Lennar Reviews in Charleston, SC

So not sure where to start. Bought house with down payment, Lennar waited 3 months to start building, we went through 3 Construction managers, the 3rd one quit 2 weeks after we closed. Craftmanship is awful!! walls are wavy, paint is extremely cheap. Calking throughout home is bad. DO NOT BUY LENNAR HOMES. When we did our walk through we found issues, they told us that these issues would not hold off closing, I asked for all issues to be taken care of prior to closing. We found out during final walk through only a few were taken care of, the 3rd CM didn't even care about the issues. Now 4 months after close we have blue tape all over our walls to show where imperfections are in the tape/mudding area. Waiting 4 months for a new back door, outside hardi plank needs to be touched up and painted. Find that the trades do not respect each others work, one trade comes in and damages another trades work. DO NOT BUY LENNAR if is wasn't for the poor warranty staff nothing would get done. Lennar white collars only want to make money. Area managers don't care about your 400k home and quality of the craftmanship. ... More

From the start it was a struggle. Seeing the quality from frame to finish was troubling. Todd at Eagle home mortgage was great to work with for the year long process.

Poor workmanship, over-promised and under-delivered. Needs to slow down the build process and monitor progress at all stages. Quality issues range from driveway, framing, drywall, paint, flooring, electrical, and air conditioning.

Very poor workmanship with numerous issues for a brand new home. Poor quality materials with rushed installation lead to poor quality. Extremely poor attention to detail.

We purchased a home a few months ago. With some items not finished, but we could longer be in rental so we’re in a bad situation after our house sat for about 3-4 months with minimal to no work done. We closed 3 months late. We still are living in a house with unfinished items and poor quality workmanship. Then we are constantly flat out lied to through out the entire build process and now trying to get warranty issues addressed. My tubs all have rust rings in them and had them at time of closing. My house wasn’t even cleaned. Windows have paint on them, Mia stains on soffit, concrete work is stained and honestly finished at a bad quality. The product you handed over to me and many people I know on my street is downright awful. You should honestly be ashamed of yourselves and your management and anyone who is a lennar employee. Not only will I never buy another lennar home I will always warn people and I will tell everyone about my experience with your company and how truly awful this experience was and badly built this house is. ... More

Rusty has been great he has gone above and beyond to try to get issues fixed. But the rest of the people that work for Lennar are just there for a check.

My previous review was removed by the site owner and it didn't even provide specific detail. If you'd like a first time quality (not 4th time quality) and a well built home, look for another builder. I would never buy from Lennar again nor recommend them to anyone.

The entire process has been a headache purchasing this home. Issues that arose with my inspector were not properly fixed before closing and is still something I am fighting Lennar with. They are quick to respond to issues but then “complete” them in the portal when it truly has not been fixed. I’m spending close to half a million dollars on this home and I’m getting work that is worse than my 250k DR Horton home. The employees are quick to bash DR Horton however none of these simple issues were a problem them - nor was it an issue from DRH getting support to get them fixed. You can very easily tell Lennar no longer cares about quality - it’s all about how fast they can throw up a house with the cheapest trades involved. Will never recommend a Lennar home nor will I purchase another - several other homeowners have expressed some concerns, new and existing owners. Lennar is quickly going to be involved in more class action lawsuits than they already are if they continue to choose the cheapest options and have complete disregard for the future and existing homeowners. ... More

The worst quality, when I received home inspector pictures, i thought something exploded inside terrible quality nasty people to deal with, cocky, arrogant

I was rushed during the entire process and given false promises. I was lied about being able to back out of the deal if I didn’t feel comfortable, Lennar representatives threatened me with legal action and withholding my deposit if I backed out of a home that was of terrible quality and the worst workmanship I’ve ever seen in a new build. The communication was good only until they got me to sign the contract, which the representative forced me to sign without reading. He skipped over significant details when he “went over it” with me, especially the part where I could not back out of the home without severe penalties or move my own closing date to a date of my preference due to job and family complications. Worst and most unprofessional company I’ve ever dealt with. ... More

We have been lied to, misled, dismissed, and a few other negative experiences during our Lennar purchase and ownership. From the first problem with the closing date requested when making our offer through our first significant warranty claim, it has been problem after problem, and struggle after struggle. This is our third new home purchase, and I feel we are familiar with how this process should go. Lennar has been the worst experience of the three. No one seems to care and no one seems to be empowered to do the right thing, let alone resolve anything. Running out of places to turn for help, and this is just the start of our home ownership. ... More

I am a single mom of two who lived with family for many years in order to save to be able to buy a home. I shopped for a house for a solid year before deciding on one. Lennar took what should have been an exciting and happy event and turned it into the WORST EXPERIENCE EVER! From a botched initial closing that I literally wasted an entire day off from work for to a rushed closing 2 weeks later with no New Home Orientation (and still haven't gotten one even though I've requested it several times). Drywall work throughout the house is aweful, the wrong cabinets were installed in part of my kitchen and the wrong vanity in my guest bath... which I had to figure out for myself by looking at neighbors with same floorplan. I also had to discover myself via neighbors that they completely forgot to install my attic access in my garage. Trim work throughout the home is crappy with dents and nails left sticking out. Absolutely no attention to detail in a house that was $$$$. My CM had the tactics of a used car salesman. I wish I could say the warranty side performed better but that's been aweful as well. Almost 4 weeks since turning in items and not a single thing fixed to date nor even scheduled. My advice - DONT BUY LENNAR UNLESS YOU HAVE TO FOR LOCATION REASONS (like myself). If you do, make sure you don't sign anything until everything is complete and 100% happy ... no matter what they promise you! ... More

Workmanship is inferior and many of the materials that were used should never have been used. I’ve been in my house for only 2 months and already considering selling it.

Worst home buying experience only except for my realtor. Would never buy another Lennar home or recommend to anyone!!

Everything about this home buying process was miserable and it was made worst when we moved in. We spent over a million dollars on this home and it is made so poorly. They even forgot to put air ducts in my home.. how do you miss that. The only thing that has come out of it, is that these issues have made me bond with my neighbors over our infatuation of Lennar and our home. I even told one of the builders I wasn't happy with lennar and as opposed to asking me why.. he said "thats a common theme". If it is a common theme then fix it. I am so incredibly disappointed that I can't enjoy my million dollar home ... More

Absolute horrible experience from beginning with our sales person to the very end. They have no ethics and do not follow true building codes. Sakes people tell you lies, the floor plan is 3rd grade pictures, craftsmanship of the house is beyond low grade, project managers aren’t even licensed builders which is why so many issues occur. No follow up from top to bottom. I closed in September and have 3 page punch list that has taken forever. I’ve had to have outside vendors come in. 48 outlets on 2 breakers isn’t even electrical code despite them trying to convince you it is. I can go on forever with all of the issues that have and are occurring. Lennar doesn’t care so avoid buying a Lennar home. I will continue to advocate this message on every social media platform until this corruption is exposed. ... More

Horrific! Nothing about Lennar says professionalism. Poor craftsmanship and poor customer service. Our new home has more issues than a fifty year old home. We basically had to do our CM’s job because he didn’t. Even the closing was a joke! What should have been a happy day was a cluster mess our house was filthy when we closed and we had over a 100 punch list items and not minor issues. We couldn’t even move in the first week we closed because our CM kept promising things would be done prior to closing - lies all lies some issues had been outstanding since pre drywall and he waited until the day of closing to fix things. If we had it to do over again - we would not buy from Lennar. Oh and the warranty folks that are just as bad waste of time they set up these calls and give you dates and times with contractors to fix issues then the vendors call you right back to schedule because whatever dates and times Lennar gives you are wrong! Horrible experience! We’ve built 3 homes and this Lennar home is by far the worst! ... More

I have smoke alarms constantly going off. I need someone to address this asap! I have reached out to the contractor with no help!

Our experience with Lennar was horrible. The quality of our home is terrible and our construction manager, Eric, didn't care about doing his job. He lied and dismissed our concerns. We failed our framing inspection multiple times due to Eric not doing his job. We had a 3rd party inspector come out and pointed out things that were wrong with our framing. Multiple times Eric lied to us saying everything in our report was fixed, just for us to find out it wasn't. On our pre close walk through he didn't want to hear our concerns about all the issues and we had to make him do the blue tape walk through. On the day of close nothing from our check list was completed. He said straight to our face, I have 20 homes, what do you want from me. Our home was 4 different colors due to them not being able to match paint during touch-up. Eric's response, it is what it is. We went over his head to his boss and the next day we had area reps, the paint company owner and the paint manufacturer at our home saying something was messed up and they needed to repaint. Eric made this whole situation a nightmare. The quality of our home is so bad... It is built like a $100,000 home, not the price they charged us, just short of 1 million. The caulking job through out the house is a joke, you can see every drywall seems, drywall patches are super noticable. They used the cheapest paint and materials. They used the cheapest contractors and it shows. The funny part is when we called them out on the lies and the dishonest communication Eric and our sales rep Gabe tried to cancel our contact because we were being unreasonable. You know asking them to be honest and communicate with us. On close we had them create an expectation list for a ton of items that should of been caught by Eric... But again he didn't care. We are 2 months past close and we have to email them every day to get them to honor their promise. Still everything isn't fixed. Lennar does not care about your home or their customers, just their money. ... More

Not impressed one bit by this company. Too many corners cut.

This was and continues to be a bad experience. The construction quality is embarasingly bad. The customer services is unprofessional and helpful. Lennar "takes the money and runs".

We were given the opportunity to "punchlist" the home and many of the items were either unaddressed or the tape marks remained after we moved in. The craftsmanship was really poor, as well as the quality of materials. The project superintendent talked down to all of us on the buyer side, including arguing over a clear code violation until it had to be escalated above his head. It was very clear that the priority was speed to market and margin over any sort of pride in their work or customer satisfaction.

Has been almost two months and I still have issues not fixed with little communication. Finishing touches around the house were terrible. House was not cleaned prior to closing. Overall nightmare trying to actually make this house a home.

Avoid Lennar. The house is still a construction zone 5 months after closing and follow up has been terrible. I will never buy another Lennar home.

After being closed for 5 months, one of our bathrooms still is not functional. The diverter valve which controls the flow of water between the tub and shower head was installed upside down which causes water to flow from both the shower head and tub faucet simultaneously. Weather stripping is still missing on the rear door (it was never installed). The list goes on and on. I would never recommend Lennar as a builder and would certainly never recommend using their mortgage service.