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Lennar Reviews in Charleston, SC

What Charleston Homeowners Have to Say About Lennar.

Read all 563 verified reviews from homeowners that built a new home with Lennar in the Charleston area. Charleston homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.7 out of 5 stars in Charleston Area

563 Reviews in Charleston Area

Ratings by Category

Overall 3.7

Quality 3.3

Trustworthiness 3.5

Responsiveness 3.4

Lennar in Charleston Area

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Customer Reviews

The layouts are planned out well.

  • Marlene P.
  • Verified HomeBuyer
  • August 23, 2023
  • Moncks Corner, SC

The floorplan is excellent and has everything I need. The quality of workmanship is okay but not exceptional. They have responded very well with any of my concerns or issues.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

I am not at all happy with the responsiveness on issues highlighted. NOT a single issue that we reported have been addressed yet

  • Shripad D.
  • Verified HomeBuyer
  • August 22, 2023
  • Summerville, SC

well the quality of home is good but NOT great hat carries Lennar and signifies name. also responsiveness towards issues report after moving is pathetic .

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar does not care about you

  • Roberto T.
  • Verified HomeBuyer
  • August 18, 2023
  • Johns Island, SC

The Lennar sales rep that we had gave off "manager's son" vibes. He was never at work so we never met him and every time we called he was doing some not work related activity during work hours. He got extremely frustrated with us when we took a few extra hours to review the one-sided sales contract and then took as long as he please because he was "driving horses down to Georgia." No sensitivity to the fact that we had concerns and were first-time homebuyers. Every time he called our phone, I got nerves in my stomach because he always felt like the villain in our story. The inspection was a ...

Lennar responded:
Hello Roberto, we are very sorry this has been a frustrating experience for you, We appreciate you sharing your feedback with us. If there are still outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 3

Homeowners for a month.

  • Michele P.
  • Verified HomeBuyer
  • August 15, 2023
  • Summerville, SC

We have worked with some good people. The response to a few of our concerns was faster than expected.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Easy purchase

  • Barry B.
  • Verified HomeBuyer
  • August 15, 2023
  • Summerville, SC

Found a house almost ready to move in. Able to finalize and close in two weeks.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Home at last!

  • Janina M.
  • Verified HomeBuyer
  • August 15, 2023
  • Summerville, SC

After a year and a half in real estate limbo, I found Horizon! From contract to closing was a hectic month, but was smoothly orchestrated by the Lennar team. Most appreciative for al who had a part in ths journey!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy Process

  • Mary H.
  • Verified HomeBuyer
  • August 15, 2023
  • Summerville, SC

Purchasing a home was easy and on time. Sales staff were very nice. Construction Manager was very knowledgeable and answered questions quickly

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Home

  • Robert H.
  • Verified HomeBuyer
  • August 08, 2023
  • Summerville, SC

The home buyer process is great. The workmanship is not up to par. We just had to SAND and repaint the entire interior of the house. Scraping glue and tile mastic off the bath floors. I put in a request last week about the lawn, nothing but weeds, standing water problems in between the houses, erosion at the corner of the slab and no AC flow in the MBR closet. And, I haven’t had anyone contact me about those issues.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 3

Overall good experience

  • Anonymous
  • Verified HomeBuyer
  • July 18, 2023
  • Summerville, SC

Good experience. I just wish there was more communication on status of process. Need better quality control of homes. Felt the need to inspect every week to make sure there weren't oversights. Without a third party inspection many issues would have occurred.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Our new Lennar home is very nice

  • Glen S.
  • Verified HomeBuyer
  • July 14, 2023
  • Summerville, SC

Our home buying experience was not stressful. We did a complete walk through a couple of weeks before closing and then a final check the morning before we closed. Any items that needed to be addressed after closing were handled in a very timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Isaiah, Tsmara, and Shannon

  • Eugenie S.
  • Verified HomeBuyer
  • July 11, 2023
  • Summerville, SC

Isaiah always gets back to me ASAP!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic home

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2023
  • Moncks Corner, SC

Quality of the home is great. Open floor plan with tons of windows for natural light. The high quality countertops and floorplan design is ideal for any new home buyer.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall good experience and quality is above most competitors

  • Scott C.
  • Verified HomeBuyer
  • July 05, 2023
  • Summerville, SC

My experience has been overall positive and I’m happy with my home. I’ve had other builder experiences with past homes and Lennar has been above those. They strive to ensure you’re happy and I was impressed with my closing to an extent. They made some minor adjustments day of closing to my cabinet that was too low for my fridge. Several jobs were not completed in which I was promised completion after closing for which no one came back. For the most part, I’m satisfied with my purchase and going with Lennar as I’ve found the craftsmanship for my neighborhood was above others in the area. I ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Met timeline and expectations

  • Timothy D.
  • Verified HomeBuyer
  • July 05, 2023
  • Summerville, SC

Very pleased with our house purchase from Lennar. The buying process was easy and straightforward. They don't let you customize anything really, but that's a good thing for me. There were several items brought up during the final walkthrough that were not fixed as requested (even though the construction manager tried to convince otherwise), but they have been worked on after the closing. Overall, I would recommend Lennar for others looking to buy a new construction.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Home Buying

  • Shellene C.
  • Verified HomeBuyer
  • July 05, 2023
  • Summerville, SC

My home buying experience was easy, and I love my home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Smooth process

  • Donald D.
  • Verified HomeBuyer
  • June 27, 2023
  • Summerville, SC

Very pleased and highly recommend neighborhood

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Horizons new home purchase

  • Stephan P.
  • Verified HomeBuyer
  • June 22, 2023
  • Summerville, SC

Overall the homebuying was ok. The final walkthrough was a bit unorganized as there were some things that were not quality work and expected much more from buying a new build. I’ve had several other issues that I’ve had to submit warranty claims. They are responsive but it seems to be challenging to get the work done. Buyers just beware that it is not an overly smooth process.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Could be better

  • Anthony M.
  • Verified HomeBuyer
  • June 20, 2023
  • Summerville, SC

There are several things that I feel like could have made our experience in building with Lennar so much better and wouldn’t in my opinion have been all that hard to accommodate. For instance we weren’t allowed to change anything about the options in the house and they hadn’t even broke ground yet. We asked to be given color options for the exterior color and was denied even a set option of colors, we were denied being able to add a few outlets in the pantry, we were denied option of what type of paint(instead of using the garbage flat paint). The reason was they already had everything set ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Poor closing experience

  • Saskia R.
  • Verified HomeBuyer
  • June 13, 2023
  • Summerville, SC

My husband and I had been sharing our concerns to the building team and even the Lennar Realtor . Closing date several items were still not complete and the house was not even power washed. the upstairs porch was dirty. Until now they kept saying they are coming to address this issues and had not been here yet. We closed in April

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Bill

  • William B.
  • Verified HomeBuyer
  • June 13, 2023
  • Johns Island, SC

The first home we were purchasing there was a mistake on the paperwork and they wouldn’t do anything about it. So we lost the house and they were nice enough to transfer our money to the new home but they failed to tell us that the property was not level and only that it was a little larger and that they would not do anything about it. Then when we had the first walk through we told them about some items and they told us they would have them fixed by the time the final inspection was complete but they lied about it and told us they had them fixed and or replaced but they lied to us again. ...

Total Score 4


Quality 3

Trustworthiness 1

Responsiveness 2

Very quick responses to correct problems

  • Margaret H.
  • Verified HomeBuyer
  • June 13, 2023
  • Summerville, SC

We have had a few problems with baseboards and floors but they have come to fix everything very quickly and professionally

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good sales person

  • Larry M.
  • Verified HomeBuyer
  • June 13, 2023
  • Summerville, SC

No thanks, nothing stands out to mention

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Needed a home inspector

  • Holly A.
  • Verified HomeBuyer
  • June 07, 2023
  • Moncks Corner, SC

I am sorry but this house was put together way too quick where the quality of the work was less than professional. To have my Construction Supervisor ignore my realtor and myself with question speaks volumes after the closing. I have had great luck with the warranty representative helping me remedy the issues I have encountered in the house along with workers who are part of the repairs. I have been here over a month and still getting my list of issues taken care of.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 5

Last Home purchase

  • Richard D.
  • Verified HomeBuyer
  • June 06, 2023
  • Summerville, SC

We are very happy with our last home purchase. Our salesperson Karl, our Customer Service rep Isaiah who is absolutely the best and Missy our home construction contact were very communicative, attentive and resolved problems. The quality of the home is ok, homes sat for a while awaiting inspection due to the heavy building in the area. It's a stick home and you have very little or no options, you get what you get that is on that plot. Great open design and very accomodating for 55 over. They have a tremendous amount of activities and clubs and can't wait for the amenity center to be built. In ...

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Lack of quality control.

  • Karen H.
  • Verified HomeBuyer
  • June 06, 2023
  • Johns Island, SC

1. Door strike on front door is missing. 2. Baseboard trim gaping from the wall in many places. 3. Incorrect emergency contact number. 4. Stairwell had to be repainted 5 times (orange peel and runs) at our insistence 5. At final walk through windows we’re still grimy. 6. Ant infestation in house. 7. Furnace vent crooked above roofline. 8. Wood exposed around outside of former windows. 9. Concrete poured down valve box to fire hydrant.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2