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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21076 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21076 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Good buying experience

  • Richard B.
  • Verified HomeBuyer
  • September 24, 2025
  • Delray Beach, FL

It was very Thank You easy purchasing our new property. A few items would make the improve Lennar for buyers. Paint is relatively inexpensive but labor is expensive. Use a really good quality paint. The laundry room is a good size but my wife is 5’2 and she can’t reach the only shelve. If you had provided stackable full size set, we would have built a lot more cabinets. What is up with the baby size garage? You can’t open a door to get out of your car. Plumbers cheaped it on the connections. Why? Positives good quality appliances make me not want to replace. Great full real tile ...

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

dunia

  • Dunia K.
  • Verified HomeBuyer
  • September 24, 2025
  • Taylors, SC

quality , good communication , excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Move Adventure

  • Kathleen B.
  • Verified HomeBuyer
  • September 24, 2025
  • Heber City, UT

I moved from California to Utah after living my entire life in sunny California. The busing process has been unexpectedly easy. I loved the models and the rest is history and it was fast and painless. I’m still getting settled in and I’ve notice a few small things here and there that need to be taken care of but if repairs and replacements are as easy as buying my new home, it will be easy, quick and stress free.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bridgewater

  • Muhammad F.
  • Verified HomeBuyer
  • September 24, 2025
  • Princeton, TX

Have everything ready- the approval process was not easy. I had to submit the same document multiple times for no appear reason.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was great very happy

  • Larry L.
  • Verified HomeBuyer
  • September 24, 2025
  • Winter Haven, FL

It was a great experience and I love the home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

So Happy

  • Zaxier R.
  • Verified HomeBuyer
  • September 24, 2025
  • Daytona Beach, FL

Excellent services with all the process we are so happy with them

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Move-in from beginning to end

  • Flora A.
  • Verified HomeBuyer
  • September 24, 2025
  • Lake Wales, FL

Overall, the move-in process was definitely a bit challenging, but worth it in the end. We are happy with our beautiful home and feel tremendously blessed. The entire teams from : loan officer (Mike), underwriting (Amanda), Closing (Alma) and then final walk through (Brittany) was an amazing experience. Thank you from my family!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

My first house in Texas

  • Alessandra D.
  • Verified HomeBuyer
  • September 24, 2025
  • Houston, TX

Buying a house here is a very important and big step, and I only achieved this with the Lennar team. From the first visit to the last step, they helped me with everything. My realtor also said their work is very good. And I can only thank God for allowing me to have this house.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent.

  • Arie K.
  • Verified HomeBuyer
  • September 24, 2025
  • Cambridge, MD

Overall, while there are a few items that require correction, I am pleased with my experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Sweetgrass at Summers Corner July 2025 home purchase

  • Christopher B.
  • Verified HomeBuyer
  • September 24, 2025
  • Summerville, SC

All-in all i think I got good value.. the quality seems decent for the price though its only been a few months I have had no issues. The only upsetting part of the transaction was that it was made clear my closing date was set in stone and could not be changed (i asked to move it up even 3 days and was ignored). On the day of closing it seemed nobody knew i was closing. I reached out to my realtor a few days prior as i'd heard nothing and she didnt respond. I sent a frustrated email the day before closing because I hadn't heard a thing and finally got a response that was quick and ...

Lennar responded:
Thank you Christopher for sharing your detailed feedback. We’re very sorry to hear that aspects of your closing and move-in experience did not meet your expectations. We understand how frustrating it must have been to feel overlooked during the walkthrough and to experience delays with internet service. We hope to have the opportunity to earn back your trust as a Homeowner. For any warranty-related or follow-up issues, please contact your local Customer Care team by submitting a service request through your Lennar Account. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 2

Cottonbrook team is the best!

  • Cherita R.
  • Verified HomeBuyer
  • September 24, 2025
  • Hutto, TX

Stan and NaShae were wonderful and extremely helpful, knowledgeable and responsive. This is my first home purchase, they led the way. After move in, Sean and the construction team are kind and just as responsive. They are helpful with any warranty requests and even general questions. The team at Cottonbrook has made this process far less stressful and very pleasant.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bee nest never painted over

  • Patricia M.
  • Verified HomeBuyer
  • September 24, 2025
  • Fort Pierce, FL

There was a bees nest which was removed and the missing paint in the corner was supposed to be painted over. Job never done.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 2

Sales team

  • Kelly S.
  • Verified HomeBuyer
  • September 24, 2025
  • Phoenixville, PA

Chris was the first impression and so sold the development and townhome Z. Awesome job

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Not bad.

  • Luis M.
  • Verified HomeBuyer
  • September 24, 2025
  • Groveland, FL

Irina, Lennar sales person was amazing, and the whole process was pretty good.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

SOD installed too soon

  • John A.
  • Verified HomeBuyer
  • September 24, 2025
  • San Antonio, TX

The only thing that comes to mind is the sod was supposed to be installed right after closing and was installed during the time we were supposed to close and we did not end up closing till three weeks later so our sod is dead.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Smooth, Professional, and Efficient- A Great Experience with Lennar

  • Ray D.
  • Verified HomeBuyer
  • September 24, 2025
  • Greenville, TX

Buying a home can be stressful, but Lennar made the entire process feel seamless. From start to finish, their team was incredibly professional and responsive. What impressed me most was how quickly they handled the closing—everything moved at lightning speed without sacrificing attention to detail. The virtual closing option was a game-changer. It saved time, reduced hassle, and showed how efficient and forward-thinking Lennar is. I appreciated how organized and clear the process was, even from a distance. If you’re looking for a builder who values your time and delivers with ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Poor Customer Service

  • Jesus S.
  • Verified HomeBuyer
  • September 23, 2025
  • Florida City, FL

Several pending issue dragged on to fix. A few of the issues were made seem like it was supposed to be like that. Example carpet loose next to point where carpet ends and tiles lead to bathroom. Potential issue for someone falling by tripping on loose carpet. Laundry room doors made too small for standard appliances can’t close door

Lennar responded:
Thank you Jesus, for sharing your feedback. We’re very sorry to hear that some issues with your home were delayed and that certain concerns, such as the carpet and laundry room doors, caused frustration. For any warranty-related issues, please contact your local Customer Care team by submitting a service request through your Lennar account. We hope to have the opportunity to provide you with a positive homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Terrible

  • Dayton M.
  • Verified HomeBuyer
  • September 23, 2025
  • Corpus Christi, TX

This was a terrible experience and I will never recommend someone buying from Lennar. The houses will sell due to the location but overall. Worse experience with Lennar and communication and lying.

Lennar responded:
Thank you Dayton, for sharing your feedback, Dayton. We’re very sorry to hear that your experience did not meet your expectations and that you were dissatisfied with the communication during the process. We take concerns like yours seriously and hope to have the opportunity to earn back your trust and provide you with a positive homeowner experience moving forward. For any warranty-related issues, please contact your local Customer Care team by submitting a service request through your Lennar Account. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

T

  • Bertha Z.
  • Verified HomeBuyer
  • September 23, 2025
  • Jarrell, TX

My realtor was amazing and caught quite a few financial mistakes.

Lennar responded:
Thank you Bertha for sharing your experience with us. We are glad to know you had a great experience with your realtor. For any warranty issues, please reach out to your local customer care team by submitting a service request using your Lennar Account. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 5

Trustworthiness 2

Responsiveness 2

Poor quality and rushed to close with many unfinished items

  • Joseph L.
  • Verified HomeBuyer
  • September 23, 2025
  • Pensacola, FL

Poor quality and rushed to close with many unfinished items

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Happy with me home but concerned about operation of HOA

  • Anonymous
  • Verified HomeBuyer
  • September 23, 2025
  • Irvine, CA

We are excited to find a design and location that fulfilled what we set out to find. Every one in Lennar our third party organized by Lennar we're very knowledgeable and responsive. We have only one serious concern, and that is the organization charged with running the HOA. We have found that the lack of any written landscape guidelines exceedingly annoying. We sent to the HOA office and we have written to the HOA contract email asking for help. Our concern has been compounded with the utter nonsense of charging for doing the review of any landscaping design within our owned walls, ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Good product

  • Stephen H.
  • Verified HomeBuyer
  • September 23, 2025
  • San Antonio, TX

My expectations were met and Lennar workers were helpful in guiding me on this process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

NEVER BUY FROM LENNAR

  • Lisa K.
  • Verified HomeBuyer
  • September 23, 2025
  • Converse, TX

Lennar is the only affordable builder in San Antonio and they take advantage of that distinction. Lowest quality builder grade materials are used. Construction manager lied three different times that issues identified by third-party inspector were resolved. Later, he couldn't distinguish between main water line or hot/cold water lines. Internet service is mandatory so that builder receives a kickback for every new buyer and it is NOT included in your HOA fees. There is an additional monthly charge. HOA received over $1,000 in closing documents even though no one could explain the ...

Lennar responded:
Thank you for sharing your feedback. We’re very sorry to hear that your experience with your home and the construction process did not meet your expectations. We understand how frustrating these issues must have been and take concerns like yours seriously. If you would like to escalate your concern, please send an email referencing this review, along with details of your concern, to CorporateCustomerCare@Lennar.com so we can review and address it. We hope to have the opportunity to earn back your trust and provide you with a positive homeowner experience moving forward. For any warranty issues, please reach out to your local customer care team by submitting a service request using your Lennar Account. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Is bad experience overall!

  • Angel M.
  • Verified HomeBuyer
  • September 23, 2025
  • Haines City, FL

Is bad experience overall! Im still waiting for repair around the house, they loan officer they haved are garbage. They don’t know what they did with documents! A big company, the employees doesn’t have communication between them, the construction manager in crosswind in haines city doesn’t answer! Thanks!

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Janet

  • Janet W.
  • Verified HomeBuyer
  • September 23, 2025
  • Lancaster, SC

I love my house and neighbors are great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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