Lennar Reviews

We are extremely happy in our new home.

Buying a house is always stressful, but Lennar made it seamless and even ENJOYABLE!! Our house is amazing and the attention to detail is top notch. From the people in the sales office to the Lead Construction Supervisor, Ron, everyone was kind, attentive, very helpful and accommodating. They felt like family in no time. We have been in our home almost 6 months now and love it more every day. I highly recommend Lennar to everyone looking to purchase a new home!!

Very nice home.

Be sure to very thorough when checking the finished product before moving. check lawn work.

Lennar employees were professional. Especially John, he was always helping me out and my neighbors on Rose Petal Street. The only thing I don't like is the fact that is they built off another neighborhood, so most people close to Twin Creeks come to our neighborhood pool. A gated community would of made this place better .

The response time to fix outstanding items is excellent

Brad, our sales rep was excellent. The project manager, Jason, was equally helpful. Sherri has been superb in her responsiveness and follow-up with issues.

Good product overall. Details can be overlooked.

Good homes

Tiffany from Lennar is awesome. It’s a shame she doesn’t do landscaping, because that’s why lennar gets 4 stars.

We are very happy with our home purchase and impressed with the overall quality of our home. Nick from customer care has been great and responsive to our needs.

After closing we had to wait several months for the items to be repaired

We have built two other houses in the past and I will have to say that Lennar has had more issues we have needed repaired then any other home we think perhaps there needs to be better people doing the work to make sure these issues don’t arise or perhaps longer building time. We did also notice that a few houses that were built after us had upgraded stove and ovens which we felt we should of had as well. We do love the layout of our home and our community as well. Just wish some things were more consistent.

Considering the amount of money paid, the customer service in regards to warranty work has been awful! I feel like I get better service at drive thru window. Timeliness and communication from our rep Ryan is some of the worst I've ever had. When I asked for contact info for the supervisor, the request was ignored and it wasn't until I reached out to the sales office that I got that information. After a week and a half I have not had the supervisor Chris follow up with me on our conversation on a request that he said he would make with one of the trades. It appears that culture of the customer service team is that they don't care to communicate and that customer requests are a bother to them. Quite honestly why would they care? We've already bought the house and moved in so they have no motivation to keep a happy customer. What are we going to do, move!? I will say that Emily in the sales office and Pete with the construction were outstanding!! All-in-all, I would have had second thoughts about spending this kind of money and going into this neighborhood had I known how frustrating and unreliable the customer service would have been!! ... More

From the first time we met with our sales consultant to now almost 6 months in our new home we have always been treated with the utmost respect. Our home is beautiful, the neighborhood is fantastic, and the customer service is the best I have ever experienced.

We love the home and the floor plan. They are very good at fixing issue's. The biggest problem is the whole house vibrates. Lennar went cheap on floor joists and braces and the slightest movements cause vibration, shaking and vibrating. We can feel the washing machine on spin cycle anywhere in the house, including the garage. Wish they would've braised the house better to deter vibration and shaking.

The overwhelming defects in our new home and the lack of response to our concerns is heartbreaking. We watched our home being built on a regular basis and pointed out deficiencies and wanted them addressed to no avail. We moved in and are now living a nightmare in trying to resolve workmanship and defective materials. Contractors and Manufacturers are at odds and we are their victim of circumstance. This was to be our final home purchase for our retirement. It is seriously going to kill us first with the anxiety/stress and depression we are experiencing. We've only lived in our Villa for 5 months. Greed and lack of inspections are obviously the cause of our dilemma. ... More

Our advisor was very knowledgeable but unfortunately, he had a family emergency during our home buying process from the very beginning and was told to contact 2 other Lennar reps if we had any questions. They were no help at all. Never let us know what was going on and never returned calls. This was the most crucial time as we were in the actual home buying process. When we moved in, we had quite a few issues with things around the house and to get those things fixed it was just a nightmare. For example, as we did our walk through, we noticed that the paint on the outside of the house did not match the majority of the wall and were told they accidentally painted it the wrong color. It took about a month or so to get anybody out there to fix it and we were told that the painters came out and fixed it, twice! Really? Because it was the exact same as when we did our walkthrough. It was never fixed. I could go on and on about all the issues we had. We were and are still very disappointed at this new home buying experience. This wasn’t our first home we purchased, but it was our first brand new home and we expected much better than what we got. After our experience, we probably won’t buy another Lennar home. Lennar builds in volume, and with that comes really bad quality, unfortunately. ... More

The two areas i find poor is the height of the microwave. It is so high to be unusable. The master shower is beautiful but poor design. It has subway tile on floor which is slick. I almost fell. I love my home. Great floorplan.

Everyone was knowledgeable, friendly, willing to help at all times, and we could tell that everyone seemed to enjoy what they were doing. That meant a lot to us as homebuyers. When we finally saw all of our selections installed in our new home, we found them absolutely stunning. We are delighted beyond expectation! It is the home our family has always wanted.” We recommend Lennar to future home buyers!

Sales Consultant was great to work with. Took the time to help identify the perfect floor plan for us. Process from inquiry through closing was smooth and painless. We had no significant issues, but any issues or concerns have been promptly handled. have been in our new home for three months, and are completely satisfied.

Great home and quick to respond to any questions/issues

I've built three houses with all different builders and this by far has been the best experience. The level of customer service is exceptional!

Very helpful.

There were no surprises, making trustworthiness the most important attribute.