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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21824 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21824 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Building standards seem to have lowered over the years

  • MICHAEL J.
  • Verified HomeBuyer
  • April 22, 2020
  • Saint Augustine, FL

Fit and finish just not what it used to be. This isn't just Lennar, it's all of the homes being built today. The subs are not craftsmen of old, they tend to just do sloppy work and never check their work. Why should the homeowner have to find all the little "presents" left behind by the subs???

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Blessings

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2020
  • Kyle, TX

We love our new home and any questions or concerns we have are answered in a great time frame.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality product

  • Heath K.
  • Verified HomeBuyer
  • April 22, 2020
  • Anna, TX

The sales staff were excellent! The house has a great floor plan for our family! The only issue I have is some of the interior finishes weren’t where they needed to be. They are cosmetic issues - texture paint caulking cabinet trim. We were on a tight closing schedule so I accepted the house with minimal corrections. The tight schedule was on my end not there’s! Tips for for new buyers- take your time- if possible walk through the home before orientation. You will miss things that you will find after you move in- this happens all the time- don’t sweat it!! What I really like is that the home ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Exceeds expectations

  • Daniel T.
  • Verified HomeBuyer
  • April 22, 2020
  • Lewes, DE

Suzie from the moment we met her was professional and informative. She was a big part of the buying decision.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good quality

  • Ricardo M.
  • Verified HomeBuyer
  • April 22, 2020
  • Davie, FL

Nice design. Got problems with heather forst week and they changed.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Unprecedented times

  • Lyle D.
  • Verified HomeBuyer
  • April 22, 2020
  • Jarrell, TX

My wife and I love our home. It's beautiful Inside and out. We can't really comment on the responsiveness to issues because this virus has shut everything down. Lennar has been wonderful to work with through out the whole process of getting and owning our home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pretty good

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2020
  • Phoenix, AZ

Great value for what you pay. Love that everything is included.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Very unsatisfied

  • Mike M.
  • Verified HomeBuyer
  • April 22, 2020
  • Heartland, TX

Very unsatisfied.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Spectacular Work

  • Alan Q.
  • Verified HomeBuyer
  • April 21, 2020
  • Fort Worth, TX

Trust Lennar. Hands down with the quality of service and work from Lennar. From pre-application to closing documents, everything ran smoothly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service fantastic. Quality is questionable in places

  • Anonymous
  • Verified HomeBuyer
  • April 21, 2020
  • Bonney Lake, WA

Patio cover would have been nice. Finish carpentry is less than stellar. Paint runs all over the trim work. Texturing on walls is bad. Super cheap carpet pad. Other than these things we love the house we love Dave, Brittany. They are great

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 5

Quality of build and attention to build details seriously lacking.

  • Robert P.
  • Verified HomeBuyer
  • April 21, 2020
  • Aberdeen, MD

Poor drywall finishing, stained carpets, unfinished and missing caulk, appliance cosmetic damage, window openings not even close to being square making blind install difficult, basement finished building columns twisted and not squared, stained interior window, ceiling electrical light fixture loose,

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Average support

  • Adrian R.
  • Verified HomeBuyer
  • April 21, 2020
  • South Elgin, IL

Average experience, multiple issues still open. We in the home so bottom of the priority list

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Gone from Maryland

  • Norma S.
  • Verified HomeBuyer
  • April 21, 2020
  • Bonita Springs, FL

Purchase and settlement were painless. Colten was very responsive

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Everything was done quick and with no problem at all.

  • Elena F.
  • Verified HomeBuyer
  • April 21, 2020
  • Ocoee, FL

Everything was done quick and with no problem at all.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very poor quality products and sloppy workmanship.

  • Susan V.
  • Verified HomeBuyer
  • April 21, 2020
  • Anoka, MN

Very poor quality products and sloppy workmanship. I have a long list of complaints.

Lennar responded:
Hi Susan, thank you for taking time to leave a review. We sincerely apologize for any issues you have experienced with your new home. Please send details of any outstanding issues to corporatecustomercare@lennar.com, and we will follow up for you. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 3

Lennar experience was awesome

  • Marlita T.
  • Verified HomeBuyer
  • April 21, 2020
  • Huntersville, NC

From the beginning it was a great experience. Whenever we had questions or issues they were resolved very quickly. I would definitely recommend the builder.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Expected more

  • Randy L.
  • Verified HomeBuyer
  • April 21, 2020
  • Princeton, TX

This is my first time buying a home. Not to mention a new home. I was expecting the walls and paint and flooring among everything else to be perfect. That is just simply not the case. There is and was a bunch of fitment issues between the walls and the floor as well as other small issues throughout the house. Some of these have been fixed and some have not. My point is that I was surprised that I have even had any of these issues to begin with. This is no reflection on the Sales office or Carl that is in charge of repairs and issues after the sale. This has everything to do with ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Mediocre

  • Anonymous
  • Verified HomeBuyer
  • April 21, 2020
  • Lancaster, SC

Mediocre at best.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Friendly,knowledgeable, Great Quality

  • Donald M.
  • Verified HomeBuyer
  • April 21, 2020
  • Carson City, NV

BUY Lennar

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Every person we worked with was fantastic.

  • Caroline B.
  • Verified HomeBuyer
  • April 21, 2020
  • Holly Springs, NC

Every person we worked with was fantastic. Super friendly, very professional, clearly proud of what they do. Couldn't get happier!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful location, Great home, and fantastic service.

  • David P.
  • Verified HomeBuyer
  • April 21, 2020
  • Anna, TX

Our sales representative was excellent. Home quality is good. Responsiveness to issues has been helpful. A great product for the first time buyer price point.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Excellent

  • Steven W.
  • Verified HomeBuyer
  • April 21, 2020
  • Spring, TX

Excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar property management

  • Anonymous
  • Verified HomeBuyer
  • April 21, 2020
  • San Antonio, TX

I am very upset with how the property management has been handling our case. I felt very rushed during the walk through but they reassured that everything would get taken care of. I have now lived in the house for 4 months and there has not been an attempt to resolve any of the issues with the house. My doorbell doesn’t even ring. Lennar is not a cheap home builder and I paid a good price for a new house and wish someone would make me a happy home owner.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Disappointment in Quality

  • Anonymous
  • Verified HomeBuyer
  • April 21, 2020
  • Holly Springs, GA

Seems the subs are very questionable. I have seen 4 homes in addition to mine that had major plumbing problems, including flooding and having to replace flooring. The plumbing contractor must be a very cheap company because the quality is not there. I worry what will happen in 1-5 years based on the issues I have seen so far. Also, landscape work has been awful and they put down dead grass and don't bother to replace it. All they care about is covering the ground. Not how it looks or fills in.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Matt was very understanding and stayed consistent with his communication

  • Jarvis D.
  • Verified HomeBuyer
  • April 21, 2020
  • San Antonio, TX

Matt was very understanding and stayed consistent with his communication Throughout the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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