Lennar Reviews

I put my trust in the lennar builders and got great results

The home buying process was smooth and stress-free. Communication was clear, every question was answered with patience, and I always felt supported. I couldn’t be happier with my new home and highly recommend this team to anyone looking to buy!

The condition of house was bad. Until yesterday I had toilet seat issues. I dont mind them charging me couple thousands more and give better quality. I have had so many issues but they were prompt to resolve. I should not have had the issues in the first place to begin with. You can check my request history. I still have to raise another request as the door does not get latched properly near garage. I felt this house was rushed to close rather than spending time to provide the quality. Highly disappointed. Would not recommend any more purchases with Lennar. I have heard great things about Lennar until I moved and owned one. ... More

Worst experience ever. Completely unresponsive to any question we had. The minute we signed the agreement to purchase and sent over the deposit it was all down hill and a horrible experience. Buying are first home was suppose to be a memorable happy experience and all I have is frustration and buyers remorse because how bad the customer service was. 100% will not recommend buying a new Lennar home to anyone.

do not sign any sale contract until you are sure you get a fear deal, especially when home market is going down, I end out buying my home overprice, if you sign it and give a deposit, they won't give credit even if you see they are selling the same model home for 65k less of what you sign for.

Overall I couldn’t believe that I purchased a new home , great location and neighborhood.

Diana is amazing. She is very professional and always responds very quickly to any questions and requests.

We bought a brand new house from Lennar. This is a great little house. Perfect for our lifestyle. We opted to purchase the washer and dryer with the house. Washer works fine. Dryer came missing a filter, filter frame, and a humidity sensor. If you use the dryer without a filter frame and filter, your clothes get sucked into and behind the drum. Lennar will not fix or replace the dryer. They say, it’s LG’s responsibility. We have lived here without a working dryer for almost 2 months. Lennar will not communicate or support the homeowner. The situation has ruined all trust with Lennar.Lennar should have done a better inspection when they had LG put the dryer in the house. If Lennar is not going to support the homeowner, they should not give customers the option to buy washer and dryers. Where is the integrity? I will never buy anything from Lennar again. ... More

Excellent attention. They made the whole process easier for me and they complied with everything including the planned visits and the closing day.

I got my home at a really great price anything that needs to be repaired they get right on it there's a lot of things that are included in the home that cost extra other home builders everything is great except the small yard lol

Negative experience spacial with Bonita Lerner sale representative.

Well you are in a beautiful new home and your CCR tells you the home is cheaply made with poor products first two weeks lights had to be changed door off hinge hole in door from stopper patched up shelves misaligned stove door ajar

My experience started off very well I met Leandra and I needed plenty of help because Im not computer savvy as most people are. She was very knowledgable answering my questions and showed me alot of respect being 69 yrs old. I never imagined I could qualify for a loan that easy. Having the VA helped me with my loan was very comfortable. I dealt with alot of people from the start to the finish.and I am glad that it is almost all over. I would like to thank all the Lennar people that helped me to get my new home. Living at Sapphire Grove is great very peaceful and quiet.

My whole experience was horrible. From start to end. Even after I closed the house was gross, the construction guy did not fixed the window that I pointed out during my last walk. They took forever to do the final city inspection even after I had already closed on the house. My gas was cut off because no one informed me that the city had done the inspection several weeks after I closed even though I would call weekly and could never get answers. I will never do business with you again and if it wasn’t because my wife wanted the house in that community I would have given y’all the finger. Beyond Horrible experience ... More

After moving in(Rise at Legacy hills,Celina), I quickly noticed several issues caused by poor-quality materials and workmanship. Lennar even planted a dead plant, which they refused to cover under warranty. I reported it within a week, but they still placed the responsibility on me as the homeowner. In the bathroom, the caulking was not done properly, leading to water leakage from the faucet within the first week, yet they insisted this was a homeowner maintenance issue. The blinds that were offered as an incentive turned out to be extremely cheap and do not function properly. The lock has broken multiple times, and although they repaired it, the chrome finish continues to peel off. The landscaping was also poorly done, resulting in water clogging on the right side of the house. Their explanation was that the issue is caused by my neighbor overwatering, which I find unreasonable. It has only been a couple of months since I moved in, and I’ve already encountered these problems. Based on this experience, I can only expect things to get worse over time. ... More

The sales office staff and the concierge staff isn’t very responsive nor do they seem to know a lot about the houses on the spot. I got the feeling that they were always busy and due to the fact that the sales staff was love to a new track each month they didn’t know much about the houses. Lennar having a couple documents of general information that sales staff could give out to buyers would help out. And if possible each office could keep a list of FAQ to give out would be very helpful. Also, no one ever told me that the solar wouldn’t work for the 1st couple months only learned that the day I got the keys. I do like that the condos are built so that very little sound is heard from the next door units. Please note that the 1 car garage can be a tight fit depending on the car. The maintenance group is very responsive and helpful. ... More

The sales team, builders, trades workers all worked diligently to make sure our home was ready for closing and after. Many went above and beyond to please us. The paint job was only satisfactory. The rest of the work was very good. Thank you for making this a smooth transition into our new home.

everything is good besides mailbox and Solar system.

Lennar does not pay attention to details - seems more like mass productionLennar seems to focus less on details, giving the impression that their homes are produced in mass quantities.

Lennar needs to re-evaluate their rules about paying realtor partners when an individual visits a location and their partner can't make it. Honoring paying a partner builds trust. They should be open to a multitude of differentiated financing products and not be status-quo just because they haven't done it before. Quality and craftsmanship of the work during the home-building process should have many quality checks to alleviate any issues during and after the buying process. The Lennar agent should honor the buyers wishes and not their own agenda because they are Corporate.

Great team, great house. I love my new place. The neighborhood is amazing, and the people are nice.

Very positive experience from my sales person Daniel, to my loan officers especially huge shout out to Jennifer and Frank for helped me with being approved! Lennar truly is a wholesome, trustworthy, customer caring home builder company! Also huge shout out to Michael for helping me after I moved in with my request; took time out of his day to help me reset my sprinkler system! Maria as well for handling the process from start to finish. Thank you Lennar Team Sunset oaks Ridgepoint Maxwell TX

I’m a first time buyer and this experience was a little overwhelming for me the list of my daughter the first of the year and Lennar help me with questions and the whole team was wonderful Thanks Everyone

Overall, our experience with the home has been okay, though there are several areas where we feel improvements could have been made. We were disappointed to learn that we were unable to select upgrades or customize the home, as we had hoped to personalize certain aspects during the build process. Our primary concern has been the condition of the yard. The excavation work appeared to be substandard, resulting in a backyard elevation that was noticeably steeper than what was initially communicated. Additionally, the turf installation was problematic. Upon taking ownership, we observed numerous dead patches, including a trench running through the center of the yard that was completely dead. During our pre-closing walkthrough, a significant portion of the yard was inaccessible due to a silt fence installation. This area required entirely new turf to be laid, which added to our concerns about the overall quality of the landscaping. We are also experiencing ongoing issues with the HVAC and air filtration systems. The fresh air system filters still need replacement, but both McCrae Heating and Air and the builder have declined to address this. Given the amount of dust and debris generated during construction, it seems likely that the filters were compromised early on, and we believe this should be remedied. The air conditioning system does not adequately cool the upstairs area. Despite adjusting the dampers, the temperature remains noticeably warmer than desired. For a home of this size, a dual-system setup might have been more appropriate. Lastly, we are encountering issues with hot water availability upstairs. A work order has been submitted, and we are currently awaiting a response to have this resolved. ... More

The initial experience with the sales associate was pleasant and he was extremely generous with his time in showing us what we wanted to see. The homes are impressive at first, but lack everyday storage space where needed. After we started the paperwork portion it became somewhat of a nightmare. Everything was done on the computer and it seemed like we had to continually redo everything we signed online. I did receive extensive help from the administrator and he was patient and understanding. I also appreciated the extensive promotions we received and hand holding through the grueling computer process we were put through. If I had go do it over, I would have taken more time in choosing the house we picked and where it is in the community. I am disappointed in the overall layout of the home and the noise factor that comes from having a major highway in my backyard. I hope they will build a wall soon. ... More