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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21817 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21817 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Trustworthy

  • Owen R.
  • Verified HomeBuyer
  • March 05, 2020
  • Zephyrhills, FL

Fairly decent house at a reasonable price. Lawn grass to the rear of the house attracts a lot of weeds. Windows should be in the bathrooms

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Good home purchase

  • Renee S.
  • Verified HomeBuyer
  • March 05, 2020
  • Prior Lake, MN

We are happy with our home purchase. There have been a few issues but so far are prompt u to o give attention to them.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

New Home

  • Freddy M.
  • Verified HomeBuyer
  • March 05, 2020
  • Saint Cloud, FL

If you are going to buy a home, buy a new home, Shop around, compare Lennar was great, and efficient and helped with the mortgaging process. Everything went smoothly, Quality family homes.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Not Impressed

  • Jannah M.
  • Verified HomeBuyer
  • March 05, 2020
  • New Braunfels, TX

I took the time to write a long review and due to a not so nice review it was not published. So this is my second attempt will see how it goes. Im not impressed with the quality of work on my home. They used cheap products. I will add all buyers should be told they only give you 20 feet of grass in the back yard. Very disappointed in Lennar.

Lennar responded:
Hi Jannah, thank you for your feedback about your purchase and your initial review. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. We hope that your experience has improved! – Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 4

Responsiveness 5

Lennar - My experience with Kenneth has been very responsive, efficient,

  • Yolanda F.
  • Verified HomeBuyer
  • March 05, 2020
  • Fort Lauderdale, FL

My experience with Kenneth has been very responsive, efficient, and professional.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - I have had nothing but good results whit everyone I have had

  • Polly P.
  • Verified HomeBuyer
  • March 05, 2020
  • Gold Canyon, AZ

I have had nothing but good results whit everyone I have had contact with at lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stone gate Review

  • Anonymous
  • Verified HomeBuyer
  • March 05, 2020
  • Manhattan, IL

We had multiple issues with cracks in the wall as well as the counter tops cracking. The floor not sealing right, the nail gun staples for the carpet poking through the floor. During the new home orientation I felt very rushed when there was multiple issues that needed to be corrected.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Overall pleased with Lennar

  • Vicky C.
  • Verified HomeBuyer
  • March 05, 2020
  • Jarrell, TX

The sales team in the office was great. As well as the ease of buying the home. Any issues I had after move in was quickly resolved. There was a problem with the hot water heater that took a couple of trips from Casa Mechanical but it was eventually resolved. Hopefully once the new water source from Lake Granger is in place the problem won't happen again. However, I have to say I was left with a lingering disappointment and some hurt feelings. I completed a survey and did not score it with all 5 stars. I was being truthful because of the hot water heater issue. No buying experience is ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

average

  • Thomas K.
  • Verified HomeBuyer
  • March 05, 2020
  • New Caney, TX

I would recommend having a home inspector inspect the home prior to closing

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 4

Lennar for life

  • Juliette C.
  • Verified HomeBuyer
  • March 05, 2020
  • Beltsville, MD

Be patient

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I love my Lennar Home

  • Rose T.
  • Verified HomeBuyer
  • March 04, 2020
  • San Tan Valley, AZ

I picked the Ironwood plan and I’m enjoying my new home. It’s spacious and great for entertaining!! We love this home! Thanks Lennar!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar home buying experience

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Cumming, GA

Extremely bad quality construction and too many issues with new homes. And would not recommend and reference Lennar homes to anyone. Stay away from this builder new home construction.

Lennar responded:
Thank you for your feedback about your experience. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Lack of communication

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Gold Canyon, AZ

Not so much a pleasant experience. Communication with sales rep was non existent, but called only when they needed something done on their end. Construction manager rushed us through our walkthrough and didn’t let us talk about the cosmetic issues we found and even insulted my wife calling her picky.

Lennar responded:
Thank you for your feedback. We are sorry for the difficulties you described with your sales rep and construction manager. Please email us at corporatecustomercare@lennar.com if there are any items needing to be addressed and we will follow-up for you. – Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Lennar - Love the timeliness and quality of home.

  • Chad H.
  • Verified HomeBuyer
  • March 04, 2020
  • Fishers, IN

Love the timeliness and quality of home. Also, love the ease of purchase.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar's "everything is included" made the new home-buying experience enjoyable.

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2020
  • Thornton, CO

Standard features in Lennar homes are nice and you are left with only a few choices to make your house your own. We liked having a few choices because our last experience had so many choices to make we needed a binder!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great sales people.

  • Arthur K.
  • Verified HomeBuyer
  • March 04, 2020
  • Huntersville, NC

Great sales people.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Average home builder

  • Eun H.
  • Verified HomeBuyer
  • March 04, 2020
  • Buford, GA

Average home builder

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Disappointment

  • Robert G.
  • Verified HomeBuyer
  • March 04, 2020
  • Gold Canyon, AZ

Communication with buyer falls short after purchase. Slow to react to problems found by buyer. Many issues with clean up after contractors were done--not acceptable to any home buyer. Craftsmanship of home left alot to be desired. Shoddy work. Appliances were not the same ones that were shown in model home. Seller explained, at time of buying decision, that we would get the appliances shown in model home. The price we bought at appeared to be a great buy but we find it has fallen way short of our expectations.

Lennar responded:
Thank you for taking the time to share your feedback with us. Please contact us at corporatecustomercare@lennar.com with your contact information and home address. We will get this over to the appropriate management team to review and address with you.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Our Lennar experience

  • Cathy T.
  • Verified HomeBuyer
  • March 04, 2020
  • Georgetown, TX

We have lived in our Lennar home 6 weeks and we are very happy with it. Great layout. Nice workmanship

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Troubled Start

  • Cortland L.
  • Verified HomeBuyer
  • March 04, 2020
  • Ruskin, FL

The buying process and went well. There were small issues that were addressed with the home itself. Bigger issues have not been resolved and I feel I am being ignored by Lennar. A construction worker broke a sprinkler head, I told Lennar but nothing was done. Due to the busted head, my water bill was extremely high. I was told Lennar would reimburse me but needed to provide 3 bills. I did and never heard anything back. Two trees in my front yard died and the house was not 4 months old when it happened. I told Lennar but they said they do not cover that or it is not under warranty. Getting ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - A beautiful home worth it of your money.

  • Mary R.
  • Verified HomeBuyer
  • March 04, 2020
  • Rosharon, TX

A beautiful home worth it of your money.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great home buying experience!

  • Kimberlee d.
  • Verified HomeBuyer
  • March 04, 2020
  • Brush Prairie, WA

We shopped around and came back to the first community we visited, Lennar at Stonehaven. We’re so glad we did! The staff was friendly and the experience was smooth from start to finish. Our new home was move-in ready with so many finishing touches already included. After moving across country, this was a huge plus. We’re happy to be here.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Angelica H.
  • Verified HomeBuyer
  • March 04, 2020
  • Manhattan, IL

From beginning to end, my home purchase was as promised! It was smooth, pleasant and wonderful! The way buying a home should be. The quality of the homes are also outstanding! Lennar lived up to their name!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They Use The Cheapest Materials Possible

  • James P.
  • Verified HomeBuyer
  • March 04, 2020
  • Davidson, NC

I have lived in my Lennar home for almost six months now. I have come to find out that pretty much all the materials used in the building of my townhome are the cheapest product available. If given a choice I wouldn't buy a home from this company again.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 5

There is still room to improve.

  • Carmen S.
  • Verified HomeBuyer
  • March 04, 2020
  • Katy, TX

We love the smart home and connectivity, and for the most part the materials used to build and finished the home. The kitchen appliance package should be of better quality, we had issues with the stove and dishwasher and had to fight with the manufacturer for service. Also, some of the trim work was not clean and sharp with globs of paint and unfinished spots, not clean and sharp as I was expecting Lennar to finish homes, also, we still have issues with water puddles in different areas, even though it has been repaired twice already. Is as if the person that should have checked the house ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

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