Lennar Reviews

I love my house and my family had a very awesome experience with our salesman Dathan he was awesome and is very patient and understanding with 1st time buyers like us lol! Even after the sale if I message him about something he always is so fast to respond. The only complaint I have about the neighborhood is our HOA I dont know who decides who the HOA is going to be but I think it should be the residents of the subdivision. They are making us keep our trash either inside the garage or behind the fence of our homes which are ridiculous and I dont know how to get this changed

Lennar makes the home buying process very easy.

They were very quick to respond

Our house was not move-in ready and yet we were still forced to close. There were still several outstanding issues that were not addressed on our final walkthrough. The process to close was rushed and workmanship was sloppy, there were several serious issues including a gas leak that had not been addressed until after the walkthrough even though they were caught weeks in advance. The house was dirty, some of the moulding pieces use had large defects in them. Our sump pump has never worked and still has not been addressed three months later. The construction manager and customer care team have not been responsive our helpful regarding our concerns. ... More

We are very satisfied.

some of the vendors, during the building, did not do acceptable work. I.E. stucco, caulking

my best experience was working with George. How he went through each and every room and explain how everything works. I've bought from Lennar before. In fact my first purchase was in Rosena Ranch. From that experience to this one is night and day. Honestly, back in 2011 when I purchased the home in Rosena Ranch. It felt like they just wanted to sell as many homes as they can. It was a bad experience from the beginning. For example my house was broken into the first day I got my keys by the contractors. I can say that because some of the items that were taken required a special tool that the crews only knew about. No one did a walk through with me. This experience at Rosena Place has been the best, from dealing with Tracy and George. Both them have been awesome. ... More

Great service!

Sales team (James) was very supportive and helpful, even months after the sale. Resolution of punch list items was handled slowly but very professionally and thoroughly by Lennar staff (Danna).

Superintendent was amazing throughout the process, always responding to any issues we had during construction and post closing. The biggest issue we've had was as of just this week when I discovered 4-5 pieces of 4" long siding buried on the side of my yard along with a 5-7 10lb boulders in my backyard. I was curious why my grass wasn't growing so I started to dig and found those issues (siding crew didnt clean up, grating company did not notice the siding nor take the time to clear any rocks). Overall, a good experience but wish the yard detail would have met my expectations.

Mike was very helpful in the process of buying our home.

Can't argue with that statement. Service has been great. Issues quickly corrected, Amazon's service was amazing.

Lennar never make the pest control on a new land construction, and now we are requesting them to control the pest presence in our home, only 3 months after they deliveried the home, and they don’t want to validate their warranty because they alleged this is not under warranty covers.

We love our new home. Everything is great!

We are disappointed in the lack of care presented by Lennar. We we’re given a “book” at our final walk through that covers what Lennar will and will not cover in the warranty period (before closing and after closing). If we had seen this before deciding to build here, we would have most likely walked away. We have had to take care of several issues at our own expense which leads us to believe that they don’t care about customer satisfaction. Issues like a French drain in our back yard because five houses drain into it and it stayed wet multiple days following a rainy day. No heat/cooling vent in our large walk-in closet in the master bedroom, so we had one installed. We are deciding what to do about the fact that they have provided substandard Sheetrock finishing that shows every seam in the ceiling (and down some walls) in our great room and other rooms. The response here was that we were given a level 3 out if 7 levels of Sheetrock finishes and seams will show. Living in South Carolina, we have hot, humid days in the summer. The air conditioner doesn’t remove enough of the humidity...the unit struggles to get the humidity level in the house to 70% which is well above EPA standards (they recommend a range of 30-50% in an ideal situation, but definitely below 60% to prevent mold growth) and this is an “Energy Star” home! This seems inappropriate for an “Energy Star” rating. So, we feel we have paid a high price for a mediocre home. ... More

Unfortunately Lennar is more focused on selling houses than building quality homes and providing good customer service. My closing date was moved up three weeks but my house had numerous items that needed to be fixed. I was assured they would be fixed after closing. Five months later, some of these items still haven’t been repaired. I submit warranty items that need to be addressed and nothing happens. Lennar eventually closes out the ticket like it’s been completed, but it hasn’t! This has happened numerous times so I eventually call customer service. It takes months to get things fixed. There needs to be better customer service (or quality control so there aren’t so many issues after closing). ... More

Awesome up front but afterwards very poor

Very upset at service, would not recommend a Lennar home, because of such low standards.

Lennar sells a great product! Value was important and we definitely received that with our new home. As with any new home, there will be some issues that have to be addressed after purchase but Lennar’s CustomerCare team is quick to respond.

Slow to complete the small things that were incomplete at the moving day. Please be ad vice that was promise at the walk true day. Has been 4 month that we moved in and still waiting for some things to be corrected. thank you !!!!!!

The experience was smooth and easy ! Questions and concerns were addressed timely

Pick someone else

Moved in and within 30 days, I noticed the driveway is cracking (not covered under their warranty, but they are ripping out and repouring the other driveways that haven't been sold.. So maybe you'll be lucky) Central Air was mis-wired and needed a service call to wire correctly, took three weeks to come out. Several electrical breakers continue to pop with any type of wind, other homes owners report the same issue. Already had to replace two of the LED hall/bedroom lights having them burnt out and they are not of a bulb replacement style. When they are burnt you'll need to replace the whole fixture. Several spots of poor finish work on the texture coating. Master Bath tile has an air pocket under it and it pops from time to time, reported before closing and never fixed. Still waiting on my kitchen cabinet door to be replaced from closing inspection still has the green inspection tape on it. Rust spots on the front stoop noticed before closing, so they scim coated the surface... now that coating is coming off in patches...since it's concrete it's most likely also not covered with their warranty. Several sprinklers are leaking from their heads up to an hour after shut off. Other homes have same issues. Water ain't cheap here folks.... ... More

Walk through is rushed and it's obvious no one from Lennar walks the home before closing. Was told floors would be cleaned but 3 months later I'm still unable to get white paint off the floor. No help for that or significant cracking in door frames and baseboards because that apparently is cosmetic. If I could do it all over again I would insist on a 2nd walk through and be more diligent to ensure issues were fixed before closing.

Timeline to closing was excellent. Great overall value! Felt house construction was rushed causing multiple tickets for resolution over the last 5 months. Take your time during the walk thru would be my only suggestion.