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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21075 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21075 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Salesperson John was very nice. Title company was good to work with. Paula, the warranty representative is wonderful. Kimberly, the concierge, not so much.

  • Anonymous
  • Verified HomeBuyer
  • October 08, 2025
  • Sequim, WA

You will receive many, many emails. Logging in to the Lennar website requires extra steps. You must receive an email as an extra step to log in.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

It’s easy to own a Lennar home.

  • Gary L.
  • Verified HomeBuyer
  • October 08, 2025
  • Azle, TX

The home buying process was easy and Lennar has been prompt about resolving any of the usual problems that go with buying a new build.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Question regarding paint

  • Donald L.
  • Verified HomeBuyer
  • October 08, 2025
  • Santa Clarita, CA

I wanted to know the interior color of the paint and how to get touch up for nicks and scrapes. The Lennar rep was quick to respond giving me the resolution that I needed.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Home is great, Jackie and Tony a BIG plus

  • Kimberly C.
  • Verified HomeBuyer
  • October 08, 2025
  • Troutman, NC

This is our 4th time buying a home so we're not rookies. Lennar is a top 3 volume homebuilder in US and a publicly traded stock. I knew not to worry buying from them...but they clearly know what they are doing. Any tiny adjustment needed was quickly handled by Jackie and Tony. Great people. Jackie showed us the app and it is GREAT! Thanks Jackie ! Great home and great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • Socorro C.
  • Verified HomeBuyer
  • October 08, 2025
  • Middleburg, FL

This my best decision l made, l feel happy and comfortable.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Not happy

  • Janelle S.
  • Verified HomeBuyer
  • October 08, 2025
  • Johnstown, CO

Build is cheap, not worth what I paid for, ongoing issues since I have moved into the home.

Lennar responded:
Thank you for sharing your feedback. We’re very sorry to hear that your home has not met your expectations and that you’ve experienced ongoing issues since moving in. If any items need our attention, please reach out to your local Customer Care team by submitting a service request through your Lennar Account so we can review, document, and address your concerns promptly.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Grateful

  • Gloria R.
  • Verified HomeBuyer
  • October 08, 2025
  • Lake Elmo, MN

People that we have worked with from beginning to the move in have been most helpful. Denise, Chad, and Sam are personable and responsive to our questions and concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buying process quick!

  • Anonymous
  • Verified HomeBuyer
  • October 08, 2025
  • Hillsboro, OR

You don’t need a realtor! Everything can be done online and with the sales office. My whole process was two weeks and that was my choice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overpriced for what you get

  • Anna G.
  • Verified HomeBuyer
  • October 08, 2025
  • Hendersonville, TN

I purchased a new construction home and unfortunately it was not the greatest...or even a good experience. The new homes sales rep did not seem knowledgeable when asked questions and on at least 3 occasions told me things that were not true about finishes and the lot. The structure of the home seems good. However, the finishes were not done thoughtfully or carefully at all. Sloppy paint (on the flooring, cabinetry and spots on carpet), caulking on doors and cabinetry that is very thick and stands out in spots, low quality appliances and finished products. It really is just the shell of a ...

Lennar responded:
Good morning Anna. Thank you for taking the time to share your detailed feedback. We’re very sorry to hear that your homebuying experience did not meet your expectations and that the quality and finishes fell short of what you anticipated. We do, however, appreciate your recognition of the post-sale team’s support. We hope that, moving forward, you have a more positive Homeowner experience.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 5

Oleksandr

  • Oleksandr G.
  • Verified HomeBuyer
  • October 08, 2025
  • Algonquin, IL

We bought a new house in Lennar and were very satisfied. Everything was done very qualitatively. Beautiful, spacious and new!!! Attractive conditions for purchase. Flexible interest rate. We recommend it to everyone!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Paula B.
  • Verified HomeBuyer
  • October 08, 2025
  • San Tan Valley, AZ

This is the second Lennar home we have bought and the experiences have been very different. The quality of the workmanship on this Wales Ranch home compared to our last one is very disappointing, especially the finishing work. The subs that have come in to fix things have been unreliable, have done either half of a job or a poor job, and it's an ongoing struggle to get things done as they should have been done in the first place. Lennar has also used inferior items in place of higher quality ones this time and yet the price was far higher. They have cut corners, given us lower quality, ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

D.

  • Anonymous
  • Verified HomeBuyer
  • October 08, 2025
  • Stockton, CA

THINGS WENT WELL FROM START TO FINISH.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience. Everyone professional and helpful

  • Gloria D.
  • Verified HomeBuyer
  • October 08, 2025
  • San Antonio, FL

Everyone was helpful and professional

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy and fast

  • David G.
  • Verified HomeBuyer
  • October 08, 2025
  • Alachua, FL

I recently purchased a home from Lennar, and the entire experience has been outstanding. From the first walkthrough to move-in day, the process was smooth, transparent, and professional. The quality of the construction and attention to detail are clear in every room, and I especially appreciate the modern features and smart-home technology that came included. The staff was responsive, knowledgeable, and genuinely cared about ensuring my satisfaction. Lennar truly delivers on its promise of creating beautiful, functional homes designed for comfortable living—I couldn’t be happier with my new ...

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Excellent building manager, hidden HOA issues

  • Anonymous
  • Verified HomeBuyer
  • October 08, 2025
  • Saint Michael, MN

The building manager is excellent to work with, fixes all issues I have reported. No major issues found so far. The only thing that was sour is that the HOA is not in control of the homeowners and they outsourced enforcement to a company that has an F with the better business bureau. Yelp is filled with negative reviews and only dealing with them briefly I fully agree. They do not respond in a timely manner and close out tickets before issues are resolved. It’s ridiculous that I could end up waiting 90 days or more to do a simple landscaping change to my own property.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

Great experience, especially with the sales person helping us

  • Olga M.
  • Verified HomeBuyer
  • October 08, 2025
  • Fort Myers, FL

We had a good experience and we will recommend to our families and friends

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Very Pleasant Overall Experience

  • Anonymous
  • Verified HomeBuyer
  • October 08, 2025
  • Elk River, MN

Lennar helped us with our moving transition greatly, From the house searching, to closing on our dream home, everything was a pleasant experience. There were a couple of small defects that popped up after we moved in (2 faulty breakers and a scratch in one of the window panes) but Lennar was quick to get these issues resolved from what was virtually a flawless moving experience for my wife, 1 year old, and I.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Worst experience ever with home buying, would never recommend

  • Anonymous
  • Verified HomeBuyer
  • October 08, 2025
  • Ontario, CA

Truly the most nightmare experience ever. Just 1.5 months in, I need more fingers just to count the amount of problems I’ve encountered with this house and the whole process. I truthfully regret ever buying this house, and would not recommend Lennar to anyone ever.

Lennar responded:
Thank you for sharing your feedback. We’re very sorry to hear that your experience so far has been so difficult and disappointing. This is not the kind of homeowner experience we strive to provide. If any unresolved items need our attention, please email us at CorporateCustomerCare@Lennar.com so our team can review your concerns and assist further.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Andrew

  • Andrew E.
  • Verified HomeBuyer
  • October 08, 2025
  • Land O' Lakes, FL

Buying experience was wonderful. Austin was my representative sales person. I listened carefully to what we wanted . We drove 4hrs to meet with him . We loved the community they were developing . We gave him certain parameters to work with and come up with a home that meet our criteria. He did just that . He called us to look over selected homes according to our wishes and he was spot on . We love our new home . The neighbors are great . We are very happy with our new home . Thank you Austin. Thank you Lennar .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not a great experience!

  • Anonymous
  • Verified HomeBuyer
  • October 08, 2025
  • Kernersville, NC

We purchased a house from Lennar in Tucson AZ in 2006 which we still own, and the experience was great. When moving to NC there was no question who we were going to buy a house from; Lennar. As good as the experience was in AZ, the experience in NC has been the worst; the sales person was only nice and interested until I was hooked and had provided the deposit; after that she was not responsive, never remembered conversations, would promise one thing one day, deny promising it the next, not show to meetings, and this went on all the way to the closing. The final walk through was ...

Lennar responded:
Thank you for letting us know about your experience. We’re very sorry that your home buying process in North Carolina was frustrating and did not meet the expectations set by your previous experience with us. If any issues are still unresolved, please email CorporateCustomerCare@Lennar.com so we can review and assist. We hope that, moving forward, you have a more positive Homeowner experience.

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 1

Great experience.

  • Jacob S.
  • Verified HomeBuyer
  • October 08, 2025
  • Jeffersonton, VA

Everyone at Lennar that we had dealings with were great. Always pleasant and did their best to resolve any issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

You get what you pay for!

  • Phil M.
  • Verified HomeBuyer
  • October 08, 2025
  • New Braunfels, TX

Very poor workmanship! Still waiting on some problems to be fixed! Took the reps word for final walk through….wish I could have been there personally! Very sloppy clean & patch up job!

Lennar responded:
Good afternoon Phillip. Thank you for sharing your feedback. We’re very sorry to hear about the issues with workmanship and the delays in resolving your concerns. If there are any items that still need attention, please email CorporateCustomerCare@Lennar.com
so we can review and assist. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Not good

  • Isaac A.
  • Verified HomeBuyer
  • October 08, 2025
  • Rosemount, MN

Make sure you do inspections before you close. Understand and agree on floor plan before signing purchase agreements. Pay attention to walk through and take notes, after that you are on your own.

Lennar responded:
Thank you for taking the time to share your experience. We’re very sorry to hear that your experience during the home buying process did not meet your expectations. Moving forward, please do not hesitate to contact us for any questions or warrantable issues. Please submit a service request using your Lennar Account so they can be properly documented and addressed. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Our salesman Calvin is the Best

  • Craig S.
  • Verified HomeBuyer
  • October 08, 2025
  • Land O' Lakes, FL

Calvin is energetic and responsive, always follows through with questions or requests. He brought the overall home buying experience from a one to a 3. Requested new sod to replace the dead grass in front on walk through and it still has not been done. Lennar loan department is a JOKE. Put us through the wringer and made us late on closing. All my neighbors say the same. We have been here 6 weeks and have had 3 windows replaced due to bad stains and now the windows will not lock, Had to call them again this week. Most of the house is of good quality and workmanship.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 3

Low average quality materials

  • James S.
  • Verified HomeBuyer
  • October 08, 2025
  • Andover, MN

Very surprised by the low average quality of some of the materials used in our new home. Relatively cheap carpeting with poor quality padding. No self closing cabinet drawers. Cabinet drawers not dovetailed. Relatively thin countertops.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

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