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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21075 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21075 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar Sales and Audit

  • Melodi R.
  • Verified HomeBuyer
  • November 19, 2025
  • Kathleen, GA

Makenzy is the reason we found this house and purchased a Lennar home. I would work with her again if I could! Aiden was the cherry on the icing when he did our walkthrough and help up the workmanship.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience buying our first home from Lennar

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2025
  • Mountain House, CA

Everything went smoothly with purchase of our home. From initial inquiry, to processing mortgage and to finally acquiring the title. Emily, our sales agent from Lennar was very professional and transparent. She explained everything that we would undergo once we qualified for buying the house. She’s also responsive to even after the sales. We received all the drafts of the documents fe days prior to the signing date. As buyer, we just do your homework, go through all those documents and ask questions when in doubt. Emily did an awesome job explaining the details when we had doubts/questions. ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very bad company

  • Essam T.
  • Verified HomeBuyer
  • November 19, 2025
  • Mount Juliet, TN

Sorry to say that but it’s worst company ever I lived before in house builded 2000 its means before 25 years ago its very perfect compare with this house I buying this house brand new to see everything new and stay long time I want to tell you just first week the painting scratching and the black nails appears and the wall become very bad and the ceiling lake water in the living room and the my son 5 years old fall down the wall broke most painting have scratches and are not smooth

Lennar responded:
Good afternoon Essam, We’re very sorry to hear about the issues you’ve experienced in your new home and understand how frustrating this must be. If there are any warrantable issues that need our attention, please send us an email at CorporateCustomerCare@Lennar.com referencing this review and detailing your concern so we can follow up and assist. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Happy to own

  • Janice K.
  • Verified HomeBuyer
  • November 19, 2025
  • Reidville, SC

I am very happy to have found an affordable new home and appreciate Lennar making it possible for me to buy! Not happy about how appliance package was handled, when they provided a refrigerator that was too big for the space.

Total Score 5


Quality 5

Trustworthiness 3

Responsiveness 2

Love our new home

  • Erin S.
  • Verified HomeBuyer
  • November 19, 2025
  • Laurel, MD

From sales agent to closing agent, all professional, knowledge, and pleasant to deal with. Construction manager was especially helpful

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Issues after closing

  • Mark E.
  • Verified HomeBuyer
  • November 19, 2025
  • Baytown, TX

My dishwasher still has not been fixed. I have no paperwork to register my A/C unit for the full warranty. I need information I don’t have and have requested it from a Lennar builder and have not received the information I need.

Total Score 5


Quality 3

Trustworthiness 2

Responsiveness 1

House

  • Jytte A.
  • Verified HomeBuyer
  • November 19, 2025
  • Huntley, IL

Overall a very positive experience buying a house from Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall good experience

  • Geoffrey B.
  • Verified HomeBuyer
  • November 19, 2025
  • Saint John, IN

Great sales experience with the first contact. Seem to lure you in with deals but overall everyone does. Definitely benifits you using their companies. We used their mortgage company and their realtor to sell our home. Didn’t use their insurance because I had a friend who does it but still offered good rates. After closing so far everything has been great. Sandy was great at explaining everything and Zach the general on site has been super helpful. Would definitely use them again to purchase

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Unsatisfactory

  • Carol R.
  • Verified HomeBuyer
  • November 19, 2025
  • Corcoran, MN

We were so thrilled to purchase our new home with Lennar. We had a lot of issues and the construction manager at the time was not truthful with us. We had over an inch of water standing in our basement after the drywall was installed and he said we only had a few puddles. It ended up that Lennar had to hire a restoration company to come in and found a lot of mold in our walls. It was eventually taken care of. Then when we moved in and the craftsmanship of the house is sub par. Door frames are not level and poor quality with walls. I could go on but this experience has been not stellar ...

Lennar responded:
Good afternoon Carol, Thank you for sharing your experience. We’re sorry your homebuying and construction experience did not meet expectations and understand how frustrating these issues must have been. We’re glad the restoration work was completed, and we appreciate your feedback on craftsmanship. If any remaining warrantable concerns remain, please send us an emailat CorporateCustomerCare@Lennar.com referencing this review and detailing your concern
so we can follow up and assist. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 3

Not very good

  • Manijeh T.
  • Verified HomeBuyer
  • November 19, 2025
  • Loma Linda, CA

The counter top in the kitchen is not good quality, with the price for the house, they could put better quality for counter top in the kitchens, it’s sensitive to hot plate. Also all the bathroom are vinyl, they could make it tile with no extra cost ….. After the closing, reaching to them was hard. I got my correct mailbox key after one month.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

ACCOUTNING

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2025
  • Durham, NC

Took so long for approval.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Lennar Reputation

  • Anna T.
  • Verified HomeBuyer
  • November 19, 2025
  • Summerville, SC

Knowledge of Lennar Builder from Florida led us to trust them and Purchase our new home here in Carnes. We highly recommend them as builders and their promptness to anything we have found since closing has been superb.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just average I thoughr Lennar experience would be better than other home builders...

  • Adem D.
  • Verified HomeBuyer
  • November 19, 2025
  • Reidville, SC

There was a site manager, everyone was calling him TK. He made me sign the pre-check list completion before the closing and verbally confirmed one of the issue with the patio door was fixed. I believed him,lol. When I checked it, it was not, I let him know he said he will take care of it by end of the day. But It was still not fixed. I had to request a warranty repair. On the other hand the warranty departman gentleman Gary was great. Good follow up, helpful. Also I would say that the quality of the building is average & below average as expected from mass builders. Oh no new home owner gift ...

Lennar responded:
Good afternoon Adem,
Thank you for sharing your feedback. We’re sorry for the miscommunication regarding the patio door and understand your frustration. We appreciate you recognizing Gary in our Warranty department for his helpful follow-up and support. If you have any remaining warranty concerns, please contact us at CorporateCustomerCare@Lennar.com so we can follow up. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 5

Moderate

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2025
  • Rosemount, MN

The quality of work man ship inside the house was bad. Things that should be replaced was fixed and the imperfections can still be seen. No deals or proper discounts was given.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar as a homebuilder

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2025
  • West Dundee, IL

Basically, buying from Lennar is a case for "buyer beware." It's not that they build an inferior product, however, corners are cut numerously when it comes to design and providing any sort of choice in materials. Lennar is also incredibly inflexible on almost any request once the sales contract is signed. It's basically a take it or leave it attitude. For my part, I was in a hurry to buy, for personal reasons, and I didn't spens enough time researching Lennar, or their other local developments. I have purchased several new homes from builders, in my lifetime. This was by far, the least ...

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Tom

  • Tomas R.
  • Verified HomeBuyer
  • November 19, 2025
  • Fort Myers, FL

I am grateful and extremely thankful for LENNAR. The house was built beautifully and comfortable. The representative who showed us the property was very professional and kind. The representative from LENNAR mortgage was patient and helpful. She explained and provided assistance throughout the process. I do recommend any person who wants an elegant home to purchase LENNAR. Thank you for your services.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything went smoothly and efficiently

  • Gwendolyn J.
  • Verified HomeBuyer
  • November 19, 2025
  • Bowie, MD

LENNAR representatives from initial consultation, working with the loan officers to get final approval all the way to closing day. All the Lennnar Representatives were kind and efficient in all the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mixed emotions

  • John T.
  • Verified HomeBuyer
  • November 19, 2025
  • Parrish, FL

Overall, the home itself, the loan process, and the title experience went smoothly. However, we are extremely displeased with the HOA and ARC process. The documentation provided to homeowners states that we can choose between PVC or black aluminum rail fencing, yet our applications for the aluminum rail style have been repeatedly denied without a clear, consistent explanation. This was one of the most important factors when purchasing our home, and had we known that the option listed in the HOA materials would not actually be allowed, we would have reconsidered our purchase. We are also ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Builder and customer service

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2025
  • Alva, FL

constructions is supper poor, Customer service worst. Sales person no knowledge of product is very minima. I will not recommend to any one to get Lennar property

Lennar responded:
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations, We hope you’re now enjoying your home and look forward to the opportunity to provide a great homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Bad agent experience and unfinished interior work

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2025
  • Woodruff, SC

Our home buying process was

Lennar responded:
Thank you for sharing your feedback. We’re sorry to hear that your Homebuying experience did not meet your expectations. We look forward to the opportunity to provide a great homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Purchase of my home

  • Lance C.
  • Verified HomeBuyer
  • November 19, 2025
  • Parrish, FL

When we went to buy our home it was contingent on us selling our other home.The person buying our home was a developer and kept changing our closing dates for a total of 7 times.We already had a closing date set and our realtor had to keep calling Jessica at Lennar to change our dates.Jessica was fantastic assuring us we wouldn't lose the house and not to worry.Everyone else involved from Lennar was also great switching everything around to accommodate us.Overall it was a great experience dealing with everyone in such a stressful situation.I would recommend Lennar to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good People, Poor Management: Agreements Not Respected

  • Paola A.
  • Verified HomeBuyer
  • November 19, 2025
  • Winston-Salem, NC

Rating: ★★★☆☆ (3 out of 5) My overall experience with the construction of my house was mixed. The process started well, but later changes made by the builder turned things stressful and unpleasant. I’m confident Stephan (the salesperson) did his best, and I want to acknowledge that the construction team was always reliable and friendly. The warranty team also deserves credit—they responded quickly and efficiently to every request I submitted, which I greatly appreciate. Logan from Lennar Mortgage provided excellent service as well. However, the quality of the house is not the best, which is ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

owner, big shot, all around nice guy

  • Mark L.
  • Verified HomeBuyer
  • November 19, 2025
  • Morrison, CO

nice home, well built, great spot for second home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Townhome for Great Price

  • Mark C.
  • Verified HomeBuyer
  • November 19, 2025
  • Ruskin, FL

Every part of the homebuying experience was easy and well-informed. Would do it again.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Ashley,the sales consultant for the South Shore Community went out of her way to answer questions,provide information. She was exceptional and made the process so easy.

  • Donna E.
  • Verified HomeBuyer
  • November 19, 2025
  • Millsboro, DE

From the date of my offer acceptance to the closing date the process was a breeze. All information was given for contacts for utility set up and HOA information . All walk through issues were addressed and fixed by settlement date.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

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