Lennar Reviews in Charleston, SC
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What Charleston Homeowners Have to Say About Lennar.
Read all 549 verified reviews from homeowners that built a new home with Lennar in the Charleston area. Charleston homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Charleston Area
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Customer Reviews
Generally Poor Quality assurance on finishes.
- Donald H.
- Verified HomeBuyer
- February 08, 2022
- Mt Pleasant, SC
Trim, paint and other final details of the “completed” home showed almost zero quality control. Oversprayed paint, poor paint coverage, dented, dinged and warped door jambs and trim.
Total Score 4
Quality 1
Trustworthiness 3
Responsiveness 1
Lennar - I thoroughly enjoyed my home buying experience with Lennar.
- Molly C.
- Verified HomeBuyer
- February 06, 2022
- Summerville, SC
I thoroughly enjoyed my home buying experience with Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The speed and efficiency of the buying experience with Lennar.
- Mark E.
- Verified HomeBuyer
- February 01, 2022
- Charleston, SC
Excellent buying experience with Lennar and the closing agency.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Lennar - Lennar did a great job with everything and fixed everything we
- Jamie A.
- Verified HomeBuyer
- February 01, 2022
- Summerville, SC
Lennar did a great job with everything and fixed everything we asked from inspection to final walkthrough. We moved here from Ohio and were not able to see the build as much as we wanted, but the Supervisor was awesome communicating and sending photos.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
What a great location.
- Brandon D.
- Verified HomeBuyer
- January 27, 2022
- Charleston, SC
Lennar did very well in securing the land and its layout of the community. I do not know how they rate among other home builders but I am satisfied with the product and experience.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Average house for premium price
- Andrew S.
- Verified HomeBuyer
- January 25, 2022
- Johns Island, SC
We did not have any say-so to pick options or make any changes to the options that Lennar chose. Construction was rushed and it showed in the quality of workmanship. We paid a premium price for an average house. Would not recommend if you want design options or something better than builder grade materials.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
QUIT SENDING ME SURVEYS
- Sean K.
- Verified HomeBuyer
- January 25, 2022
- Johns Island, SC
The process of building was enjoyable until you decided to send me surveys everyday!!!! I literally hate surveys. Quit sending them to me.
Lennar responded:
Hi Sean, thank you for this review. We are sorry for the frustration caused by our survey processes. We value your feedback and it helps us learn as a company. Please let us know if there is ever anything we can do to help. Our team can be reached directly at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 4
Trustworthiness 4
Responsiveness 3
Communications and construction updates
- Alfonso C.
- Verified HomeBuyer
- January 25, 2022
- Charleston, SC
Lennar has been a great company to work with, beautiful designs, quality construction and open communications with sales and project management. I definitely recommend them
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Overall experience was great.
- Kathlina S.
- Verified HomeBuyer
- January 24, 2022
- Johns Island, SC
Overall experience was great. Any concerns we have had so far have been addressed timely.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The Poor quality of workmanship in final walk through.
- Meghan S.
- Verified HomeBuyer
- January 23, 2022
- Summerville, SC
The Sales team was excellent throughout the process and even after we closed on our home. The quality of the build as well as the communication from the project manager left a lot to be desired. The change in timeline was not communicated and we are still waiting for items to be completed. We still have blue tape on items that were not repaired from the initial walkthrough.
Lennar responded:
Hi Meghan, thank you for this review. We want to apologize for the issues you faced during your final walk and following closing on your new home. If anything is outstanding, please send us a message at corporatecustomercare@lennar.com with any details you can provide, and we will follow up. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 1
Rush job
- Jenna B.
- Verified HomeBuyer
- January 21, 2022
- Johns Island, SC
Although we appreciate that Lennar pushed to meet our established closing date, it was at the expense of the quality and completion of certain items. We are now 4-5 months post closing and still have items unfinished. Our construction manager essentially abandoned us and it's been extremely difficult getting things fixed via the warranty group. We love the house but this did not go the way it should have.
Lennar responded:
Hi Jenna, thank you for sharing this review. We want to apologize for the outstanding issues you have faced since closing on your home and poor service you received from the team. If there are any items outstanding in which we could help, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
Lennar - LENNAR is very responsive during whole process
- michael c.
- Verified HomeBuyer
- January 20, 2022
- Charleston, SC
LENNAR is very responsive during whole process
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
Great construction process and communication
- Arrived H.
- Verified HomeBuyer
- January 20, 2022
- Summerville, SC
My superintendent was great! He kept me informed of every step of the process, sent pictures, and was always quick to answer questions. He also provided great post-purchase support. 100% would recommend.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ensuring that we understood everything to do with the home and the warrantee
- Adam O.
- Verified HomeBuyer
- January 19, 2022
- Summerville, SC
We had a great experience. Rusty was amazing at helping us and walking us through everything
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Alan our builder was awesome!
- James L.
- Verified HomeBuyer
- January 19, 2022
- Summerville, SC
Kasey in front office was amazing!! She answered all of our questions and walked us through every step of the way! Alan was exceptional and payed great attention to detail and fixing any issues that needed resolving!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Ask a lot of questions before signing a contract.
- Katherine F.
- Verified HomeBuyer
- January 19, 2022
- Charleston, SC
Ask a lot of questions before signing a contract.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
lack of supervision during the finish trim stage, sheet rock, HVAC install
- Marc M.
- Verified HomeBuyer
- January 19, 2022
- Summerville, SC
very nice community but the nearest school for my kids to attend is over 30 mins away and estimated bus drive is 1.5 hours. If we needed to pick up or drop off our kids it would consume over 2 hours a day spent driving. If you have kids that need to attend school do not move here. also the infrastructure has not been addressed. One builder is dropping 700 homes and the roads are single lane each way. This area is going to be a mess for several years until the growth catches up to the homes being built.
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 3
Lennar - Overall, very satisfied.
- Leo C.
- Verified HomeBuyer
- January 19, 2022
- Johns Island, SC
Overall, very satisfied. My only complaint would be the interior painting, specifically the trim. Workmanship is not what I would expect based on the cost of our home.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Nothing
- Nicholas G.
- Verified HomeBuyer
- January 18, 2022
- Summerville, SC
If you weren’t rushing to hit a close date to keep the transaction in the fiscal calendar I feel we would have moved into a more ready home and avoided the issues we face
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 5
Easy!
- Aimee G.
- Verified HomeBuyer
- January 18, 2022
- Summerville, SC
Great people to work with and an easy process!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality of work in the house is not great
- Michael W.
- Verified HomeBuyer
- January 18, 2022
- Summerville, SC
Lots of issues with drywall and paint.
Total Score 4
Quality 1
Trustworthiness 3
Responsiveness 1
Lennar - Houses are being put up really quickly and the attention to detail
- Alyssa P.
- Verified HomeBuyer
- January 17, 2022
- Mt Pleasant, SC
Houses are being put up really quickly and the attention to detail is suffering because of it. We are still waiting for repair of the landscaping that was damaged by contractors driving on our lawn, poor drainage at the end of the street which causes flooding and mud building up where adults and kids have fallen. Too many transitions within the warranty department and no notice of who the contact person is. Wood is chipped throughout the house, poor paint/caulking jobs, doors misaligned, residue from stickers left on the showers and tubs which are difficult to remove and uneven floor boards ...
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
Great People
- Abraham O.
- Verified HomeBuyer
- January 14, 2022
- Summerville, SC
Everyone at Lennar was a pleasure to work with. I was not shy about what I wanted addressed and they addressed it all. Our home closed on time and each person from Sales to Construction was excellent to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Our experience with Lennar financial staff was absolutely great,
- Elizabeth S.
- Verified HomeBuyer
- January 14, 2022
- Summerville, SC
Our experience with Lennar financial staff was absolutely great, thank you for making things so smoothly, The building team was great as well thank you for everything and all the work. We love our new home..
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Irresponsible project manager and low quality of workmanship.
- Shixiong L.
- Verified HomeBuyer
- January 13, 2022
- Mt Pleasant, SC
Irresponsible project manager and low quality of workmanship. My worst experience ever from buying a new home in years.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
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