Lennar Reviews in Philadelphia, NJ
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What Philadelphia Homeowners Have to Say About Lennar.
Read all 141 verified reviews from homeowners that built a new home with Lennar in the Philadelphia area. Philadelphia homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Philadelphia Area
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Customer Reviews
the location
- Anonymous
- Verified HomeBuyer
- May 18, 2022
- Eastampton, NJ
The experince was good everybody was helpful
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar Experience
- Christopher B.
- Verified HomeBuyer
- January 31, 2023
- Coatesville, PA
Cheryl was a wonderful agent to work with and kept the flow of information with updates current and made the purchasing experience easy. The Lennar staff tries their best to respond in a timely fashion however some of their suppliers are not as responsive.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Good Bilders excellent service unprofessional subcontractors
- Leo L.
- Verified HomeBuyer
- January 13, 2022
- Eastampton, NJ
Good Bilders excellent service unprofessional subcontractors 8
Total Score 4
Quality 2
Trustworthiness 5
Value 3
Responsiveness 5
Lennar - Buying experience was good but we had few issues in the buying
- Sai V.
- Verified HomeBuyer
- June 29, 2021
- Exton, PA
Buying experience was good but we had few issues in the buying process. Provided different appliances to each individuals. Few got the updated ones. Responsiveness to issues in the house is slow
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Good experience
- Raphael D.
- Verified HomeBuyer
- February 29, 2024
- Downingtown, PA
So far a good experience, have some issues that I am being assisted. No upgrades available.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Okay so far...
- Caleb J.
- Verified HomeBuyer
- April 18, 2023
- Phoenixville, PA
We absolutely love our new home and Lennar made the homebuying experience smooth and easy. However, we have had more issues than we would have liked in our first few months in the home. Our hot water heater did not work when we moved in, which left us with no hot water for approx. a week until the issue was resolved. The water lines connecting into our washing machine were also switched - another week or so to get that fixed. Now we are having an issue with our dishwasher and so far have not made any progress toward resolution despite multiple phones calls and requests. Hoping that the issues ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Lennar - Low quality building materials have presented numerous issues
- Anonymous
- Verified HomeBuyer
- August 16, 2022
- Bensalem, PA
Low quality building materials have presented numerous issues that could not be addressed until the home was lived in. I’m not confident in the longevity of the items used. Ease of closing and the responsive team are the only two reasons this isn’t a 1-2 star rating.
Total Score 4
Quality 2
Trustworthiness 5
Value 2
Responsiveness 5
In general GOOD… room for improvement..
- Anonymous
- Verified HomeBuyer
- June 28, 2022
- Exton, PA
Good but must make a priority to improve!
Total Score 4
Quality 4
Trustworthiness 4
Value 2
Responsiveness 4
Lennar - Great location but quality of the material should have been more
- Laxman G.
- Verified HomeBuyer
- January 12, 2022
- Phoenixville, PA
Great location but quality of the material should have been more better
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
Lennar - Really overall good experience.
- Lisa N.
- Verified HomeBuyer
- April 27, 2021
- Eastampton, NJ
Really overall good experience. Depends on who you deal with as to response time or update on repair time table. Wish more durable finishes were used
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Overall good as of now but I think quality wise we have to compromise
- Nagendra N.
- Verified HomeBuyer
- April 18, 2024
- Exton, PA
Overall good as of now but I think quality wise we have to compromise
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Good Builder to work with
- Mark B.
- Verified HomeBuyer
- April 26, 2022
- Quakertown, PA
Good Builder to work with. Some issues with the home at signing but they are fairly timely with there response to issues. Be warned the interim HOA board set up prior to being handed over to the community are terrible, non-responsive and flexible with the needs of the initial homeowners who move in during during development construction phase.
Total Score 4
Quality 3
Trustworthiness 4
Value 2
Responsiveness 4
Lennar - Unhappy with grading and finishing yard work
- Kyle M.
- Verified HomeBuyer
- June 25, 2019
- Pennsburg, PA
Unhappy with grading and finishing yard work
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Shoddy everything
- Anonymous
- Verified HomeBuyer
- December 27, 2022
- Quakertown, PA
For the price you pay, the quality of the work and materials used are very poor. While their ticket opening system is very easy to use, getting the issues addressed is a whole other matter. Service is extremely slow...if at all. Inspect your house very carefully before you sign anything.
Total Score 4
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Alex and Victor are a great asset to the Lennar organization. They always respond to any problem that we have had with our new home.
- Michael L.
- Verified HomeBuyer
- July 19, 2022
- Eastampton, NJ
The only issues I had with the complete experience was with the mortgage people and their under writers. The mortgage staff were not that responsive and could have cost me a lot extra money by not paying attention to the market and how the interest rate was going up. I would hope that their job was to help people get the best rate and to watch what was happening and advise the buyer to lock in sooner then they did. The sales team and all the construction managers who work on the site have been excellent and are a pleasure to work with.
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
The mortgage people and sales staff are amazing. Bend over backwards to please. Alex( construction manager) is a pleasure to work with, so personable and helpful.
- Carole W.
- Verified HomeBuyer
- June 29, 2021
- Eastampton, NJ
I have had a lot of problems with this new house and feel i was overcharged compared to my neighbors. The finish work is not good, and appliances are very cheap.
Total Score 3
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Anonymous
- Anonymous
- Verified HomeBuyer
- November 08, 2022
- Eastampton, NJ
1. Stone on front of home had to be replaced- poor workmanship. 2. Horrendous spackling job in the garage, stairway and storage room. 3. Key to the home does not work in the lock of the door to the house through the garage. 7 weeks later and we still do not have the proper key, which is on order. 4. Stain on front cement porch -still no solution for removal. 5. LENNAR mortgage process was a nightmare. It should be streamlined- instead it is very time- consuming and difficult to navigate. There are too many people involved. There should be one contact person for the whole process to ...
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Lennar - Better than I expected
- Michael B.
- Verified HomeBuyer
- June 15, 2022
- Eastampton, NJ
Better than I expected
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
On time closing
- Venkata B.
- Verified HomeBuyer
- May 17, 2022
- Exton, PA
Lennar construction team did good job in delivering home on time but there were some issues with windows, stairs, drywall and more. Good thing is construction manager Jim is so good and responsive, he made sure most of my issues were resolved. We’re not happy with sales team. Our sales manager Brighid didn’t provide proper updates about house construction or open issues within the house. Also she wasn’t there during closing formalities neither contacted us before or after closing.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Lennar - The nail pops, tape and spackling job leave much to be desired.
- Brian C.
- Verified HomeBuyer
- June 21, 2021
- Eastampton, NJ
The nail pops, tape and spackling job leave much to be desired. Of course, the builder only wants to make these repairs once in the whole house after a year has transpired. The job is very unsightly! Otherwise, we are happy with our house and community.
Total Score 3
Quality 1
Trustworthiness 4
Value 5
Responsiveness 4
Great home but not worth the price
- Kimberly K.
- Verified HomeBuyer
- June 18, 2019
- Perkasie, PA
Our home is beautiful, but for the price we paid, for a brand new home, there have been a lot of problems. Most of these are due to trying to put up too many homes so quickly and lack of attention to detail.
Lennar responded:
Hi Kimberly, thank you for your feedback. We hope you are enjoying your beautiful new home. If there is anything outstanding, please send an email to us at corporatecustomercare@lennar.com. We will be happy to review your concerns.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
Solid build but severely lacking in finish craftsmanship
- Christie D.
- Verified HomeBuyer
- May 24, 2022
- Quakertown, PA
Working with Heather in sales was a great experience. She is helpful and prompt in her responses. We love the layout of our home and what it has to offer and feel that the overall construction is done well. However, the finish drywall and carpentry work leaves much to be desired. The work is the equivalent of a weekend DI wire not a professional builder. The accepted level of finish work shows the construction team’s lack of attention to detail.
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 3
Lennar - Meh, love the inside but have been having issues
- Anonymous
- Verified HomeBuyer
- October 16, 2020
- Pottstown, PA
Meh, love the inside but have been having issues
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
few items are not fixed properly
- Vahini C.
- Verified HomeBuyer
- April 24, 2024
- Quakertown, PA
Please check every inch before buying the home, as this is you own house.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
Lennar - Good appliances, quality meterial, fast responses when having
- Laxmi L.
- Verified HomeBuyer
- February 16, 2022
- Spring City, PA
Good appliances, quality meterial, fast responses when having issues
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
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