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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21075 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21075 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

We are happy but some few things that need repair are still pending

  • Mary N.
  • Verified HomeBuyer
  • March 19, 2020
  • Jacksonville, FL

We needs some repairs be completed ASAP.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

I wouldnt give 1 star but this survey made me choose something

  • Shauna J.
  • Verified HomeBuyer
  • March 19, 2020
  • Hendersonville, TN

If you decide to buy a Lennar home is built really sloppy and cheap with no installation inside your home. The builders build these homes in the dark with no electricity by using flash lights...They will blame you for the issues with your house so no cost to them...Your home is built with particle board... For the money I would really consider another builder.. Do not use their mortgage company Eagle Mortgage its the worst ever

Lennar responded:
Thank you for taking the time to share your feedback with us and I'm sorry to hear you aren't satisfied with your overall experience. Please share your experience in detail with us by sending an email to corporatecustomercare@lennar.com and including your contact information and home address. I will share this with our management team to thoroughly review and address with the appropriate team.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Quality Homes

  • Arro Y.
  • Verified HomeBuyer
  • March 19, 2020
  • Santa Paula, CA

These smart homes were made well and all the amenities are included which is a big plus when purchasing a home. The sales staff are excellent and we could not be happier. Highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality builder

  • Jeffrey M.
  • Verified HomeBuyer
  • March 19, 2020
  • Jacksonville, FL

Overall I am satisfied with my decision to purchase a Lennar home. Quality inside and out, energy efficient which I wanted. They have a great team of people in LONGLEAF...the customer service team, Anthony and Sara are great. They respond accordingly with a sense of urgency. I'm very happy with my choice of purchasing my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Waiting for response from my text

  • George G.
  • Verified HomeBuyer
  • March 19, 2020
  • North Las Vegas, NV

Lights missing where there should be lights to

Lennar responded:
Thank you for taking the time to share you comments. I would like our team to review this for you and address it properly. Please share your comments in detail with us by sending an email to corporatecustomercare@lennar.com and including your contact information and home address.

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 2

LENNAR is the best

  • Venkata S.
  • Verified HomeBuyer
  • March 19, 2020
  • Fontana, CA

I am very happy with LENNAR and their quick response on any queries

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Rodney was great!

  • Sarah R.
  • Verified HomeBuyer
  • March 19, 2020
  • Raleigh, NC

Rodney was great! Love the house!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My Lennar Home

  • Angela A.
  • Verified HomeBuyer
  • March 19, 2020
  • Durham, NC

Great workmanship and material. I only have concerns about how the backyard was slopped so water doesn't sit on the lawn. The lawn has eroded because the downspout drains 3 feet from the patio porch instead going all the way out of the yard. I can hear my neighbor going up and down the stairs. I can also smell when my neighbors smoke cigarettes; it moves through the vents. There is no natural sunlight that you get in the front of the house because of the design, no windows in front of the town-home.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

Reasonable Purchase in a High Market

  • Jean O.
  • Verified HomeBuyer
  • March 19, 2020
  • Miami, FL

Considering market and location, this has been a good investment.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Happy with our place

  • Eric P.
  • Verified HomeBuyer
  • March 19, 2020
  • Upland, CA

Good experience, streamlined, easy. We love our home. A few corrections needed a few weeks in but were promptly taken care of.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

We love our new home!

  • Mark F.
  • Verified HomeBuyer
  • March 19, 2020
  • Bargersville, IN

We love our new home, and Lennar's reps are great to work with!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New home is great!

  • Ryan H.
  • Verified HomeBuyer
  • March 19, 2020
  • San Tan Valley, AZ

We had an amazing experience with Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed.

  • Carole B.
  • Verified HomeBuyer
  • March 19, 2020
  • Cumming, GA

Lennar builds aesthetically pretty communities. Their attentiveness and concern for the individual homeowner is poor. The first construction supervisor, Andy, was attentive. Michael, who replaced him because they had too many closings scheduled, was always in a hurry, and eager to just get closed. Furthermore. we continue to find warranty issues after 5 months, and will submit them.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

We have found so many things that needed to be corrected after moving in.

  • Tracey R.
  • Verified HomeBuyer
  • March 19, 2020
  • Myrtle Beach, SC

Almost everything has been fixed.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 4

Lennar - very responsive with requests to complete items after we moved

  • Yvonne B.
  • Verified HomeBuyer
  • March 19, 2020
  • San Antonio, TX

very responsive with requests to complete items after we moved in

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I Love the house and the community.

  • Lilybeth S.
  • Verified HomeBuyer
  • March 19, 2020
  • Joliet, IL

I Love the house and the community. Great buy

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - I love it

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2020
  • Hockley, TX

I love it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall I would not reccommend Lennar.

  • Lauren S.
  • Verified HomeBuyer
  • March 19, 2020
  • Durham, NC

Overall I would not reccommend Lennar. While I love the majority of my home the two weeks prior to closing were not enjoyable dealing with the sales agent & contractor. They were dismissive and ultimately did not address some of the issues I had within the home.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

A rushed job to meet a quota

  • Marcos O.
  • Verified HomeBuyer
  • March 19, 2020
  • Doral, FL

The home Lennar delivered to me and my family was full of issues - and still is - and their people seem not to care.

Lennar responded:
I'm sorry to hear you are experiencing some issues with your home. I would like to review this for you in details and have our management team address the situation. Please share your concerns in detail with us by sending an email to corporatecustomercare@lennar.com and including your contact information and home address.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Beautiful Home, Make the right choice

  • Katherine C.
  • Verified HomeBuyer
  • March 19, 2020
  • Indian Land, SC

The process was so simple and enjoyable. The whole team was so sweet and always went above and beyond. Their response time was always within a hour or 2. Had so many wonderful options and floor plans to pick from to make the home feel custom and fit our needs exactly. The only downside is we ended up with a storm drain in our backyard so the whole yard is at a slant and not usable space.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar’s roller coaster

  • Lahcene D.
  • Verified HomeBuyer
  • March 19, 2020
  • Homestead, FL

Process needs to more transparent and streamlined. Too many surprises. Too many financial manipulations. ie. listening price $178k. Corner lot add 5k. Final cost 183k. 17k builder contribution after adding 17k to the final price. I just got a headache trying to to wrap my mind around this process. There is shortage of housing. Homes will sell at a good profit for the builder without resorting to marketing/gymnastic acrobatics. Straight forward 1+1=2 will go a long way of creating healthy communities that all Lennar organizations will be proud of. What do I know!

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - I love the house but I keep finding little things wrong with

  • Geraldo A.
  • Verified HomeBuyer
  • March 19, 2020
  • Riverview, FL

I love the house but I keep finding little things wrong with the house. Dina Cooley is a god send but apparently she’s frustrated with my calls and texts.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 3

The worst nightmare

  • Eulogio P.
  • Verified HomeBuyer
  • March 19, 2020
  • Homestead, FL

It was a really a Nightmare . The only can see a little concern for their mistakes was the Eagle Financial personnel. The res , include , Mr Carlos Gonzales , the president, were very careless about me as a customer Also I recommended another customer who both in Aquabella but never again. I will not recommended anybody else again

Lennar responded:
Hi Eulogio, thank you for sharing your comments about your new home buying experience. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items or additional details, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Punch list

  • Philip B.
  • Verified HomeBuyer
  • March 19, 2020
  • Pensacola, FL

There were many punch list items to be completed. There should be a punch list team that goes to each house to fix all the items prior to turning it over to the buyer. Also concern about the HOA, I know this is going to be ours, but now it is Lennar's. A lot of financial concerns.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Overall good value, service after the sale somewhat lacking.

  • David P.
  • Verified HomeBuyer
  • March 19, 2020
  • Saint Augustine, FL

Ron, our sales agent was the BEST part of the process. Customer service response to warranty items since closing has been spotty, not always timely, and certainly not going out of their way to meet customer expectations. I think it depends on who is assigned to your property. Have to stay on them and follow up multiple times to get issues resolved.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

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