Lennar Reviews

I had an amazing experience with the salesperson and the Mortgage company when buying my home but the quality and craftsmanship of the home is very poor. I have had nothing but issues since the purchase of the home. the major issues I have is water getting into my homes from the roof and window. this has been an ongoing issue that I thought was fix but as of today with the rain, I found out its not. I am totally frustrated and can't seem to get in contact with anyone high up in the company. I would not recommend the purchase of a lennar home.

The materials appear to be excellent; however, regardless of whether or not it's a new home, get yourself your own inspector--my guy found numerous items that should have been caught during normal QA by the builder. That being said, Lennar has been fairly responsive to my issues--almost all of which have been satisfied, which is greatly appreciated...timing aside. Ensure that you have someone clean-up after closing; Lennar told me this would happen after my closing but, based on my findings, it did not. All in all, I'm happy in my new home and, generally speaking, am pleased (so far) with Lennar. As for the HOA and some ancillary things, you're on your own (based on my experience). ... More

Do NOT close until you have every single detail taken care of. After you close, Lennar will disappear and your issues will go without a response for a very long period. (to be fair with Lennar, I also bought a house from them in North Texas previously, and they were very effective, courteous, and prompt in dealing with any issues. My recent experience in Orlando, FL though it's almost like this is a completely different company. Night and day...

After five work orders and two telephone calls over a months time. i am still unable to use my kitchen sink, garbage disposal, and dishwasher. I had to cancel my house warming due to the lack of response from customer care and not being able to use my kitchen. Each time I submitted a request, I was told someone would contact me within 48 hours. It is now over 30 days, no one has contacted me, and I still can not use my kitchen..

Issues with water bill, from excessive water use from the sprinklers. I was told the day of the original walk-thru orientation that the water will be turned down b4 my move in, it wasn’t. I have spoken to several members of the staff on the property and I can never get a straight answer. It don’t help being a disabled veteran on a set income to get stuck paying an additional $300 water bill.

Wonderful easy experience all around.

1. After our purchase we had a excellant walk thru. The only discrepancies found were by the Lennar employee, and they were superficial. We were trying to move in early but had to wait the one week requirement for the builders to fix the discrepancies found, with out a way to waive them. It seems your requirement to have a pristine built house needs to have some flexabillaty, like a waver signed by us to forego the discrepancies. 2. We purchased a home outside the security gates. So, as compensation Lennar installed our rear landscaping. The landscape included a sidewalk down the side, from the garage door, and along the back to the rear patio. On the back the sidewalk is against the house where the natural gas stub, electrical and water are installed, for out side use. With the sidewalk and gas stub in that position it makes it useless to add on, like an outside kitchen. It seems that the architects from Lennar's home builders and the architect for the landscapers should talk. Thank you, respectfully Larry Papke ... More

For the price of the home it matches the quality.

I should not have to go through my Home Owners assn to get my curb repaired. It is cracking and should last more than a few months. It should be handled by Lennar through the HOA.

Poor service

I bought my Lennar home just a few months ago and I am so far impressed with the quality and the value.It’s not a custom home but you would not know it .The builder did a good job of pointing out or finding cosmetic imperfections that i didn’t even spot and correcting them . The efficiency has been great with power bills for my 2200 sq foot home bring only about $.20.00 more s month than my 800 so foot condo I moved from . Eagle home mortgage ,their lender ,was good and easy to work with compared to lenders I have had in the past . I had an issue with my garage door that was corrected quickly. Other than that I have had no other problems. The home automation features are a great convenience and they sent out a tech to hook all that up and show me how to access all the features. All in all a good experience with Lennar especially for the price paid . ... More

Throughout the construction the quality of the work perform by the different subcontractors and the cheap material selection was obvious. The price paid for the house is not reflected in the quality of the different components of the house (Kitchen, Doors, floors, etc.) Lennar has a very good marketing department and with the story of being an Alexa ready house gives the impression that the quality is top notch then you come to realize that it is not the case. I do not recommend buying a Lennar home, unfortunately it is too late for me.

Everyone is great and takes care of issues for us.

I was in the process of looking into my first house for last 3 years, and finally Lennar had the one that was my first Home.

Disappointed in a few areas that you shouldn’t have to deal with in a new home. Still working to get many things fixed. Overall we love the home just not to thrilled about some of the issues we still have to fix on a brand new home.

Very nice home for the money.

We purchased a new build Lennar home. We loved the layout of the house and the community is just what we were looking for. So, put up with the months of construction delays (not all of Lennar's fault) which forced us to live in a campground for 3 months. We moved into a very dirty house, It was not cleaned well after construction. Dust on all the walls, showers, counters and cabinets. The floor tile was not cleaned either. (paint and left over grout everywhere) So, our first few days in our brand new home was spent cleaning. We then started noticing several poor construction issues. Door frames not installed correctly and the floor tile is a disaster. The hot water to then kitchen sink does not work properly. Base boards defective. Poor job done by painters. Driveway looks terrible. Tons of drywall issues. We have had three different customer care reps already in the past 4 months. They do stay in communication with us and try to have all the issues corrected. I feel they are just as frustrated as we are. Unfortunately. we have had to spend most of our days off at home waiting for repairs to be done. We are still fighting with Lennar and the flooring company on fixing the tile which is painful to walk on. The carpet was laid on top of construction debris, Not going to worry about that since we plan on installing upgraded carpet soon. It is just upsetting that we found a house we really liked after two years of looking and we walk into one problem after another. If I could have a do over, I would look for a different builder. But we don't have that option and will have to live with what we got. ... More

Can't say enough about how great the Lennar process was for me. Everyone was great to work with from start to finish. This was my first home buying experience and I was dreading it to start because I've heard nothing good about it from others. Mine was completely different! No pressure and once I decided to purchase it was smooth sailing with the sales reps, to my mortgage rep (works directly with Lennar builders), to my orientations with the construction management team. A++++++ for service and bang for my $'s!

finishing touches, like trim work, garage, doors very poor.

Within the first week my microwave broke and had to be fixed. The stove drawer is very flimsy and comes off track. Within 4 months 2 door knobs came apart and the screw to hold it together is missing. You can see ripples in the vinyl flooring between the rafters of the flooring. It's like only the bare minimum was done by building code. The cement work outside the patio door is so rough, you need shoes to walk on it. one of my windows has missing film. It was pointed out at the 2 week walk through and I haven't heard anything. I thought we were supposed to get a 2 month walk through, but no one ever contacted us. We've been in the house for over 4 months ... More

Lower prices

make sure you get everything in writing

Very good company

Great location and great people.

We asked for a previously offered counter top, Granite, in our master bath. You would have thought we requested the holy grail. they acted like they "might" be able to do it during the 9 months build time but ultimately didn't get it done. I have expressed my disappointment over this issue multiple times with Lennar.......no response or follow up, they don't care. Love the home, don't like the service.