Lennar Reviews

Not very responsive to concerns

Jose and his crew were outstanding,thanks

Lennar seems to be everywhere around here. That being said, there are many positives to purchasing a Lennar home: attractive designs, functional and attractive interior spaces, many inclusions that are extra with other builders, nicely landscaped communities, helpful ( for the most part) staff. On the whole, Lennar homes are a good value for the price. We are happy with our new home. The down side to purchasing with such a large company is you won’t get personal attention when something goes wrong, and there are limited opportunities to customize.

We're enjoying the new home but there are a few things that we wish were done differently. First, for the price paid, there should be a sprinkler system installed. The majority of lawns in the neighborhood have died and we had to have someone trench our new lawn to install a system after the fact. At a minimum, it should be a paid option. The fescue breed grass is a cool weather grass that requires a lot of water. Second, the green space behind our home looks like a wasteland and it's been that way for almost a few years according to neighbors. Landscaping and irrigation needs to be installed as promised. There are community infrastructure components that were major selling points for us including the jogging trail around the neighborhood and connection to the green way. Currently there are random pieces of sidewalk missing around the neighborhood which interrupt bike riding for the kids and are dangerous. It would seem these things would help sell the remaining homes. ... More

Lennar has always there for us for any issue with the house.

We had a great building process, but we have found so many issues since move in and lennar just keeps pushing us off and not finding fixes.

Lennar’s house plans are very well done for modern living. Materials are as advertised. Home care warranty is practically worthless. And their people can be spiteful if you get upset with their poor service.

Lennar has the right people for the right job. Professional and integrity that what counts.

Quality of workmanship is the worst I’ve seen. This is the third house I’ve built in last 8 yrs and the worst. They try to fix it but they just don’t know how

Kevin C is with any doubt the best contact that Lennar could have!

Love the Lennar group. Great attention to detail and even better customer care.

From incorrect colors and finishes to horrible, dead landscaping and a completely unresponsive contractor, we loved the process but were left with a home that was not exactly what we picked nor what we envisioned.

We love our home, but when you’re promised things and are told you’re under warranty you expect things that weren’t fixed to get done, but they don’t get back to you. That’s not good customer service.

I WOULD NOT recommend Lennar. I can’t even count the number of things that went wrong which started with permitting the wrong elevation. We caught so many issues then were made to feel like we were being difficult when we’d bring them up to the builder. We were trying to have items corrected before it became too late to do so. Examples of what we caught were: house painted the incorrect color both inside and out, tile stopped and squared prior to where it should have been & had to be redone, floor plug placed in incorrect location (would have been in the walking path and not under furniture had we not moved it to the same location as in the model home), cabinets hung too low (washer lid would not have cleared when open - they were 2-3” lower than model), tile placed in area that was supposed to be carpeted, incorrect light fixture hung in dining room, incorrect stain on railing to upstairs, kitchen island placed in incorrect location (by 18”!!! Then the prewires for the pendant lights had to be moved as well). Then because the house “sat” in the elements (heat & rain), all the exterior wood that was not protected by tyvek or shingles became warped and had to be torn off and replaced (including the flooring in the 2nd story). Given the fact that rework is the most expensive part of any manufacturing process, I would have thought Lennar would want to prevent these errors from occurring, but they didn’t seem to care at all. The house took 15 months to build which seemed pretty ridiculous. We ended up the last house to complete on our street - we should have been done earlier then at least 10 others that started after ours. The entire process was maddening and I would never do it again and never recommend Lennar as they just don’t seem to care about their customers. ... More

Great experience.

asked to fix the light in june have not.they said that have no time.

Very happy with all the Lennar staff and a high quality home they have built for us. Everyone has been very professional from the sales team to the construction team. Highly recommend Lennar Homes!

The staff is helpful and attentive. As with any new build, problems arise. Problems were attended to quickly.

Very happy with our home!

Our sales representative and construction supervisor were attentive to all our millions of questions and we truly felt like part of the process. We love our new home!

From the sales process, to the selection of a few options; our home is exactly what we wanted. The construction process stayed on track even with weather issues. This team made ever commitment made. The progress inspections were clear, addressed any concerns and all items were taken care of prior to closing. Post service has been outstanding. Any issue raised was addressed, explained and taken-care of within a reasonable time.

fair workmanship. product quality fair responds well to requests

I will never recommend to anyone to buy a Lennar home. The quality of the materials (drywall especially) is pathetic. The workmanship is below average. The trustworthiness is a zero (it wasn't an option). After purchasing the home, all Lennar has done is lie to us. Responsive to issues . . . got to be kidding me. Lennar doesn't respond to issues. Lennar is worthless.

I purchased the model home, it was in a good shape but I don’t like the fact that there no warranty on the house.

I would give 0 stars if I could!!!!!! My experience with Lennar has been HORRIBLE outside of the person I worked with in finances. I have been lied to by the sales department, construction manager, lawn company, HOA and warranty company. My home was poorly built and now I have to put in service request to have patch work done, when they people doing the work decide to show up. When someone FINALLY comes, rather complete the work the error is pushed off on another trade. I really wish Lenna would stand behind the quality they advertise during the showing.