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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21067 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21067 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar is cool

  • Edward R.
  • Verified HomeBuyer
  • February 26, 2020
  • Wimauma, FL

Are house buying experience with Lennar was relatively easy! Buying a home can be one if the most stressful things you ever so! Lennar made it easy in a lot of ways!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Excellent

  • Steven F.
  • Verified HomeBuyer
  • February 26, 2020
  • Fort Worth, TX

Excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Anonymous
  • Verified HomeBuyer
  • February 26, 2020
  • Phoenix, AZ

To sum it up, we are still waiting on our 30 day walk through issues to be rectified. It’s now been 7 months. Typical car salesman support. They sell you a house and then they are gone.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Bittersweet experience

  • Felipe M.
  • Verified HomeBuyer
  • February 26, 2020
  • Doral, FL

Before closing your property Lennar will definitely take good care of you, they'll answer all your phone calls, they will fix everything for you and they'll support you with great customer service. BUT ONCE YOU CLOSE the experience is totally NEGATIVE. Nobody will answer your phone calls, they will disappear and not worry about post customer service. Once you close your property with Lennar you are on your own. They only take care of you before closing. Once you close the customer service experience is terrible, plus nobody will take responsibility for warranty issues. They are always ...

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 1

Maybe someday my house will be finished !

  • Kenneth J.
  • Verified HomeBuyer
  • February 26, 2020
  • Gold Canyon, AZ

Very poor quality workmanship. Built 5 homes and this is by far the worst one. Exterior painting not finished, house was dirty, electrical boxes installed with drywall screws, live wires not capped off, cracked concrete garage floor and entryway not repaired, drywall mud on woodwork and painted over, water leaking in garage. I could go on but this should give you a good idea of what to expect.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar produces a great home with a lot of upgrades at an affordable price

  • Brian H.
  • Verified HomeBuyer
  • February 26, 2020
  • Auburn, WA

I have had the best experience thus fat with Lennar. I really appreciate James, Yedi, & Brian for all their help through the process! James did an outstanding job keeping us informed and answered all our questions leading up to our closing date. Since then, Yedi & Brian have done a great job help us with some minor issues that come with a new build. I am truly thankful that we were given Yedi to help us through things after we took possession of the property! Our last home was bought brand new and once we closed, they were pretty much done with us. Brian also have been a great help answering ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Minor Adjustments to "Spec" Home

  • Richard T.
  • Verified HomeBuyer
  • February 26, 2020
  • Durham, NC

Overall, very pleased with the total purchasing, building, and move-in support processes. We were a little disappointed in the inability to make "minor" changes to the building plan months prior to construction actually starting. Not real pleased with the way the property was final graded. The degree of slope and the drainage between the houses causes standing water/mud. Also, much of the foundation concrete slab is exposed with the slope starting immediately next to the house.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - We love our Lennar home!

  • Tiffany C.
  • Verified HomeBuyer
  • February 26, 2020
  • Camas, WA

We love our Lennar home!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Worst home buying experience ever

  • Sharon F.
  • Verified HomeBuyer
  • February 26, 2020
  • Fort Lauderdale, FL

I had problems from start to finish. Wrong information provided more than once during sales process. During the closing I walked who told me the closing was today. During walkthroughs before closing the repairs printed out more than half of them were not fixed. I did them myself. The construction was of poor quality and messy. I found cut wires that I had to repair. The paint overspray I took care of. Due to Lennars late delivery it looks like everything was rushed in order for them to make up the time. This is my first and last Lennar home.

Lennar responded:
Hi Sharon, thank you for taking the time to share your experience with us. I'm sorry for any inconvenience you experienced after moving into your home. It's important to us that you are satisfied with your experience and new home, so please send us an email to corporatecustomercare@lennar.com with your address and contact information.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Amazing home - horrible flooring

  • Karen H.
  • Verified HomeBuyer
  • February 26, 2020
  • Glendale, AZ

We have constant issues with the laminate flooring. Tears all over the place under the weight of regular furniture. Please contact us to make this right.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Lennar - Would change a few things, however, overall pretty good.

  • Andrew T.
  • Verified HomeBuyer
  • February 26, 2020
  • Litchfield Park, AZ

Would change a few things, however, overall pretty good.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

honest feedback

  • Kari H.
  • Verified HomeBuyer
  • February 26, 2020
  • Bradenton, FL

Lennar uses 100s of contractors, so there is no accountability for work that will require follow-up once you actually own your home. The walls are thin and provide no sound proofing, this includes the thin aluminum windows that seep air/moisture. They use matte paint throughout, even in the kitchen and bathrooms. "Upgraded Cabinets" means they are white in color- they are made of soft wood that will show even slight dings from regular use. The bathtubs are made of plastic and carpet will look worn and tired after less than 6m, even if you do not have pets or children. However, I live in a ...

Lennar responded:
Hi Kari, thank you for your feedback about your home. We are sorry to hear about your experience. Please send us a message at corporatecustomercare@lennar.com if there are any outstanding items and we will research and follow-up for you. – Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Lennar Experience

  • Hugo S.
  • Verified HomeBuyer
  • February 26, 2020
  • Lemoore, CA

The experience with my new home was awesome. All the lennar personnel were very helpful including Denise, Justin, and Michael And everyone else. I enjoyed purchasing my new home through Lennar and everything was made super simple. I would totally recommend Lennar to anyone that is purchasing a home in the future.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Will never buy from Lennar again

  • Julia P.
  • Verified HomeBuyer
  • February 26, 2020
  • Winter Garden, FL

I have two investment homes with Lennar and both times I closed was a disaster, unprofessional, shoddy workmanship and forced to close even though there were so many outstanding deficiencies, unacceptable. Was on track to purchase 4 more investment properties, it will not be with Lennar.

Lennar responded:
Hi Julia, thank you for your feedback about your experience. We are sorry to hear that it did not meet your expectations. Please send us a message at corporatecustomercare@lennar.com if there are any outstanding items and we will research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - I love my new house

  • Jeyhun B.
  • Verified HomeBuyer
  • February 26, 2020
  • Auburn, WA

I love my new house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of professional pride.

  • Sarah E.
  • Verified HomeBuyer
  • February 26, 2020
  • Richmond, TX

My house is beautiful the issue is the small things like paint splatter all over the flooring, or how a baseboard is separated from the wall, making hole in a closet while making a repair and yet not fixing the hole. The issues I have involve the workers lack of professionalism and realizing this is someone's home that they have worked very hard for. The plumbing works, the roof doesn't leak, and all the wall are up it was just these little details that if they took an extra step would have made a difference. I still love my home.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Great Home at a Great Value

  • Kirk G.
  • Verified HomeBuyer
  • February 26, 2020
  • Madera, CA

Our experience at Lennar was very positive. Everyone has been extremely helpful and knowledgeable. Highly recommend. Great home at a great price!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Repair or Issue

  • Soamsamon A.
  • Verified HomeBuyer
  • February 26, 2020
  • Phoenix, AZ

We've been in your house for 5 months now and reported repairs that need to be done in my opinion too long, we are still waiting to get our deadbolt locks fix they are supposed to be able to be controlled by an app we have to constantly contact whoever was in charge in getting it fixe, we needed one of our Walls by the side gate to be painted and it wasn't why did they not just painted it when they painted my next door neighbor's house I find that to be stupid to end my review things are going to get fix I just wish it would have been faster

Total Score 4


Quality 5

Trustworthiness 2

Responsiveness 1

Lennar Verrado East-Park Grove

  • Stuart F.
  • Verified HomeBuyer
  • February 26, 2020
  • Litchfield Park, AZ

Decent construction overall for the price. Instead of spending money on "smart home" items use dollars for better materials,better trim workers, 16" centers on studs instead of 24". Use a better company than Interior Logic for important work. I was shown a model home that mine was supposed to look like with separate master vanities,separate closets, but then when I moved in I had none of those. Worst trim carpenter work I have ever seen. Dirt and sand painted right over on base trim.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Excellent overall!

  • Jorge G.
  • Verified HomeBuyer
  • February 26, 2020
  • Hialeah, FL

Excellent overall!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Super

  • Dolores L.
  • Verified HomeBuyer
  • February 26, 2020
  • Richmond, TX

I'm a first time home owner Lennar did a great job from start to finish. I'm very satisfied home owner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very disappointed

  • Nelson 2.
  • Verified HomeBuyer
  • February 26, 2020
  • Lakewood Ranch, FL

Lennare has repeatedly dropped the ball. They have not done anything that told us they would do when we bought. We closed in good faith, because they agreed to to fix avery long list of problems with our home. They have made excusses, take short cuts, tried to misslead us. Overall I have no trust or confidence that they do business with honor. I would never recomend them to anyone!

Lennar responded:
Hi Jeffrey, thank you for your feedback about your experience. We are sorry to hear about these difficulties and we truly hope things have improved. Please send us a message at corporatecustomercare@lennar.com if there are any outstanding items and we will research and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - I loved my whole experience!

  • Carolyn L.
  • Verified HomeBuyer
  • February 26, 2020
  • Holly Springs, NC

I loved my whole experience!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I expected a little more attention for the Price I paid

  • Steven P.
  • Verified HomeBuyer
  • February 26, 2020
  • North Myrtle Beach, SC

Don't expect the quality of the work better than the norm.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Great homes and community

  • Brian C.
  • Verified HomeBuyer
  • February 26, 2020
  • Eagle Mountain, UT

Our home has been amazing for the 6 months we’ve been in it so far. We had 1 or 2 minor issues but the team at Lennar was extremely quick at responding and correcting the issues. They've also provided great follow up and check ins to see how we're doing. A+++ customer service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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