Lennar Reviews

After visiting many different communities, we decided on Lennar and we could not be happier!

Very difficult to get warranty work done timely. Seems like they have a different quality standard than the homeowner.

If you try to clean a spot on the wall, the paper thin paint comes right off. Base board in M-BR has cracked.

Other builders offer 5 gallon of paint. Also others builders paint the garage for same price or for less price on the house. Whoever paint the inside of my house paint the floor in a few areas of the house. Non response I get after the closing day. Also the proses on the financial is very stressful and inconvenience. They need to be more proactive and ask for all documentation at front and not the las day of the closing day.

Get to know your cust. Srvc rep. Terrance was awesome and super attentive when we had questions!

Builder planted a dead palm that never grew one new leaf in 4 months and refuses to replace it. Horrible business on behalf of the warranty department. I understand that trees and plants are not USUALLY covered under warranty but when builder puts in a tree that NEVER TOOK, they should replace it.

Many issues from the time we moved in. Poor quality all around the home. Many things needed to be replaced right away. Would not recommend or buy another lennar home after this.

Lennar built a good home using great materials. The design and layout are great. But almost six months after closing my punch list remains incomplete. Very frustrating experience.

I like my house but I find that the builder is not responsive to problems

This house is everything my Fiance and I ever wanted. Gabriel and his staff also treated us like family and they helped make this house feel like a home. My fiance and I are only 27, but we know that we want to spend the rest of out lives in this home and neighborhood.

On the whole we love the house. Bedroom walls do not stop sound as much as they should between rooms and the bathroom.

In Arizona trades are hard to find. The quality of the detail work is honestly the only thing I feel is lacking in our home. I feel you would have that issue in any home as all the trades work for all the builders. The only way you could hold a builder to the fire on an issue honestly is if it was a custom home. Our Lennar home feels of high quality, we’ve experienced great customer service.

Lennar has beautiful model home but when it comes to our home, they rushed through the job and now are slow playing fixing anything that should be covered within the first year. Terrible customer service, delayed service, poor workmanship...

Overall have been very pleased with Lennar. I’ve had homes built in the past and this is the best experience I’ve had. Response to issues has been excellent. I’m especially pleased with the LENNAR team I’ve worked with. I do have a complaint. I have some dead bushes and trees and my sprinkling system is not functioning but LENNAR says it’s not their issue and the landscape people say it’s a LENNAR issue. Nothing is getting done and more bushes are dying. Plus I’m trying to water with a hose which is costing me extra money and time. Can someone work with the landscaper and get my irrigation system fixed and dead trees and shrubs replaced? ... More

All around great experience and service.

Our new home feels like a custom home without being one, Lennar's Everything Included feature is just phenomenal. Our floor plan is just suited to how we are as a person we like to entertain friends and family and our new home is built for that. The Customer service is top notch, Anthony Teague responds very quickly to every questions we have. Theresa Moffett was always there during and after the sales process. We can't be anymore happier with our decision to buy a Lennar home.

The taping job on my ceilings shows all the joints , especially in the bedrooms. I believe they skipped a coat of mud. They were behind at the time doing my Sheetrock , tape and skim. They had one more coat to put , I went to look the next day and it was textured. I’d rather leave it now the way it is than have them come mess my house up to fix it. Painting was horrible on the exterior. Shadows everywhere through the paint where the paint is not solid and you can see the grey stucco. I’ll be repairing this year because mostly we don’t like the color but also because the quality. Everything else we loved. All the Lennar people are great. ... More

I feel I got a tremendous value in my home. Any issues I have had, and they have been minor, have been addressed immediately and pleasantly.

We choose Lennar because we were impressed with the quality and reasonable price of our new home. The design is outstanding , while the quality is clearly superior to that of new homes in many other developments that we have visited. The Lennar team has exhibited a real commitment to customer service going to great lengths to insure we were completely satisfied with our purchase. We love our new home and couldn’t be happier!

Excellent Builder, no complaints,

Clearly, the construction trades are not what they used to be. The quality of workmanship is hit or miss. Take it from someone who has built several homes. For us, the drywall work is horrible. No sense in pride for the work being done as there ceiling job in the main areas lacks quality. Additionally, the quality of material is poor but since the contract, which you cannot change, gives Lennar the ability to change material, clearly means giving you an inferior product. Our wood floors are cheap garbage. While the price is good, the quality of work and products are below average.

Not explaining about the warranty of the house

We love our new Lennar home especially the location and the layout of the house. Our construction manager was fantastic - honest, dependable, and hard-working. I will note a very interesting part of this entire process was the fact that Lennar corporate only communicated with my husband. We purchased the home together as a married couple, yet all communication only was sent to my husband's email. Not a huge issue except when your husband is not the type that checks his personal email frequently and it just seemed like a step back in time to the 1950s because everything was addressed to "Mr. XX". My name completely left off all communication. Just seems odd for such a "modern" company. ... More

Very basic cheap construction. Things that should be included are upgrades or not offered. Carelessness on several items in the home. No padding under carpet and can fell rocks where the carpet was laid down. Changes made during building of the home that buyer not made aware of. However I do like the community that I live in.

Everything is fine. People we worked with were very nice and helpful. Love the house.