Lennar Reviews

Lennar was great from start to finish! The agents were so helpful and informative. The customer care rep is responsive whenever we need him. We love our new home so much!

We love the layout of the home which is why we picked it. The Workmanship is poor. We have paint runs down the banister, all across the baseboards, the subfloor wasn't installed properly in the bathroom creating tile cracks. Had that fixed and now the grout is cracked. It takes forever for someone to come out and fix anything. The outside cleaning that was supposed to be completed in November had yet to be done and it is currently March. The paint job is horrible! The banister received 1 coat, the wood is showing through, there is building dust painted into the banister. Its horrible. For a brand new house the quality it the worst. Our 20 year old home was built and had better quality than our new house. ... More

Everyone thought process was attentive, responsive and professional. Great team on every level. Felt like we were working with friends.

The only issue I had was with closing. Keys did not work and it took 2 months to get locks replaced to a matching set of deadbolts. I had go through the garage and leave the door unlocked to access my home. It is impossible to get in contact with anyone unless there is a service ticket out. The construction manager lied to me on multiple occasions and then stopped responding altogether.

Enough said.

I love my home, the layout, and functionality. What I do not appreciate is the poor finishing work. The paint, caulk and general finishing work is very poor. We had construction mgrs change and that coupled with the close our year-end for the builder made the process for the walk thru etc. challenging.

Happy as can be and Lennar made it easy. Don’t wait buy a home today. Campo Bello community is a great location to start .

They did not kelp their promise to fix things before closing. And they even did not fix things after closing. Never buy new from them or will not sign closing documents only after they fix everything.

I have an an outstanding experience!

Let me start by saying Rich and Aaron are very great and helpful with issues. I appreciate all their help. They are the only good experience I have had with lennar. I am not to happy at this point with everything else. There is a lot of sloppy work done. Carpet and drywall feels very cheap. Floor boards are creeping everywhere. I feel this house was rushed being built. I was rushed to pick my colors and was refused a small changes. When my brick went up I informed salesman I felt that wasn’t the right brick color I choose before moving in. I was told it still needed to be washed and would lighten up and brushed aside. I will I’ll and could it fight at the time. After unnoticed it was still not lighting up I started doing some research. After doing some research month later and fighting I have now found out they put defective brick on my home and still in the process of trying to get this fix. No one listen to my concerns at the beginning. We Really wanted brick paid a lot of money for that brick. Now we have to worry if they replace it will they do it correctly and not do more damage to our home? This is very stressful and frustrating. I am extremely disappointed!!!!!! we are out 5200.00 and have defective brick and still trying to get Then to admit it and get this fixed. Lennar should be giving us a FULL refund and correcting the issue!!!!!!I had a issue with our floor it has been replaced twice and still not correct. I am finding so much I have to keep calling about. The brick and floor is a mess. I still don’t have a full resolution with the brick issue. No one should have to go through this. Beyond stressful . We looked at new home builders for years and went with lennar. Upset We did. At this point I would not send a friend or family member to purchase at lennar. Putting defective brick on a home is not a minor issue and now I have to keep fighting to get this corrected. I am disgusted with this situation I felt lennar home felt more quality then RYAN and some other builders and now I am not so sure. Also the price we paid for this home ... More

Poor quality workmanship. No pride in work very sloppy. House is not level, flooring poorly laid, poor paint job. Paint splattered all over the tile floor, poor quality concrete. No lighting in home except for bathroom and kitchen.

Although construction was completed in a rapid pace, the final build was not of the highest quality or workmanship. Even the little details were missed, for example, light switches were not wired correctly, lights were not centered, etc. Standard building code items were not included, like rain gutters. Landscaping was very poorly put in.

It would have been nice to be given a few more options. Like hurricane windows, solar panels, mirrored closet doors, vanity in Master bath, chrome vs. nickel finish in bathrooms/kitchen.

Home was not ready at 2nd walk thru

Great quality service

The entire team was responsive and very cooperating throughout the total process.

After moving in, in less than 2 weeks a couple of things in the house were deteriorating showing the poor workmanship and the cheap materials used to build the house. After moving in I opened a window due to the smell of cleaning supplies when opening the window all of the window seal came off. First time passing mop and a piece of the cabinet molding on the floor just came off without even touching it. The seal or caulking on the floor used to seal the cabinet totally cracked (all this after 2 weeks of moving in) On the master bathroom one of the sinks is fully loose, the seal or calking was poorly applied so the sink is fully loose. These thing I can maybe see happening after a couple of years being in the house but not 2 weeks after moving in. Regarding responsiveness they do respond but they do take their time, when moving there were some issues with appliances it was taken care off but I had to be on top of it, calling over and over would be promised a date and they would never show up and wouldn't answer messages in a timely manner. ... More

Base in our contract you suppose to pay for my HOA for the next 3 years, being trying to get this done for the last 3 months, everybody in customer service all they do is keep my phone number and just say that will call me back and nothing. HOA keep calling and sending bill with late fees. Who suppose to take care of this??

No point, no one cares. Many issues, same excuses. Been over 3 months with basic warrenty issues, and still waiting.

They don’t fix things after you move in. Seems the house is cheaply made.

Too many issues for a new home. Need to improve the inspection process

Lennar quality of materials and workmanship seems better than most in SWFL, but does not come up to the overall craftsmanship and attention to detail that we are accustomed to in MN. Responsiveness to issues has been excellent! “In-house” Lennar sales staff are quick to state completion dates for amenities that are inconsistent with overall construction schedules.

Satori is a nice community, but Lenar was trying to save on things that really doesn’t worth, small details that you have to fix for yourself because their customer support doesn’t work. There are many walk away they brought to us broken from first day, electric lids not in place, the worst light poles I never see before, they don’t put soil below grass and never pick up construction sand, so if you want a nice grass you need to do it by yourself in your garden. Little details that cost you and your community extra money!

The house is great. Construction quality seems good, fantastic insulation.

Very happy with the home; only thing I don't understand is why there is a children's park right in the middle of the over 55 community. We were told it was because over 55 people want a park to go to with the grandchildren but I'm not buying that. The park could have been over where the family homes are where people have children all the time.. active over 55 grandparents could walk over to the the family home area if they were occasionally watching grandchildren. We were told about the park wh n buying but it was not there when we bought. Now that it's there, you have a whole street of homes to sell and if I were looking now for an over-55 home that would be kind of a turn off to me. Unless you surround that Park with a black wrought iron fence and a lot of trees I think it could hurt your sales. Hopefully when finished will be aestetically hidd n from our view. also hope it has a black wrought-iron fence around it because they're is a body of water back there which young children could get into trouble if they wander over by the pond. ... More