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Lennar Reviews in Charleston, SC

What Charleston Homeowners Have to Say About Lennar.

Read all 480 verified reviews from homeowners that built a new home with Lennar in the Charleston area. Charleston homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Charleston Area

480 Reviews in Charleston Area

Ratings by Category

Overall 3.6

Quality 3.3

Trustworthiness 3.5

Value 3.7

Responsiveness 3.4

Lennar in Charleston Area

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Customer Reviews

Lennar Willing to walk away a

  • Toni B.
  • Verified HomeBuyer
  • June 17, 2021
  • Mt Pleasant, SC

Overall so disappointed We had delays and issues that were never communicated until we went higher up At this point the VP of the area said quote “If you don’t want the home tell me and we will give you your money back” WOW!

Lennar responded:
Hi Toni, thank you for sharing your experience. We apologize for any frustrations you have experienced with your new Lennar home. If you have any items requiring attention, please reach out to us at corporatecustomercare@lennar.com, so we can follow-up.

Total Score 1


Quality 3

Trustworthiness 1

Value 2

Responsiveness 1

Lennar - From the start it was a struggle.

  • John L.
  • Verified HomeBuyer
  • June 01, 2021
  • Johns Island, SC

From the start it was a struggle. Seeing the quality from frame to finish was troubling. Todd at Eagle home mortgage was great to work with for the year long process.

Lennar responded:
Hi John, thank you for sharing your review. We would like to apologize for the disappointment you expressed regarding the home buying process. If there is anything we can do to assist, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Value 1

Responsiveness 2

They are not trustworthy. They tell you they will finish items and then do not. They want to take your money and then leave you hanging.

  • Anonymous
  • Verified HomeBuyer
  • April 21, 2021
  • Mt Pleasant, SC

Absolutely the worst experience we have had in the 7 home we have purchased.

Lennar responded:
Hi, thank you for sharing your review. We are sorry to hear about your poor experience with your new home. We certainly want to assist with any items requiring attention. Please reach out to us at corporatecustomercare@lennar.com, with any details you can provide regarding the outstanding issues you may have. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

How fast they literally threw my home together was sickening.

  • Tekeria S.
  • Verified HomeBuyer
  • April 20, 2021
  • Summerville, SC

I would never buy another home built by Lennar. EVER.!!!!!

Lennar responded:
Hi Tekeria, thank you for sharing your experience with us. We are sorry to hear about your disappointment with the completion quality of your new home. If you have any particular issues that require attention, please send us any details you can provide at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst builder ever

  • Timothy S.
  • Verified HomeBuyer
  • September 24, 2020
  • Goose Creek, SC

I had Lennar build me a home in Liberty Village Goose Creek, SC 5/2020 and what a terrible unprofessional experience it has been. Do not allow them to con you into closing when there is outstanding work or issues that remain. They will tell you they guarantee they will fix your issues, and that problems are tracked by the Charleston office, and then blow you off as they did us after closing. Look them up in Better Business Bureau and Consumer Affairs. Their work in Florida is even worse than SC. Definitely go with another builder. The floor in the picture is where my dresser sits on top in ...

Lennar responded:
Hi Timothy, thank you for sharing your experience and detailed notes. We would like to apologize for the issues you have listed with your new Lennar home. Please send us a note directly at corporatecustomercare@lennar.com, with your contact information, so we can follow-up on these items for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1