial assistance through the whole process. Vince and Joe ensure issues are handled in quick order. Their was completeness to the process. Thank you. We love our new New Lennar Nextgen Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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