Lennar Reviews

Their people were great to work with.

By having things like blinds, sprinkler system and garage door openers it made moving in much easier.

Will definitely purchase from them again

I’ll buy more house from Lenar

False advertising about when amenities would be complete (that was a huge selling point for my family), their financing dept. (Eagle Home Mortgage) was horrible, horrible job on my kitchen back splash (it looks like I did it) and they pretty much keep you out of the loop on any changes (like us not having our pool, playground, etc until next year). They actually told a perspective buyer (that I referred) not to tell me about the amenities not going in! Luckily she told me and I called afterwards, total surprise to me. The people are nice to keep you “happy” but my overall experience was disheartening for my first time building. Never again. ... More

positives the home is great no complaints with the house they did a great job! The only negative is my yard is lumpy wish that was handle a little better but overall highly recommend!

courtesy Lennar employees

All exceeds expectations. Timely and responsive to all concerns.

The Smart home features are unique and of good quality. The fumigation service is done quite well; imagine tubes in the walls to avoid problems. Customer service follows up well when there are issues - the document-sign format allows us to participate. The mortgage application process was easy and very complete. All was completed on line with help from the loan officials. Completed in under 30 days.

Don’t trust anything you are told verbally by a Lennar employee. Closings are set quick and they promise to correct issues but the battle ensues if you go to closing. We are not the only resident with this experience.

Not happy with this home buying experience. Expected more from this builder.

Good

Poor quality of housing. I feel cheated for buying this house. A total disaster. .

Lennar did a great job building my home. I'm very happy with the customer care and all the people I worked with to make this dream come true.

Lennar did an excellent job building my home in Washington state. This is my second home that have had built, impressive quality and workmanship throughout the home.

I had issues and haven’t fully enjoyed my new home.

Cheap materials used for the construction, very bad responsiveness to the issues.

I am very pleased with my home buying experience with Lennar. My home is of good quality, and the individuals with whom I dealt at Lennar went above and beyond to ensure that I was completely satisfied with my home purchase. The construction manager was very responsive to any questions that I had, and he was always available to address any concerns.

Lennar is superior to other builders in our area in their high quality offered with options built-in, without "nickle-and-diming" on various "extras". So much is included, and only a few upgrade options are above & beyond the base package. Their Sales staff is very professional, honest and helpful and not at all "pushy". Customer Service personnel are excellent in their diligent and proactive follow-up. The house and all the service follow-up was always on time.

The company is lax in addressing issues. I bought a bigger house model because it would have closed earlier and that never happened. The Customer Service/Repair guy in our development is way over worked with unrealistic expectations by the company. This is not a customer friendly business. My sales guy was awesome and the company expected him to fix all my concerns which was way beyond his scope, Very disappointed.

Great timing.

The most pleasant and enjoyable experience in purchasing a new home!

Service Requests are being closed without resolving the issues. Arrogant customer support representatives.

The trim work in the house is not that good. The paint job on the interior doors is bad. Debris were painted over, there is paint splatter on the doors. Uneven brush marks trying to cover debris, that need to be sanded and repainted properly. The edges of the doors were not smoothed and are rough. The kitchen island counter top is not level. The kitchen sink has to be replaced due to being badly scratched and dented. When I did the walk through, the kitchen sink was conveniently wet, and I did not notice the scratches. After I closed and came back to the house, the kitchen sink was dry, and I could see all the scratches and dent. I called Jeremy the customer service rep, who conducted the walk through. I showed him the sink, and he told me to take a brillo pad, and scratch up the rest of the bottom of the sink, so all the scratches would match. Yes, that is what he told me to do. I told him that would really look bad, and the sink needed to be replaced. The crown molding that I paid extra to have, has cuts that were not filled in, and Jeremy told me it would be taken care of by the second walk through. It was not. I have been in the house for five months and it still has not been take care of. There are other issues that have not been taken care of, I will not list them all, but I think you get the picture. I submitted my warranty request to Lennar before Thanksgiving and only a few things have been done. I have contacted Jeremy over and over about the same things. My warranty issued are not being followed up. The bathroom counter tops are cheap and scratched. ... More

I don’t recommend. Built fast and cheap!