Lennar Reviews in Philadelphia, NJ

Very easy process, outstanding job by all

Went very smooth with our buying experience. All the important details were lead by Lennar employees. They lead us by the hand throughout the process. Happy with most of the house, but a couple appliances were less than average(stove and dishwasher). We’ll have to replace soon. Nice community.

Great response to any issues. Lennar associates are always available and ready to help

The buying experience was great, the rollout was excellent

Everything great about the buying experience. The only thing that I do not like about the homes or the appliances. It was no option to upgrade and the appliances are very very bad. It also would’ve been nice to be able to check options within the home that we could not do. Everything is already picked .

Framing, great! Finish work, less than average. Why you screw the sheetrock and nail the edges so they pop? Not smart. Spackling, not good at all. My painter wondered if it was recoated after sanding. Wish I could have picked the appliances, much below what we would have picked for ourselves. This all has to do with the contractors they pick, but the people are great! Alex, responsive and just a great guy. Randy, same.

Everyone was helpful and understanding and very responsive.

The delivery of the home was before time. The entire purchasing process was seamless.

This Community don't have kids play area and school bus stop is not near by

Our experience with our sales rep, Cheryl, was outstanding. She is super responsive and kind, and went out of her way to answer all of our questions. It's clear that she has a great relationship with the community. Scott was very good throughout the mortgage process. As for the builder, even though we had hired a private inspector before drywall and at final walk through, there are still flaws in the door frames (chinks), baseboards (big chinks), and floor planks (defective) that need to be addressed. The flaws that the inspector did catch and that were ultimately addressed were glaring and should never have even been present in the first place from a quality standpoint. Lack of attention to detail was evident here and there. Our refrigerator water wasn't hooked up on installation (since repaired but with a lot of effort and confusion). One of the drawers in the kitchen wouldn't close (it's now on order). One of our biggest issues was with the plantings (completely dead plants that we've since replaced at our own expense) in the front and the sod still has dead spots and those areas need to be replaced. Thanks for hearing us out and hope these final issues can be addressed. ... More

House is a great layout. There are little issues in the house.

I had multiple problems with the house that we discovered after closing due to poor workmanship. I was very disappointed with the lack of follow up and had to escalate my complaints .

Building manager unable to resolve all issues and claimed things were not fixable. I.e. framing issues around windows that had to be fixed post move in and re dry walled. Other areas such as chip in counter and damaged kitchen cabinet not fixed to owner satisfaction when pointed out in pre walkthrough. Other areas it was clear that blue tape was removed without addressing such as paint next to kitchen door. Tape was removed but not painted until closing day when homeowner pointed out it was missed again.

With Lennar, I would expect the quality homes and they are one of the reputed builder in the market. Slowly after moving into my new townhome I started to realize that the quality of material used to build the house could have been much more better. They are building 8 townhomes in timespan of 2 months. I guess they are in rush as the market starts to slow down.

Our home buying experience with Lennar went very smooth. Unfortunately that’s where the happy story ends. I am appalled with the workmanship and what we were presented with as a “final” and supposedly “new” product. Wood is split all over…there are chunks missing from my cabinets, and the paint job quite literally looks like it was completed by amateur middle schoolers. There’s paint all over the carpets and floors…railings…light fixtures….it’s horrendous. We were also assured that the wifi is suburb and the home was crafted to allow wifi to reach all areas of the house with top speeds. The wifi sucks and only reaches about 1/2 of the house. Our biggest issue to date has been the noise coming from the house on top of ours. Again, we were assured that the insulation was amazing and noise would be minimal. We can hear every conversations, TVs, footsteps, whenever they run their appliances, we hear it all. I’m living in the most uncomfortable conditions and feel I was conned and lied to by Lennar. I get buyers remorse every day I wake up, and needless to say I cannot wait to get out. ... More

Closing was pushed up by a month and home wasn’t fully Complete when we closed. Some things you can tell were rushed when being done. Quality suffered to get it closed sooner.

Sales representative was excellent in communicating each step of the way in the building of the home including weekly video or photo updates. Settlement through Lennie Mortgage was effortless. Although overall the home is solidly built, the dishwasher and range are builder’s grade as is the carpeting requiring immediate replacement. Sheet rock for walls appears to be lower quality than usual. Ceiling puck lights in bathrooms provide poor illumination of vanity in lieu of lighting immediately above mirrors as shown in model homes. Considering the cost of these homes a few upgrades would have earned the builder a 5-star rating in my book. ... More

workmanship and materials could be better

Good follow up from buider

This is a great starter home for me and I was delivered what i expected. The home construction could be a little better as i faced issues in my first week at my new home but i was really impressed with the service as they were able to get it fixed pretty soon. I would definitely recommend Lennar to any new home buyers.

My new home is wonderful-it’s the perfect size and has an open floor plan, garage, fireplace, bright white kitchen and wood floors -the non-negotiables in my search for a new home. My only disappointment was that items received by owners who purchased just months before me were removed from my “package”. Most of those were present in the model home, but I was aware of the take backs prior to my purchase. There are no options available which raised my cost (after closing) such as hardwood throughout, closet organizers, upgraded appliances, and rear patio. Altogether those improvements added about 10% to the cost of my home. The staff are amazing and incredibly accommodating. The community is so welcoming-I’m very happy with my choice to buy here. ... More

Buying the home was easy and quick. Some issues but they are being taken care of.

My experience every time I visited the community offices to know the models and the community was always phenomenal, Jamie was very nice and knowledgeable. My experience with Lennar mortgage was average, communication was an issue. When I received the home, Alex was fantastic, kind, empathetic and knowledgeable.

Buying from Lennar has been a positive experience. The design is modern, functional and lots of space. If I was to suggest any improvement it will be the following: better quality appliance package, go the extra mile and finish the garage, change paint supplier and last offer the option of installing blinds.

Lennar home buying overall experience was great with minus one star. Positive: excellent, trustworthy sales team; weekly photo/video updates were very helpful; smooth communication with construction team (prior to closing only); easy and clear closing process; good material for the price. Negative: several outstanding issues (due to supply chain issues, eg windows, window screens, bathroom mirrors) are still not resolved 6 weeks after the closing (still not know when they are fixed); without reminder from the buyer, no proactive communication from construction team After the closing. Even if the exception letter was agreed at the closing, post closing process is painful. ... More