Lennar Reviews

It is annoying that the board between the bedroom and the bathrooms has a high metal piece as the divider and allows for people to stub their toes and even though the inspector stated that needed to be fixed the builder brushed it off and stated thats how lennar has us do it. Even though the title should be even with that piece. Also the doors are all to low to the ground so you can't even have rugs in your bathrooms. The paint that is used seems cheap and you can see every fingerprint on the walls. Closing was the worst experience and such a hassle. Closing was too far away and not accommodating to anyone. ... More

Amazon has failed to respond. Failing to make follow-up appointments.

Sales Team was great, transparent and enthusiastic through out the purchase process. However, construction team (Kyle) was pathetic and unprofessional. Issues from first walk through are still open even after 4.5 months from closing! Hundreds of follow-ups needed to get issues fixed whatever are fixed till date. Have the records of all calls and messages sent to Construction Engineer Kyle. He has stopped answering calls too for 1.5+ months now. Kyle has behaved unprofessionally on multiple occasions (f* words to Lennar for his high workload, not returning calls/messages, not appearing at home for issue fixing even after fixing the date etc.). Very minor issue requiring literally 5mins of attention (e.g. caulking around sink faucet) were kept open for months and needed dozens of follow-ups to get those fixed. Still, few issues from closing sheet are open after 4.5 months since closing! Very frustrating!! Feel free to contact me for any specific details on any statement written here. ... More

Many finishing issues and double work for subs to come back and fix. Had issues with garage floor, paint, garage door etc

The representatives from Lennar treated my family with kindness and part of the Lennar family.

The home is alright but not great. If you want to mix and match you can forget that idea. Lennar has specific color schemes you can choose from, but you cannot take an item of a specific color scheme and then a different item from another color scheme and combine them to create a color scheme that suits your individual needs. The interior paint color of home will be white and only white. For the majority of your home it will be a flat white that cannot be cleaned. If you try and clean it, the paint comes off the walls. In the "wet areas" it is semi gloss white. So when you walk through the models and see two-tone paint that is just an illusion, it is not an option. The painters rush through the job, we are still scraping paint off of the floors. When we first moved it we thought the house looked great, but after living in it for a few months, we are starting to see things that look like they just rushed through it so the could get onto the next one. ... More

great house

Nice homes and usually easy to work with. The exception is the management company that Lennar uses; Campbell Properties- They are HORRIBLE! Difficult to get answers to questions and almost impossible to get a call back.

The paint used needs to be change to a better quality one.

excellent

Good service and explanation was received by all. Even follow-up questions were answered quickly.

Don't expect a Top Notch home for reasonable price. Great value for those who expect receiving what you pay for. Experience was very good thru-out the build and finance process. Always knew what to expect. Read some reviews where people expect highest end product at the average affordable price. my comment to them is "Reality people, Reality"

Sales and construction manager very helpful

The structure and neighbors are great. The process with the mortgage loan by Eagle was not good. Communications with the sales staff after signing the agreement to purchase essentially disappeared. Transparency from the corporate group is/was questionable regarding the status of the overall property transactions. Getting a straight answer regarding an estimated completion date for the amenities center continues to be a challenge.

Lennar has been very responsive. That does not cover Pinnacle Pool. Their service is unreliable.

Buyers should receive a gallon of mineral spirits and a box of razor blades at closing to clean up all of paint overspray and tile adhesive. Plus floors were filthy at possession when Lennar had ample time to clean and dead bugs were everywhere!

We've been in the house for about 5 months and love it. Unfortunately we have an ongoing problem with customer support and warranty "after move-in" communications and scheduling. We have a laundry list of things that have either broke or need finishing work and communication with the Lennar project manager and our sales contact has been very poor. They rarely respond to my texts or calls and in the rare instances when contractors do show up they appear at my door with no warning of arrival so some are missed because we're not home. I've repeatedly requested getting the schedule in advance and have had no response from anyone about it. One of our neighbors has been waiting more than 6 months for follow-up work so apparently this is an issue with more than just us. Extremely unsatisfied. Caveat emptor -- let the buyer beware. ... More

Very informative and friendly sales staff.

We bought a new Lennar home last fall in Heritage Lake (Menifee, CA) and absolutely love it. We looked at other builders in the area and genuinely felt the craftsmanship was noticeably better with Lennar. We also love that the features we wanted were standard with Lennar, whereas they were upgrades with other builders (e.g., rooms pre-wired with J-boxes for ceiling lights/fans, nice countertops in kitchen and bathroom, raised panel doors, sculpted baseboards). The process of buying the house was easy and stress free, and the team in the sales office was absolutely great. Lastly, we absolutely love the Heritage Lake community with all the walking and running trails. We're so happy that our first-choice home was in our first-choice community. ... More

Woodforest is a great development to live in - I am a transplant from New England and love it here.

Super John was fantastic.

The process of purchasing my home was easy, but from my final walk through to after being in my home for a month, it was horrible. Issue after issue. It has calmed down now, but it shouldn’t have been like this. I honestly think it was due to the time I went to settlement. If I settled when it wasn’t busy, the team wouldn’t have been rushing to meet their year end goals.

Mike immediately responded when I submitted request re:gate post loose. He took care to follow our request to have additional cement added around post. The young man that repaired did a great job and was very courteous

We are enjoying our home. My issues: kitchen stove should be upgraded, same with dishwasher. We would have preferred to upgrade and pay the difference. Buying a package deal is a first for us and the last. We upgraded several items after moving in and that is such a waste when you tear out new materials. Our selected items when we signed our purchase papers where changed without the option to have the original selected items. Phil, the onsite manager, was great. Jorge is very responsive to our needs for repairs. Your sales agent did not meet our personal satisfaction on several issues. ... More

Have not words to describe how happy I am with my Lennar experience since the beginning.