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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21076 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21076 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Cheap and disappointing

  • Diana H.
  • Verified HomeBuyer
  • September 17, 2025
  • Converse, TX

You definitely get what you pay for. After having several professionals come out to look at certain things, I get the same outcome. Lennar uses the cheapest materials and will do whatever to save money on their end. A bit disappointed after only living here for less than three months. There’s paint on the floors throughout the house and even on the carpet in the bedrooms. The glue that was used for the flooring is smeared throughout the hallways and it looks terrible. Still trying to find something to remove that without ruining the floors. I have found a couple of blue tape spots that were ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Not what I had dreamed about

  • Christine W.
  • Verified HomeBuyer
  • September 17, 2025
  • Groveland, FL

The process of selling me the house was ok could have been better the loan officer was efficient enough but indecently rude and abrasive at times. The home itself has multiple issues with workmanship quality both structural and cosmetic. Very poor quality and we find for what we paid Lennar is very cheap and making an exuberant profit while overcharging for bare basic minimum and cheap product in the home. I would not recommend

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

I’m surprised it was such a mess

  • Anonymous
  • Verified HomeBuyer
  • September 16, 2025
  • San Antonio, TX

I’ve been watching the market for years. My family left me with pets, so I couldn’t choose an apartment. I had to move in the next two months. I looked at preowned homes, but didn’t find anything that didn’t need a tremendous amount of fixing. So buying a new house seemed like a great idea. The rep at the Neighborhood was great. He listened to what I liked and he knew the products very well. He was patient and even allowed me to visit a second time. he chose the right house for me. Going through the loan process was a mess. I was told only to speak to two people. End up getting contacted by ...

Lennar responded:
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. If you’d like to share your homesite details with us, please send an email to CorporateCustomerCare@Lennar.com referencing this review so we can review and address the mentioned issues. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Bad foundation, lies, won’t repair anything, more lies

  • Brandon N.
  • Verified HomeBuyer
  • September 16, 2025
  • San Tan Valley, AZ

Please don’t give them your hard earned money. I closed 2 months ago, and my home is still unsafe to live in. I cry all time because of what they have done and continue to inflict upon me.

Lennar responded:
Good afternoon Brandon, We’re very sorry to hear about your experience and the challenges you’re facing. Your safety and satisfaction are important to us, and we take your concerns seriously.

If you’d like to share more details with us, please send an email to CorporateCustomerCare@Lennar.com referencing this review so we can better understand and address your concerns.

Thank you for taking the time to provide your feedback. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Horrible, no communication, just want sale

  • Anonymous
  • Verified HomeBuyer
  • September 16, 2025
  • San Antonio, TX

Lennar has been my worst experience ever! False info on home loan, worst communication. No one was here to congratulate me when I received my keys! Loan officer lied to me about numbers! I had to wire money twice

Lennar responded:
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We strive to provide clear communication and accurate information throughout the homebuying process, and we take your concerns seriously.

If you’d like to share more details with us, please send an email to CorporateCustomerCare@Lennar.com referencing this review.

Thank you again for sharing your thoughts. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Holes in my backyard

  • Ronald P.
  • Verified HomeBuyer
  • September 16, 2025
  • White Plains, MD

I contacted a Lennar representative about the holes in my backyard caused by the landscaping company. Customer care stated that someone would be out to correct the problem three weeks ago as of today 9-16-25 nothing has been done.

Lennar responded:
Good morning, Ronald,

We're sorry to hear that we did not meet your expectations. If your concerns have not yet been resolved and you'd like to share more details with us, please email us at CorporateCustomerCare@Lennar.com
. We're here to help. Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Too many gimmicks - not enough function

  • Anonymous
  • Verified HomeBuyer
  • September 16, 2025
  • El Dorado Hills, CA

In short, the home buying experience was not pleasant, and in many ways, did not satisfy our needs. The process was made even more frustrating by the continued demonstration that Lennar and its process were more important than any of the customer’s interests or needs. Here is a direct quote from the “Delivery Process” letter sent to us – “Appointments are critical, and timing is of the essence. Walk-through appointments cannot be changed; however, we do offer a choice of virtual or in person appointments based on your availability” I can understand the need to maintain scheduled ...

Lennar responded:
We are sorry to hear that we did not meet your expectations. If you want to share these details directly with us, please send an email to CorporateCustomerCare@Lennar.com mentioning this review.

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

One of our best Home buying experiences

  • Michael R.
  • Verified HomeBuyer
  • September 16, 2025
  • Summerville, SC

After 25 homes, we settled into what may be our last retirement home. We have been pleasantly surprised at how responsive our construction manager, Bill was. We are pleased with the quality of the home and the value was tops compared to the 6 other 55+ communities in the Summerville, SC area we considered.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Lennar: Where 'Dream Home' Meets 'Fever Dream' - A Masterclass in How Not to Sell Homes

  • Anonymous
  • Verified HomeBuyer
  • September 16, 2025
  • Apex, NC

If you've ever wondered what it would be like to pay premium prices for the thrilling experience of being treated like an inconvenience, look no further than Lennar Homes! Lennar Mortgage: Apparently "transparent pricing" is code for "surprise rate changes at the 11th hour." Nothing says "trusted partnership" quite like last-minute rate hikes when they assume you're too invested to walk away. Spoiler alert: we did walk away and found a lender who apparently attended the radical school of "honoring their word." Construction Management: Customer service training must have been replaced with a ...

Lennar responded:
We are sorry to hear that we did not meet your expectations. If you want to share these details with us, please send an email to CorporateCustomerCare@Lennar.com

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Mt. Solo

  • Anonymous
  • Verified HomeBuyer
  • September 16, 2025
  • Longview, WA

The second realtor for Lennar homes was amazing. My score would be higher if I had started with her. First impressions are everything. The first Lennar Realtor kept playing games with us and not being honest. I finally went to the head person over this area and was assigned to a realtor who would answer my questions. We love our home and very happy with it.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Jenna, Cyrus, Matt

  • THE R.
  • Verified HomeBuyer
  • September 16, 2025
  • Conroe, TX

Jenna has been very helpful and responsive. Cyrus and Matt were also very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Edwin

  • Edwin S.
  • Verified HomeBuyer
  • September 16, 2025
  • Eustis, FL

They lied about HOA price. When I try to get answers they all hide like cockroaches. Try to play the dumbest game with me. I still waiting for an answer.

Lennar responded:
Good afternoon, Edwin. We’re sorry to hear you haven’t received a response to your inquiry. Please reach out to us at CorporateCustomerCare@Lennar.com and reference this review so we can follow up with you. Sincerely,Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 3

From sales to closing, five star service.

  • Deepak K.
  • Verified HomeBuyer
  • September 16, 2025
  • Sicklerville, NJ

I recently closed a townhome at sicklerville, NJ and I couldn't be happier! The location is fantastic, with easy access to parks, shopping, Atlantic city, Philly Downtown. The open layout is perfect for entertaining, featuring a modern kitchen and spacious bedrooms. The quality of construction is top-notch, and the community is well-maintained. Special thanks to sales persons at Pennington, NJ and sicklerville, NJ for their outstanding support throughout the buying process. This is my 2nd town home in Lennar. Overall, this has been an amazing experience, and I highly recommend it to anyone ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was fine

  • Maria S.
  • Verified HomeBuyer
  • September 16, 2025
  • Port Saint Lucie, FL

Lauren & Gina were the best people throughout the purchase. Still waiting on things they were going to complete that were pending from the second walkthrough tape was never removed. Waited 4 days for the money back after I was told that in 24 hours I was going to receive it. I purchased 2 houses in less than 2 years . Any way after all that…I love my house.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Great experience.

  • Manoj G.
  • Verified HomeBuyer
  • September 16, 2025
  • Corcoran, MN

Excellent experience with Annika and her team. Seamless integration from seeing the house to close the house.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Misleading

  • Anonymous
  • Verified HomeBuyer
  • September 16, 2025
  • Homestead, FL

First time homebuyer and the process was horrendous, especially buying pre construction. Don’t assume that just because every single house within a giant property being constructed (think Altamira in Homestead Florida) is a beautiful shade of cream with brown and tan details, that your own pre construction place will match. The reason we decided to buy in that community was because of the elegant color scheme. Once the place was done being built and we flew back from out of state for the walkthrough, imagine our surprise when the stupid place is chicken yellow with gray stonework. Two colors ...

Lennar responded:
Thank you for sharing your feedback. We’re very sorry to hear that your home and the overall process did not meet your expectations, particularly regarding the color scheme, finishes, and the challenges of navigating a pre-construction purchase.

If you have any warrantable items, please submit them through your Lennar account so our Customer Care team can review and address them. We value you as a homeowner and remain committed to supporting you throughout your homeownership journey. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Some parts seem rushed/cheap, others great

  • Anonymous
  • Verified HomeBuyer
  • September 16, 2025
  • San Diego, CA

The biggest issues are that the shared walls aren't nearly as dampening as I was told, and that the paint job was very light/rushed. I assume it was all just sprayed on, but they should have put a thicker coat on because the slightest bump takes the paint off. The ACT D'MAND remote also doesn't work far enough to make a difference. Aside from that and a few cosmetic things they left (e.g. paint on locks), it's a comfortable place. Except for the dishwasher--which cleans well but whose interface is very cheap--the appliances are great. Even with the windows closed and a 90º day, it doesn't ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Very easy buying experience and good value, with quality issues

  • Chad G.
  • Verified HomeBuyer
  • September 16, 2025
  • Greer, SC

Our buying experience was very pleasant and frictionless. Having options included and great incentives simplified the process. We received good support through the mortgage application process as well. When the walkthroughs came we found quite a few quality issues which were supposed to be resolved prior to the final walkthrough. When we returned for the final walkthrough, most of the items had NOT been addressed. That resulted in a scramble to get things taken care of, push back from the construction field manager on some items that weren’t acceptable and a delayed closing while items ...

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

Easy process

  • Darlene M.
  • Verified HomeBuyer
  • September 16, 2025
  • Camarillo, CA

The home buying process with Lennar was super easy and smooth. I would definitely recommend Lennar to friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I believe I slipped through the cracks

  • Vickie L.
  • Verified HomeBuyer
  • September 16, 2025
  • Punta Gorda, FL

The Lennar real estate agent I believe her name was Brittany told me information that was not correct, I’m still not getting the correct information for insurance, I am not getting any help for the repairs and things that are wrong, I was told my townhouse was $255,000 even though I showed them online it was offered for $250,000. I feel that I was ripped off $5000. Nobody seems to understand the insurance it’s supposed to be an HO6 but it’s not listed that way so I cannot get homeowners insurance..

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Working with the Lennar Reator when going through the buying process.

  • Raul M.
  • Verified HomeBuyer
  • September 16, 2025
  • San Antonio, TX

The house is nice for the price. We were helped and walked through the whole process. I would recommend a Lennar home to anyone. The only thing I would change is the size of the lots. You don't have hardly any room to do anything and the driveway is too small. You can barely fit 2 cars cars and you don't even have room to open the car doors.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful Experience with Lennar in Bonaire GA

  • Caleb M.
  • Verified HomeBuyer
  • September 15, 2025
  • Bonaire, GA

My family and I had great experience buying our home in Bonaire, GA. Our home and the buying process exceeded our expectations of a large home builder. Build quality was above average and the home has a very functional layout. Additionally, Lennar was flexible in dealing with our unique situation and desires. Finally, when minor issues did pop up, Lennar was diligent in addressing them promptly and to my satisfaction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad Experience with Lennar Mortgage

  • Michelle O.
  • Verified HomeBuyer
  • September 14, 2025
  • Katy, TX

Our initial interaction with the sales person Deonna was wonderful - she was very responsive and answered all our questions. However, when we began the process of applying for the mortgage with Lennar out experience was horrible. We would rush to submit all the required documents and then not hear anything for weeks - and then a request would come in at the end of the day for the additional information that they needed. Would highly recommend that you NOT use Lennar for a mortgage - you are better off paying a little more to work with a company that will be responsive and respectful of ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

All Lennar units helped through for a smooth closing

  • Prasad D.
  • Verified HomeBuyer
  • September 14, 2025
  • Haw River, NC

Lennar worked in unison across their departments to provide smoother and hassle-free experience of home buying. Sales, construction, mortgage and insurance units sent constant communication through out the process. Overall good experience.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

We love our new home

  • Girolamo A.
  • Verified HomeBuyer
  • September 14, 2025
  • Surprise, AZ

We are so happy with the process and quality of our new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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