Lennar Reviews

Nice people to work with Quality product

The Lennar team was excellent in every area of our home buying experience. I would recommend Lennar to my family and friends looking to purchase a home.

Be prepared to "be on your own" , as I was told after I had moved in, papers signed, and asking questions about some very confusing things ( wi-fi, what and where certain things are, including instructions). Good thing this isn't my first house. But, I am in a "learning mode" with special circumstances. I would buy it again, because of the people you "meet" thru the process, which was smooth and painless. No regrets. And survived the "earthquake" with absolutely no damage. The only thing I would change is making the garage bigger and insulate it. Most of the locks, and dead bolts were not installed properly. Read the solar agreement carefully! The last power outage, there was NO power available for "backup". I think that should change, to be true solar energy efficient. ... More

The Sales Manager at Spring Creek is awful!!!

Everything went quickly and smoothly from start to finish I. The home buying process. So far I am very pleased with the quality of my new home

This house was put together it seems in a rush. You can see that they put up houses like crazy and not take the time to do things correct. I want a builder that does the job 100% not 60% just to hurry up and put up countless houses. It’s bull. We have had dozens of issues. Nails sticking up through the carpet that you won’t fix. The screen door is not right, the base boards were screwed up, the dry wall is done pisspoor, the threshold by the front door is loose even though they fixed it when it was loose from before. On a good many of the outlets they cut away too much for the socket to go in so there is a small gap, the caulking is horrible throughout the house. List goes on. I was told I can’t write or email or contact anyone who would care so I have to take what fixes you will do and take what things you won’t like the nails sticking through hurting my daughters making them bleed and tip toe on the carpet. That’s bull and I will let every one know not to buy from lennar because they care only for profit and not quality. I’m sure there is other builders that care more about quality then profit. And I will find one for my next house. But you got me tricks on me right. ... More

Poor quality cabinets, poor quality paint in the walls and cabinets.

The overall experience from contract to move in was handled in a highly professional and responsive manner. We couldn't be more pleased. The "all inclusive" concept makes the purchasing experience fully transparent from the start!

I moved into the neighborhood a few months ago and I couldn’t be happier! The customer service reps are very responsive and have made the move in process seamless.

recommended

Concrete in driveway had a lot of discoloration. Concrete on back patio had some cracks.

Overall great experience. No issues. Great price considering used homes cost more than what we paid for a fraction of the home. Definitely recommend.

We moved from out of state and the moving process with Lennar was seamless. My hat goes off to all the Lennar Staff for exceptional service who truly care and it shows. Great experience! Thank you Lennar.

Stay on top of all construction throughout the entire process.

Landscaper used shoddy sod and put down a summer sod in winter.

Don’t trust when they tell they will fix things ,it was not done during the first walk, nor the second, and it took three months and a half to be able to move in! Horrible frustrating experience

Our house was one of the best values in the area. We had great customer service experience throughout the whole buying process as well as after we purchased the house.

I read many reviews about Lennar prior to moving forward with the process and most of them were negative but I was naively optimistic that my family wouldn't have the slew of issues others had. We purchased in early June and it was 10 months later that we finally moved in. The sales rep was very attentive and very friendly but after that the experience consistently deteriorated. Our house would sit for weeks with no work done to it, I checked on the house every other day. The largest delay was the electrical contractor, or so we were told, which took a solid month with no progress to the house. Our walk through date changed twice. Then come the final walk through the house was completely unfinished, doors were missing, a lot of holes in the wall, one of the windows was cracked, and don't even get me started on the paint and carpet job. We were originally told our closing wouldn't happen on time due to all the work that had yet to be completed. However, true to what we had heard they rushed the closing and promised to have things finished. I forgot to mention that our garage door was crooked which meant that the exterior stucco had to be refinished after they realigned the door. We moved in and there was a giant gray stucco stain all over the front of the house. Also, our builder was texting me while I was at the closing table showing us things he was finishing up, as I was at the closing table! Needles to say that we've only lived there 4 short months and have already had to open several tickets with the warranty company; don't expect a rep to stay more than a month. We've been assigned 3 different warranty reps in the last 3 months, the current one hasn't gotten back to me in over two weeks. The quality is quite poor and very rushed. Not to mention that the HOA fee is higher than quoted to us and some of the amenities mentioned either don't exist or are not up to par. Don't expect anything to be done correctly unless you intend to hound the builder constantly they are the only ones who are of any help, Lennar shows no mercy. ... More

our experience has been good so far they respond quickly to any issues

Our villa is in a beautiful new community, close to shopping, restaurants and other businesses. The layout of our home is perfect and the all-included amenities like state-of-the-art appliances and the wifi home services are wonderful. The on-site building manager and warranty manager are always available and responsive. It was an easy downsize for us thanks to the Lennar associates that we dealt with.

Great house and very responsive to warranty issues.

Workmanship is bad. Very low quality checks. The website does not allow you to keep track of the issues/timeline that you submitted. They do it on purpose. You have to call everyday for 1-2 weeks to fix one issue.

I have purchased six homes and this experience by far was the most disappointing. Once you sign contract to purchase home the communication ends. There was no formal sit down process nor schedule given to keep you abreast of the process. Was not encouraged to meet or speak with the construction manager. Even when I contacted the corporate office and spoke with the regional manager, there was not a demonstration to take ownership of the situation and correct or improve the process.

I am experiencing some poor craftsmanship on the house. Some of the items that were completed for the punch list were done poorly. After the side walk was removed the yard was not graded very well and had several leaks in the irrigation system. I am having difficulties with the HVAC cooling the house properly. I have hundreds of small flies that get in at night and they cannot seem to know where they are coming in. The person that came in with the window and door company was worthless. Overall I am not sure how I feel about my experience. I hope it improves. Benita has done an exceptional job in helping on the repairs and making the experience better. ... More

When I was told by the head of construction for Palm Beach County and also the GC license holder for Lennar, Scott, as well as the head construction supervisor Mack, countless customer service representatives, sales managers and sales people, the construction supervisor at Arden, Daryl (I may have missed a few but) being told that everything would be taken care of but yet waiting over 120 days for punch list items to be remedied as well as countless warranty items, I would say that this has got to be the worst construction company around. When I hand all these people a list with pictures! of well over 400 items that should of and could have been corrected prior to construction being completed, I was told it would all be taken care of and yet if I didnt close that day (March 28, 2019), I would lose my deposit and they would sell this home to someone elsehere so here I am 4 months later still unable to fully move in to my home in fear of damages to my personal property from the reckless sub contractors that are on site still needing to correct many many many many many things at my home. I would welcome the heads of construction for Florida or maybe even nationally to come look at this gem of a home and tell me they would accept this if that was their family that was mistreated like this. Please understand that I have well over 2000 photos as well as over a 100 videos of all the issues that happened with this home before during and after construction. I do have an initial 558 claim that our attorney drafted for us but for some silly reason, I am giving a little more time to this company to correct all of these errors before I commence with the legal activities. This was by for my worst investment and decision of my life and never would I do this again with Lennar. A new home purchase should be fun and exciting not miserable and devastating. ... More