Lennar Reviews

Very poor and shoddy work. They forgot to add gas line in patio and did that the day of closing in a haphazard manner and not the way it was in the agreed plan. The dug the backyard and were not willing to reimburse anything. The fans started making noise the week after and they are not willing to fix or replace them. Their whole customer service is a charade and they try not to fix anything. When I refuse to sign off on a ticket I raised for Fan issue, they closed the ticket on their end saying the issue is fixed without any explanation. I was planning to recommend a couple of friends to buy houses near me home but with this experience I have refrained as I do not want to be blamed for such horrible experience. ... More

The house was sloppily put together and there were a lot of issues that took months to fix after I moved in. I had to take too many days off work to address all the issues. Grout work was sloppy, there were painting issues and issues with my ceiling. The garage cement had too many holes and looks poorly constructed. The house was also never cleaned and there was dirt all over when I moved in.

Once the agreement was signed it has been nothing but a hassle with Lennar. Homes are delivered with a “it’s good enough” standard. Communication is close to nonexistent and it’s a tough and long process to get them to do anything. I guess they are hoping people would give up and deal with things. Lennar is all about the quick turnover and sales. Not quality and customer service. Won’t recommend or buy a Lennar home ever again.

I do like the design of my home and the neighborhood but the workmanship was poor. I believe this was the construction was unsupervised and many things were wrong. Some of the problems were: the painting quality was poor, the tile work was not done properly, the front door was hung improperly, the kitchen cabinets were damaged, the sliding glass doors were damaged, the workman leave trash all over. I must say the builder is trying to fix things but it is certainly a hassle.

My biggest gripe so far is the quality of the paint and surface finishes both inside and out. The interior paint is a powder or chalk type paint, which CANNOT be cleaned. If your kids touch the walls, prepare to repaint. The drywall texturing was cheaply done and has many flaws and clumps in the material, which chip and flake off. I will say that Lennar was honest about this and warned me that they really do slap it together and cut costs on paint and finish. While i dont dispute the overall value and service, i would respect them more if they used better paint in a family home.

I love my house, the workmanship is great but I am very disappointed that the swimming pool will not be installed until the summer or 2021 when I was told it would be built by 2020. Management has not reached out to make accommodations for us to perhaps utilize nearby facilities until the pool is place. Also there has been a recent decrease in the value of townhomes in Grand Bees which is very disconcerting.

The sales team and home service teams are easy to work with before, during, and after the sale. Great home for the money.

I absolutely love my new home. But as new new homes there is always a few things that need to be addressed on a punch list. Once I submitted my list it was taken care of immediately! Along with follow up to make sure I was satisfied I can’t say enough about the Lennar team they are professional and show concern for any issue you have and they follow through to make things right. Best move I ever made

Happy with my purchase

From the day I bought this home it has been a disaster. On the day I bought the home they were an hour late at the title agency and didn’t even have a room for us to close in. Then we ending up closing on a fold out table with some random guy who farted in my husbands face. Then our mailbox key didn’t work for over two weeks and then they had to rekey the mailbox. When we called our sales guy he said this has been a issue with a lot of home buyers. Why weren’t we warned before we moved in? On top of that the quality of the home is mediocre. I have lumps in my carpet, my floor creaks, the paint rubs right off the walls, the tile in the master shower grout has come up all over, the shower door creeks. The list goes on, every time I contact my rep it takes days for a response and I honestly don’t think I will every buy a Lennar home again. I own two homes my other home was built in 1978 and I have never had an issue, I bought this new home and have had more issues that I can count. ... More

Phillip in sales was very knowledgeable and helpful. Manny our repair and inspection guy is outstanding I liked Gene at the mortgage company a lot. He makes sure that we know he is available and we always get good answers from him. One negative point is that the whole "online application process can be pretty intense for people who are not computer experts. Thanks for everything.

I have popping drywall throughout home. Lennar came in to fix 1st room and rate fix 2 out of ten. Did not report for rest of house based on this 1st fix. Granite on island has bad joint that is visible. Another bad fix! This is my 3rd build and absolutely not a good value for the quality.

The landscaping is not great. Our tree fell over twice and had to be replanted. Part of our property line has washed away because they didn’t put erosion barrier up and so a fifteen foot section of our sod has been washed under causing big holes in the back yard. They supposedly fixed it twice but it’s still there.

The entire build process was great. Our sales rep kept us informed and although the lot we chose already had begun construction, Lennar allowed us to make several interior changes (floors, counters, and couple other items :) The one item Lennar MUST work on is their Closing procedure. On the day of close for our final walk thru/inspection, there were still 10 people inside working on the home! It is impossible to conduct a walk thru inspection to view potential deficiencies with construction still going on! Lennar should have pushed the Close by a day or two. Lennar robbed us of the new home experience on the day of close and left us with a bad taste. To their credit however, it did take a couple months, but Lennar did fix all the deficiencies in the home. The site manager unfortunately did not pick up on any of the clues about us being incredibly unhappy. During the final walk thru before Close, He arrived about 15 minutes late, on his phone and went right into his purpose of being there. He did not even introduce himself. I had to stop him, and introduce myself and my wife, and then once he finally made eye contact he realized that he was being unaware of his environment. He didn't do any of the basic fundamentals of an introduction to make us feel comfortable. After living there for a few months there are a couple of weird design flaws. For example, the exterior hose is on the wrong side of the house. It is away from the garage. How can you clean out the garage floor or wash your car? You need a 50/75 foot hose just to reach! With all that said, I do love my home. We have a Norwood Model and it really is awesome! I love coming home everyday, pulling in the driveway and can't help but smile, because this IS my home. ... More

Phil does a amazing job he is always willing to answer my question and fix any problems

Not worth the hassle. To many unresolved issues. No honest answer about anything.

we moved in March 2018, so far we haven't had too many issues and when we do have issues they are looked and possibly resolved within 7 - 10 business days. We live on a Greenbelt and a development vacant lot that is supposed to be cleaned up - well the Greenbelt is a weed infested eye-sore the weeds/misc plants are as tall as the iron fence (5-5.5ft) and the vacant lot that is supposed to be grassed with sprinklers is a catch all for the construction workers for concrete, bricks and extra dirt from other areas - large dump trucks come and dump misc stuff and a small back hoe brings bricks, concrete chunks, etc...we have notified the sales office and the HOA office and still get the same answer "we are working on it" "we will keep you posted" -- so far nothing. ... More

Be more attentive to details when it comes to painting job, or other finishing touches

Very displeased with situations on our home after closing . It was promised that if we had issues after moving in we would not be put aside . We have been . Very Disheartening

great employees

Quality of workmanship & materials - this is just my first year, so place for the first year looks good. But who knows what will happen after few years. Value for the price paid - Little bit more pricey for the same area. They have template homes and they keep the same plan across multiple communities, so if you are looking for one in a kind of home, please stay away. Trustworthiness - Oh man where should I begin, in my home orientation I was told that any issue that you will find will be resolved. We commit to our product and all that blah blah blah. Once we moved in, even for the smallest issue, I have to keep on asking them again and again to fix. Sometimes even after confirming the appointment, they do not show up. They just don't understand that we work as well and we are taking a day off or sometime off so that someone is at the house for the appointment but even after that they don't even show up and no response that why they did not show up or anything. Responsiveness to Issues - Once you move in and find some issues, it will take months to resolve them and you have to keep reminding them again and again. One of my issue took 6 months to resolve. ... More

Mostly a positive experience but disappointed in craftsmanship in some areas.

We have had some gardeners out to re seed the dead areas a few weeks ago, we have watered day and night (which is at our cost) grass is still patchy, we are very disappointed, we would like to see the garden re turfed so we do not have to go through this hassle.

Service has been outstanding in the correction of the little things that accompany a new home. Good job!

I’ve reported issues prior to moving in that still haven’t been fixed! They keep changing workers that don’t know the previous reported issues! They used recycled wood to rebuild the house which ive asked to be replaced now three times. The cement has a huge bulge in the backyard and they spray painted the ground around the whole house and stained the cement! Paint wasn’t done and they say i have to use my one time touch up to fix it even though it was never done in the first place as well as the grout in the master bathroom. Back slider door doesnt close properly, trim around the whole house not flush with the ground, furnace room door slams when it turns on, besroom door all bowed and asked to be replaced.ive reported all these items since day one with Wade. He promised to fix all these items 4 months ago. Im very disappointed with how this company waits months at a time to fix any problems then pretends they were never mentioned since the beginning before the walk thru. Making me feel All stressed and very unhappy with my new purchase. ... More