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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21062 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21062 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Definitely buy again from Lennar!!

  • Fabian A.
  • Verified HomeBuyer
  • July 16, 2019
  • Hialeah, FL

Its was my first home buy and it was soo easy and they helped with everything through the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Thanks for the great house

  • Juan G.
  • Verified HomeBuyer
  • July 16, 2019
  • Buckeye, AZ

Thanks for the great house

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Smartest Home I've Ever Bought

  • Peter V.
  • Verified HomeBuyer
  • July 16, 2019
  • Buckeye, AZ

From sales to contractors, some very experienced and knowledgeable people were involved in buying this home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

best information & knowledge of the home initially

  • Judy R.
  • Verified HomeBuyer
  • July 16, 2019
  • Noblesville, IN

best follow up on minor items and questions that I had

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • James F.
  • Verified HomeBuyer
  • July 16, 2019
  • Saint Augustine, FL

Still have dead plants around the house and have not heard from the electrician regarding moving the switches

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 2

Outstanding builder

  • Robert U.
  • Verified HomeBuyer
  • July 16, 2019
  • Rosharon, TX

They have been excellent at working to resolve construction problems.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Look elsewhere.

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2019
  • Tampa, FL

Look elsewhere.

Lennar responded:
Thank you for your feedback. Please feel free to contact us at corporatecustomercare@lennar.com with any items outstanding, so we can review and follow-up. – Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

A good buying experience

  • Edison L.
  • Verified HomeBuyer
  • July 16, 2019
  • Wake Forest, NC

The buying experience was smooth. I would buy from Lennar again!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Disappointed

  • Antoine J.
  • Verified HomeBuyer
  • July 16, 2019
  • Fredericksburg, VA

Poor Customer Service and some features of the home not well though out

Lennar responded:
Hi Antoine, thank you for your comments. We are sorry to hear about your experience. Please send any additional details to us at corporatecustomercare@lennar.com, so we can look into them for you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

The emails wouldn’t stop until I left a review...

  • Bradley R.
  • Verified HomeBuyer
  • July 16, 2019
  • Princeton, TX

Great house. Great value.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

LOVE OUR NEW HOME BUT SERVICE AFTER THE SALE IS LACKING

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2019
  • Volo, IL

THE PURCHASING EXPERIENCE AND THE PEOPLE PRE-SALE WERE WONDERFUL. EVERYONE WAS VERY ATTENTIVE AND REACTED VERY QUICKLY TO ANY ISSUES. HOWEVER, AFTER THE SALE SUPPORT IN SOME CASES IS LACKING. THEY NEED TO FINISH THE HOMES TO COMPLETION BEFORE MOVING ON TO NEW UN-SOLD HOMES IN THE DEVELOPMENT. MOST OF THE CURRENT HOME OWNERS IN OUR DEVELOPMENT FEEL THE SAME WAY. THERE IS SUCH AN EMPHASIS ON BUILDING NEW SOLD & UNSOLD HOMES THAT FINISHING EXISTING NEW OCCUPIED HOMES IS PUT ON THE BACK BURNER. SUGGESTION......FINISH WHAT YOU STARTED BEFORE MOVING ON TO THE NEW PROJECTS.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

The construction portion of the process was good quality.

  • Richard S.
  • Verified HomeBuyer
  • July 16, 2019
  • Fort Myers, FL

The local sales person helped in every way that she could. The middle management of the sales department sold our house out from under us with no warning even though we had sold our house, put $10,000 down and were 6 weeks before their closing date. We had to find housing and spent 4 months waiting for another house to be built.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - best post closing service request follow up in the home building

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2019
  • Waxhaw, NC

best post closing service request follow up in the home building industry

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

My review

  • Mark D.
  • Verified HomeBuyer
  • July 16, 2019
  • Cary, NC

Very pleased with our purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

House failing apart

  • Patrick G.
  • Verified HomeBuyer
  • July 16, 2019
  • Jacksonville, FL

The house is nice don’t get me wrong it’s a nice neighbor hood but the house seems to be falling apart in the past couple months i had more then a few things break for example my ceiling fan mounts broke with in the first 5 minutes of operation the biggest thing is my Air condition went out it’s the middle of summer in Florida i have a new born baby little things like that are concerning

Lennar responded:
Hi Patrick, thank you for sharing your comments about your new home. We are sorry to hear about these difficulties. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can look into them for you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Village Builders/Lennar in Artesia

  • Kathleen O.
  • Verified HomeBuyer
  • July 16, 2019
  • Prosper, TX

Buying from Village Builders/Lennar was painless. Sales rep, construction manager, warranty person have all answered questions and taken care of issues within 24 hours. I have been in my home for almost 2 months, and any small issues with the house were dealt with immediately, usually within a couple of hours. Good job Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Any upgrades were at top price.

  • Frank L.
  • Verified HomeBuyer
  • July 16, 2019
  • Wesley Chapel, FL

Any upgrades were at top price. And there General house is not worth it so you have to get upgrades.

Lennar responded:
Hi Frank, thank you for your comments. Please send any details to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Stop worrying about mass production and spend some of that time

  • Armando N.
  • Verified HomeBuyer
  • July 16, 2019
  • Sun City Center, FL

Stop worrying about mass production and spend some of that time on customer service and craftsmen ship..."QUALITY vs QUANTITY "!!!

Lennar responded:
Hi Armando, thank you for sharing your feedback. Please send us a message to corporatecustomercare@lennar.com with any outstanding items. We will be happy to review and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar - Went you recive your new key of your new home make 100 percent

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2019
  • Saint Cloud, FL

Went you recive your new key of your new home make 100 percent that everything are done because If you take the key and house it's not ready you lose. They don't want to do the repairs.

Lennar responded:
Thank you for sharing your comments. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can review them and follow-up for you. – Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - It was a very smooth process all of the way along.

  • Jeffrey C.
  • Verified HomeBuyer
  • July 16, 2019
  • Zephyrhills, FL

It was a very smooth process all of the way along.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We love our new home, only thing we would probably change is

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2019
  • Zephyrhills, FL

We love our new home, only thing we would probably change is that it didn’t come with light fixtures so we had to go out and by them which didn’t allow us to see the mistakes on the wall with the flat paint. Second the flat paint they should use a semi gloss paint so that we don’t have to make do extra work as home owners when you first get in the house. Other than that Love the house and neighborhood

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Horrible experience

  • Christopher C.
  • Verified HomeBuyer
  • July 16, 2019
  • Orlando, FL

Horrible experience

Lennar responded:
Hi Christopher, thank you for your feedback. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can review for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Beautiful floor plans

  • Jaime H.
  • Verified HomeBuyer
  • July 16, 2019
  • Jacksonville, FL

Beautiful floor plans

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Smooth sales and purchasing experience, the house is great

  • Christopher H.
  • Verified HomeBuyer
  • July 14, 2019
  • Cave Creek, AZ

Smooth sales and purchasing experience, the house is great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Punch list not finished before closing, promises made never kept.

  • Melissa B.
  • Verified HomeBuyer
  • July 14, 2019
  • Fort Myers, FL

Punch list not finished before closing, promises made never kept. Appliances were stolen and replaced with stored ones that were dented and not working properly, was told that it was a “Ge” issue. Had to go to BBB to get fridge that was not working replaced less then 90 days from closing. Had to go to headquarters to get any help With having house punch list finished.

Lennar responded:
Hi Melissa, thank you for sharing your comments about your experience. We are sorry to hear about the level of service you received. If we can assist you with any outstanding concerns, please send a message to us at corporatecustomercare@lennar.com with the information, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

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