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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21075 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21075 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Disappointed in Service

  • Christopher H.
  • Verified HomeBuyer
  • November 17, 2025
  • Beaverton, OR

There were several areas that need attention in my home buying experience. 1- I noted to the seller representative that the address was wrong on official documents. They stated that it was only on their documents and not an issue. I repeated that my concern was that the address was registered wrong with the city. I was repeatedly told this was not the case. In the end, it was the car and the seller had to reach out to the city to correct the address. 2-the kitchen cabinets where damaged on approximately 50% of the doors. Lennar attempted to repair the damage using an abrasive pad. When I ...

Lennar responded:
Thank you for taking the time to outline your concerns in detail. We’re sorry to hear about the challenges you’ve experienced and understand how frustrating these situations must have been.
We appreciate you bringing this to our attention. If you believe this issue has not been adequately reviewed, Please contact us at CorporateCustomerCare@Lennar.com
, reference this review, and include your home address and any open concerns so we can review and assist further. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Not what we expected from such a prominent builder

  • Anonymous
  • Verified HomeBuyer
  • November 16, 2025
  • Summerville, SC

Communication process was very poor and inconsistent( another family member bought at same time we did) construction managers were not identified to us until very end and were just in a hurry to get through the process. Yard landscaping was very poor as chunks of rocks and clay were hidden under pine straw. Many plantings were in such poor shape that they died within 30 days of closing.Found broken sprinkler heads and water pressure for system is poor.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Nothing to complain about

  • Kevin F.
  • Verified HomeBuyer
  • November 15, 2025
  • Von Ormy, TX

Everyone who I worked with whose shirt said "Lennar" was very friendly and attentive to all of my questions and concerns.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Nice homes, nice people, great location.

  • Mark F.
  • Verified HomeBuyer
  • November 14, 2025
  • Santa Clarita, CA

Overall, we're very happy in our new home. As with all tract homes I've ever lived in, there has been some sloppy workmanship. However, that has been offset by Lennar's excellent service representatives, who have all been great at taking care of any issues in a timely and efficient manner. We also love this location, one of the best in Valencia. 4 1/2 stars, if this would allow that overall rating.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Materials were being used for the house were very good with high qualities.

  • Brian K.
  • Verified HomeBuyer
  • November 13, 2025
  • Valencia, CA

I am pleased with our new Lennar home and the incentives we received. The sales officer, Jasmine, had a great personality with kindness and patience. The loan process took some time, but it went smoothly. The house is pretty with a nice view.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I think everything was done well and very professional.

  • David B.
  • Verified HomeBuyer
  • November 13, 2025
  • Ocean Isle Beach, NC

Our house purchase was very smooth. We have been looking for the right house for years. This house checked off all of our boxes.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

It's not easy buying a house its a very hard for me

  • Anonymous
  • Verified HomeBuyer
  • November 13, 2025
  • Durham, NC

First I had a great real estate agent. from Lennar Ashley she is great help me to make it easier appreciate it and Tyler after I move helping me answering any questions he was great help. Butiful Thown home Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loving the neighborhood

  • Latoya T.
  • Verified HomeBuyer
  • November 13, 2025
  • Katy, TX

Very easy and little to no stress during my process

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Glen

  • Glen B.
  • Verified HomeBuyer
  • November 12, 2025
  • Nampa, ID

The overall purchase experience was good. They are efficient in getting everything done and the quality is great. The only negatives that I marked down on are that they don’t allow any modifications or changes at all in the process, you get exactly what they say and not all that is advertised. (No ceiling fans or ring doorbell that were on the online listing) The HOA rules are also way overdone. You pay a lot of money for a home only to have them tell you what you can or can’t do with any changes to the back or front of your home (do you really own it) I did enjoy working with all the staff ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar's people are great!

  • Charles H.
  • Verified HomeBuyer
  • November 12, 2025
  • Longs, SC

From start to finish, everyone was great. The mortgage professionals walked us thru everything. The construction manager listened to us and responded immediately. Their lawyers took the time and explained everything to us in clear language. We love our new house.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Easiest home buying process ever!

  • Ann M.
  • Verified HomeBuyer
  • November 12, 2025
  • Winston-Salem, NC

The process from start to finish was amazing. The final product was as amazing as expected. Communication along the way was fast and questions were quickly addressed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rough Home Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • November 12, 2025
  • Vail, AZ

The home buying experience was not what I thought it should've been. I was underwhelmed by the whole process. The only solid experience was with the timeliness with showing of houses and response time from anything I needed with Lennar Sales Rep. Otherwise, the Lennar Mortgage team needs to be reviewed as well as Lennar Construction team. Lennar Mortgage and Escrow Title did not give my refund back in a timely matter and did not give it back in the method I noted from the start. The Team was not aligned and I let them know what they needed to get fixed. The workmanship of the house was very ...

Lennar responded:
Thank you for taking the time to share your feedback. We’re sorry to hear that your homebuying experience did not meet your expectations. While we’re glad to know you had a positive experience with your Lennar Sales Representative, we understand how frustrating it can be when other parts of the process feel misaligned or fall short.
We hope to regain your trust by providing a great homeowner experience. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Refusal to Fix Obvious Defect

  • Aulbrey C.
  • Verified HomeBuyer
  • November 12, 2025
  • Summerville, SC

We love our home and community! The problem we have is that there was an extremely obvious defect in the installation of our Dormer windows and we have been battling for 3 days with Lennar to simply fix it. We have submitted the obvious cracked window trims and being told that is normal. We have inspected every other house in our section and NONE of the other houses have the issue. Very frustrating being blatantly lied to in order to just try and get us to accept crappy workmanship.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 1

Nobody is checking!

  • Damon B.
  • Verified HomeBuyer
  • November 12, 2025
  • Lutz, FL

Went through the walkthrough on a friday and were supposed to close on Wednesday. Get to the home on Wednesday for final walk and most of the punch list was not completed. Construction manager said he just checked the home this morning and saw things weren't done. So no follow up and no care for getting things right. Part of the roof needed re-shingled and told on the morning not doing it. No warning or heads up, fix was shoddy work also. ended up having to have a run in the roof re-shingled day after closing.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Take forever to fix

  • Chong X.
  • Verified HomeBuyer
  • November 12, 2025
  • Fresno, CA

I’m having bad experiences with Lennar. Take forever to fix the master shower room. And now, they excuses that the guys come to fix the shower room don’t have enough training. If he don’t, how come Lennar didn’t hiring someone have full training? Or all your employees have no license to build the home? I’m very upset when they told us they if willing to accept the money and they will not come to fix the shower room that broken!

Lennar responded:
Good afternoon Chong, We’re very sorry to hear about your experience and understand how frustrating it must be to deal with ongoing issues in your master shower.

If this is yet resolved, please contact us directly at CorporateCustomerCare@Lennar.com
, reference this review, and include your home address and details of the concern so our team can follow up with you directly. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Everything was great

  • Juan O.
  • Verified HomeBuyer
  • November 12, 2025
  • Henderson, NV

The experience was great very helpful very knowledgeable people and they were there every step of the way to answer any questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great staff

  • Anonymous
  • Verified HomeBuyer
  • November 12, 2025
  • Camarillo, CA

Lennar staff we worked with are all excellent. Friendly, quick response, get things done.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great home great buying experience!

  • Jill W.
  • Verified HomeBuyer
  • November 12, 2025
  • Surprise, AZ

We were not looking for a new build home. Our realtor who is amazing BTW. Took us Heritage Asante to just "look". We fell in love with the home we were shown. The whole buying experience from qualification for the mortgage to closing to the start of moving in. Has been smooth. We had two small issues. One with the sliding door glass and one with a gate post to the yard and our Lennar builder rep had it fixed within a week of being noted during the walk though. We are not fully moved in yet but I have no worries that if a problem arises Lennar will handle it.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Wow Wow, love Lennar

  • Michael L.
  • Verified HomeBuyer
  • November 12, 2025
  • Greenville, TX

I’ve bought 2 homes this year and would like more. I bought my 1st Lennar home Jan in Sherman, TX and my 2nd in Greenville, TX. It’s the easiest 2 purchases I’ve ever made. Value, Quality and everyone I’ve met at Lennar has been great. Thanks and I’ll be seeing y’all soon.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing team that helped me through the process of buying my new home. Understood my needs and was very helpful

  • Rosalio N.
  • Verified HomeBuyer
  • November 12, 2025
  • Seguin, TX

Made the whole process of buying a new home easy. Helped answer my questions and are continuing to be available to me when I have additional questions or concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing builder and smooth buying process

  • Rashed A.
  • Verified HomeBuyer
  • November 12, 2025
  • McKinney, TX

Amazing builder and smooth buying process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Went smoothly but a lot of unknowns and doing everything through portal

  • Cole T.
  • Verified HomeBuyer
  • November 12, 2025
  • Bradenton, FL

Things went well with buying but all the computer docs kind of a pain.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar Easton

  • Chris D.
  • Verified HomeBuyer
  • November 12, 2025
  • Avon, IN

I have waited until the sales and building process was completed before writing this review. I wasn’t sure if I was going to get the value and quality of construction so I watched my house being built daily. Upon meeting our construction manager and walking through the house, I was immediately impressed by his willingness to answer questions and address the concerns I raised, most of which he had already marked up to correct. I soon realized he really wanted to be great at his job and possessed the skills and abilities needed to be successful. Throughout the construction process we came to ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They didn't keep there word with us regarding the backyard.

  • Marco M.
  • Verified HomeBuyer
  • November 12, 2025
  • Mount Juliet, TN

They told us they gonna to flat the backyard. And then they didn't. Also the accountant give us hard time through processing my loan . I wish someone who care can do anything about it

Lennar responded:
We appreciate your honest feedback and are sorry that your Homebuying journey did not meet your expectations. If there are any remaining warrantable issues you would like us to address, please send us an email with the details, referencing this review to CorporateCustomerCare@Lennar.com. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

kakar

  • Qais K.
  • Verified HomeBuyer
  • November 12, 2025
  • Moreno Valley, CA

the sellers sucks, when they give me the keys alot was missing and my paperwork is still not complete

Lennar responded:
Good afternoon Qais, We appreciate your honest feedback and are sorry that your homebuying experience did not meet your expectations. We value the opportunity to earn back your trust and support you throughout your homeownership journey. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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