Lennar Reviews

The experience overall was good. We were disappointed with the quality of some items (the stair railings were slapped together out of necessity and a 5th grader must have painted them), but the flooring was installed with great care it would seem. The appliances are average but the amount of canned lights you get is amazing! I love me a brightly lit home. :-) I would buy from this builder again, but I would also be more vocal during the construction process. The warranty process is easy, but signing off on exactly what they completed is very covert. 5 stars overall would have been so easy to obtain, but I guess profit will always be king. ... More

We had a great experience working with Eleanor at Tree Tops. She was always willing to answer questions and her incredible patience helping with choosing the right home until we closed on it was very comforting . We were also impressed with foreman Jon and his updates on construction during the process. He was with us until every detail was completed to our satisfaction. Truly a great team and we couldn't be happier here in the Tree Tops community. Thank you !

I would like to thank the entire staff for helping me throughout this home buying process. From start to finish everyone was helpful and responsive. I couldn’t ask for a better team!

This has been a nightmare, leak in the ceiling (still kit fixed) not wired for cable/WiFi, mold in the attic, total lack of response.

The service during and after the purchase was top notch, but the quality of work was not worth thr price. Things have been falling apart left and right, and while the response and warranty work has been quick, im 3 months into my purchase, and over a dozen claims. These aren't little things either, light fixtures falling out of the ceiling, closet shelves falling off the wall, major structure issues, but this house had a premium price tag under the guise of "luxury". On the outside the home looks luxurious, but living in the home is now a guessing game of what will break next.

- Lennar NOT honoring certain inclusive items. - Addressed to the Lennar Home Care personnel of a discrepancy on a certain appliance to be fixed after closing of escrow. Will not help and left the responsibility to the new homeowner.

Warranty service is very problematic. Otherwise I am happy with the build.

I just do not even have the endurance to go into it. Paid a lot of money for a new home with numerous fixable issues. It is a great home, it has a lot of great features and very high quality materials—craftsmanship has flaws that could have been avoided but more importantly could be fixed if Lennar would just stop making excuses. The part that disappointed me most was the horrible customer service, failed transition and zero welcome by Lennar into our new home.

The window is not completed, the bathroom leaks and the washbasin cabinet is damaged

Sales Representative were extremely knowledgeable and helpful during purchasing of my home. After moving into home and minor incident with drawer and under cabinet were addressed and fixed quickly.

This house presented a means to an end. We got a very discounted house with poor finishes. Because the price was low, we were able to tear out many low-quality aspects of the house and replace them with higher-grade materials.

Everything about the experience was fantastic.

Friendly and helpful staff and service.

Great home for the money and couldn’t be happier with the response from the Superintendent on the few issues we had.

Great sales experience, sales person found me a great place

Paint is too cheap Amd hard to clean would pay more for better paint per unit ...

Lennar still builds the best home for the money in Waxhaw NC, but they need to get their act together on quality of work and ease of working with customers. My main suggestion is always pay the extra $500 to your personal home inspector for a complete report even though its a brand new house.

Great buying experience. Lennar kept us informed of any changes or situations. The builders drywalled over one of my bathroom windows when they were building the house, lennar was quick to fix it after we put a work order in. Very pleased with the house and Lennar

Trust worthy, friendly, and knowledgeable team makes the home buying experience easy. It is an one stop shopping destination that provides all resources necessary buying a new home.

We were impressed with their efficiency and attention to our needs as customers. They answered all of our questions quickly and were always available to us. They did what was promised and in a timely manner. We would recommend this builder to all.

Easy process. Provided option of using their mortgage co, title co, & homeowner’s insurance co so I didn’t have to find these on my own. Web site provided information on utility services to set up.

Keep you updated on the property and building status

Hope they have a more knowledgeable project manager as far as codes & not tell you things he knows nothing about .

There are few things I had communicated with the builders project manager which have still not been fixed. so not happy about it, there is also a hole in the roofs plywood (not leaking) but example of poor material used. I'm still in my 1 year warranty and will put in tickets to get them fixed, but this is just how my feelings are for an investment like this.

You can tell it's a cookie cutter home. Can't beat the value