Lennar Reviews in Charleston, SC

If you want a Brand new house that you have to fix, buy a Lennar Home. Outside of the lack of craftsmanship throughout the home and garage, there was very little oversight on the contractors during the building process. We would be told that certain things were being done on the home and then find out that nothing had been worked on in weeks. Our home sat for 12 weeks during the inspection process and was failing inspection due to the issues that were there from the initial inspection. Lennar told us that it was making progress until we saw the actual inspection documents that showed the negligence in the build. There is such a lack of oversight and a lack of caring from Lennar because in this housing climate, they can always find another buyer. Phone calls and text messages would just be ignored and then the construction managers would act surprised when the concerns that were brought up became issues towards the end. We have been in our “new fixer-upper” now for over a month and the quality of work is awful. The finishes from painting to actual framework look as if I would have done them myself. Windows that don’t latch, doors that don’t shut correctly, siding that is missing leaving the home exposed, walls where you can see where they were patched, paint that doesn’t match, raw wood exposed, yard that wasn’t leveled, and bowed walls on the third floor (something we brought up prior to the inspection phase) are just some of the issues. If you are buying a Lennar home, expect to put in an extra $10,000-$20,000 after the fact just because they don’t want to do it right the first time and they hope that you get tired of calling them out. They beat you into submission purely by ignoring or delaying their response by weeks at a time. Buying the home based on layout was easy as they look great. Watching them build the home was a nightmare that made me second guess every penny that we spent on the home. We will keep our fingers crossed. ... More

Our experience with Lennar was horrible. The quality of our home is terrible and our construction manager, Eric, didn't care about doing his job. He lied and dismissed our concerns. We failed our framing inspection multiple times due to Eric not doing his job. We had a 3rd party inspector come out and pointed out things that were wrong with our framing. Multiple times Eric lied to us saying everything in our report was fixed, just for us to find out it wasn't. On our pre close walk through he didn't want to hear our concerns about all the issues and we had to make him do the blue tape walk through. On the day of close nothing from our check list was completed. He said straight to our face, I have 20 homes, what do you want from me. Our home was 4 different colors due to them not being able to match paint during touch-up. Eric's response, it is what it is. We went over his head to his boss and the next day we had area reps, the paint company owner and the paint manufacturer at our home saying something was messed up and they needed to repaint. Eric made this whole situation a nightmare. The quality of our home is so bad... It is built like a $100,000 home, not the price they charged us, just short of 1 million. The caulking job through out the house is a joke, you can see every drywall seems, drywall patches are super noticable. They used the cheapest paint and materials. They used the cheapest contractors and it shows. The funny part is when we called them out on the lies and the dishonest communication Eric and our sales rep Gabe tried to cancel our contact because we were being unreasonable. You know asking them to be honest and communicate with us. On close we had them create an expectation list for a ton of items that should of been caught by Eric... But again he didn't care. We are 2 months past close and we have to email them every day to get them to honor their promise. Still everything isn't fixed. Lennar does not care about your home or their customers, just their money. ... More

Andy, our sales person, was great. We felt at ease with him during this purchase. We were disappointed when he was moved to another neighborhood because we felt we'd be out of sight and out of mind when it came to questions during the build. Andy still communicated with us regularly and advocated for us , even remotely. Unfortunately the person responsible for our build wasn't as good. He answered our requests and questions with answers he was unable or unauthorized to do. If we asked "can you do this...?" in our house, he'd say yes, then it wouldn't happen. When we continued to ask for updates he stopped answering texts, emails and phone calls. We learned later that he could not deliver on those promises. He's evidently no longer with Lennar. There are some significant quality of worksmanship issues. Drywall is nowhere near smooth, screws were showing in drywall (not "pops" - screwheads were visible), paint was not good enough- it looked like the paint was watered down in some places where the drywall was still visible. It was mostly just the trim and finish that should have been much better. All of the functions work fine. No electrical, plumbing, or structural issues. ... More

What I especially loved about the experience with Lennar is the team who provided support and guidance from the time of purchase to build to close and now post-close. That one does not need to pick out finishes or worry about those details was a plus for me as everything Lennar selected was what I would have selected myself in large part.

The workmanship on this house is ridiculous. There is paint on the carpet, clumps of caulking everywhere, careless installation of the water lines, paint splattered on the floors….honestly, I could go on and on. The response to my work repair requests have been great so far.

Kevin is horrible. Lennar mortgage ran my social security number without my consent. I had told Kevin that I had my one lender but he would not listen. I felt like he took advantage of me because I was a single mom doing this on my own.

We recently purchased a Columbia home model with Lennar. The process went smoothly with their lender and title company. Our loan processor was awesome. There were other minor issues but they fixed them after our initial walk through, which was great. Thank you Lennar!

In the initial part of the experience, Julie was great and helpful. We were able to select the floor plan and model we wanted in a time frame that worked for us. In the middle/financing part, we became exhausted. We completed the loan application by the first of the year, and the house was originally set to close the last of February. The loan team waited until February to start reaching out about missing documents and application discrepancies. Then they moved up the closing date to mid-February, made us feel rushed but like we would be fine to close, and then sent us several mixed signaled about whether we would even be able to close at all. After several rounds of applications and emails and DocuSign-ing, we closed in early March. I felt like the loan team assigned to us did a good job of trying to help, but the whole process turned me off from buying a house with Lennar again. Why would you wait so long to start such a process, move up the closing date, and pressure homebuyers to make so many changes? The whole loan thing left a sour taste in my mouth. Now that we are moved in, I’m happy with the house. The neighborhood is beautiful. The house is solid. We’ve only experienced a few minor issues as we’ve moved it. Repairs take a while to schedule, but they do get addressed eventually. ... More

This is my fifth home I have had built. The overall experience was one of the best that I have had. My site project manager was very responsible to my emails and issues, which was greatly appreciated. Overall, the house had less issues at closing than previous homes. I was not a fan of not being able to make selections for options as in previous homes, that was always a selling point for me in buying my own home. This was an investment property, so I was able to move past that, but still didnt like the exterior color of the home. Also, the large walk-in master shower really should have a shower door, not the expectation of a shower rod as that would have flooding issues. I had to invest in a shower door post move-in. The sod that was put down also sat at the end of the road for a week or more and was mostly dead when I took ownership of the home and the yards on the entire street look very poor because of this. ... More

After I moved In I started to see things I did not see in my walk through, like paint issues cracks, the flat paint is terrible and the color is not great. I now have a window that water comes In through and ruined my window sill and wall they can’t come fix it for 2 weeks.

We have had issues. Our foundation has sink spots so they are having to pull up our floor and pour concrete. Drywall work is also done poorly. I haven’t been too happy with how poorly some of the work was done. We had our own inspection done and are still waiting on some of the items to be fixed. We closed late Feb.

I'm just glad it's over, and I'll leave it right there!

Not impressed one bit by this company. Too many corners cut.

My experience with Lennar was flawless. They did an amazing job building my new home and getting me closed as fast as possible. I’ve heard from other first time homeowners that went with a different builder that they had a very stressful experience but I was stress free. My home package was an all inclusive one where I didn’t have to go through the headache of picking things out (light fixtures, cabinets, paint color, etc) but the designers did an amazing job at picking out the features, everything flows well together. The home also has a lot of smart features which is a plus. I recommend anyone to go with Lennar! ... More

This was and continues to be a bad experience. The construction quality is embarasingly bad. The customer services is unprofessional and helpful. Lennar "takes the money and runs".

There have been multiple issues with my home buying purchase from the Lennar mortgage all the way to the construction team that still over two months after closing has not completed the punch list or things that need to be addressed. The customer service has been terrible. I wouldn’t recommend ever buying a home from Lennar.

We were happy with the initial buying process and incentives. We like the standard upgrades. We do not care for the pre walk process. We had to do the final walk 2 hours before closing. We were unable to change the time which left us feeling rushed. There were excessive cosmetic issues which means we have to wait until month 11 to have those fixed since there was no time. The flooring company left us extra flooring and it was here during pre walk, but was taken before we closed. No one can tell us the paint base. So a free gallon of touch up paint is useless without that information. There is work on the porch that needs to be completed and it had been 2 months since we closed. The trim work was very rough. Nothing is square or level pretty much all over the house. The landscaping was horrible and we had to spend over $500 to fix it ourselves. The front yard doeant drain properly. ... More

Delivered quality home in record time.

The finish work in my home is horrible. Poor workmanship in regards to the wood trim and doors. Lack of time taken to measure properly. Lights hung with no apparent designated location. I have a wall that is 2 inches out of plumb from top to bottom. The interior paint job is the worst I've ever seen, all around.

Appreciate clearly documented mechanicals and unknowns (such as insulation) and how Lennar stands behind the homes with adequate warranties. Having the latest smart technologies is a huge plus!

For the amount of money we spent on this new build, we are unsatisfied with the quality of work and very little attention to detail that we have found, and continue to find. The walls are extremely thin... we can hear everything inside and out.. and the home doesn't seem to be well insulated (drastic temp difference from room-to-room). Some of our windows were not level and the spackle within the window sills is terrible (uneven, not sanded well). The quality of the paint used in the home is like chalk. Even the lightest brush up against a wall and you've got a mark or scuff that can't be washed away without taking the paint off the wall. Two of our shower inserts were not installed properly and there are gabs and unevenness between the panels. One is so bad that there is already a severe crack in the wall after only one month. We have several spots under the carpet where we walk and there was clearly debris of some sort left on the subfloor before carpet was installed. The overall cleanliness of the home when we moved in was little to be desired. It's like they came in with a dirty cloth and just wiped the surfaces. There was still dust everywhere, especially along ALL the floorboards. On a positive note, Troy did keep us well informed on the progress of our house and was easy to get in contact with when needed. Brennan was a pleasure to work with and we understand that his time was spread thin so he couldn't always be on our site watching the work that was being done. We just wish the quality and attention to details from those doing the work would have been done with a bit more thought and care. I will also say that Melissa, with Lennar Mortgage was a pleasure to work with. Overall, the people we worked with during the process were kind and easy to work with. However, Lennar as a company comes across as they want their money and then their off to the next. ... More

Buying experience was great and easy, got update calls every other week from builder. Lennar severely lacks in skilled labor, many issues with craftsmanship, month and a half in to our new home and still a long list of items to address.

Love the house, but when I requested a pretty serious heating issue be addressed, there was no sense of urgency, to the point where the issue is still not resolved and it's been almost 2 months. Also noticed a crack in the tile the day we closed in December and the Crack has not been fixed. Had we not put tape over it, someone else besides me would've gotten cut .

We had issues right before closing and ended up delaying it. We have continued to have issues with the house. We love the location and house layout though.

Lennar has built a solid and well appointed home, the workmanship of the house itself is excellent and I’m very pleased.