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Lennar

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 19439 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

19439 Reviews in All Areas

Star Rating Breakdown

5 ★ 8046

4 ★ 3652

3 ★ 3255

2 ★ 2073

1 ★ 2413

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Lennar - Very unhappy with this community.

  • Timothy M.
  • Verified HomeBuyer
  • March 17, 2020
  • Frederick, MD

Very unhappy with this community. Parking is horrible, walls are very thin, neighbors are rude and inconsiderate. Will be doing the very minimal time of my loan terms before I’m out of here.

Lennar responded:
Hi Timothy, thank you for providing this feedback about your new community. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Not happy with my experience

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Iowa Colony, TX

Not happy with my experience at all.

Lennar responded:
Thank you for your comment. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Never again.

  • Rebecca K.
  • Verified HomeBuyer
  • March 17, 2020
  • Millsboro, DE

Never again. Nightmare of an experience. Been 6 months and still waiting for repairs to be done from our walkthrough 1 week before settlement. HOA office is a joke, we pay all this money and they wanna keep raising the monthly fees. It dont want to address the real issues going on in the development. Already looking to move in the next year or 2 hopefully.

Lennar responded:
Hi Rebecca, thank you for providing this feedback about the outstanding items in your new home, as well as your concerns with the HOA. We are sorry to hear that you have not had a pleasant experience. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Not worth the hassle

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Joliet, IL

I love they layout of this home, exactly what I dreamed of. Everything else is awful. The quality, materials and workmanship is beyond terrible. Problems with every square inch! Looking into a lawsuit at this time.

Lennar responded:
Thank you for your comments about the workmanship in your new home. We are sorry to hear that you did not have a good experience. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 3

Responsiveness 2

Quality is very poor.

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Davenport, FL

I am not at all satisfied with the house we purchased. Why would you sell a house with so many issues? What's the point of buying a new house if it will give the owner several issues?

Lennar responded:
Thank you for providing this feedback about your home. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible

  • Sherley A.
  • Verified HomeBuyer
  • March 17, 2020
  • Homestead, FL

For the price paid for my house, the workmanship is terrible. I’ll never buy another Lennar home or recommend anybody else to do so.

Lennar responded:
Hi Sherley, thank you for providing this feedback about the workmanship in your new home. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Terrible work ethic

  • Sharita G.
  • Verified HomeBuyer
  • March 17, 2020
  • Winter Garden, FL

Terrible work ethic

Lennar responded:
Hi Sharita, thank you for your comment. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 3

Lennar - Horrible !

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Bensalem, PA

Horrible !!!

Lennar responded:
Thank you for your comment. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible Company don’t buy from them

  • Timothy H.
  • Verified HomeBuyer
  • March 17, 2020
  • Aberdeen, MD

Terrible experience lied to during buying, building and warranty. Don’t trust or buy from them terrible company

Lennar responded:
Hi Timothy, thank you for sharing your comments about your new home buying experience. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items or additional details, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar home buying experience

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Cumming, GA

Extremely bad quality construction and too many issues with new homes. And would not recommend and reference Lennar homes to anyone. Stay away from this builder new home construction.

Lennar responded:
Thank you for your feedback about your experience. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Lack of communication

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Gold Canyon, AZ

Not so much a pleasant experience. Communication with sales rep was non existent, but called only when they needed something done on their end. Construction manager rushed us through our walkthrough and didn’t let us talk about the cosmetic issues we found and even insulted my wife calling her picky.

Lennar responded:
Thank you for your feedback. We are sorry for the difficulties you described with your sales rep and construction manager. Please email us at corporatecustomercare@lennar.com if there are any items needing to be addressed and we will follow-up for you. – Lennar Customer Care

Total Score 1

Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

2nd Rate Workmanship w/UNACCEPTABLE Customer Service

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Boynton Beach, FL

Straight to the point 1. POOR Communication 2. 2nd rate workmanship (sloppy work, stain where there shouldn't be, carpet not tacked down properly and cut short of baseboards, clean your house before you move in paint, dust, and caulking everywhere. Be the person who points out every tiny little thing, if you don't you will spend months trying to get it corrected. 3. ZERO follow through on walk thru issues (6 months and I still have blue tape and work not complete) If it wasn't for my continuous follow-up nothing would have gotten done. As a first time homebuyer shocked at the lack of ...

Lennar responded:
Thank you for your feedback about your home. We are sorry to hear about the various difficulties you described. We hope your items have been addressed, but please email us at corporatecustomercare@lennar.com if there are any outstanding items and we will follow-up for you. – Lennar Customer Care

Total Score 1

Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

Terrible Quality

  • Caitlyn M.
  • Verified HomeBuyer
  • March 04, 2020
  • Riverview, FL

Lennar focuses on quantity rather than quality! I moved in my new home in September and have had nothing but issues! I would never recommend a Lennar home to anyone.

Lennar responded:
Hi Caitlyn, thank you for your feedback about your home. We are sorry to hear about the issues you described and we hope things have improved. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 4

Lenner American Worse builder , No truthworthy company and poor contraction contractors.many thinks

  • Anonymous
  • Verified HomeBuyer
  • March 03, 2020
  • Centreville, VA

any one trying to buy with lanner please contact the people those buy house. They promise so many thinks but as soon you sign the contract they will forget you completely. I have so many issues with the builder and not solve any think. All workman ship is very poor and not good Job; Please ***think before

Lennar responded:
Thank you for sharing your comments about your home buying experience. We are sorry to hear about the issues you've had. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Disapointed

  • Jacquelynn S.
  • Verified HomeBuyer
  • March 02, 2020
  • Corcoran, MN

The quality of workmanship is awful. The quality of the product is awful. The contractors don't communicate with each other therefore leaving a less than standard quality product for the homeowner to fix. We moved in in Sept and we're still dealing with issues like placing a bathroom mirror over an outlet, tile cut wrong and showing the floor underneath, kitchen faucet disconnecting from the counter, wrong caulk in the entire basement, water filtration system was put in wrong, permanent footprints, broken and crooked heat vents, and so on. I could go on but will stop there. I cannot say in ...

Lennar responded:
Hi Jacquelynn, thank you for sharing your comments about your experience with your new home and the Lennar team. We are sorry about the issues you've had. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - shortcuts to avoid cost, lack of communication, frustration galore

  • Anonymous
  • Verified HomeBuyer
  • February 29, 2020
  • Cumming, GA

shortcuts to avoid cost, lack of communication, frustration galore

Lennar responded:
Thank you for sharing this feedback about your new home. We are sorry to hear about the issues you've had. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Disappointed

  • Robert J.
  • Verified HomeBuyer
  • February 28, 2020
  • Wimauma, FL

Really do your research. Do a very thorough walk through and Che k every little thing. Everything! And do not sign until it is all done properly. No promises! Repairs first.

Lennar responded:
Hi Robert, thank you for sharing your feedback about your new home. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

disapointment

  • John W.
  • Verified HomeBuyer
  • February 27, 2020
  • Bulverde, TX

New house and the driveway is already cracked. I was told nothing could be done, I've turned in the same problems three times now and they're still not fixed with no follow up. The workman ship is shoddy. There are hidden design flaws that you people have refused to take care of; All in all I would not recommend Lennar Homes to anyone.

Lennar responded:
Hi John, thank you for sharing your feedback about your new home. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

So far not a great experience with Lennar

  • Kynaisha C.
  • Verified HomeBuyer
  • February 27, 2020
  • Wimauma, FL

Was left with dead SOD, every day I discover a new issue with the house. When I moved my stove there was a huge hole on the wall which I’m sure allows for uninvited guest (bugs) to make their way into the house. When we contact them for issues they don’t respond in a timely manner

Lennar responded:
Hi Kynaisha, thank you for sharing this feedback about your home. We are sorry to hear about these issues. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Poor person had no idea what they were doing and information was wrong

  • Lynn B.
  • Verified HomeBuyer
  • February 26, 2020
  • Ponte Vedra, FL

Poor customer service, errors on financial Documents even after correcting them multiple times, worse home buying experience ever

Lennar responded:
Hi Lynn, thank you for sharing your comments about your home buying experience. We are sorry to hear about the issues you had. Please email us at corporatecustomercare@lennar.com with any outstanding items or additional feedback, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Maybe someday my house will be finished !

  • Kenneth J.
  • Verified HomeBuyer
  • February 26, 2020
  • Gold Canyon, AZ

Very poor quality workmanship. Built 5 homes and this is by far the worst one. Exterior painting not finished, house was dirty, electrical boxes installed with drywall screws, live wires not capped off, cracked concrete garage floor and entryway not repaired, drywall mud on woodwork and painted over, water leaking in garage. I could go on but this should give you a good idea of what to expect.

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Worst home buying experience ever

  • Sharon F.
  • Verified HomeBuyer
  • February 26, 2020
  • Fort Lauderdale, FL

I had problems from start to finish. Wrong information provided more than once during sales process. During the closing I walked who told me the closing was today. During walkthroughs before closing the repairs printed out more than half of them were not fixed. I did them myself. The construction was of poor quality and messy. I found cut wires that I had to repair. The paint overspray I took care of. Due to Lennars late delivery it looks like everything was rushed in order for them to make up the time. This is my first and last Lennar home.

Lennar responded:
Hi Sharon, thank you for taking the time to share your experience with us. I'm sorry for any inconvenience you experienced after moving into your home. It's important to us that you are satisfied with your experience and new home, so please send us an email to corporatecustomercare@lennar.com with your address and contact information.

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Very disappointed

  • Nelson 2.
  • Verified HomeBuyer
  • February 26, 2020
  • Lakewood Ranch, FL

Lennare has repeatedly dropped the ball. They have not done anything that told us they would do when we bought. We closed in good faith, because they agreed to to fix avery long list of problems with our home. They have made excusses, take short cuts, tried to misslead us. Overall I have no trust or confidence that they do business with honor. I would never recomend them to anyone!

Lennar responded:
Hi Jeffrey, thank you for your feedback about your experience. We are sorry to hear about these difficulties and we truly hope things have improved. Please send us a message at corporatecustomercare@lennar.com if there are any outstanding items and we will research and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

Worst customer service ever, lowest quality materials.

  • Anonymous
  • Verified HomeBuyer
  • February 26, 2020
  • Centreville, VA

From start to now my whole experience was horrible with Lennar. Still having issues. They sold me a house without making the proper drainage. Even the site work is not done yet. The house is falling a part. Will Never ever buy from them and recommend to keep away from this company. The problems never end. After the closing almost every day we are having a fixing job.for example I’m expecting another crew today...! Ridiculous..!

Lennar responded:
Thank you for sharing this feedback about your experience. Please send us a message at corporatecustomercare@lennar.com with your concerns, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Lennar did not deliver.

  • Ryan S.
  • Verified HomeBuyer
  • February 26, 2020
  • Boynton Beach, FL

Lennar did not deliver.

Lennar responded:
Hi Ryan, thank you for your comment. Please send us a message at corporatecustomercare@lennar.com with any additional details if you would like us to follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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