Lennar Reviews in Charleston, SC

My experience with the purchase has been bad. I would like to mention 4 points that have made my experience a bad experience. The first point is that in my first week living in the house I discovered that the house had plague (something that they did not solve.) Point number two, before closing the purchase I made a complaint because the scale in my house is 3 shades different ones on the staircase and the only response from them was that that is what there is because there was no more material. Point number 3, The A/C compressor is defective and has an annoying noise, I have already made a claim and am waiting for the replacement. In short, they did not do a quality control before handing over the house. ... More

The overall quality of the workmanship and warranty repairs are a joke. Dealing with the constant repairs and all too familiar "no call no shows" are a full time job. I've lost count of the number of repair tickets I submitted and I've burned through all of my vacation time rescheduling appointments because it is almost guaranteed that there's going to be a no show. I regret this purchase and I will never purchase another Lennar.

Let’s start off with the good. Jennifer in the sales team, was great to work with. Everything else has not been a good experience. The craftsmanship of the house is not of the quality you would expect from Lennar or any home builder. There are so many issues with the home. Once we submit a ticket the team try and take the easy way out of fixing the problem and then it looks worse than it did originally. The team have to fix it numerous times and it fix is not of the quality you would want for a brand new home. Another issue is the lack of responsiveness to getting open tickets done. We have opened tickets do to poor craftsmanship and sometimes they will close them without fixing them. I would not recommend Lennar as a home builder. ... More

We was lennar mortgage and it was the worst experience we had buying a home. Our saleswoman was great. Our foreman was awesome House was built great

I was disappointed in my experience as the communication from all teams involved was inconsistent and created financial burden for me. I went through three different mortgage people with no awareness of the changes happening, my move in date changed multiple times with no communication and my sales team just blamed everyone else. This is a big company and the multiple failure points was very disappointing. Take ownership within each team for each family.

All-in all i think I got good value.. the quality seems decent for the price though its only been a few months I have had no issues. The only upsetting part of the transaction was that it was made clear my closing date was set in stone and could not be changed (i asked to move it up even 3 days and was ignored). On the day of closing it seemed nobody knew i was closing. I reached out to my realtor a few days prior as i'd heard nothing and she didnt respond. I sent a frustrated email the day before closing because I hadn't heard a thing and finally got a response that was quick and impersonal - check your welcome email basically. The day of closing I asked Lennar who was doing my walkthrough and it seemed they forgot again I was supposed to walk through the home to confirm all the repairs had been made before I signed papers. Someone rushed over 1 hour before i signed and did a very quick rushed tour of the house. I noticed other neighbors had signs hanging on their garage with their names saying welcome to the neighborhood. I got nothing. In fact a few days later my sales person drove by and parked just outside my driveway and wouldnt even look at me when I attempted to wave or say hi. Very rude honestly.. I didnt feel very good about the whole process after I had been forgotten the day of closing and it was Lennar that insisted I close on that day without any alterations. I think if I didnt start sending a ton of emails and calls the day before I never would have closed. The worst part is! i found out the day before closing my street didnt have internet and there was no timeframe for when we would. It took over a month after closing to get internet. Who in this day and age can survive with no internet in their home? And to not even mention this untli day before closing!! ... More

Overall rushed, sell sell sell.a lot of feeling of false caring.

The builders were great, the mortgage people were great but the initial sales rep, Andy, was a pain to work with making the overall experience terrible. I had to run down answers to my questions on the status of my house/lot several times and when questioning what the hold up was I was only ever told no updates. For a first time home buying experience it was pretty terrible.

It’s a new never lived in home

I love my house, the workmanship is great but I am very disappointed that the swimming pool will not be installed until the summer or 2021 when I was told it would be built by 2020. Management has not reached out to make accommodations for us to perhaps utilize nearby facilities until the pool is place. Also there has been a recent decrease in the value of townhomes in Grand Bees which is very disconcerting.

very poor quality build. our sod is all dead. we closed in february and when the grass woke up this spring it's mostly weeds and dirty. we also have huge divits all over our yard it seems that they just threw the sod over the construction site without regrading. and lastly huge puddles of water in between our houses. (lots of drainage issues) quality of the home is average. lots of things to complain about but it's a builder home. it feels like someone put this house together in a few months wiich is exactly what happened. does not feel like the quality we should get for a 640K house. ... More

When Lennar contractor pour the foundation for our house they didn’t level the foundation foundation therefore when the flooring was put in there were low and high spots throughout the house. Even though they removed the flooring and removed Natalie’s it again but they could not get it right. Our furniture throughout the house are not level. The light switches in the bathrooms were installed behind the door when you walk in the dark you have to open the door all the way and look for the wall switch.

Overall, construction choices feel slapped together with no fore-thought on the completed project. Lower quality trim shows areas that should have been sanded smooth prior to painting. Have had an issue in my yard since day one, and have been tossed between HOA and Lennar for resolution. I had high hopes for this next chapter in my life.

Signed on the dotted line, lined up our own mortgage lender and attorney...poof...there went the customer service for Lennar's Sales Team member, Lori. No longer answered emails, didn't tell us how to get vital information regarding our home (mailbox keys, HOA info/login, etc). As soon as you use anyone but their title, mortgage or lawyers, you're dead to them & good luck. Make sure you do an independent inspection of your home prior to move in. Lennar will tell you they have an "independent" inspection but don't believe them. We found 3 code violations and multiple issues with our house, including water damage after their inspection was already completed. Post inspection and since moving in, we've found whole sheets of drywall that weren't properly nailed in place, unsealed tile, uneven and missing flooring/carpet, uneven doorways and doors that don't close properly/are cut incorrectly. The list goes on daily. The only saving grace thus far has been the warranty department. We've had two positive experiences with having major things fixed & if it wasn't for that, I would regret buying this house entirely. Expect to replace pretty much anything builder grade within the first year or so and you'll be much more in tune with the reality of a Lennar home. ... More

My loan officer was great, he was their every step of the way. After the sale John reached out and checked on me. Jessy was good during the walk thru but became unresponsive after the sale was final. I did not like the fact that the house I had a contract on was still been used for site tours. No walkway in the front of the house, you must walk in the grass rain or shine to get to your front door No gutters on the house bummer. The grass was installed in the winter you have more dirt than grass present day I have all weeds. I was given a water hose for irrigation. We are in 2025, and you did not offer a smart home package ? No walking path from garage to the house, inside garage unfinished. Closing was a really bad experience; construction was going on I could not hear the attorney I have to keep asking questions as he keep repeating himself. I love the house however I fell in love the first time I walked into the model, the stairwell and the big Island take the show. Ammie the sales professional did her job by getting me interested in the house welcoming me taking me on tours connecting me with John and then she was off to the next one. I was moving from and did not have a lot of time to house hunt, Lennar was the only company that hah inventory. Anyway, this feedback will not change anything I am sure it will just go to the junk mail anyway thank you all and good luck. ... More

Like used car salesman, they fast talk you to look over and past their work. The cm had no integrity and did not stand by his word. The Sheetrock was poorly done throughout the entire house and even after a month of work still not right.

Do not use Lennar mortgage. Maybe it was just my loan officer but phone calls weren’t returned. Emails not answered and I was told I was getting money back at closing. Then I wasn’t. Then I was. I was told to put 10% down but it turned out it should only have been 5%. Then I was told PMI had to have insurance on it in order to get it cancelled if I paid it off early. Then I was charged $7000 for it. Go to any other lender. Not lennar lending.

The Good: Lennar is a quick builder. The Bad: The home quality is not the best. There are some things done great, like the master bath and the gourmet kitchen. However a gourmet kitchen consist of a gas range top and a stainless exhaust hold. And the gas top was left unmounted and slid around the first time we cooked on it. Had to have that fixed properly. Understand these are spec homes with a 40 day start to finish turnaround. As you can imagine, this is a quantity over quality home build. Make sure you order your own home inspection prior to your first walkthrough before closing. It’s $500 well spent. Lennar will not tell you what is not correct in your brand new home. If you don’t see it or point it out, Lennar will gladly sell it to you just the way it is. Broken or poor quality. They will gladly sell you a poorly built home. You will have to pay extra to have your garage painted after you move in. That’s not optional. You will have to install your own towel and toilet paper hardware in the bathrooms after you move in. Lennar doesn’t supply those either. And no mention of that when purchasing. A first for me. The drywall finish and wood trim craftsmanship is terrible. We found lots of areas that needed repaired during our walkthrough before closing. The Lennar project manager for our home walked through our home for four hours and taped the areas of repair or replacement. After moving in we realized that the tape had only been removed and most of the repairs were not fixed by the day of closing. So we have had three rounds of repairs after we’ve moved in and still ongoing. Pre home inspection revealed the attic insulation had areas with 4” of insulation. Had to have contractors come back to spray more insulation. The concrete finish in our garage is horrible. Lots of divots, lumps, gravel is almost sticking through the finish. Lots of cracks in the floor. Crack across the main foundation footer at the garage door entry. The sidewalk your door is the same. Terrible concrete finish. And they broomed the finish different directions on the same sidewalk. The master bathroom shower tile had lots of areas with no grout. Lennar sent someone to fix. The halfway did it and left smeared grout all over the tile. Had to go back and wipe everything down before it hardened. Back patio concrete was not finished at the screen door and there was large opening along bottom of door. Lennar sent someone to fix. The basically took cement and filled the gaps. Now the concrete looks patched and poor quality. The bottom of the screened porch where it meets the side of the house had about a 1” x 4” gap that was left open for snakes and bugs to access the screen porch area. Just terrible quality. The dormer window glass over the front porch was left broken. Had to have someone replace that. Pay attention to the electric, light switches and electrical outlets. They are placed in the most odd places. Some light switches in our home were place 2 feet from the door. You have to feel around in the dark to find them. The electrical plugins are randomly spaced on the walls. About one per wall regardless of wall length. So not very user friendly to use if you want to conceal electrical chords. There are 6 lights in the kitchen operating from one light switch. Lennar is installing the absolute bare minimum switches and electrical outlets. When you open the electrical breaker box, you will notice there’s are more blank spaces than used spaces. That’s because they installed bare minimum electrical devices. The 11’ x 17’ screened porch had one electrical outlet. Horrible design. Ceiling lights are minimal. One 4” glad LED in all rooms except kitchen. The living room has one 4” LED in the middle. The lights over the kitchen island are not spaced evenly. So you can’t change out the 4” LED to a nice pendent light unless you have the lights relocated. I think the minimum lighting is installed so you can’t see all the horrible craftsmanship during your walkthrough. The heat pump piping is installed in the master bedroom wall and the pump outside the window. As you can imagine, it is loud and the pipes vibrate in the wall. Absolutely horrible design and location. You will hear the noise as long as you live in your new home. And Lennar will not allow any change to the plans or equipment location when building. The walls and ceilings are all one paint color. Gray. That’s all you get. Both garage doors had to be readjusted to close gaps. My advice, don’t mug a Lennar home. If you do, get a home inspection before you close. Ask to see the building plans and make sure everything is where is should be. Be prepared to spend alot of extra money after you move in to upgrade all of the lights, paint, and else upgrades to make your home how a normal good quality home would be built. Be prepared to settle for less in a home, and to pay more for less. Personally, I would never recommend buying a Lennar home after our experience this year September 12, 2024 up until today November 14, 2024. If I could sell and move without the burdens, would do so today. Do your homework for different builders and compare quality on the quality and craftsmanship between builders. Read reviews and assume you might be the next buyer to experience the nightmares. ... More

Seems like sales was not interested in our needs; just getting homes off the books. If we were told that they were having a sales event in July, we would have waited. We wanted the Waverly & got the largest home we could afford, the Osprey. We didn't know some of the larger homes may have a bonus room upstairs; didn't know that the there were more homes available other than the models. Would have liked to have brought our pool table, but sold because no room in Osprey. Sales person said when we do a Reverse to Purchase, would only have to put down half as much...LIE...ended up having to put down more. Wasn't told that A/C unit would be in back & outside our bedroom; the models show on the side. Back-flo is right next to it. With the small yards this takes away from our outdoor space. With Capital Gains, we can't move for 2 years. Seems like Lennar doesn't care about the homeowner's quality of life Very disappointed. We have neighbors that feel the same way. ... More

Sod was laid dominant at the time. Once growth began weeds popped up. I was told nothing could be done. Also the sod was supposed to be rolled and two after close still not done . When the lawn service cuts they are making ruts and tearing up loss sod. Ruining the lawn!!

Try to contact to the builder to fix some stuff at house , no answer

Very disappointing experience for the price of the home.

I definitely would like to arrange an inspection by leadership to see the overall work performed in my NEWLY BUILT home, especially by GMT. Specifically, with the trash found inside the walls, we reported to Leadership. And that it was found after they had to remove the shower wall for replacement less than a month after closing. And many other less-than-satisfactory issues we have endured. The quality of craftsmanship being witnessed is borderline criminal.

We were happy with how things were going until the last two weeks to close. The Lennar rep dropped the ball and made it stressful. The punchlist items were not completed until the morning we closed. We didn’t get the Welcome Home banner or rug rolled out made us feel like just a number. And lastly there still are no street lights and it gets dark at 5pm was told these would be hooked up 2 weeks ago.

We love the floor plan of the house, general layout an functions. We love the neighborhood too which is why we bought Lennar. Aside from those the experience was painful and exhausting. The amount of quality control I had to do on their work is unreasonable. Rarely could they provide straightforward answers and if something wasn't right they didn't have a path to escalate issues. You have to go find executives to complain to yourself. The design and marketing teams are top notch. They get you in the door and so excited but when it comes to sales and building you realize delivering is not their focus. We had so many issues with that we were told or lead to believe we would be receiving in the house vs what was actually delivered. Often times they could not confirm many details for us. They build things saying this is what the plan calls for but you can't see the plan and that plan doesn't seem to have the other information you are trying to figure out. If you buy Lennar, pay for at least 3 independent inspections of your own. Document EVERYTHING, every conversation with them, issues you find and all concerns you have. Know that the next year after you move in you'll spend setting up appointments for trades to come back and fix things in the house which means you'll have to be home alot and you'll have to clean up after the trades alot. ... More