Lennar Reviews in Charleston, SC

Very accommodating, willing to help us in anyway possible. They were very flexible with our situation when we had issues selling our other house first. Our construction manager (Chip) is second to none, he did a great job on our walk through and explained everything well so I was able to understand how our new home works.

Lennar is great place to live

Nice home, but many issues and no response on the issues. Still waiting for the back door lock to be repaired. Not very safe without it! And can still see outside front door when closed

Nothing more to share as of now

We still have issues that have yet to be fixed since before we moved in. Getting ahold of anyone is impossible it’s like the got our money and we no longer matter

The workers on all aspects of the actual structure do work very hard and fast.

Building was done per schedule. We were given all of the information we requested and had all questions answered during both walkthroughs. Issue were fixed immediately.

Lennar made our home buying experience fantastic! From selecting the home style and options to closing they kept us in the loop on progress and delays (COVID related material shortages). Amazing touch with the welcome home banner and red carpet treatment at closing!

They should get on the level of Dragas.

Giving the Builder any concerns or questions is key to a pleasant experience

Don't believe everything that is told to you when buying a house.

Responsive to questions and issues. Professional and courteous.

Seems the ball gets dropped from sales to builder one blames the other when something is missed example pre-construction meeting. I was never notified. The builder blamed sales and sales blamed builder. Didn’t help me much as was all over and done with

The quality of the overall work could have been better. There were things during the building process that I caught that shouldn’t have been my job to catch. Also the sod was horrible, they had to redo it and it still is a mess. Sales Rep Gina was amazing and customer service Heather has been amazing! Overall still happy with my home but I feel as though Lennar needs to focus on quality over quantity as I feel they have gotten away from that.

From initial interest to moving in and beyond, we’ve dealt with well-informed, professional, friendly Lennar reps. We knew what to expect and when, questions answered promptly. Since moving in, there have been a few minor glitches, which have been quickly remedied. Impressive follow up from Lennar to be sure we are satisfied.

A little unhappy with quality of drywall install and sod could have been layed more evenly.

The builder works toward customer service goals.

We loved Ashley (the Lennar rep who sold us our home), but their customer service department is not very responsive. We had several things that were not completed or in bad shape upon moving in and we still have not had those things repaired. We have been in our home since February of this year.

Do not close unless home is “complete” correctly. We had a “punch list” of over twenty items not complete at closing and here now 4months later still many things not complete. Get a home inspection.

Issues were not addressed promptly, corners were cut on quality and some pieces were thrown together and not built correctly, like the island in the kitchen. The best part about this process was the sales person, Penny!

I’m 70 years old. This is the first house I bought in 40 years. I have been pleasantly surprised at how smoothly this has gone through the guidance and hard work of the people at Lennar. Thank you very much.

So not sure where to start. Bought house with down payment, Lennar waited 3 months to start building, we went through 3 Construction managers, the 3rd one quit 2 weeks after we closed. Craftmanship is awful!! walls are wavy, paint is extremely cheap. Calking throughout home is bad. DO NOT BUY LENNAR HOMES. When we did our walk through we found issues, they told us that these issues would not hold off closing, I asked for all issues to be taken care of prior to closing. We found out during final walk through only a few were taken care of, the 3rd CM didn't even care about the issues. Now 4 months after close we have blue tape all over our walls to show where imperfections are in the tape/mudding area. Waiting 4 months for a new back door, outside hardi plank needs to be touched up and painted. Find that the trades do not respect each others work, one trade comes in and damages another trades work. DO NOT BUY LENNAR if is wasn't for the poor warranty staff nothing would get done. Lennar white collars only want to make money. Area managers don't care about your 400k home and quality of the craftmanship. ... More

Let’s start off with the good. Jennifer in the sales team, was great to work with. Everything else has not been a good experience. The craftsmanship of the house is not of the quality you would expect from Lennar or any home builder. There are so many issues with the home. Once we submit a ticket the team try and take the easy way out of fixing the problem and then it looks worse than it did originally. The team have to fix it numerous times and it fix is not of the quality you would want for a brand new home. Another issue is the lack of responsiveness to getting open tickets done. We have opened tickets do to poor craftsmanship and sometimes they will close them without fixing them. I would not recommend Lennar as a home builder. ... More

I had a great experience and we could not be any happier with our new home.

Overall so disappointed We had delays and issues that were never communicated until we went higher up At this point the VP of the area said quote “If you don’t want the home tell me and we will give you your money back” WOW!