Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21075 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Lennar - Very informative and friendly sales staff.
- Dianne C.
- Verified HomeBuyer
- March 18, 2020
- Volo, IL
Very informative and friendly sales staff.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
100% delighted with Lennar & Heritage Lake in Menifee, CA
- Anonymous
- Verified HomeBuyer
- March 18, 2020
- Menifee, CA
We bought a new Lennar home last fall in Heritage Lake (Menifee, CA) and absolutely love it. We looked at other builders in the area and genuinely felt the craftsmanship was noticeably better with Lennar. We also love that the features we wanted were standard with Lennar, whereas they were upgrades with other builders (e.g., rooms pre-wired with J-boxes for ceiling lights/fans, nice countertops in kitchen and bathroom, raised panel doors, sculpted baseboards). The process of buying the house was easy and stress free, and the team in the sales office was absolutely great. Lastly, we absolutely ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Woodforest is a great development to live in - I am a transplant
- Darlene S.
- Verified HomeBuyer
- March 18, 2020
- Montgomery, TX
Woodforest is a great development to live in - I am a transplant from New England and love it here.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Super John was fantastic.
- Paul R.
- Verified HomeBuyer
- March 18, 2020
- Queen Creek, AZ
Super John was fantastic.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Don’t go to settlement in November
- Jasmine P.
- Verified HomeBuyer
- March 18, 2020
- Aberdeen, MD
The process of purchasing my home was easy, but from my final walk through to after being in my home for a month, it was horrible. Issue after issue. It has calmed down now, but it shouldn’t have been like this. I honestly think it was due to the time I went to settlement. If I settled when it wasn’t busy, the team wouldn’t have been rushing to meet their year end goals.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 2
Gate repair
- Diane C.
- Verified HomeBuyer
- March 18, 2020
- Hillsboro, OR
Mike immediately responded when I submitted request re:gate post loose. He took care to follow our request to have additional cement added around post. The young man that repaired did a great job and was very courteous
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Get written documentation on EVERYTHING
- Michael C.
- Verified HomeBuyer
- March 18, 2020
- Dupont, WA
We are enjoying our home. My issues: kitchen stove should be upgraded, same with dishwasher. We would have preferred to upgrade and pay the difference. Buying a package deal is a first for us and the last. We upgraded several items after moving in and that is such a waste when you tear out new materials. Our selected items when we signed our purchase papers where changed without the option to have the original selected items. Phil, the onsite manager, was great. Jorge is very responsive to our needs for repairs. Your sales agent did not meet our personal satisfaction on several ...
Total Score 4
Quality 4
Trustworthiness 2
Responsiveness 4
Excellent
- Leticia R.
- Verified HomeBuyer
- March 18, 2020
- Cypress, TX
Have not words to describe how happy I am with my Lennar experience since the beginning.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar
- Anonymous
- Verified HomeBuyer
- March 18, 2020
- Canton, GA
Their people were great to work with.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Home was well built with quality materials. For all the extras that were included we felt that over all the home was a great value.
- Paul K.
- Verified HomeBuyer
- March 18, 2020
- Katy, TX
By having things like blinds, sprinkler system and garage door openers it made moving in much easier.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Good and perfect customer service
- Kendrick K.
- Verified HomeBuyer
- March 18, 2020
- Arlington, TX
Will definitely purchase from them again
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love it
- Vinh N.
- Verified HomeBuyer
- March 18, 2020
- Fort Collins, CO
I’ll buy more house from Lenar
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My whole experience was disheartening.
- Yiesha B.
- Verified HomeBuyer
- March 18, 2020
- Avon, IN
False advertising about when amenities would be complete (that was a huge selling point for my family), their financing dept. (Eagle Home Mortgage) was horrible, horrible job on my kitchen back splash (it looks like I did it) and they pretty much keep you out of the loop on any changes (like us not having our pool, playground, etc until next year). They actually told a perspective buyer (that I referred) not to tell me about the amenities not going in! Luckily she told me and I called afterwards, total surprise to me. The people are nice to keep you “happy” but my overall experience was ...
Lennar responded:
I'm sorry to hear you experienced some communication difficulties during your home building experience. I would like to have our sales management team review this further and address it with the team. Please share your experience, contact information and home address with us by sending an email to corporatecustomercare@lennar.com.
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 2
Great home!
- Michael J.
- Verified HomeBuyer
- March 18, 2020
- Katy, TX
positives the home is great no complaints with the house they did a great job! The only negative is my yard is lumpy wish that was handle a little better but overall highly recommend!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great floor plan - Gilson model - need better/more quality construction checks while home is being built
- Juan M.
- Verified HomeBuyer
- March 18, 2020
- San Antonio, TX
courtesy Lennar employees
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Happy with my new home.
- George E.
- Verified HomeBuyer
- March 18, 2020
- Haslet, TX
All exceeds expectations. Timely and responsive to all concerns.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We are pleased with our all inclusive home experience. Truly Great!
- Anonymous
- Verified HomeBuyer
- March 18, 2020
- Davenport, FL
The Smart home features are unique and of good quality. The fumigation service is done quite well; imagine tubes in the walls to avoid problems. Customer service follows up well when there are issues - the document-sign format allows us to participate. The mortgage application process was easy and very complete. All was completed on line with help from the loan officials. Completed in under 30 days.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Ghosted by Lennar after a lot of promises
- Anonymous
- Verified HomeBuyer
- March 18, 2020
- Saint Augustine, FL
Don’t trust anything you are told verbally by a Lennar employee. Closings are set quick and they promise to correct issues but the battle ensues if you go to closing. We are not the only resident with this experience.
Lennar responded:
I'm sorry to hear you aren't satisfied with your overall experience with Lennar. I would like to hear more about it and have our management team review and address thoroughly. Please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Expected more.
- Anonymous
- Verified HomeBuyer
- March 18, 2020
- Deerfield Beach, FL
Not happy with this home buying experience. Expected more from this builder.
Lennar responded:
Thank you for taking the time to share your comments with us. I would like to hear more about your experience and the areas we can improve on. Please send us an email with your experience, contact information and home address to corporatecustomercare@lennar.com
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Good
- Li Z.
- Verified HomeBuyer
- March 18, 2020
- Orlando, FL
Good
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Poor quality of housing.
- John A.
- Verified HomeBuyer
- March 18, 2020
- Homestead, FL
Poor quality of housing. I feel cheated for buying this house. A total disaster. .
Lennar responded:
Hi John, thank you for sharing your feedback. We are sorry for any difficulties you've had. Please email us at corporatecustomercare@lennar.com with any additional details you'd like to provide, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Love my home
- Lindsay E.
- Verified HomeBuyer
- March 18, 2020
- Saint Augustine, FL
Lennar did a great job building my home. I'm very happy with the customer care and all the people I worked with to make this dream come true.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar Top Notch
- Douglas N.
- Verified HomeBuyer
- March 18, 2020
- Dupont, WA
Lennar did an excellent job building my home in Washington state. This is my second home that have had built, impressive quality and workmanship throughout the home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good
- Hector E.
- Verified HomeBuyer
- March 18, 2020
- Mesa, AZ
I had issues and haven’t fully enjoyed my new home.
Lennar responded:
I'm sorry to hear you've had issues with your home. Please tell us more about your concerns by sending an email to corporatecustomercare@lennar.com with your contact information and home address.
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Cheap materials used for the construction, very bad responsiveness
- Jose C.
- Verified HomeBuyer
- March 18, 2020
- Phoenix, AZ
Cheap materials used for the construction, very bad responsiveness to the issues.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 2
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