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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21067 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21067 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Title

  • Ryan A.
  • Verified HomeBuyer
  • March 02, 2020
  • Peoria, AZ

Overall, I’m happy

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Below average craftsmanship (that’s being generous)

  • Anonymous
  • Verified HomeBuyer
  • March 02, 2020
  • Troutman, NC

After living in the home for a few months we have found the level of craftsmanship to be below average. The yards they put in are already weed filled and we have had landscape companies advise the sod needs removed the soil needs treated and yard will need re sodded if we want to have a lawn however they stated that with the neighbors lawns being as bad and worse than ours it’s going to be a never ending battle. Also, the drywall finish is a joke. We have removed all ceiling light fixtures and use only lamps because the ceilings are an embarrassment I hate to even have people in the spare ...

Lennar responded:
Thank you for sharing your feedback about your new home. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

So much more!

  • Tom C.
  • Verified HomeBuyer
  • March 02, 2020
  • Upland, CA

I love our Lennar home! You get so much more for your dollar because they include so many extras. The technology included is state of the art.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Responsiveness

  • Mark F.
  • Verified HomeBuyer
  • March 01, 2020
  • Danville, IN

Builder was quick to address my issues that arose during construction. Any post closing issues were quickly addressed by Teresa.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

I LOVE my Home!!!!

  • Carla S.
  • Verified HomeBuyer
  • March 01, 2020
  • Calimesa, CA

Lennar made the buying process easy and smooth. The sales representative and lender answered all the questions I had (and I had a LOT) and it never seemed like I was bothering them. The house is beautiful and if I ever find an issue, I just call the customer service rep. and it is taken care of immediately.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Awesome

  • Keven J.
  • Verified HomeBuyer
  • March 01, 2020
  • Land O' Lakes, FL

Awesome

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The model exceeded my expectations

  • Anonymous
  • Verified HomeBuyer
  • February 29, 2020
  • Homestead, FL

Rare to find a 3/3 model with a bedroom and full bathroom downstairs. The built was a few months as I bought during pre-construction.The house was completed right on time.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - shortcuts to avoid cost, lack of communication, frustration galore

  • Anonymous
  • Verified HomeBuyer
  • February 29, 2020
  • Cumming, GA

shortcuts to avoid cost, lack of communication, frustration galore

Lennar responded:
Thank you for sharing this feedback about your new home. We are sorry to hear about the issues you've had. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - I have no problem when ever I request anything a lot of thanks

  • Miriam R.
  • Verified HomeBuyer
  • February 29, 2020
  • Homestead, FL

I have no problem when ever I request anything a lot of thanks for your and your workers service .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good house, bad service

  • Anonymous
  • Verified HomeBuyer
  • February 29, 2020
  • Duluth, GA

During our building process, the sales team repeatedly gave us misinformation and took long * 2 answer questions. Since we have moved into our house the warranty department is slow to respond and lets things linger 4 a long time. After our first warranty appointment and claim, they sent two people out to work on some of the issues, but the rest is still left undone.

Lennar responded:
Thank you for sharing your feedback about your new home. We are sorry to hear about the issues you described with the sales and service teams. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

Disappointed

  • Robert J.
  • Verified HomeBuyer
  • February 28, 2020
  • Wimauma, FL

Really do your research. Do a very thorough walk through and Che k every little thing. Everything! And do not sign until it is all done properly. No promises! Repairs first.

Lennar responded:
Hi Robert, thank you for sharing your feedback about your new home. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Very Good Experience

  • Denis F.
  • Verified HomeBuyer
  • February 28, 2020
  • Goose Creek, SC

Very pleased overall. The selection and construction process were smooth. The communication with the sales consultant and construction manager was excellent. We were even able to meet with them additionally beyond the scheduled times. Any concerns and questions were answered promptly. The only items that required any follow up were minor issues related to the subcontractors not ensuring their details were completed before moving to the next job site. This required multiple service requests to correct the issues.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

very satisfied customer

  • James C.
  • Verified HomeBuyer
  • February 27, 2020
  • Mesa, AZ

They were not only on time but 2 weeks early !!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar Homes Review

  • Anonymous
  • Verified HomeBuyer
  • February 27, 2020
  • Brownsburg, IN

We love our new home. It’s gorgeous and spacious just the way we had imagined. Everyone that we have contacted regarding our home concerns or questions were really nice and quickly responded to our needs. I would highly recommend Lennar homes to friends and family. The homes are beautiful and gorgeous. They have a great team who will always go that extra mile to help you.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Great builder.

  • Ibrahim M.
  • Verified HomeBuyer
  • February 27, 2020
  • Murfreesboro, TN

Great builder. Sales representative is amazing.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Cheap material and sloppy building work

  • Mariela M.
  • Verified HomeBuyer
  • February 27, 2020
  • Hialeah, FL

When you do the walk there are places that you don’t look at. The kitchen cabinets on top were broken, uneven, wrong cuts. The wall over these cabinets had a whole. You only see this if you go On top of the kitchen counters. My tub makes a noise like if a tractor is in there. I submitted a tickets since December, they went to check it and said they would come fix it, it’s been over a month since. At the begging very responsive but after they said they had to fix it, they never came back.

Lennar responded:
Hi Mariela, thank you for sharing your feedback about your new home. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 5


Quality 2

Trustworthiness 4

Responsiveness 3

disapointment

  • John W.
  • Verified HomeBuyer
  • February 27, 2020
  • Bulverde, TX

New house and the driveway is already cracked. I was told nothing could be done, I've turned in the same problems three times now and they're still not fixed with no follow up. The workman ship is shoddy. There are hidden design flaws that you people have refused to take care of; All in all I would not recommend Lennar Homes to anyone.

Lennar responded:
Hi John, thank you for sharing your feedback about your new home. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

A very satisfied customer

  • Brian L.
  • Verified HomeBuyer
  • February 27, 2020
  • Otsego, MN

Lennar was so easy to work with, walking us through every step of the process in picking out all of the features of our new home. They made the entire process very easy. We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I LOVE my new home!!!

  • Denise S.
  • Verified HomeBuyer
  • February 27, 2020
  • North Las Vegas, NV

Any issues I've had have been small and addressed timely. I simply love my home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

So far not a great experience with Lennar

  • Kynaisha C.
  • Verified HomeBuyer
  • February 27, 2020
  • Wimauma, FL

Was left with dead SOD, every day I discover a new issue with the house. When I moved my stove there was a huge hole on the wall which I’m sure allows for uninvited guest (bugs) to make their way into the house. When we contact them for issues they don’t respond in a timely manner

Lennar responded:
Hi Kynaisha, thank you for sharing this feedback about your home. We are sorry to hear about these issues. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Fixtures, wall plates, garage doors, doors in general seem to

  • Michael M.
  • Verified HomeBuyer
  • February 27, 2020
  • Noblesville, IN

Fixtures, wall plates, garage doors, doors in general seem to be very cheaply made. A little surprised at that.

Lennar responded:
Hi Michael, thank you for sharing this feedback about your home. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Sales and Service are top notch

  • Robert P.
  • Verified HomeBuyer
  • February 27, 2020
  • Land O' Lakes, FL

Sales and Service are top notch

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New home feedback

  • John V.
  • Verified HomeBuyer
  • February 27, 2020
  • Canton, GA

We feel that Lennar homes are built quickly but often times speed gives up good quality.

Lennar responded:
Hi John, thank you for sharing this feedback about your new home. We would love to hear more about your experience. Please email us at corporatecustomercare@lennar.com with any outstanding items or concerns, so we can research and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Lack of response

  • Carol M.
  • Verified HomeBuyer
  • February 27, 2020
  • Harmony, FL

During original walkthrough we asked for things to be fixed. We waited 3 months for one thing to be fixed. The paint was still over the face plates that we removed. There is still a light switch no one can tell us what it operates. The front door is still has a wide crack that we are trying to find a way to repair it. Lastly we questioned why it takes so long for the hot water to heat in the kitchen sink and the master bedroom. It would of been nice if there s things were taken care of before or even slightly after we moved in.

Lennar responded:
Hi Carol, thank you for sharing this feedback about your new home. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 1

Lennar

  • Anonymous
  • Verified HomeBuyer
  • February 27, 2020
  • Visalia, CA

The employees are very helpful and the customer service is great. The actual materials used to build the home are not the best...Cabinetry is very flimsy, lighting is minimal and poorly laid out as well as the wall switches.

Lennar responded:
Thank you for sharing your positive comments about our Lennar Associates. We are sorry to hear about the quality issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 5

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