Lennar Reviews

Satisfied

Team at Lennar stepped up and took care of what was needed to make sure we were happy.

This was my second Lennar home in five years. However, the quality of materials and workmanship has significantly declined compared to my previous Lennar home. Lennar homes are beautiful and space is planned out well. Buying process was easy and not complicated.

There have been a decent amount of issues that we have had since moving in, especially with appliances. There are things we have noted around the home that are done cheaply for the price and size of the home.

Love the new home but it was delivered incomplete. It has taken almost 4 months and a lot of nagging, requesting, demanding, etc. to get the home actually finished. For example, we had missing paint in places, doors which needed adjustment where you could see light from the outside, missing technology items which would allow the home to actually be "connected", over 40 cracked pavers, a missing backsplash, over-paint on all the metal coping in every bathroom, etc. I could go on. It was really a shame to have the home delivered in such an incomplete state just so corporate could book an accounting entry for the fiscal quarter. Ideally, 2 more weeks, a little TLC, and attention to detail would have made a world of difference in the customer experience and delivery of a finished home. Instead we were shot through a closing cannon and then had to nag for months to get the product completed properly. What good is temporarily increasing shareholder equity for a quarter if it means over the long run your product gets a bad reputation and sales eventually decline as a result? ... More

Location was awesome. It was a lot cheaper than a custom home. It was painful to be ripped off and know only recourse was to walk away from a nice house. Fixtures standard low budget builder grade items. Workmanship adequate to substandard. No choices or deviations from master plan. Understand have bought a “house in a box”, meaning the absentee builder or franchise operator purchased plans and hired local labor to execute. Local labor seemed to be inexperienced subcontractor or day laborers, or sketchy bottom feeder companies. Little attention to detail or focus on quality. So far, most obvious errors have been redone by professionals at warranty company. Buyer beware. ... More

Lennar is dedicated to getting things right for the customer...whatever the issue is; they fix it.

Beth continued to make sure all was well

Its was my first home buy and it was soo easy and they helped with everything through the process.

Thanks for the great house

From sales to contractors, some very experienced and knowledgeable people were involved in buying this home.

best follow up on minor items and questions that I had

Still have dead plants around the house and have not heard from the electrician regarding moving the switches

They have been excellent at working to resolve construction problems.

Look elsewhere.

The buying experience was smooth. I would buy from Lennar again!

Poor Customer Service and some features of the home not well though out

Great house. Great value.

THE PURCHASING EXPERIENCE AND THE PEOPLE PRE-SALE WERE WONDERFUL. EVERYONE WAS VERY ATTENTIVE AND REACTED VERY QUICKLY TO ANY ISSUES. HOWEVER, AFTER THE SALE SUPPORT IN SOME CASES IS LACKING. THEY NEED TO FINISH THE HOMES TO COMPLETION BEFORE MOVING ON TO NEW UN-SOLD HOMES IN THE DEVELOPMENT. MOST OF THE CURRENT HOME OWNERS IN OUR DEVELOPMENT FEEL THE SAME WAY. THERE IS SUCH AN EMPHASIS ON BUILDING NEW SOLD & UNSOLD HOMES THAT FINISHING EXISTING NEW OCCUPIED HOMES IS PUT ON THE BACK BURNER. SUGGESTION......FINISH WHAT YOU STARTED BEFORE MOVING ON TO THE NEW PROJECTS.

The local sales person helped in every way that she could. The middle management of the sales department sold our house out from under us with no warning even though we had sold our house, put $10,000 down and were 6 weeks before their closing date. We had to find housing and spent 4 months waiting for another house to be built.

best post closing service request follow up in the home building industry

Very pleased with our purchase.

The house is nice don’t get me wrong it’s a nice neighbor hood but the house seems to be falling apart in the past couple months i had more then a few things break for example my ceiling fan mounts broke with in the first 5 minutes of operation the biggest thing is my Air condition went out it’s the middle of summer in Florida i have a new born baby little things like that are concerning

Buying from Village Builders/Lennar was painless. Sales rep, construction manager, warranty person have all answered questions and taken care of issues within 24 hours. I have been in my home for almost 2 months, and any small issues with the house were dealt with immediately, usually within a couple of hours. Good job Lennar!

Any upgrades were at top price. And there General house is not worth it so you have to get upgrades.