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Lennar Reviews in Charleston, SC

What Charleston Homeowners Have to Say About Lennar.

Read all 549 verified reviews from homeowners that built a new home with Lennar in the Charleston area. Charleston homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Charleston Area

549 Reviews in Charleston Area

Ratings by Category

Overall 3.6

Quality 3.3

Trustworthiness 3.5

Responsiveness 3.4

Lennar in Charleston Area

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Customer Reviews

Mr.

  • Anonymous
  • Verified HomeBuyer
  • August 16, 2022
  • Moncks Corner, SC

The whole experience could have been better. Everything from the time my Earnest money was taken to the quality of the finished product.

Lennar responded:
Hello, thank you for your review. We are sorry we did not meet your expectations. If there is anything we can help you with, please reach out to corporatecustomercare@lennar.com - Lennar Customer Care Team.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Our construction manager Justin was awesome, super responsive to any issues and communicated everything throughout the process.

  • Luke J.
  • Verified HomeBuyer
  • August 09, 2022
  • Summerville, SC

The easiest/best part was interaction with the construction manager Justin. He communicated if there were delays or issues that arose.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Lennar - Our construction manager, Eric, was the best!

  • Anonymous
  • Verified HomeBuyer
  • August 02, 2022
  • Summerville, SC

Our construction manager, Eric, was the best! He was always available to answer questions. He was very professional and on point with his work. He always handled everything with a smile and his tone never changed for the worse. He is an excellent CM and because of him, I would buy a Lennar home again! He delivers what he promises and on time! He even went the extra mile on closing and after closing to ensure we were set with our purchase. Hire Eric again for your next project!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Attention to detail.

  • Christopher D.
  • Verified HomeBuyer
  • July 27, 2022
  • Summerville, SC

This is the 3rd New home I’ve purchased in the past 20 years. As a Military Veteran this was by far the worst attention to detail home I have owned. Wall outlets not all equal, carpets were dirty and full of saw dust. Professional cleaning not done. Walls have curves, windows not equal widths, air vents not in an enclosed bathroom, no air vent at the top of stairs where there’s a window. Pretty much these construction managers are slapping these homes together and not ensuring every detail is correct. For a $500K home, I expected better. Definitely not my forever home. Will look to a new ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Love my home….. even with issues

  • Katrica H.
  • Verified HomeBuyer
  • July 26, 2022
  • Charleston, SC

Purchased our brand new Lennar home 2 months ago. Our new home is beautiful & exactly what we were hoping for until….. After being in the home for a week we noticed the A/C was having issues keeping The house cool. After several warranty calls/visits the issue is still not resolved. Hoping we will come to some kind of resolution soon.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Would not buy from them again.

  • Margaret G.
  • Verified HomeBuyer
  • July 19, 2022
  • Mt Pleasant, SC

Would not buy from them again. Lots of things wrong, from windows that won’t open to gaps in the crown mounding. Not to mention the closing was delayed 5 weeks due to forgotten steps with the city. Made my first home-buying experience very upsetting.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Not at all happy at the moment with Lennar!

  • John G.
  • Verified HomeBuyer
  • July 19, 2022
  • Mt Pleasant, SC

Not at all happy at the moment with Lennar!! Hopefully , the issues with our home purchase , which are many are resolved in a reasonable amount of time..

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - I have smoke alarms constantly going off.

  • Karen W.
  • Verified HomeBuyer
  • July 19, 2022
  • Summerville, SC

I have smoke alarms constantly going off. I need someone to address this asap! I have reached out to the contractor with no help!

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Dissatisfied

  • Arnell N.
  • Verified HomeBuyer
  • July 19, 2022
  • Summerville, SC

Stay on top of things, that you see wrong. Get a home inspector for pre drywall and final inspection. I have doors the stick because of the way they painted and hung the door. Over 6 door that are coming apart and peeling..I am disappointed quality of a over half a million home…

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar Waterside

  • James G.
  • Verified HomeBuyer
  • July 19, 2022
  • Summerville, SC

The quality of work from the trades is horrible. It’s a shame there are so many issues with homes at this price point. The emphasis seems to be on closing homes, and correcting the issues afterwards, rather than staying on top of issues during the home building process.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - Gina was very helpful, thorough and proactive in guiding us through

  • Lawrence T.
  • Verified HomeBuyer
  • July 15, 2022
  • Summerville, SC

Gina was very helpful, thorough and proactive in guiding us through the home purchase. John, our builder, did a great job getting the house completed on schedule and giving us a warm welcome and thorough walk through on the closing day.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Our salesman, Paul C.

  • Brady S.
  • Verified HomeBuyer
  • July 12, 2022
  • Summerville, SC

Our salesman, Paul C. was great. Our builder Darrel M. could have been MUCH more responsive and more communicative.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Don’t buy

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2022
  • Charleston, SC

Do not buy with this builder. All they care about is money and not the customer. My realtor even said this is the worst builder she has ever dealt with and will not recommend this builder to any of her clients ever again.

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 3

Beautiful home horrible to work with

  • Kourtney B.
  • Verified HomeBuyer
  • July 07, 2022
  • Mt Pleasant, SC

Love our home but the workmanship and attention to detail is not good especially for the price we paid. Totally feel taken advantage of and Lennar has not been responsive at all. Our construction manager did not do a great job and was MIA with most of all of our problems during the process. Again, beautiful home but not a great experience at all.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - Everything started off great then as it got closer to our home

  • Anonymous
  • Verified HomeBuyer
  • July 07, 2022
  • Summerville, SC

Everything started off great then as it got closer to our home being finish built. No one communicated issues to us and little things that needed to be done were never finished. Got a lot of fast talk but no completion.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - At our pre closing walk thru, we met with the construction manager

  • Jeffrey P.
  • Verified HomeBuyer
  • June 30, 2022
  • Summerville, SC

At our pre closing walk thru, we met with the construction manager and listed a number of things that needed attention. On the day of closing, we were told our construction manger had quit and a new man was on the job. There was a pile of debris still in the driveway and the yard was full of trash. The punch list hadn't been completed or addressed properly. By the time we arrived with the movers, the debris in the driveway was gone but the yard was still a mess. Numerous things in the house have yet to be completed. Based on this experience with Lennar, I wouldn't recommend this builder ...

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 2

Lennar - The purchasing process of buying my home was smooth and easy.

  • Eric S.
  • Verified HomeBuyer
  • June 28, 2022
  • Summerville, SC

The purchasing process of buying my home was smooth and easy. Working with the loan processors proved to be remarkably easy, even with the VA involved). Had to close remotely (12 May 22). House keys "got lost" between the closing coordinator and Butler & College. Closing coordinator (Erika) proved to be a waste of time. Alot of finger pointing between Erika and Butler & College. Closing/Escrow Manager (Brittney) joins conversation and appears helpful. Statements surmised to resolve situation in 3 days (email dated 17 May22). I follow up with emails and phone calls on 20 May 22 and 23 May ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Terrible communication and workmanship

  • Thomas F.
  • Verified HomeBuyer
  • June 22, 2022
  • Summerville, SC

We closed a month late (weren't told till the day we were supposed to close by the builder). I get that happens. Didn't have a pre-close walkthrough. No closing celebration. Closed with an open punchlist of items that STILL aren't fixed and it's been more than two months. Had multiple conversations with multiple people and constantly getting the run around. If everything was done right, we would LOVE the house. But the quality (or lack of) shows through in just about everything

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - In today’s home market, I feel more comfortable knowing that

  • James C.
  • Verified HomeBuyer
  • June 21, 2022
  • Summerville, SC

In today’s home market, I feel more comfortable knowing that Lennar has made an effort to repair any areas of oversight during the build process. Also, with the 1yeat home guarantee I’m protected.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - This is our second Lennar home that we purchased within the last

  • Pedro C.
  • Verified HomeBuyer
  • June 17, 2022
  • Summerville, SC

This is our second Lennar home that we purchased within the last 4 years. And I have to say the workmanship on the 2nd Lennar home is not as great as the 1st one, We had 3 different project managers during the whole process. The last one that closed with us was not at all knowledgeable on what came with the house at least not the basics. I have submitted 3 different warranty items and 1 has already been resolved and waiting on the next 2.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

I’ll never buy a lennar home again

  • Vincent B.
  • Verified HomeBuyer
  • June 15, 2022
  • Summerville, SC

We purchased a home a few months ago. With some items not finished, but we could longer be in rental so we’re in a bad situation after our house sat for about 3-4 months with minimal to no work done. We closed 3 months late. We still are living in a house with unfinished items and poor quality workmanship. Then we are constantly flat out lied to through out the entire build process and now trying to get warranty issues addressed. My tubs all have rust rings in them and had them at time of closing. My house wasn’t even cleaned. Windows have paint on them, Mia stains on soffit, concrete work ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

All Around Great Experience!

  • Joshua S.
  • Verified HomeBuyer
  • June 14, 2022
  • Summerville, SC

From start to finish, this was a fantastic experience! Kevin was our Lennar realtor. He was extremely knowledgeable and responsive to all of our questions (I had a lot!). Missy was an amazing construction manager! She was patient with us and made sure the building process was smooth and kept us up to date on the progress. We’ve now been in our dream home for 7 weeks, and we couldn’t be happier! Thank you to the entire Lennar team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

out of control

  • Thomas B.
  • Verified HomeBuyer
  • June 07, 2022
  • Summerville, SC

Lennar used pressure sales techniques - it was clear very early on in the process that it was about moving product for them - they cared very little about whether the buyer was having a positive experience. they approached each piece of the buying process as " do it now or we will just replace you with the next buyer" at one point they sent over a 45 pg document at 11;30pm on a Sunday night and expected it signed by 9am the next morning - classless, ruthless & purely profit motivated

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Great customer service skills. Responded in a timely manner and kept me abreast at every stage.

  • Viette A.
  • Verified HomeBuyer
  • June 07, 2022
  • Summerville, SC

Kevin and Darrel were great! Kept me informed at every stage of the process. I had a wonderful experience working with them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I had to call Lennar the day of my closing as no one showed up for the final walkthrough

  • Denise K.
  • Verified HomeBuyer
  • May 31, 2022
  • Mt Pleasant, SC

Since I've moved in, calls are not returned.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1