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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21131 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21131 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

A little above average

  • Anonymous
  • Verified HomeBuyer
  • November 23, 2019
  • Lake Wylie, SC

The home is above average in construction but there are a number of things that need to be fixed. The construction appears to have been rushed and a number of items still need to be done even though it has been a few months since closing. Trees that were promised to be replaced by the agent haven't been replaced. We were told it was too hot to replace them this past summer, but no effort has been made to replace them since summer. Always get things in writing, even though I didn't do thst.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Good but not great

  • Alena S.
  • Verified HomeBuyer
  • November 23, 2019
  • Gold Canyon, AZ

Frustrated with response to issues. Took two weeks to get damage from leak fixed. Having some plumbing issues and dishwasher hits stove door when opened. Love the location

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Lennar - No lighting ,provided, this cause the home to have electrical

  • Camilo W.
  • Verified HomeBuyer
  • November 22, 2019
  • Fort Myers, FL

No lighting ,provided, this cause the home to have electrical issues that were not tested until I moved in

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar - Lennar builds an excellent home.

  • Daniel G.
  • Verified HomeBuyer
  • November 22, 2019
  • Fort Pierce, FL

Lennar builds an excellent home. They're building many houses in the state of Florida.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Details details details

  • Anonymous
  • Verified HomeBuyer
  • November 22, 2019
  • Winter Springs, FL

The lack of job site supervision and quality control was extremely evident. The quality of workmanship was extremely poor and not up to par for a brand new home.

Lennar responded:
Hi, thank you for your feedback. We are sorry to hear about your disappointments with your new home. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Satisfied

  • Michael M.
  • Verified HomeBuyer
  • November 22, 2019
  • Bargersville, IN

Quality and easy to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Sales Staff/Disappointing Warranty Service

  • Arthur W.
  • Verified HomeBuyer
  • November 22, 2019
  • Folsom, CA

We had a wonderful experience with the sales staff and this review is not for our rating of them. We have had a very poor experience with getting home warranty work taken care of and have found the quality of the workmanship to be poor. We feel like some of the trades just slapped the house together and do not take any pride in their work. The tile and cabinet trades have been no-shows 4 times now. Extremely irritating as our time is valuable and it’s seems like after they have our money, we just aren’t important.

Lennar responded:
Hi Arthur, thank you for your feedback. We are sorry to hear about the difficulties you have had with warranty service for your new home. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Awful Overall Experience With Lennar

  • Kristen C.
  • Verified HomeBuyer
  • November 22, 2019
  • Saint Cloud, FL

My husband and I had an awful experience with building and purchasing our home with Lennar. Our final home walk through appointment was cancelled one hour before we were to meet (after we had arranged to be off of work and had child care services lined up). The house at our final walk through was not finished (not cleaned with dead bugs everywhere, missing paint, holes in the walls/ceilings, all the blinds were missing, the seamless shower frame we paid for was not installed etc). We had to rush to close because Lennar forced us and we had to push Lennar for months to get everything ...

Lennar responded:
Hi Kristen, thank you for sharing your experience. We are sorry to hear about the incomplete work in your new home. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Beautiful designed homes with unique features and excellent quality materials

  • Anonymous
  • Verified HomeBuyer
  • November 22, 2019
  • Saint Johns, FL

Lennar homes are undoubtedly beautiful with first class materials. Unfortunately there is a markedly disconnect in the quality control and some workmanship. It is understandable that inevitably there will be some issues with a new home, but most of us in Dorado are in agreement that the issues we have been facing are not becoming of half million dollar homes. Many of our issues have come down to outright LACK of quality control. In one case the only thing that needed to be done to see the problem was to look up at the wall. I am very happy with the response from the team that addresses ...

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

New home owner

  • Freddie G.
  • Verified HomeBuyer
  • November 22, 2019
  • Katy, TX

Since the process begun, Lennar has been very helpful to us. After the purchase warranty is always being there for us with any inquiry. I will do it again no questions asked.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad

  • Maria M.
  • Verified HomeBuyer
  • November 22, 2019
  • Orlando, FL

Terrible. Never buy again with you

Lennar responded:
Hi Maria, we would like the opportunity to follow up on your experience. Please send us a message at corporatecustomercare@lennar.com with more details, thank you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar falls short

  • Sandeep G.
  • Verified HomeBuyer
  • November 22, 2019
  • Naples, FL

I really had higher expectations from Lennar but I feel it fell short on several fronts...not going to recommend to any one. ..I would probably advice to stay away from Lennar given the price of the house and poor material and workmanship...sad !!

Lennar responded:
Hi Sandeep, thank you for your feedback. We are sorry to hear about your disappointment with your new home. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Until today I am trying to change the door of the house entrance

  • Alexandra M.
  • Verified HomeBuyer
  • November 21, 2019
  • Saint Cloud, FL

Until today I am trying to change the door of the house entrance because it is a shame and nobody is responsible and I never really through that I would have such a bad experience for different reasons at home

Lennar responded:
Hi Alexandra, we appreciate you taking time to leave a review of your experience. Could you please send us a note at corporatecustomercare@lennar.com, so we can follow up on the issue with your door? - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

LENNAR is the Only way to go!

  • Taylor O.
  • Verified HomeBuyer
  • November 21, 2019
  • Shafter, CA

My Wife and I are extremely satisfied with our LENNAR home and recommend them to all.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied homeowner

  • Mary M.
  • Verified HomeBuyer
  • November 21, 2019
  • Bakersfield, CA

From the time I looked around for their model homes to the time I finally moved in to my Lennar house I didn’t not experience any hassle. The process was smooth and I have nothing but good compliments from everyone who visited my house.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Happy Home Owner

  • Edwin B.
  • Verified HomeBuyer
  • November 21, 2019
  • Aurora, CO

Mike, Mike and Chris have been great to work with. They have been prompt and responsive!!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

We love our new home!

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2019
  • Fresno, CA

Check out Lennar homes before making a decision!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - The Lennar sales people are very knowledgeable and helpful.

  • Phyllis G.
  • Verified HomeBuyer
  • November 21, 2019
  • Bradenton, FL

The Lennar sales people are very knowledgeable and helpful. The manager of the builders is also extremely helpful. Great experience!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Could’ve been so much better

  • Norberto S.
  • Verified HomeBuyer
  • November 21, 2019
  • Saint Cloud, FL

Our home is beautiful but we have to have several things corrected which we shouldn’t have had to do since it’s a brand new house. The main thing is the painting - both inside and outside the house. It seems like it was rushed and several walls had to be repainted. We have had to put in tickets, then schedule appointments, then be home for the repairs. It is time consuming and, like I said, shouldn’t have happened since this is a brand new house.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Absolutely love our Lennar home

  • DeJon D.
  • Verified HomeBuyer
  • November 21, 2019
  • Humble, TX

We love everything about our new home. The experience while buying the home was amazing and we love everything about it since we have moved in including continued customer service from Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2019
  • Orlando, FL

Window sills are crooked, doors had to be replaced, WiFi is slow, front door lock has to have new batteries every week or it will not work and you may come home and find your house unlocked, ring doorbell doesn’t work most of the time, and the list could go on.

Lennar responded:
Hi, thank you for your feedback. We are sorry to hear about the difficulties you have had with your new home. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

The design of the house is beautiful

  • Cesidio T.
  • Verified HomeBuyer
  • November 21, 2019
  • Orlando, FL

The house has many problems and of which many have not been solved most of the problems are minor

Lennar responded:
Hi Cesidio, thank you for taking time to share a review. I apologize for the issues you have faced with getting items resolved. Please email any outstanding items to us at corporatecustomercare@lennar.com, so we can follow up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Totally awesome experience

  • Diana M.
  • Verified HomeBuyer
  • November 21, 2019
  • Riverview, FL

Totally awesome experience, I’m telling everyone About the easy stress free process of home buying with Lennar .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good value for the money.

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2019
  • Parker, CO

Well designed with minimal wasted space and material. Typical material quality for a mid level home. These are not custom homes but provide good value for the money. We have had very few problems to date, however our neighbor has had many problems some major. We improved some of the areas of the house to provide a more custom house, but the basic floor plan is very well designed. If this was a custom house I would have made a few changes but overall this floor plan works very well for our needs. It would be great if Lennar had a high end package that would allow you to upgrade to even ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar Silverstone - Cascata

  • Laura H.
  • Verified HomeBuyer
  • November 21, 2019
  • Parkland, FL

We love our Silverstone home because it meets all our needs. We did find however that there were areas for improvement especially for the upgraded features like smooth walls. The painters could have done a better job at being a little neater by cleaning up the over flow of paint at the windows etc. Altogether a great home and product, and the customer service teams both before and after the 90 days have been amazing! Our sales consultant Stacey made it such a pleasant experience as well!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

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