Lennar Reviews

Do not buy, run away. Sales team made false promises, they are just looking for your money. No quality and construction issues left and right. Tile issues, plumbing issues, poor worksmanship, cutting corners everywhere. They want to save on everything.just expect atleast 4walls.

I closed on a townhouse on Dec. 30 and there were many problems (interior bifold doors missing, missing bath vanity, missing trim pieces, ants and spiders everywhere, etc) Plus, the overall job was extremely sloppy and unacceptable. I have spent the last two months trying to get the multitude of issues corrected so I can rent out the house. To date I have lost 2 months of rent. I had a guy come over to fix the weather strip on my front door and the door fell off because the two screws he used in each hinge (instead of 5 screws) were only half an inch long. I had a guy come over to fix a large gap in the front porch paver stones - he did a horrendous job and there is still a gap. I had a guy come over to look at the main floor bathroom pedestal sink which has a brown streak that is under the ceramic coat and he agreed that it its under the glaze and can't be removed....yesterday I got a call from another guy who said the first guy is new so he wants to try to get the brown streak out. Unbelievable.....How many guys need to look at it before they realize it's not removable - its part of the sink. The toilet installers used grout around the base of the toilets instead of caulking them, there's paint dripped all over the carpet because the painters don't use drop cloths, paint on the light fixtures in the bathrooms, paint on the switch plates, etc, etc. We've bought and sold many houses and have never seen such shoddy work. Im really disappointed that Lennar is continuing to put up townhouses all around my unit at a rapid rate yet can't find people to take care of their customers who have already paid for their home. P.S. There are bifold doors in boxes at my house for several weeks now and no one has come to paint them so they can be installed. ... More

I am a single mom of two who lived with family for many years in order to save to be able to buy a home. I shopped for a house for a solid year before deciding on one. Lennar took what should have been an exciting and happy event and turned it into the WORST EXPERIENCE EVER! From a botched initial closing that I literally wasted an entire day off from work for to a rushed closing 2 weeks later with no New Home Orientation (and still haven't gotten one even though I've requested it several times). Drywall work throughout the house is aweful, the wrong cabinets were installed in part of my kitchen and the wrong vanity in my guest bath... which I had to figure out for myself by looking at neighbors with same floorplan. I also had to discover myself via neighbors that they completely forgot to install my attic access in my garage. Trim work throughout the home is crappy with dents and nails left sticking out. Absolutely no attention to detail in a house that was $$$$. My CM had the tactics of a used car salesman. I wish I could say the warranty side performed better but that's been aweful as well. Almost 4 weeks since turning in items and not a single thing fixed to date nor even scheduled. My advice - DONT BUY LENNAR UNLESS YOU HAVE TO FOR LOCATION REASONS (like myself). If you do, make sure you don't sign anything until everything is complete and 100% happy ... no matter what they promise you! ... More

If everything gets done I’ll change my mind

Overall very bad experience!!! I never ever recommend to anyone to buy Lennar Home and whole team is sucks! They play lot of Gimmick to buyer. Worse Sales Team , always delay in response and then same word every time " sorry" , I forgot! Mortage Team is same and be like , I don't care. If you have q's!

Lazy and did the bare minimum when it came to supervision of subcontractors. It definitely shows in the final product. Quality and schedule both suffered. The quality is a C- at best and the schedule was non existent. Lennars best quality is the community that’s all, as far as a builder the peopl from start to finish do no justice for the brand. I would not recommend

Owner, in Babcock Ranch

Bad quality construction, cheap products. Lennar has very customer service and zero post-sale commitment. There is no SLA for the resolution of the issues. Uneven flooring, lousy painting, cracks on the walls.

Ha just talk to your vp

Lennar is TERRIBLE. They would say anything just to get your foot in the door and the contract signed. Then they delay and delay. They even take away promised features just to get the unit “completed” quickly. They promised the Flo water shut off, then didn’t install it because “they ran out”. On the day of closing, I pointed out that my roof is missing ALL circulation vents, and they responded “oh we must have ran out” but I forced them to install it. Warranty team doesn’t want to fix anything, and are not nice. Overall experience was terrible. No communication, and terrible build quality. During our walkthrough, Christine the fat agent kept trying to deter me from pointing out faults. She kept blaming issues and missing features on “HOA wont allow us to do this and that” but other homes had those features she stated were not allowed. A bunch of misleading greedy lazy employees. I would never go with a Lennar home again. If I can go back in time, I would have picked a different builder. Thanks for nothing, Lennar! ... More

Home buying experience was as bad as it gets. Delays, LACK of commutation to no communication. Closing date got pushed multiple times. Sales Rep was terrible. Only one person who interacted with us during final inspection was good and as professional you would expect when you are making biggest purchase of your life. Due to the delays in closing, my interest rate went up, spend much longer in rented apartment, could not plan for the move. Had to rent extra storage for Furnitures we brought. Due to lack of communication, I had to constantly follow-up to get some sense when the home will finally be built. ... More

The worst company to deal with I would never recommend anyone to buy from Lennar Lennar is garbage worst ones

Worst experience ever, they don’t even deserve one star. Stay away from Lennar DO NOT buy a house from this builder

I bought my 1st house in 2018 and that was from Lennar Construction. We liked a lot and that quality of construction and service made us to go again with Lennar for my 2nd house too. From the the beginning till closing, started facing issues both from Sales and Construction Manager (CM) and they were very arrogant in not responding in addressing our concerns/clarifications. CM gave us false promises and made us hurry during final walkthrough and promised in addressing few concerns but never responded later. Not only me, but even my neighbors are also victims in facing the similar issues. And this will definitely let Lennar down to move from a premium builder grade to lower grade and Lennar is not going to be a 1st choice for home buyers. ... More

I just bought a property at lennar at Lakeland. This is the worst experience I have ever have. They took 2 months to install the motorway and shelves. The ceiling over the island kitchen is already leaking. There is water from the ceiling and leaking over the island kitchen. 2 months.

Agreed to buy home at $30k at 3.99%. The morning of closing they changed rate to 4.79%. Have made 7 warranty claims in 3 months. No windows in back of home that open. Cracks in the ceiling. The underwriting process was awful.

What an absolute nightmare of a home, DO NOT BUY! This is hands down the worst home I’ve ever been in. From the terrible experience with their mortgage team, to getting left high and dry on terrible workmanship, I absolutely do not suggest you buy a Lennar home. Everything on my house was done last minute slapped together and I’ve just taken the beating because it looked good for a solid second. Giant moat in backward won’t get fixed so I’m stuck with a huge landscaping bill. Entire house covered in huge cracks, trim separations, and nail pops which won’t be fixed because it’s “cosmetic.” Roof line has serious sags and they won’t fix the sod in the front yard that was destroyed during our walk through with one of their trucks. I’ll be selling this dumpster as soon as I fix all this mess. STAY AWAY! ... More

The quality is very poor, and it has not been repaired until now

I FULLY REGRET MY PURCHASE. Overall the look is great, but when you look closely at the workmanship it is very shoddy. Shower stalls with tops not finished or caulked, major skips of caulking in showers, uneven & very noisy floors, steps that are slopped from boards with major cracks (which were attempted to be covered with caulking), boards cut too short and filled in spaces with caulking, first floor is VERY COLD, temperatures as low as 46 degrees, chips in all shower stall floor pans and in tub, cabinets not adjusted correctly and hit into walls & appliances, damaged appliances, kick-boards under all cabinets not finished, ends of 1/4 trim boards not painted, coat closet depth too small and hangers can't be hung, thus worthless as a coat closet, damaged door to HVAC room, no thresholds in bathrooms so you can not put a rug on the floors, advertised as "luxury homes" but NO TOWEL RACKS in full bathrooms, kitchen sink with dents, kitchen cabinet with 7" split in wood, seals around exterior doors so bad that the wind coming in will blow out matches, paint & caulking drips on shower tiles, water temperature cold requiring adjustment, and many more issues. After 4 months only a couple of issues resolved and not getting responses from Lennar representatives. I would not recommend buying a Lennar home. My last two new homes were built by Ryan Homes, I had only a couple of issues and they were fixed timely. I'm just astounded at the shoddy work by Lennar and per my neighbors they have the same issues. ... More

Let me just say the only person that helped in this whole transaction was Celia. The worst experience was Lennar Mortgage (Christina Z), will NEVER recommend this lender and especially Christina! Dave the "walk through" guy was horrible!!! We never got a proper walk, unless you call a 6 minute walk proper? We were left figuring out how to work everything and search for instructions, still don't have the a/c warranty after asking more than three times... Still going through problems from lies told by Lennar. NEVER WILL RECOMMEND THIS BUILDER/LENDER!!!!!!!

From the time we put down earnest money this has been a bad purchase. With the exception of Joey Blackledge and Pablo Berrios we have had issues. Price quoted different from price provided after we had to put down earnest money, closing delays and online closing issues, Service issues getting scheduled and call backs, the quality of the build requiring multiple service calls. The electrical issues that have been known about through the community, quality of workmanship being poor and then the sales manager response to us at the beginning. This has been the worst home purchase we have ever made. Follow up this far except Pablo has been poor also. If we had to do it over again we would have paid our movers to provide longer storage and found somewhere else. I do not expect that you will contact me or even care about what I have stated but needed to let you know anyway since you provided me a survey asking. ... More

Lender was not responsive. After the builder ensured us that all of the items on our inspection was complete as well as the items we marked with blue tape, we found several items were still not completed and even noticed quite a few pieces of blue tape were still present at the home delivery meeting. We also had a leak in our brand new roof and a sewer gas smell that took almost a month to resolve.

The cabinet is very low quality compare to what the rep told me i will received

The house is supposed to be new and without problems, on December 9 I did the closing and there were some things to fix. The engineer in charge of the house promised that he would fix the house in a matter of weeks, as of today, January 31, the house remains the same and both the engineer and the customer service person are still missing without letting me know when they are going to fix it. the problems that the house has. The treatment that my wife and I have received in a matter of the house is incredible. It is unacceptable that they have a group of people working without caring about the things they do. This will be the last time I buy a house with Lennar. ... More

I would not suggest a Lennar home to anyone. There is no quality in our Lennar home. The shoddy work, incompleted work, no attention to detail, horrible mistakes that were left, horrible painting job, etc. I can go on and on. #donotbuyLennar is what I plan to go viral with. I have nails coming out of the stairs (that I stepped on), nails coming through cabinets (that I've cut my finger on). The lack of attention to detail is horrible. I need to put a sign in my front yard to warn potential buyers to stay away from Lennar. Everyone I speak with who are looking for a new construction, I advise them of the horrible home I am dealing with. I absolutely would not recommend a Lennar home to anyone; and Lennar should be ashamed of themselves for allowing contractors to do the shoddy work. I am definitely going to use my new as a resource for others to NOT buy Lennar. It's sad that I have crooked walls, places where the structure does not even meet, poor quality of painting, work left incomplete, the sloppiness, cutting corners, using bad products - again, I can go on and on. I will be reaching out to an investigative reporter to move forward with my issues; I will have this builder exposed for the lack of quality & bad work that contractors are able to get away with. ... More