Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21526 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Forever Home
- Leon J.
- Verified HomeBuyer
- July 24, 2019
- Rosharon, TX
Nice size house and design for the price, but the craftsmanship can be a whole lot better.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Great quality overall but lot of oversights
- Jeffrey G.
- Verified HomeBuyer
- July 24, 2019
- Raleigh, NC
Overall we are happy with our home. We were extremely disappointed that the HVAC unit is right outside our master bedroom window, it constantly wakes us up every single night and I am not pleased at all with that. We were never told it would be there, on the model it was on the side of the house by the garage and we assumed it would be there on this house. We've had numerous issues with the carpet, and an independent inspector came out recently and said the company failed to properly seal the seams at the transition, causing constant fraying. Kevin Boardman has been great in responding to our ...
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
All taking care well.
- Roy P.
- Verified HomeBuyer
- July 24, 2019
- Prosper, TX
I hope they will sell to good investors and good real estate companies who have a great track record.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Hot water problems
- Virgil H.
- Verified HomeBuyer
- July 24, 2019
- Roseville, CA
We run out of hot water every time we shower.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar - Lots of issues in the fine details.
- Brad I.
- Verified HomeBuyer
- July 24, 2019
- Eagle Mountain, UT
Lots of issues in the fine details. We were missing a breaker for our air conditioner, several issues with doors in our home and slow when getting things addressed.
Lennar responded:
Hi Brad, thank you for your feedback. We are sorry to hear about the issues you've had. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Love our new home
- Shawn S.
- Verified HomeBuyer
- July 24, 2019
- Black Diamond, WA
We love everything about our new home and couldn't be happier with the experience we've had with Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Would be very thorough with walk through.
- Katie B.
- Verified HomeBuyer
- July 24, 2019
- Charleston, SC
Would be very thorough with walk through.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Excellent
- Maria P.
- Verified HomeBuyer
- July 24, 2019
- Summerville, SC
Beautifully finished! So happy with our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Overall is pretty good.
- Guoli L.
- Verified HomeBuyer
- July 24, 2019
- Orlando, FL
Overall is pretty good. One issue was finally resolved after closing 4.5 months. Thanks.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Cracked windows not fixed
- Timon K.
- Verified HomeBuyer
- July 24, 2019
- Aldie, VA
I advised the builder that a cracked window was found. . And nothing has been done about it
Lennar responded:
Hi Timon, thank you for sharing your feedback. Please send a message to us at corporatecustomercare@lennar.com with details about your concerns, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 3
Responsiveness 1
Very responsive to new home issues but quality of materials and construction could be better
- Anonymous
- Verified HomeBuyer
- July 24, 2019
- Tucson, AZ
The base materials (flooring, interior paint, appliances) are very basic at this price point, possibly with the intent of selling buyers on various upgrades. Certain items (i.e., full gutters, better drainage) should be considered essential in this climate.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Expect Issues
- Justin B.
- Verified HomeBuyer
- July 24, 2019
- Rosemount, MN
We have had to file 7 claims to care in 3 months. Lennar refuses to do anything above the minimum to fix. Not something we ever anticipated with a brand new home. Continue to set high expectations and fail to deliver on them.
Lennar responded:
Hi Justin, thank you for your feedback. We are sorry to hear about the difficulties you have had with your new home. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Amazing Features - Very Easy to Work With
- Joshua F.
- Verified HomeBuyer
- July 24, 2019
- Cypress, TX
Everyone I’ve spoken with has told me Lennar was top of the line and they haven’t let me down yet! I hired my own inspector and he was even telling me the high quality materials and appliances that are used in the home. The technology used in the house is a huge plus! All of the employees were great to work with and very laid back. Definitely recommend!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I was very satisfied with Lennar
- Allyson R.
- Verified HomeBuyer
- July 24, 2019
- Bluffdale, UT
I was very satisfied with Lennar
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Great experience and satisfying results!
- Michelle S.
- Verified HomeBuyer
- July 24, 2019
- Noblesville, IN
Great experience and satisfying results!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mostly Happy
- Mitchell W.
- Verified HomeBuyer
- July 24, 2019
- Wimauma, FL
We love our home but there are some issues with keeping the ponds maintained (grass around edges next to water and no fish for but control) There is also a vacant lot at the end of Passion flower that is overgrown and unsightly. I also don't like the fact that we are having to pay $5.3 million for the pool and clubhouse that was promised as our amenities when we bought our house.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 4
Lennar - Very poor quality of work has been done on house
- Prabhat P.
- Verified HomeBuyer
- July 23, 2019
- Blaine, MN
Very poor quality of work has been done on house
Lennar responded:
Hi Prabhat, thank you for your comments. We are sorry to hear about your experience. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up on them for you. – Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 3
We purchased a brand new house not a fixer?
- Joshua C.
- Verified HomeBuyer
- July 23, 2019
- Fresno, CA
We purchased a brand new house not a fixer Right? We only purchased from Lennar because of the lot. Our house sits on hole 3 at Copper River Golf Course. Before we moved into our home we noticed water coming up the grout of the tile in the living and kitchen. 5 months later the problem is still not fixed and Lennar is totally dragging their feet fixing the issue. We will have to move out until our new home if fixed! Purchasing a new home should have been a great experience....it was just the opposite.
Lennar responded:
Hi Joshua, thank you for sharing your comments about your new home. We are sorry to hear about your experience. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Best home buying experience!
- Anonymous
- Verified HomeBuyer
- July 23, 2019
- North Las Vegas, NV
The materials and workmanship are of good quality. Very trustworthy and responsive to concerns on your new home. The solar is a great savings on electricity. Overall it's the best home buying experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Non responsive to issues
- Donald F.
- Verified HomeBuyer
- July 23, 2019
- Waxhaw, NC
Promises were made to repair the hill behind our house and they have not followed through
Lennar responded:
Hi Donald, thank you for sharing your concerns with us. We are sorry to hear about this matter. Please email us at corporatecustomercare@lennar.com with the details, so we can follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 1
Lennar - All involved were helpful and kind in the purchase of my home.
- Ross F.
- Verified HomeBuyer
- July 23, 2019
- Queen Creek, AZ
All involved were helpful and kind in the purchase of my home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Excellent
- Paul D.
- Verified HomeBuyer
- July 23, 2019
- Ruskin, FL
Great work continue
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
very unresponsive, disorganized and lack of professionalism
- Jessica R.
- Verified HomeBuyer
- July 23, 2019
- Atlanta, GA
had to be on top of 5 different people to understand delays and work to be done. House looks nice, but I see a lot of issues in terms of quality and workmanship
Lennar responded:
Hi Jessica Nicole, thank you for sharing your comments about your experience. We are sorry that you have had difficulties in getting items completed. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can look into them for you. – Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Lennar - I have had some problems inside and outside the home, which have
- Leonardo C.
- Verified HomeBuyer
- July 23, 2019
- Riverview, FL
I have had some problems inside and outside the home, which have not yet been resolved and have been reported at the time
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Dis satisfied
- Sandra L.
- Verified HomeBuyer
- July 23, 2019
- Sparks, NV
The qualification process was completely redundant and stressful. Every step of my experience lacked communication by Lennar employees. I reached out to a district supervisor who did not even acknowledge my email nor concerns. Workmanship was not the quality I expected. I missed 8 days of work due to appointments with Lennar of which 6 were NO Shows. Video doorbell has been replaced twice.
Lennar responded:
Hi Sandra, thank you for sharing your feedback. We are sorry to hear about the difficulties you experienced with your purchase. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
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