Lennar Reviews

The building is well built! The employees are very nice and cooperative!

Tessa has been very responsive, but there were still a couple of issues that had to be suspended because of Covid 19. Hopefully as our community resumes every day life, they will get back with us to finish up.

Excellent customer care - warranty

We were amazed with the attention to detail that Lennar Homes provided attention to detail at every phase of construction, of our 3rd new build home. We had not found this with our previous new build homes. We are happy to recommend a Lennar Home to potential buyers. Thank you. Susie and Bryan

Friendly people

I've had some ongoing challenges with concrete pouring on the patio and the stone trim in the front of my house. When I asked for a replacement, people came over my house multiple times to replace it. When the subcontractor finally showed up, the stone trim was a different color (light rose vs light gray) and told me "don't worry... the color will fade." I am no contractor, but I'm not stupid and had to ask this person leave my property, which prompted the site construction team to not use them in the future. Lennar tried to this, but due to work restrictions, this has not been fixed for months, and I have to keep calling to remind them not forget about this. Also, consider an alternative to financing, as the folks they work with just do not give straight answers. ... More

The product is nice and well thought out. Other than the sales team, everyone else has been great to work with and provided timely and accurate responses. Their post purchase customer service has been outstanding - Ron is prompt, communicates and gets things taken care of. Most things are just the minor issues that come with new construction. Very pleased with overall product.

I the space and the layout of the house. I hate the quality of the workmanship, from the paint work to the interior door (all of them rattle), and the loose downspouts that drive me crazy at night time, the creaking floor and falling recess lights those are few examples of the list of disappointment. We did have a good experience with our sells person.

The style, floor plan and woodwork in the house are very nice. However, we have significant concerns about several major unresolved quality and workmanship issues dating back to before the home completed construction that we plan to address with Lennar directly. It is our intention to schedule a meeting with Lennar management representatives as soon as possible. We would be thrilled to hear from Lennar.

For a first time buyer I was so excited on buying my first house and spend time with family and friends. But now that the time passes by I get to notice a lot of stuff that isn’t right and that the contractors and builders let it slide under the rug so they could sell, sell and sell ,not focusing on quality and safety of the people that it’s planning to stay in the new house for the rest of their lives. Per example crooked wall in the kitchen and door of living room swings by itself because of that. Roof trusses, 2x4’s cheap and a lot of pieces look like a dog chewed on them and they installed them like that anyway.(Are they supposed to be 2x6’s anyway ?!) I just really hope that my house is going to last and not a regular wind or something simple is going to take the roof down and crush us ..! After 3 attempts of telling Robert, about my back yard and my neighbor telling to him about water holding between our houses, no one hasn’t come by and see or say anything about putting dirt or a French drain . Which that what we need instead of a eye balled trench. Well I hope someone read this and reply or get back with me with a solution at least with my water issue . Thank you ... More

Roof leaked after rainstorm. Many small repairs needed, e.g., painting, draws sticking, door locks not working, problems with pool fence, shelves in cupboards. Lennar Customer Care has been very good so far but don't know when leaking roof will be repaired. Cheap towel bars and hardware. This was a very expensive home and we are so disappointed in Lennar.

It has taken about 20 separate visits over the course of 3 months, from the building to complete items that were either not completed or done incorrectly and its still not finished.

This company so nice and amazing

It was a very nice experience buy my new home

Very helpful agents!

We had some issues with workmanship and a few products when we closed on our home. Matt has been responsive to the issues and had many contractors schedule to make repairs. Then the only emergency warranty work got put into place. I have full confidence that once normal warranty work resumes, the issues will be resolved.

Get everything you want

The house is full of flaws and uneven or misaligned floors and walls. HVAC unit makes too much noise. Materials used are of low quality and durability. Overall, very poor workmanship.

So excited to buy our first dream house. And 100% satisfied after we bought home with Lennar. It exceeds our expectations

follow-up on outstanding issues has been horrible

We were promised a bigger backyard with a brick wall for our home. We originally were going to purchase a different lot that was cheaper, but were offered our current home because the backyard was bigger. Of course, you would have to pay a bit more for a bigger lot. Come one week before closing, right during our walk through, they told us that our backyard would have a slope fence. Imagine our perplexed face when they literally told us this one week before closing. They still had the nerve to tell us, you can still back out on the house if you are not satisfied. Okay lady, yea let me just live in the streets while I find another home. Had this been mentioned months earlier, we would at least actually have a realistic opportunity to back out on the purchase. We were very adamant about having our backyard that we paid more for done correctly. But no, they completely ignored our request. Very dishonest and untrustworthy, sneaky people. So now our backyard’s width has 3 feet of unusable space. That may seem little, but when you already have a ridiculously small back yard, 3 feet makes a huge difference. The cherry on the top of all of this was during our one month walk through. The lady apparently thought it would appropriate to say “So has the backyard grown on you?” Who does that?! Overall, we are very dissatisfied with our experience. ... More

Walls are off centered, basebroad are crooked, bad craftmanship all across the broad, all they want is your money; no one took the time out to make sure that the house structure is centered properly. It is a pain the be dealing with: toilets weren't flushing properly, dry lawn, spiders, ants, and bugs all over your home. cracked bathroom mirror, chipped bathroom tub, chipped appliances, long grooved on window, etc. It is a pain living in our new home and dealing with all these issues so early; no one takes the blames.....

Sales staff are friendly and helpful. Quality of the home is good, some drywall issues as expected, but we have a 1 year warranty, so will have them come do repairs near the 1 year time frame. Very responsive to issues and questions.

Being as though we’re a small family of 4, in our early/mid twenties, we were very excited to buy our first home! We’re on the bottom of the condos and it’s the worst! We can hear EVERY footstep from the top condo. We had to get a new garbage disposal installed two days ago (we just moved in Dec 30, 2020). We’ve noticed paint chipping on multiple walls and somewhat of a messy caulk work done in the shower. The garages are extremely small and tight. I don’t appreciate the fact that we’re not “allowed” to place the garbage and recycling bins outside. I hate the fact that neighbors complain about parking in the back, when in fact, a lot of us around here have 2 cars and should be able to park anywhere without complaints. Other than that, this home and community is great for first time home buyers (like us). ... More

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