Lennar Reviews

Horrible at getting back, I have been waiting for work to be done for months, flooding issues, horrible

I am so happy with my experience with Lennar! Everything was smooth during the entire process and we are so happy with our new home.

Great service and quality

Throughout, the Lennar represnetatives, including the home consultant, construction manager, and mortgage officer, were very professional and personanle, eager to help and respond to my questions and requests.

We bought at Gala in Folsom and love the house and neighborhood. During our preliminary walk through, there were a lot of issues with attention to details. We were very vocal and met with the supervisor and insisted that the finishes needed to be comparable to the model home. That required changing out windows, repainting trim, cleaning up caulking, etc. We are keeping a list of repairs for the 90 day walk through, including another window that is inoperable and a faulty doorbell/security system. All that being said, we love the house plan and the neighborhood.

Excellent work

We were extremely satisfied with our home building experience and everyone whom we worked with in the process

The townhome is not level, the trim work and cabinets are all crooked. There was holes in the subflooring they just put carpet over and never thought we would find. Our backsplash was cracked and they didn’t want to fix. They installed the wrong size island counter top, wrong kitchen sink, wrong facets in every bathroom, wrong shower heads in every shower, and wrong door handles on all the exterior doors. Our builder Mark Prokosch was terrible and completely untrustworthy and never responded to emails. He never seemed to know what was going on and never replaced items that were suppose to be changed out. ... More

My home wasn’t ready prior to close. They had approximately 30 items on the checklist that needed to be addressed and corrected prior to close. I already sold my other home and needed to move. I had movers lined up to do so after I closed on my Lennar home. They asked me to close even know they were not close to complete and asked me for 3 additional days to finish the items we agreed to that were on my list to close. I should of trusted my better judgment & not close until the work had been completed. I closed & ended up moving into an unfinished incomplete home. They changed builders 3 times. It took 5 months to get them to come back out to complete the items. I had blue tape on the inside and outside of my home for those 5 months calling once a week to try to get them out. I had to go through warrantee, which didn’t make sense. Their reason was because I had already closed. They broke their promises & made it really difficult to get them back in. I ended up doing a lot of things myself. The 3rd builder that was supposed to handle the checklist claimed that he knew nothing about my list & was there to build the new homes. My home wasn’t on his list. He told me that I had to take the items of concern up with warrantee. The warrantee guy was not reliable & seemed to jerk me around. Most of the neighbors felt the same way and had very similar experiences. The sales folks & builders seemed to be on a revolving door. Continuous shell game. Love my location & home since I have gotten things fixed & adressed mainly from outside contractors & work myself. Very disappointed with Lennar and them allowing their employees to represent them in this manner. Most of the items would have been common sense solutions. They just had to touch things 3 & 4 times instead of taking pride in their work to do it right the 1st time. The painters & Sheetrock guys were approximately 90% of the problem. They seemed to be Day labors. Gary K ... More

I am the first buyer of this house, it's nice quality with good customer service.

VERY POOR :

Like the floor plan (though "open floor plan" not for everyone). Lots of receptacles in kitchen area. Very large master bedroom.

Smart Home is good buy

Robert has always found time to respond to my requests and has responded ASAP

Terrible quality and refusal to address issues. Construction manager is unorganized and dishonest. Closing never takes place on time; unnecessary delays due to poor management. Builder cuts corners and tries to force you to accept poor quality work. Would never recommend Lennar. Neighborhood is nice with great people, but the build was not a good experience.

I like the quiet and peaceful neighborhood, the lawn care, the .security guard on duty, and close to shopping.

Wasn’t too happy with the original sales rep Viet. Took a long time to get things back to us which caused delays in our build. This also pushed us back at the design studio which then we couldn’t pick the exterior colors due to other homes next to us getting there before due to the delay. Wasn’t thrilled about spending over over $400,000 on a new home and not being able to get the brick and siding we wanted. Our new salesman Joe helped move things along but the damage was already done by viet. We also had a flood in our basement not more then a few weeks aafter we moved in due to the pit not being cleaned out property ( we did have it cleaned but lost a lot of personal items that were never recovered) ... More

The whole experience was made easy by the Lennar professionals

Lennar builds homes fast. But without quality workmanship. Each home is u set intense pressure to build so fast lots of shortcuts and sloppy workmanship is the norm. Months after closing we are finding things that were covered up so they would close on time especially areas outside the house, like a drainage pipe covered over with sod so we had a flood. or on top of the house where vents were installed without covers and we had a leak. The fact that at closing the take $750 for future improvements does not go into the reserves to fix future hoa issues, it is pocketed by lennar. our reserves only had $2000 for a community of 200 potential homes. They also do not pay hoa fees on spec homes they have for sale again bleeding our reserves for when they leave the project and move on. Not a trustworthy builder at all. Will never buy a lennar home again. ... More

Very satisfy with Lannar’s Service. From build a house with sells person to after moving in. When I have any problems, they always did their best job to make things work!!

Over all I’m satisfied with my new home. I knew going in what to expect. Lower end fixtures and appliances, drywall work definitely not the best but about what I expected from a track home. People at lennar very helpful but slow to respond to minor issues. Never did get my garage keys and bathroom exhaust fan never has worked.

I closed on my $750k home back in February. This experience has been nothing but a nightmare. I have major construction issues...including mold! How do you have mold in a brand new build?! I’m still living out of boxes and can’t even unpack or begin to enjoy my new home. Has been the worst experience ever!

Great experience overall. We love our house and Lennar was great to work with.

Really shocked on the corners you turn to make a sell. Substandard materials and appliances that the new home owner needs to upgrade from the beginning. Concentrators don't finish the job or never come back to complete the job. I constantly have to remind supervisor of work still needing to be completed 5 months after we have taken possession of the property.

great response