Lennar Reviews in Charleston, SC

This is my family's first new home purchase. I wish I could say that everything went as well as we wanted but that is simply not the case. Lennar moved our closing date several times. There was no infrastructure set up for internet in the home until 3 weeks after our closing date. The whole thing felt rushed and then ultimately stalled toward the end. I feel that Lennar just wanted to get this one penciled in the books before it was truly move-in ready. We have been here a couple of months now and have submitted multiple work orders for a Ring Security System that was not working properly (and still isn't), missing corner brackets throughout the linen closets, inaccessibility to internet, etc. Be sure to inspect your home thoroughly before moving in and make sure EVERY appliance works. Our dishwasher was not connected properly nor was our Ring system working, and there were several lights dangling in the home due to poor installation. We are thankful that the neighborhood is so friendly, and schools are rated so high because that is what is keeping us here. Lennar leaves much to be desired especially for a home that cost north of half a million dollars. ... More

Lennar was huge disappointment. Lack of communication from sales agent and construction manager made the purchase and building process very frustrating and difficult. If we didn’t love the neighborhood we would have walked away.

The overall home buying experience was not good. The construction manager was the absolute worse. The quality of the home is very cheap and already falling apart. I will never purchase or recommend a Lennar Home to anyone.

After all the headache, not worth it.

The whole experience could have been better. Everything from the time my Earnest money was taken to the quality of the finished product.

Not at all happy at the moment with Lennar!! Hopefully , the issues with our home purchase , which are many are resolved in a reasonable amount of time..

Do not buy with this builder. All they care about is money and not the customer. My realtor even said this is the worst builder she has ever dealt with and will not recommend this builder to any of her clients ever again.

Would not recommend. Everything Included is a lie. Never getting a Lennar again.

Was horrible and won’t ever buy another Lennar home

Poor materials used and sloppy craftsmanship.

Monitor the work throughout the process. Many of the trades do subpar work and the construction manager failed to do to his job. If you can be here everyday to check on the progress than you might be ok. If you're forced to rely on the construction manager...well good luck.

Buying a Lennar home has been a disappointing experience. Promises of what repairs and fixes will take place prior to closing have not fully materialized. Additional builder fee added to closing costs. No real reason but additional profit just because they can do it in this environment. Front line customer support, lazy and arrogant.

We had issues right before closing and ended up delaying it. We have continued to have issues with the house. We love the location and house layout though.

The Sales team was excellent throughout the process and even after we closed on our home. The quality of the build as well as the communication from the project manager left a lot to be desired. The change in timeline was not communicated and we are still waiting for items to be completed. We still have blue tape on items that were not repaired from the initial walkthrough.

Do not close unless home is “complete” correctly. We had a “punch list” of over twenty items not complete at closing and here now 4months later still many things not complete. Get a home inspection.

Issues were not addressed promptly, corners were cut on quality and some pieces were thrown together and not built correctly, like the island in the kitchen. The best part about this process was the sales person, Penny!

They just don't care. Everyone home buyer (including all of my neighbors in the hood felt like a number to the sales team and the building team.

I'm having issues with my vynal siding and can't get a call back to get the issue fixed. I'm also having draining issues I can't get a call back to fix.

Lennar seriously needs to look at there home buying process from the bottom up. Sales people need to know more about the product their selling, I had an independent inspection done of the newly constructed house many incompleted items, a lot code related. Some where corrected then PM said he would correct remaining issues himself after settlement. Off the record never seen PM since. If this is the way Lennar does business it’s no surprise the sued all the time. There the reason production builders get a bad reputation. If Lennars PM (Lou) dot return as promised to finish my unfinished punch list then I might join the rest of the public taken legal action not only to Lennar but privately against the PM ... More

Beware of purchasing a home through Lennar. Unfortunately, the project manager does not manage their jobs. Contractors are getting away with crooked walls, drainage issues, poor workmanship, grading issues, etc. They will make excuses and not fix them. The project manager may even get in your face and try to threaten you. Poor purchasing experience! I will never purchase another Lennar home!

My husband and I had been sharing our concerns to the building team and even the Lennar Realtor . Closing date several items were still not complete and the house was not even power washed. the upstairs porch was dirty. Until now they kept saying they are coming to address this issues and had not been here yet. We closed in April

Extremely frustrating process with follow up items on punch list items. Significant issues found before closing and was pushed to close and was told items would be completed but are still not and we’ve been in the house for nearly 60 days. Poor quality of work, was clearly rushed to complete. Price was significantly dropped before closing otherwise would not have purchased the home at the original list price. Extremely happy with the location and neighborhood.

I have many outstanding items on my punch list--such as my deadbolts don't work. a cabinet door is damaged, poor shelving has left holes in the wall and the subs they want to send out only work Monday-Friday from 8-4 and are totally impossible to book. It is a nightmare. I took the day off work and the folks came to fix the deadbolts and they brought the wrong equipment-- meaning I have take another day off work with no consideration of my time and danger in living in a house with inoperable dead bolts. Do not sign the closing papers until everything is fixed. They DO NOT uphold their warranty. ... More

We closed a month late (weren't told till the day we were supposed to close by the builder). I get that happens. Didn't have a pre-close walkthrough. No closing celebration. Closed with an open punchlist of items that STILL aren't fixed and it's been more than two months. Had multiple conversations with multiple people and constantly getting the run around. If everything was done right, we would LOVE the house. But the quality (or lack of) shows through in just about everything

When you’re spending this much money on a brand new home, you don’t expect to have to do 2-3 months of repairs right when you move in, but that’s what had happened with us, even though we have been discussing these issues, and bringing up issues as the house was being built. Not only was our home delayed and not done correctly, the craftsmanship was HORRIBLE, and no one showed up to our closing. Lennar did not follow their own schedule that they sent us for closing, did not communicate when they didn’t show up for their own set appointments, warranty never spoke to us, even after rescheduling twice. When we brought up issues after having our lawyer finally complete the move, they pushed us off to warranty, who had been ripping our brand new home apart, trying to fix the garbage work that’s been done through the home. They seem totally overwhelmed with the amount of work that it is taking just to bring the home up to Lennar standards, and don’t have warranty crews that have the know how to fix these issues. Some of the things we have had to fix are cracked tub, massive bubbles in the wall-ceiling joints, 6 screws sticking out of the carpet (that sliced my daughters foot wide open), the carpet has been ripped up and never reattached or replaced, the front door had a huge gap underneath it, they have redone the master toilet room 3 times because the framing was so bad and was also missing a window (!!), the kitchen faucet was not ever attached correctly so it spins around, attic access in the attic never had a cover, bathroom plumbing not to code and leaked, bathroom vanity was completely smashed in the back near the plumbing (they didn’t cut out a hole they just took a hammer and smashed a hole so that the incorrect plumbing could come through), concrete is stained in weird crazy patterns on every piece (porch, sidewalks, driveway, back patio), and believe it or not the list goes on and on with the horrible sheetrock job, all of the ceiling joints ripple throughout the house, the nail pops, the handrails had to be replaced because they were digging into the walls and not flush, every outlet was so loose and crooked that you couldn’t plug things in, doorknobs were loose and several doors wouldn’t even latch because they were hung incorrectly. It has truly been a disaster moving in to a house with such horrible craftsmanship. Our contractor didn’t know what he was doing, when we would try to discuss anything with him he would just say what he thought we wanted to hear, and then do nothing. I feel that warranty has done their best to try to rectify the situation, she has been working hard and really is the ONLY person that I feel has had our backs. Everyone else seems to act like we the homeowners are causing them stress and headache, but it is not us the homeowners that built this mess. And we paid a lot of money for a brand new home, we simply want it up to the Lennar standard. ... More