Lennar Reviews

It was kind of a mixed experience dealing with Lennar. I guess in this day and age, so much is electronic and that could be an issue for older, not so tech savvy folks. That was a struggle, especially since our move was from over 200 miles from the new home. Overall the home itself is great and so far andthe HOA seems to be a decent one... Again, so far. Quality of the build and materials is good. One major issue is the landscape company that put in the sod. Get another source of a landscape company because the job done on the sod for this home(and many others in the neighborhood) was really unacceptable. Preparation of the land was terrible and weeds shot out of it immediately. We were told the landscaping would be levelled, but was done hurriedly and not a good job. Someone may get injured because of the uneven, bad job laying the sod. And only 15 ft. from the back of the home??? The sod company shorted ours by 3 ft. and still refused to go to the fence when I offered to pay the difference. When they laid the missing sod, it was already dead and most has not come back to life after a month. All 4 trees they planted have died. How does Double H landscaping stay in business? And their customer service is so rude and condescending. Response from Lennar on a couple minor warranty issue has been timely so far. It's too bad that Lennar doesn't offer certain items that could be installed, even at a cost: such as blinds, ceiling fans, or a spray faucet for the kitchen sink. ... More

Everyone was very nice and helpful through the buying stage. We had a few punch list items that took a little while to get handled, but they were completed. We are pleased so far, and the community is great!

The product is great and I am happy with it. The customer service from the loan officers was not what I would have expected. Everything was via email. No one ever called to tell you who would be calling you next, or what the next steps were. You would just receive an email from someone new making request. Very impersonal for such an important purchase. The initial agent was missing in action unless they needed something signed on their end. Never reaching out along the process to see if we had questions.

Start to finish it was a great experience.

Lots of confusion on closing day, very difficult to communicate with HOA, still have no idea who we need to contact for trash service.

Closed in August 2025, so far so good. No issues and lovely neighborhood

I'm so grateful to have purchased my house with the help of Lennar. They guided us through the entire buying process, ultimately securing a home that met our needs. My wife and me are happy to have purchased such a beautiful, spacious, and bright home—just what I'd always dreamed of. Thank you so much, Lennar.

Would like a person to call to address an issue we had in walk thru that still has not been fixed

Pleasure experience, clear procedure to purchase home .

The day before closing many items still needed completed from the new home celebration walk through. We were told they’d all be done before closing. They were not. The house was never cleaned from the construction crews inside or out. The gate tears the sod up that they laid, bath room cabinets not finished and flooring already coming up. We were told vents were put on up on the roof, first rain fall in the new home equaled puddles in every bathroom. Seems lazy and sad, I know some issues are expected but we have many and the saddest is it was filthy to move into.

One thing you have to remember is that you're working with the seller's agent might be a good idea to bring someone who represents you. overall wasn't a bad experience but they're making some changes that we were not happy with but they made it work out with us, also read your paperwork carefully few times I've caught mistakes in their favor but again, overall I will still buy from them, their professionalism and detail to their work and customer service is pretty good.

I just can’t get past the small door into the Master bath. They say law only requires one wheelchair accessible restroom door, but so what! Do you know what it costs to change it? Raise the initial price a couple hundred bucks and do it right! That is way, way cheaper than doing it later… Just my input on a weird situation.

Home buying experience was easy to get through. Once we moved in, Rob our Liason, has been very helpful. We have had a few issues with equipment and structural things. He was very responsive and got them resolved in a timely manner

My experiences for the beginning to the end so far with Lennar has been proactive and positive.

As I am writing this review after one month after moving in this is genuine feedback from my experience not some fake, AI generated one… Its very interesting how big home builder like Lennar messes up your plans starting from delays in construction, closing time and at end rushing for everything as if tomorrow is end of world. They are not compensating for the delayed and not even adjusting closing date after all this mess. Their closing coordinator and title company reps just don’t care of what you are saying at all. Again their mortgage company is worst of all, loan officers response to your questions and the way they interact with you is very frustrating but as they see they are not going to get business with then they will rush like anything. After sales services are not a different story. Construction quality is also worst with issues with nail pops everywhere, loose stairs bullnose, uneven flooring, missing or unfinished paint on walls, not a moveable clean home after closing etc… Max was our after sales construction manager to note and get the cosmetic and major construction misses/issues to fix but that guy is at another level of non-responsiveness when we reach out to him. Overall if possible don’t plan to buy home from Lennar. If buying, don’t hope much from them and just close home with other lenders. After you close home and move in chase the folks to get things done faster. ... More

Thank you Lennar for helping us to acquire our family dream home. The process went on as planned in terms of timeline; special thanks to Lisa, Aubrey and others who responded on our inquiries and guided us for our best interest. Sheryll & Ben

David A did an excellent job obtaining a mortgage loan for me at a good rate. Matthew M was very attentive to making sure things were done correctly

My wife and I never expected to purchase a new build but our daughter had such a great experience with their Lennar new build a year ago she encouraged us to visit the Legado community. The rest is history from the moment we met Gail and began the process of home ownership with Lennar. Best experience from May until August we sign escrow. Our new home price and mortgage everything we could have asked. Definitely appreciate every person we met on the Lennar team as each one made our home buying experience a dream come true. Jerry H.

Home Consultant; Construction Manager; Loan Officer (not Underwriting). All of these folks made transitioning into a new home seamless. Quality people with both clients and company at the top of their thoughts.

Very seamless process from beginning till we got the keys

I missed some things on walk thru and I called to get items to be fixed, and now I was told that is a cleaning issue and that is not per design. So be sure to take your time and mark anything you want to be fixed otherwise you will have to fix the items yourself. So I am having to fix items myself that I should have flagged. The red dirt stained several items on front entry now I will have to paint and do lots of scrubbing! The home needed cleaning before I moved in also but was not. Dust on everything including paint spatter on stove. I’ve been here a month and still cleaning and finding other stuff. But when it’s all done the home will be beautiful. I guess this is normal for moving into a new home. And the home I chose and was buying got changed at the last minute to next door. I thought it was ok but no, now I have half the yard I would have had. That’s why I gave a three star on trust. ... More

My first impression/house orientation was very bad, the house was not clean at all. After complaining, didn’t get extra chance before final orientation. The house was 90% satisfied in final orientation, still had issues which was resolved later. Paid home insurance myself, informed while signing the paperwork , get a promise for refund however they deduct $200 giving some excuses as mortgage money is shortened by $200. The address issue is the worst part, wrong address was submitted to USPS which was later on corrected however the correct address is still not updated ( complained multiple times) at many places like Peco and many banks. They are not able to find my correct address and i have to struggle to get the address corrected at each and every such institution. This is so frustrating and time consuming. They have provided a kitchen exhaust which supposed to throw the hot air and kitchen oil outside however that is not working even after complaint and my fire alarm triggered multiple times due to the alarm getting hot air from the kitchen. ... More

At times overwhelming, but only on my end . The Lennar group were great. They guided me through as well as encouraged me the entire time. Thanks

Quality construction but is large company so when you have questions or concerns there is alot of pass onto another person and hard to get answer

The home itself is okay. Clearly the construction crews do not take great pride in their work or craftsmanship, as we had a leak in the roof within 2 weeks of closing. It took almost a month to get that fixed, but alas, it is squared away. Getting responses from folks can be difficult, too. On one occasion after we closed, we had the construction crew for a different property using our external faucet for some reason (have it on our security cameras). Closing itself was a nightmare as they did not get the certificate of occupancy in time. It seems this is probably par for the course in terms of things waiting until the last minute, which is surprising, considering the number of homes they put up. All in all, we like the house; there are some minor attention-to-detail things that aren't the greatest, but the home itself is fine. Working with folks at Lennar can be a large PITA, and it moves very slowly to have things remedied. ... More