Lennar Reviews

Working with Tim (sales office) made our experience perfect. We knew exactly what to expect every step of the way. He was extremely thorough, helpful, and patience plus his knowledge on the house, process, and products was amazing. I had complete trust in him. The construction managers were great. Funny guys, great with communicating to us and always always responded quickly and acted quickly. My only complaint was on the workmanship, mainly the painters. There was a lot of touch up work that needed to be addressed and there was/is paint on our hardwoods everywhere you look (now that we've moved in). We had a few issues that required service already but the responsiveness of the warranty process also has made everything better. ... More

This house and neighborhood is great.

Excellent neighborhood with great amenities. Lennar staff is amazingly responsive. Victor and Josh are always a phone call or text away. The home itself has been excellent.

I've had 4 major building issues that needed to be addressed. Furnace pipes installed incorrectly caused motor to burn out, dryer outlet was originally installed as a stove outlet and got that replaced, bur first it caught on fire, dryer vent not brought out correctly from sheetrock so my dryer wasn't able to work properly and my exterior vents were spray painted over causing my basement to overheat and water condensed on my pipes. Still lots of minor finish work that I'm hoping will get taken care of. I feel like once you sign your papers, you get abandoned if you need help afterwards.

While I do love my house, I've had several warranty issues come up that remain unresolved with no action plan. Lennar was great up until I closed on my home. Since then, it's been a struggle to get answers on when and how my issues will be fixed.

workmanship and materials used on construction are very poor, we need to talk with many guys to solve small issues in the house and it´s take a lot of time. at the end we also have problems to install our fence as lennar didn´t let the metal pins installed.

I love my new role in our home! From the extras that are built in such as the blinds and the plumbing for the soft water system to the quality of craftsmanship I am very pleased!

We have been extremely happy with our home. The responsiveness if there has been a problem is quite fast and efficient. The one time we needed to report something, it was taken care of quickly and professionally.

Overall my house is nice. There are things that were shown and discussed that were changed or excluded by Lennar that I was not happy about. But once you are in the process, its hard to walk away.

It’s a track home. For what it is I am happy. I would buy is again.

Poor workmanship - the wall is bowed in the bonus suite - was told that “it is what it is”

I really enjoyed my new home up at the amount of repairs needed and the timing is not responding from the associates was unacceptable this is a new subdivision and I have heard several complaints from my neighbors as well

Excellent

Excellent customer service and great support services

We have had the greatest experience buying our home. From the minute we stepped into the community we were greeted by David. David did an amazing job showing us tons of available homes after listening to what we were looking for. On the last home he showed us, he assured us this was going to be the one we fell in love with. He wasn't wrong. Our home is everything we were looking for and are so thankful David went above and beyond to make sure we purchased exactly what we wanted. We strongly suggest looking at the available floor plans and really find what you are looking for. Purchasing a home is a big purchase that you want to love for years to come. After the purchase, we became very close with Rachael. Rachael has helped so much with little things that needed to be done. Everything is handled right away and done right. We highly recommend buying a Lennar home. ... More

I want recognize the professionalism and commitment of the construction manager Mr. Paul, always go above and beyond of any requirements of the new owners.

1. The kitchen and bath cabinets are low grade quality. 2. The kitchen and baths grout was not sealed. "Sealer should be mixed with grout when installed." - This Old House. 3. Exterminator quote: "Sill boards not calked - lets in lots of bugs." "Too many weep holes, not a state or local requirement."

Grant in the sales staff is great, very easy to work with and very communicative. Our move in experience was less than stellar, we had a 3 page list of stuff that needed to be fixed/replaced/addressed before we moved in in one week. 1/3rd of that list wasn’t completed and we were told it wasn’t a big deal. Every time we have had an issue, however, Chad has been immensely helpful and quick to respond and fix the issue. The quality of work leaves a lot to be desired; cuts around the back deck are sloppy, there is cement on the window in the basement, the sliding door in the basement seems to not slide on the track without a large amount of force, we have carpet nails sticking up around the door jambs and on the staircase that I’ve had to find by, you guessed it, stepping on them; just things that generally shouldn’t come up with a brand new house. Our yard has been a challenge as well, we asked for no rock to be laid down so we didn’t have to go through the hassle of removing it but they insisted it was required so now we have 15 ton of rock that we eventually need to move. Overall, we are happy we bought the house but wish the Lennar builders and planners t ... More

Terrible at following up with issues; way too many problems with house due to poor work by contractors and lack of attention to detail. This is the first home I have owned and I did a lot of research before purchasing from Lennar. I am so disappointed. They rushed to have everything done so they could have us in the house by the end of their quarter. I am reminded daily of their sloppy workmanship and how they cut corners to be done on time. Terrible experience and I deeply regret my purchase. Just one example—we have had a roof leak since January and as of today, 6/26/19, the issue has still not been fixed. I feel like since they have our money, they do not care about us any more and will continue to do the bare minimum to address our concerns and complaints until our 1 year home warranty is up and they can officially ignore us! ... More

I absolutely love my home and have enjoyed working with Chad Aycock and John Faircloth. Matt from customer care has been helpful too. My main issue has been with my property. The yard was poorly graded and the yards are not 100% sodded. This is causing erosion on the back part of my property. The poor drainage was causing a lot of standing water on my property and it took a few months for it to be fixed. The issue has been addressed and a French drain was put in. It looked great at first but the dirt is starting to settle and you sink down into the ground where they dug the trench... the ground was not properly packed to avoid holes. It also took the landscapers 3-4 trips to complete the job. They kept coming out because it was not done properly. Overall the house is great. I love the neighborhood. I wish the whole property was sodded because I think moving forward sod is being provided on all of the properties. ... More

The process was terrific and response time on issues excellent.

An element of luck as to the final of the house is involved.

Take the time to check EVERYTHING on your walk-thru.... when an issue is discovered later (which is inevitable) it is difficult to get the problem addressed and fixed

Builders rush instead of ensuring quality products. The level of professionalism is below standard. Communication between all parties in the process is poor. If you have a new build, expect significant delays from the original move in date. I could go on, but basically expect to be disappointed and don’t set your expectations high.

The whole process went so smooth the first time buying a house with no issues