Lennar Reviews

The local sales person helped in every way that she could. The middle management of the sales department sold our house out from under us with no warning even though we had sold our house, put $10,000 down and were 6 weeks before their closing date. We had to find housing and spent 4 months waiting for another house to be built.

best post closing service request follow up in the home building industry

Very pleased with our purchase.

The house is nice don’t get me wrong it’s a nice neighbor hood but the house seems to be falling apart in the past couple months i had more then a few things break for example my ceiling fan mounts broke with in the first 5 minutes of operation the biggest thing is my Air condition went out it’s the middle of summer in Florida i have a new born baby little things like that are concerning

Buying from Village Builders/Lennar was painless. Sales rep, construction manager, warranty person have all answered questions and taken care of issues within 24 hours. I have been in my home for almost 2 months, and any small issues with the house were dealt with immediately, usually within a couple of hours. Good job Lennar!

Any upgrades were at top price. And there General house is not worth it so you have to get upgrades.

Stop worrying about mass production and spend some of that time on customer service and craftsmen ship..."QUALITY vs QUANTITY "!!!

Went you recive your new key of your new home make 100 percent that everything are done because If you take the key and house it's not ready you lose. They don't want to do the repairs.

It was a very smooth process all of the way along.

We love our new home, only thing we would probably change is that it didn’t come with light fixtures so we had to go out and by them which didn’t allow us to see the mistakes on the wall with the flat paint. Second the flat paint they should use a semi gloss paint so that we don’t have to make do extra work as home owners when you first get in the house. Other than that Love the house and neighborhood

Horrible experience

Beautiful floor plans

Smooth sales and purchasing experience, the house is great

Punch list not finished before closing, promises made never kept. Appliances were stolen and replaced with stored ones that were dented and not working properly, was told that it was a “Ge” issue. Had to go to BBB to get fridge that was not working replaced less then 90 days from closing. Had to go to headquarters to get any help With having house punch list finished.

My roof is leaking, light switches don't turn on anything, shower glass wall not sealed, air conditioning not cooling upstairs, basement walk out drain not draining well, water coming into basement. New construction needs a quality control staff to test everything in house for working order.

Try to be kept up to date on the progress of the construction and expected closing date.

In our experience with everyone associated with Lennar Homes, we found all persons to be very helpful and professional.

Al has gone above amd beyond after we had a rocky start.

Overall exterior and interior trim work was extremely poor massive amounts of caulk used to close poor craftsmanship / millwork. MI windows are falling a part - they will all need to be replaced within 12/15 years.

After the reviews, service went down the drain.

I opened a case may 2019 for my door frame that is detaching from my front door and water in my basement with no response as of July 2019 and I find out the "case" was closed! My ac unit was not working either, they did come fix that but to spend the money I did on my home I deserve more respect and response. I feel like no matter who I call I am not getting a response.

Warranty repairs can be very slow in responding.

Very pleasant buying experience. There was no pressure to purchase. We spent time walking through all the models. We then looked at different lots and decided we wanted a lot the backed up to the woods. These were not available but our sales representative said he would call us when one was available. He did just that and we are very happy he did. We just love our new home.

Pay close attention to all aspects of construction during the process.

Still waiting on stuff to get fixed