
Lennar Reviews in Charleston, SC
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What Charleston Homeowners Have to Say About Lennar.
Read all 488 verified reviews from homeowners that built a new home with Lennar in the Charleston area. Charleston homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Charleston Area
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Customer Reviews
Looks great but finish isn’t good
- Kelly B.
- Verified HomeBuyer
- August 29, 2023
- Summerville, SC
House looks great. Quality lacks in many aspects from poor electrical wiring, poor workmanship for ejecutivas outlets, poor workmanship for nailing especially in garage, painting lacks quality, and so on. Then to get things fixed you wait for several weeks, if they get fixed at all. You also get offered things in the community that never happen. Just don’t believe what Lennar states.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
I am not at all happy with the responsiveness on issues highlighted. NOT a single issue that we reported have been addressed yet
- Shripad D.
- Verified HomeBuyer
- August 22, 2023
- Summerville, SC
well the quality of home is good but NOT great hat carries Lennar and signifies name. also responsiveness towards issues report after moving is pathetic .
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 1
Our closing never really happened...
- William W.
- Verified HomeBuyer
- March 21, 2023
- Johns Island, SC
We do love our new home. However, the communication during the build process was less than ideal. And, when closing day came, we never received a proper walk through or warranty explanation. The Contractors were here and the Lead was here but they were too busy trying to finish the house that they forgot to actually speak to us. We still have a few outstanding issues. Our current "Director of Construction" has been by the house to see what he can do to finish up. Hopefully this works... I do have an issue with the driveway and the area between the garage and the house. - The ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Would not buy from Lennar again
- Jason P.
- Verified HomeBuyer
- January 12, 2022
- Summerville, SC
The house is very nice and overall has good craftsmanship, that said, I think it is over priced. The buying process was very painful and the sales staff disappear as soon as you are under contract. Good luck getting any issues addressed after closing.
Total Score 3
Quality 4
Trustworthiness 2
Value 2
Responsiveness 1
Poor quality of construction
- Chris P.
- Verified HomeBuyer
- January 05, 2022
- Johns Island, SC
Do not expect quality when you buy from Lennar.
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Poor quality of materials and workmanship
- Linda S.
- Verified HomeBuyer
- June 02, 2021
- Mt Pleasant, SC
Quality of materials and workmanship is subpar. There seems little quality control at all stages of the building process. The subcontractors did a poor job and no one called them on it or made them fix it before closing. The closing punch list disappeared after closing day. For example…..Driveway (cement) is two toned because they cracked it and just patched it. Our walkway (cement) is all spotted because they poured it in heavy rain. Now Lennar says it’s not under warranty immediately after closing. We ran two months behind schedule. That is consistent throughout our neighborhood. Other ...
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 3
How many corner Lennar cuts and how bad the building materials are used. If it’s the cheapest then they use it.
- Brett S.
- Verified HomeBuyer
- May 18, 2021
- Johns Island, SC
If you want a quick build with tons of issues and half butt work? Go with Lennar! Fit and finish is embarrassingly bad. Having Lennar fix the grout in the master because the workers stained it with moody shoes. At first they weren’t going to fix but thank God for the amazing people in warrenty. That’s about all that’s good with Lennar is their warranty department. Guess they needed a good one with all the issues they have. Walls aren’t straight, base boards are wavy and/or chipped with paint just put over top, paint everywhere on everything. Looks like a Jackson Pollock painting until I had ...
Total Score 3
Quality 1
Trustworthiness 1
Value 2
Responsiveness 5
Lennar - No attention to detail on the finishes of the house and low motivation
- Thomas B.
- Verified HomeBuyer
- March 17, 2020
- Goose Creek, SC
No attention to detail on the finishes of the house and low motivation to find and fix problems.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Poor Quality
- Shaun T O.
- Verified HomeBuyer
- August 13, 2025
- Summerville, SC
Overall disappointment in the quality and lack of empathy to help. Also being lied to about door molding length and clear builder damages. But guess it’s on me and my purchase.
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 3
Mr
- Luis C.
- Verified HomeBuyer
- August 13, 2025
- Summerville, SC
Poor quality paint, when cleaning the floor the baseboard loose the paint. Bathroom sinks with manufacturer defects, floors vinyl not glued around ALL walls. Kitchen sink food garbage barely pushed water out, poor water pressure on all of the faucets. These houses are sold well built houses. Getting repairs done is a nightmare.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
The builder was a nice man but the work load was way too much, way too much rush rush and soo many mistakes were made
- Thomas G.
- Verified HomeBuyer
- July 30, 2024
- Summerville, SC
Alot of things went wrong during the move in process like no mail boxes were established for almost a month and once our mailboxes were assigned the only communication was made on facebook? this is a retirement community and many do not have social media accts the work in the house is sloppy due to timeframes set forth
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 1
Would only proceed with caution
- Michael D.
- Verified HomeBuyer
- May 05, 2024
- Summerville, SC
Experience with sales was great. Our construction manager below average. Home wasn’t ready for our New Home Orientation with 4 painters working and sanding dust everywhere made finding issues next to impossible. Our experience with Customer Care so far has been poor.
Total Score 3
Quality 2
Trustworthiness 1
Value 4
Responsiveness 1
I don’t know what you want
- Helaine R.
- Verified HomeBuyer
- March 19, 2024
- Summerville, SC
Terrible quality and finishes. Would not recommend
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 3
Follow through lacking.
- Tanya S.
- Verified HomeBuyer
- January 17, 2023
- Summerville, SC
The loan officers and sales representatives were very helpful. The second construction manager, Chris, DID NOT follow through on the items he promised would be fixed and they still are not fixed. This puts unnecessary stress on the buyer.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Quality control
- Steven R.
- Verified HomeBuyer
- September 13, 2022
- Summerville, SC
Bad bad bad. Issues with cement and grading of property. I can’t even walk between my house and neighbors. I lost a sneaker in the mud and lawn mower gets stuck. This was brought up at the last walkthrough and said it would be addressed. Never was and now it might cost me thousands to make right. I have 8 kids that are all adults and home buying. I have told them all to look elsewhere
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - After I moved In I started to see things I did not see in my
- Timothy M.
- Verified HomeBuyer
- April 19, 2022
- Charleston, SC
After I moved In I started to see things I did not see in my walk through, like paint issues cracks, the flat paint is terrible and the color is not great. I now have a window that water comes In through and ruined my window sill and wall they can’t come fix it for 2 weeks.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Lennar - Buying experience was great and easy, got update calls every
- Anonymous
- Verified HomeBuyer
- February 15, 2022
- Charleston, SC
Buying experience was great and easy, got update calls every other week from builder. Lennar severely lacks in skilled labor, many issues with craftsmanship, month and a half in to our new home and still a long list of items to address.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
Lennar - Nice home, but many issues and no response on the issues.
- Van B.
- Verified HomeBuyer
- August 06, 2021
- Summerville, SC
Nice home, but many issues and no response on the issues. Still waiting for the back door lock to be repaired. Not very safe without it! And can still see outside front door when closed
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
So disappointed!
- Anonymous
- Verified HomeBuyer
- September 24, 2019
- Mount Pleasant, SC
Disappointed to discover that our new home needs so many fixes/has so many deficiencies (including code violations). Would think that, for the price we paid, quality of materials and workmanship would have been better.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Buying a Home SHOULD be a Happy Experience
- Jacqueline B.
- Verified HomeBuyer
- September 22, 2021
- Summerville, SC
The overall quality of the workmanship and warranty repairs are a joke. Dealing with the constant repairs and all too familiar "no call no shows" are a full time job. I've lost count of the number of repair tickets I submitted and I've burned through all of my vacation time rescheduling appointments because it is almost guaranteed that there's going to be a no show. I regret this purchase and I will never purchase another Lennar.
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Low quality of craftsmanship
- John D.
- Verified HomeBuyer
- June 19, 2021
- Mt Pleasant, SC
Let’s start off with the good. Jennifer in the sales team, was great to work with. Everything else has not been a good experience. The craftsmanship of the house is not of the quality you would expect from Lennar or any home builder. There are so many issues with the home. Once we submit a ticket the team try and take the easy way out of fixing the problem and then it looks worse than it did originally. The team have to fix it numerous times and it fix is not of the quality you would want for a brand new home. Another issue is the lack of responsiveness to getting open tickets done. We have ...
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar mortgage sucks
- Nicholas M.
- Verified HomeBuyer
- September 08, 2024
- Summerville, SC
We was lennar mortgage and it was the worst experience we had buying a home. Our saleswoman was great. Our foreman was awesome House was built great
Lennar responded:
Good afternoon Nicholas, Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration you faced with the loan ...
Total Score 2
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Be prepared to run down your own issues and updates.
- Austin H.
- Verified HomeBuyer
- March 21, 2023
- Charleston, SC
The builders were great, the mortgage people were great but the initial sales rep, Andy, was a pain to work with making the overall experience terrible. I had to run down answers to my questions on the status of my house/lot several times and when questioning what the hold up was I was only ever told no updates. For a first time home buying experience it was pretty terrible.
Total Score 2
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Lennar - It’s a new never lived in home
- Aaron B.
- Verified HomeBuyer
- June 01, 2021
- Summerville, SC
It’s a new never lived in home
Lennar responded:
Hi Aaron, thank you for your review. We appreciate you taking the time to share your thoughts, if there is anything additional we can do please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 5
Trustworthiness 3
Value 5
Responsiveness 2
Overall satisfaction
- Susan J.
- Verified HomeBuyer
- June 29, 2019
- Charleston, SC
I love my house, the workmanship is great but I am very disappointed that the swimming pool will not be installed until the summer or 2021 when I was told it would be built by 2020. Management has not reached out to make accommodations for us to perhaps utilize nearby facilities until the pool is place. Also there has been a recent decrease in the value of townhomes in Grand Bees which is very disconcerting.
Lennar responded:
HI Susan, thank you for your feedback about the swimming pool in your community, as well as your property value concerns. We are sorry to hear about this. Please feel free to contact us at corporatecustomercare@lennar.com with any details you would like us to review for you. – Lennar Customer Care
Total Score 2
Quality 4
Trustworthiness 3
Value 3
Responsiveness 4
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