Lennar Reviews

Phillip in sales was very knowledgeable and helpful. Manny our repair and inspection guy is outstanding I liked Gene at the mortgage company a lot. He makes sure that we know he is available and we always get good answers from him. One negative point is that the whole "online application process can be pretty intense for people who are not computer experts. Thanks for everything.

I have popping drywall throughout home. Lennar came in to fix 1st room and rate fix 2 out of ten. Did not report for rest of house based on this 1st fix. Granite on island has bad joint that is visible. Another bad fix! This is my 3rd build and absolutely not a good value for the quality.

The landscaping is not great. Our tree fell over twice and had to be replanted. Part of our property line has washed away because they didn’t put erosion barrier up and so a fifteen foot section of our sod has been washed under causing big holes in the back yard. They supposedly fixed it twice but it’s still there.

The entire build process was great. Our sales rep kept us informed and although the lot we chose already had begun construction, Lennar allowed us to make several interior changes (floors, counters, and couple other items :) The one item Lennar MUST work on is their Closing procedure. On the day of close for our final walk thru/inspection, there were still 10 people inside working on the home! It is impossible to conduct a walk thru inspection to view potential deficiencies with construction still going on! Lennar should have pushed the Close by a day or two. Lennar robbed us of the new home experience on the day of close and left us with a bad taste. To their credit however, it did take a couple months, but Lennar did fix all the deficiencies in the home. The site manager unfortunately did not pick up on any of the clues about us being incredibly unhappy. During the final walk thru before Close, He arrived about 15 minutes late, on his phone and went right into his purpose of being there. He did not even introduce himself. I had to stop him, and introduce myself and my wife, and then once he finally made eye contact he realized that he was being unaware of his environment. He didn't do any of the basic fundamentals of an introduction to make us feel comfortable. After living there for a few months there are a couple of weird design flaws. For example, the exterior hose is on the wrong side of the house. It is away from the garage. How can you clean out the garage floor or wash your car? You need a 50/75 foot hose just to reach! With all that said, I do love my home. We have a Norwood Model and it really is awesome! I love coming home everyday, pulling in the driveway and can't help but smile, because this IS my home. ... More

Phil does a amazing job he is always willing to answer my question and fix any problems

Not worth the hassle. To many unresolved issues. No honest answer about anything.

we moved in March 2018, so far we haven't had too many issues and when we do have issues they are looked and possibly resolved within 7 - 10 business days. We live on a Greenbelt and a development vacant lot that is supposed to be cleaned up - well the Greenbelt is a weed infested eye-sore the weeds/misc plants are as tall as the iron fence (5-5.5ft) and the vacant lot that is supposed to be grassed with sprinklers is a catch all for the construction workers for concrete, bricks and extra dirt from other areas - large dump trucks come and dump misc stuff and a small back hoe brings bricks, concrete chunks, etc...we have notified the sales office and the HOA office and still get the same answer "we are working on it" "we will keep you posted" -- so far nothing. ... More

Be more attentive to details when it comes to painting job, or other finishing touches

Very displeased with situations on our home after closing . It was promised that if we had issues after moving in we would not be put aside . We have been . Very Disheartening

great employees

Quality of workmanship & materials - this is just my first year, so place for the first year looks good. But who knows what will happen after few years. Value for the price paid - Little bit more pricey for the same area. They have template homes and they keep the same plan across multiple communities, so if you are looking for one in a kind of home, please stay away. Trustworthiness - Oh man where should I begin, in my home orientation I was told that any issue that you will find will be resolved. We commit to our product and all that blah blah blah. Once we moved in, even for the smallest issue, I have to keep on asking them again and again to fix. Sometimes even after confirming the appointment, they do not show up. They just don't understand that we work as well and we are taking a day off or sometime off so that someone is at the house for the appointment but even after that they don't even show up and no response that why they did not show up or anything. Responsiveness to Issues - Once you move in and find some issues, it will take months to resolve them and you have to keep reminding them again and again. One of my issue took 6 months to resolve. ... More

Mostly a positive experience but disappointed in craftsmanship in some areas.

We have had some gardeners out to re seed the dead areas a few weeks ago, we have watered day and night (which is at our cost) grass is still patchy, we are very disappointed, we would like to see the garden re turfed so we do not have to go through this hassle.

Service has been outstanding in the correction of the little things that accompany a new home. Good job!

I’ve reported issues prior to moving in that still haven’t been fixed! They keep changing workers that don’t know the previous reported issues! They used recycled wood to rebuild the house which ive asked to be replaced now three times. The cement has a huge bulge in the backyard and they spray painted the ground around the whole house and stained the cement! Paint wasn’t done and they say i have to use my one time touch up to fix it even though it was never done in the first place as well as the grout in the master bathroom. Back slider door doesnt close properly, trim around the whole house not flush with the ground, furnace room door slams when it turns on, besroom door all bowed and asked to be replaced.ive reported all these items since day one with Wade. He promised to fix all these items 4 months ago. Im very disappointed with how this company waits months at a time to fix any problems then pretends they were never mentioned since the beginning before the walk thru. Making me feel All stressed and very unhappy with my new purchase. ... More

Working with Tim (sales office) made our experience perfect. We knew exactly what to expect every step of the way. He was extremely thorough, helpful, and patience plus his knowledge on the house, process, and products was amazing. I had complete trust in him. The construction managers were great. Funny guys, great with communicating to us and always always responded quickly and acted quickly. My only complaint was on the workmanship, mainly the painters. There was a lot of touch up work that needed to be addressed and there was/is paint on our hardwoods everywhere you look (now that we've moved in). We had a few issues that required service already but the responsiveness of the warranty process also has made everything better. ... More

This house and neighborhood is great.

Excellent neighborhood with great amenities. Lennar staff is amazingly responsive. Victor and Josh are always a phone call or text away. The home itself has been excellent.

I've had 4 major building issues that needed to be addressed. Furnace pipes installed incorrectly caused motor to burn out, dryer outlet was originally installed as a stove outlet and got that replaced, bur first it caught on fire, dryer vent not brought out correctly from sheetrock so my dryer wasn't able to work properly and my exterior vents were spray painted over causing my basement to overheat and water condensed on my pipes. Still lots of minor finish work that I'm hoping will get taken care of. I feel like once you sign your papers, you get abandoned if you need help afterwards.

While I do love my house, I've had several warranty issues come up that remain unresolved with no action plan. Lennar was great up until I closed on my home. Since then, it's been a struggle to get answers on when and how my issues will be fixed.

workmanship and materials used on construction are very poor, we need to talk with many guys to solve small issues in the house and it´s take a lot of time. at the end we also have problems to install our fence as lennar didn´t let the metal pins installed.

I love my new role in our home! From the extras that are built in such as the blinds and the plumbing for the soft water system to the quality of craftsmanship I am very pleased!

We have been extremely happy with our home. The responsiveness if there has been a problem is quite fast and efficient. The one time we needed to report something, it was taken care of quickly and professionally.

Overall my house is nice. There are things that were shown and discussed that were changed or excluded by Lennar that I was not happy about. But once you are in the process, its hard to walk away.

It’s a track home. For what it is I am happy. I would buy is again.