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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21076 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21076 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Your attention to responses has been very impressive. Ava was really good at what she did.,

  • Richard K.
  • Verified HomeBuyer
  • September 17, 2025
  • Crandall, TX

Great job start to finish!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Purchase of duplex in Cadence area

  • Anthony D.
  • Verified HomeBuyer
  • September 17, 2025
  • Henderson, NV

Well organized purchasing process from beginning to end.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Problems problems problems with loan process, getting into my house, unhappy with quality and honesty

  • Adele F.
  • Verified HomeBuyer
  • September 17, 2025
  • Hutto, TX

This is my seventh house I bought and it was the worst experience in everything from home selection, loan process, delays in moving into the home, discovering poor workmanship and a losing battle with fire ants.

Lennar responded:
Good afternoon Adele,

Thank you for taking the time to share your experience. We’re truly sorry to hear that your homebuying process and overall experience did not meet your expectations. We understand how disappointing this must be, especially after purchasing multiple homes. If there are any warrantable items or ongoing concerns, please don’t hesitate to contact your local Customer Care team by submitting a service request through your Lennar Account.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Well Done Lennar

  • Albert O.
  • Verified HomeBuyer
  • September 17, 2025
  • San Diego, CA

Overall great experience. Townhome was constructed better than expected, with no major issues.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Some issues

  • Clarinda S.
  • Verified HomeBuyer
  • September 17, 2025
  • Westfield, IN

Found missing paint places and quality of workmanship not the best.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Pretty much what we expected. Happy over all.

  • Ernest F.
  • Verified HomeBuyer
  • September 17, 2025
  • Elgin, SC

Emily was beyond excellent. VERY attentive. Couple of small build issues. But we're working through them.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

My Lennar Experience

  • Jacqueline L.
  • Verified HomeBuyer
  • September 17, 2025
  • Hockley, TX

Great Sales Consultant Brian, answered questions by email, text, or phone. Ryan, mortgage officer and loan processor gave satisfactory service, the loan process was overwhelming with documents, turnaround time, and zoom loan closing,website had hiccups, the quality assurance person for walkthrough was awesome! The warranty specialist Miema has also been great, addressing needs w electrical system and paint repairs.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

we had a good experience with Lennar

  • Renu G.
  • Verified HomeBuyer
  • September 17, 2025
  • Crandall, TX

Loan application and processing was very smooth and easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Average Cookie Cutter Home

  • Anonymous
  • Verified HomeBuyer
  • September 17, 2025
  • Huntley, IL

Thought was not put into the design of this home. Why in the world would anyone put a window in a walk in closet and a door on the opposite wall. Where do they expect you to hang your clothes? If they had put in a normal closet with sliding doors, there would have been more room to hang things in the closet, the room would have been bigger and had a second window.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Mi whole experience

  • Cristhian G.
  • Verified HomeBuyer
  • September 17, 2025
  • Princeton, TX

We loved the home and we consider ourselves pretty easy customers but working with Bryan the sales consultant was terrible, we were never able to get a hold of him after he got out earnest money. We liked the construction process not the people running it that is just trying to build homes and don’t care about the details

Total Score 3


Quality 5

Trustworthiness 3

Responsiveness 2

Paul

  • Paul L.
  • Verified HomeBuyer
  • September 17, 2025
  • Columbia, TN

Purchase could not have been easier. Selection good. Super location.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

• The painting work is really poor.

  • Yang X.
  • Verified HomeBuyer
  • September 17, 2025
  • Westfield, IN

The quality of the house is very poor, especially the painting work. Although I had many things corrected later, after moving in I still found many quality issues. My friend also bought a Lennar home, but their construction team did a great job, while the team that worked on my house was terrible. In addition, the paint quality is very bad. If I had been told at the time that I could choose better paint, I definitely would have paid extra for it.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Still on the fence

  • Dorothy W.
  • Verified HomeBuyer
  • September 17, 2025
  • Lake Alfred, FL

The Rep is wonderful. We are still north and have yet to move in. Unfortunately, the home watch service keeps finding issues that need to be resolved. I am concerned.

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 4

Kathleen

  • Kathleen J.
  • Verified HomeBuyer
  • September 17, 2025
  • Sparks, NV

Our experience with Lennar was a great one! The people involved were professional and very encouraging! I’d refer friends and family to Lennar.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Wonderful

  • Anne C.
  • Verified HomeBuyer
  • September 17, 2025
  • Summerville, SC

We were very happy from our sales man to our project manager. Everything went smoothly. We loved our lender who was a blessing to us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Decent experience buying this home.

  • Eugene R.
  • Verified HomeBuyer
  • September 17, 2025
  • Fort Worth, TX

I was disappointed in the amount of time it took to close on closing day, which resulted in our getting the keys too late to move in. Overall, the home is, so far, better than expected. Service calls are answered in an average amount of time, with the exception of an EXCEPTIONAL member of the Customer Service team named Sonia.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Professionalism and personal care

  • Anonymous
  • Verified HomeBuyer
  • September 17, 2025
  • Sherman, TX

Great service and very responsive people. Many people involve to help you with your home buying experience. They make sure you understand the home warranty and have a dedicated person. They have a walk thru to make sure you are satisfied with their product.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Bad closing and walkthrough experience

  • Sheri M.
  • Verified HomeBuyer
  • September 17, 2025
  • Punta Gorda, FL

All was very good except : The closing process was very disorganized they didn’t show up and many items were not completed. However after finally closing everything was rectified in a timely manner!!!

Total Score 3


Quality 5

Trustworthiness 4

Responsiveness 5

The best experience ever

  • Lerone L.
  • Verified HomeBuyer
  • September 17, 2025
  • Fort Worth, TX

I like everything about it nice back yard and a nice big living room

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lee Customer Care

  • Deanne K.
  • Verified HomeBuyer
  • September 17, 2025
  • Zephyrhills, FL

Lee has been outstanding. I noticed a small window leak and related drywall damage soon after moving in. After submitting a warranty ticket, I got a call within 24 hrs, and repair scheduled within a few days. He was also quick to check in and follow up after the repair to ensure everything was done. I’m grateful for the Lennar Customer Care team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My first house

  • Lou A.
  • Verified HomeBuyer
  • September 17, 2025
  • Childersburg, AL

The buying experience was easy enough but not very personable I was handed a folder with the Deed and keys and that was it. Gavin has been very helpful in getting the minor problems fixed. The only problem that has not been fixed is the address problem which I hope will be fixed soon.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

My home is exactly what we wanted.

  • Diane B.
  • Verified HomeBuyer
  • September 17, 2025
  • Laurel Hill, FL

We love our home. Lennar has been great. The office has been very responsive to our needs and wishes. We have a one issue to a fix, Rob did not show up but we told he will be here today. The office has been great with everything when we have contacted them. So far Great Company.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Owner

  • James M.
  • Verified HomeBuyer
  • September 17, 2025
  • Port Charlotte, FL

Title lisa excellent address every concern real estate agent lennar lisa excellent buiding mgr did not complete checklist sod replacement still not donesee checklist for some other minor issues

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

No pride in their work

  • Michael M.
  • Verified HomeBuyer
  • September 17, 2025
  • Kyle, TX

The builder rushed everything and uses trades that have no honor or pride in their work. The laziest finishes I’ve ever seen. We had them re caulk three times and are still finding areas where they would only caulk trim on one side of the door.

Lennar responded:
Good afternoon Michael, Thank you for taking the time to share your experience. We’re sorry to hear that your home’s workmanship has not met your expectations. If you have any warrantable concerns pending, please don’t hesitate to contact your local Customer Care team by submitting a service request through your Lennar account.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Ted was great very responsive

  • Robert N.
  • Verified HomeBuyer
  • September 17, 2025
  • Venice, FL

Ted was great very responsive. Noah was also great and so helpful. JJ chef at tiki bar is a gem.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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