Lennar Reviews

Poor workmanship - the wall is bowed in the bonus suite - was told that “it is what it is”

I really enjoyed my new home up at the amount of repairs needed and the timing is not responding from the associates was unacceptable this is a new subdivision and I have heard several complaints from my neighbors as well

Excellent

Excellent customer service and great support services

We have had the greatest experience buying our home. From the minute we stepped into the community we were greeted by David. David did an amazing job showing us tons of available homes after listening to what we were looking for. On the last home he showed us, he assured us this was going to be the one we fell in love with. He wasn't wrong. Our home is everything we were looking for and are so thankful David went above and beyond to make sure we purchased exactly what we wanted. We strongly suggest looking at the available floor plans and really find what you are looking for. Purchasing a home is a big purchase that you want to love for years to come. After the purchase, we became very close with Rachael. Rachael has helped so much with little things that needed to be done. Everything is handled right away and done right. We highly recommend buying a Lennar home. ... More

I want recognize the professionalism and commitment of the construction manager Mr. Paul, always go above and beyond of any requirements of the new owners.

1. The kitchen and bath cabinets are low grade quality. 2. The kitchen and baths grout was not sealed. "Sealer should be mixed with grout when installed." - This Old House. 3. Exterminator quote: "Sill boards not calked - lets in lots of bugs." "Too many weep holes, not a state or local requirement."

Grant in the sales staff is great, very easy to work with and very communicative. Our move in experience was less than stellar, we had a 3 page list of stuff that needed to be fixed/replaced/addressed before we moved in in one week. 1/3rd of that list wasn’t completed and we were told it wasn’t a big deal. Every time we have had an issue, however, Chad has been immensely helpful and quick to respond and fix the issue. The quality of work leaves a lot to be desired; cuts around the back deck are sloppy, there is cement on the window in the basement, the sliding door in the basement seems to not slide on the track without a large amount of force, we have carpet nails sticking up around the door jambs and on the staircase that I’ve had to find by, you guessed it, stepping on them; just things that generally shouldn’t come up with a brand new house. Our yard has been a challenge as well, we asked for no rock to be laid down so we didn’t have to go through the hassle of removing it but they insisted it was required so now we have 15 ton of rock that we eventually need to move. Overall, we are happy we bought the house but wish the Lennar builders and planners t ... More

Terrible at following up with issues; way too many problems with house due to poor work by contractors and lack of attention to detail. This is the first home I have owned and I did a lot of research before purchasing from Lennar. I am so disappointed. They rushed to have everything done so they could have us in the house by the end of their quarter. I am reminded daily of their sloppy workmanship and how they cut corners to be done on time. Terrible experience and I deeply regret my purchase. Just one example—we have had a roof leak since January and as of today, 6/26/19, the issue has still not been fixed. I feel like since they have our money, they do not care about us any more and will continue to do the bare minimum to address our concerns and complaints until our 1 year home warranty is up and they can officially ignore us! ... More

I absolutely love my home and have enjoyed working with Chad Aycock and John Faircloth. Matt from customer care has been helpful too. My main issue has been with my property. The yard was poorly graded and the yards are not 100% sodded. This is causing erosion on the back part of my property. The poor drainage was causing a lot of standing water on my property and it took a few months for it to be fixed. The issue has been addressed and a French drain was put in. It looked great at first but the dirt is starting to settle and you sink down into the ground where they dug the trench... the ground was not properly packed to avoid holes. It also took the landscapers 3-4 trips to complete the job. They kept coming out because it was not done properly. Overall the house is great. I love the neighborhood. I wish the whole property was sodded because I think moving forward sod is being provided on all of the properties. ... More

The process was terrific and response time on issues excellent.

An element of luck as to the final of the house is involved.

Take the time to check EVERYTHING on your walk-thru.... when an issue is discovered later (which is inevitable) it is difficult to get the problem addressed and fixed

Builders rush instead of ensuring quality products. The level of professionalism is below standard. Communication between all parties in the process is poor. If you have a new build, expect significant delays from the original move in date. I could go on, but basically expect to be disappointed and don’t set your expectations high.

The whole process went so smooth the first time buying a house with no issues

Overall it has not been a bad experience but there have been things that have not been what I expected of buying a new home. For example I don't know how to handle my sprinkler system and I have asked a couple of times and no response to that. A couple of other things and all the responses have been not covered by warranty and that's it. I believe when you buy a brand new home, you should get help and things should be taken care of. My requests have not been big or unreasonable.

Buyers should be involved in the entire building process, making sure what they are getting suits their needs.

Craftmans ship is terrible. Trim used is cheap wood. Paint was terrible and all over our flooring.

Good construction quality and overall value. Issues with getting small items taken care of in time even though they are covered by the warranty.

We purchased our new home in February, and have been very pleased with our purchase. The home as with any construction project like a remodel required a few minor touch ups. The difference is the Lennar group has been very willing and quick to fix any issues. I highly recommend Lennar as a builder.

Just look at the little extra's Lennar does verses the others.

Disappointed. We have had Major issues and construction fixes. And appointments missed

The responsiveness of the Lennar team post closing has been unacceptable. This was compounded by many issues of poor quality materials and poor workmanship.

Too many imperfections caused by fast and sloppy workmanship. The entire process is rushed from start to finish. Everywhere I look I find issues with finishing touches. We just moved in and we're already thinking about selling.

Good overall