Lennar Reviews in Charleston, SC
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Charleston Homeowners Have to Say About Lennar.
Read all 560 verified reviews from homeowners that built a new home with Lennar in the Charleston area. Charleston homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 3.7 out of 5 stars in Charleston Area
560 Reviews in Charleston Area
Lennar in Charleston Area
View Homes
Customer Reviews
Excellent
- Maria P.
- Verified HomeBuyer
- July 24, 2019
- Summerville, SC
Beautifully finished! So happy with our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sales team is good; however follow up by PM needs more attention. I believe you need more field support
- Otto T.
- Verified HomeBuyer
- July 18, 2019
- Mount Pleasant, SC
The transition from Cal Atlantic to Lennar was very unorganized. They installed the HVAC system before the roof was on. They had the wrong prints for our home and installed walls where they did not belong. They did not insulate behind the bump out walls until I caught it ...right before drywall. They got mud all over our upgraded carpet on 8 different occasions and had to replace the carpet. The wood floors were also scratched up in several areas because they did not cover them. I could go on....
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 3
Still trying to get issues fixed almost 5 months in.
- Ashlee K.
- Verified HomeBuyer
- July 02, 2019
- Summerville, SC
We've had nothing but problems since the day of closing when we walked in for final review and none of the issues had been corrected. I could give a whole list of issues and problems that almost 5 months in we are still trying to get taken care of. Seems like every time we get one resolved, another issue shows up. I wouldn't recommend them.
Lennar responded:
Hi Ashlee, thank you for taking the time to share your feedback. We are sorry to hear about these issues. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Overall satisfaction
- Susan J.
- Verified HomeBuyer
- June 29, 2019
- Charleston, SC
I love my house, the workmanship is great but I am very disappointed that the swimming pool will not be installed until the summer or 2021 when I was told it would be built by 2020. Management has not reached out to make accommodations for us to perhaps utilize nearby facilities until the pool is place. Also there has been a recent decrease in the value of townhomes in Grand Bees which is very disconcerting.
Lennar responded:
HI Susan, thank you for your feedback about the swimming pool in your community, as well as your property value concerns. We are sorry to hear about this. Please feel free to contact us at corporatecustomercare@lennar.com with any details you would like us to review for you. – Lennar Customer Care
Total Score 2
Quality 4
Trustworthiness 3
Responsiveness 4
Quality depends on which crew constructs your new home. Differs from first floor to second floor if you have different teams or different levels of supervision.
- Anonymous
- Verified HomeBuyer
- June 27, 2019
- Ladson, SC
An element of luck as to the final of the house is involved.
Lennar responded:
We appreciate you taking the time to share your comments. Please send any concerns to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Get clarification on everything!
- Charles B.
- Verified HomeBuyer
- June 18, 2019
- Johns Island, SC
Make sure you are complete informed on every detail of your home and make sure it is in writing in your contract!
Lennar responded:
Thank you for your comments, Charles. We hope you are enjoying your new home. If there is anything you would like us to review, please send an email to us at corporatecustomercare@lennar.com.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
Buying a Home
- Jason H.
- Verified HomeBuyer
- June 18, 2019
- Summerville, SC
The entire staff was wonderful. The only thing that I had a problem with was the Mortgage company. I was ask to present multiple documents multiple times by different agents.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar Scenic Point 2019
- James G.
- Verified HomeBuyer
- June 18, 2019
- Hanahan, SC
The staff is great. The quality of work by the contractors on the finish work (paint, baseboards, alignments, etc) was not up to par!
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
Smooth
- Margaret G.
- Verified HomeBuyer
- June 13, 2019
- Ladson, SC
Great experience very professional staff!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Another Lennar Homes
- Perry J.
- Verified HomeBuyer
- June 12, 2019
- Summerville, SC
This is the 2nd home we have purchased from Lennar. We have had a quick response from Lennar when we had a problem and although they were minor they were taken care of in a timely fashion. I would rate them as the most reliable builder in our area.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.
