Lennar Reviews in Charleston, SC

Holly was amazing and was very responsive and helpful at every question or issue that arised. Carter was helpful with anything we needed. The large issue has been the lawyer and analyst they missed a few things and rushed through the paperwork missing multiple things and causing issues which to this day have still not been figured out. Tom and Diane were all over the place and contradicting themselves and each other through the whole process. We are still out almost 1000 because of they wrote a check to a creditor that can't be cashed and we have waited nearly two month for this issue to be fixed for something that was paid off in July and we closed end of September. They missed this and tried to give some terrible excuse for the reasons why. They made a mistake and its been unacceptable the way they have tried to fix the situation or I should say haven't fixed the situation. Ive sent in numerous documents stating its paid off and I still have not had the checked changed to my name so I can recoup my own money I paid twice now. On the positive the house is great , love the location, everything else has been wonderful but that situation is beyond unacceptable at this point. It seems oh well you closed so not our problem we messed up tough luck. That will get fixed maybe at some point if not you're out 1000 ... More

Bought a new home in Horizons CC in September. Recognized a great opportunity and took advantage of it. The team I worked with were great. From Paul C in Sales, Kenny for the walk through, Field for the mortgage to Lindsey in customer support. The experience was great.

Major construction issue brought to us days before settlement was scheduled.They didn’t run electric from the house to the street! AC hadn’t been installed, no one worked on all the unfinished work on the inside for quite some time. All painting and finish work is absolutely awful. We were told much will be corrected but nothing was done. Delay after delay and if they did the work needed on the inside, it would delay settlement even further. We were told our expectations were too high and that we weren’t buying a home on Kiawah Island or Mount Pleasant (we’re in Summerville). We should have walked and I regret accepting what I came to realize was a very bad idea and experience. ... More

The builder were thorough with all the work orders and completed everything on time before closing. There are some new work orders that are forthcoming but I am confident it will be handled with the same level of attention and professionalism.

Home Consultant; Construction Manager; Loan Officer (not Underwriting). All of these folks made transitioning into a new home seamless. Quality people with both clients and company at the top of their thoughts.

The entire journey of buying a house from Lennar was nothing less than a dream come true! All of our prayers for what we need were answered in our Waverly home. We started this journey in October 2024 and mentioned all the options we wanted in our new house. Most of them were not available at that time. Because of the real estate market was moving slowly the sale of our existing home was delayed. However, it all worked out. Lennar sales rep listened to our concerns and included those options in the next building phase. We are so excited and pleased with all of the additional options. The walk through repairs were minor and what little we saw were addressed for the most part. We are so for Lennar being brought into our lives! I have a few advice. It would be nice to have the upgraded appliances throughout the gourmet kitchen. The zero entry shower in the master bathroom is super great! A wider shower door opening for easier access would be even greater! I love the way Lennar listens to their customers’ feedback. Please keep up the good work. We bought new homes from three different builders and Lennar is by far the best! ... More

All-in all i think I got good value.. the quality seems decent for the price though its only been a few months I have had no issues. The only upsetting part of the transaction was that it was made clear my closing date was set in stone and could not be changed (i asked to move it up even 3 days and was ignored). On the day of closing it seemed nobody knew i was closing. I reached out to my realtor a few days prior as i'd heard nothing and she didnt respond. I sent a frustrated email the day before closing because I hadn't heard a thing and finally got a response that was quick and impersonal - check your welcome email basically. The day of closing I asked Lennar who was doing my walkthrough and it seemed they forgot again I was supposed to walk through the home to confirm all the repairs had been made before I signed papers. Someone rushed over 1 hour before i signed and did a very quick rushed tour of the house. I noticed other neighbors had signs hanging on their garage with their names saying welcome to the neighborhood. I got nothing. In fact a few days later my sales person drove by and parked just outside my driveway and wouldnt even look at me when I attempted to wave or say hi. Very rude honestly.. I didnt feel very good about the whole process after I had been forgotten the day of closing and it was Lennar that insisted I close on that day without any alterations. I think if I didnt start sending a ton of emails and calls the day before I never would have closed. The worst part is! i found out the day before closing my street didnt have internet and there was no timeframe for when we would. It took over a month after closing to get internet. Who in this day and age can survive with no internet in their home? And to not even mention this untli day before closing!! ... More

Overall all of the people that we worked with were very knowledgeable and helpful. We had a few minor issues to deal with, but nothing significant, and in each case everyone was very responsive, and went out of their way to ensure we were satisfied. For sure would recommend Lennar to others!!

We were very happy from our sales man to our project manager. Everything went smoothly. We loved our lender who was a blessing to us.

After 25 homes, we settled into what may be our last retirement home. We have been pleasantly surprised at how responsive our construction manager, Bill was. We are pleased with the quality of the home and the value was tops compared to the 6 other 55+ communities in the Summerville, SC area we considered.

I hesitated to write this review. I wanted to make sure I will give a right one. We moved to the house five weeks ago. Right from the beginning we had to replace the MB countertop because it was broken. That was done very quickly. We had few more minor items to be corrected and that was taken care of as well. The challenge was with the bigger items. Our dishwasher was not installed properly and it was leaking…. We had to have part of the kitchen floor to be replaced and now we are waiting for cabinets to be replaced as well. That is not going to happen until next week…. We are also have a problem with our kitchen counter top…. It is damaged and despite the crew trying to clean it….. it is still damaged… I do not know what the months ahead reveal…we have been in the house for only seven weeks… ... More

Wouldn’t recommend Lennar to anyone

Overall our feelings are mixed regarding working with Lennar. Kasey was outstanding to say the least! We believe the purchaser should be allowed some input regarding finishing being installed into the home they're purchasing within reason of course. To purchase a property knowing you're going to replace the bathroom and kitchen is somewhat silly. A brand new house should be complete in our opinion. It's not to say we're not happy with our house but I could be better if allowed a couple inputs. We also didn't understand the timing of the builder. That speaks for itself when you buy with Lennar. To excel in some areas and blunder in others blithe's the entire process. Do better with the finishings! We do have a wonderful home in a wonderful. Overall, we're happy because it's new and ours, Nothing is perfect! Thank God! ... More

The home buying experience was satisfying

Overall disappointment in the quality and lack of empathy to help. Also being lied to about door molding length and clear builder damages. But guess it’s on me and my purchase.

The entire process was robotic. Very impersonal and rushed to check off their boxes to sell quickly, yet no real estate agent present at my home closing. As compared to the D.R. Horton new build home buyer experiences of my sons, I am very disappointed with Lennar. Same location, opposite home buying experience.

Poor quality paint, when cleaning the floor the baseboard loose the paint. Bathroom sinks with manufacturer defects, floors vinyl not glued around ALL walls. Kitchen sink food garbage barely pushed water out, poor water pressure on all of the faucets. These houses are sold well built houses. Getting repairs done is a nightmare.

I was very disappointed in Lennar and the quality of work done at our house. Counter tops not finished (sealed), no ceiling fans, no gutters, landscaping was done cheap and the soil is not compacted so it holds water. Have called in 9 warranty issues in the first month. AC unit is undersized and will barely cool the house. We would have chose a different builder if we knew this is what Lennar produces. Do Not recommend buying a Lennar home if you can help it.

Started out with their broker lender an agent ended up, finding my own on the side to get a better deal even with the incentives they were offering. Personally, I am very pleased that I got a private Inspector because there was a lot of serious issues that were overlooked at the construction inspection. Still dealing with issues after moving on a list that I have for my 11 month inspection, including drywall, not being properly done baseboards with cracks wood frames with big gases, and then siding not properly placed and lifts, and a strong wind. Inside the downstairs floor there is literally drywall squares all over the ceiling that we didn’t notice until we put proper lighting inside the house. ... More

Although Pam, my sales rep, and Des, my builder rep did their best to accommodate, it’s obvious to me that Lennar’s puts profits over customers. No blinds or even towel / to racks. Lawn is embarrassingly awful. Kitchen island crooked. Kitchen countertops amateur job. Light switches in random /stupid places. I have 3 Lennar homes now. Won’t do it again.

Well planned and executed process .

All the homes look the same after you have seen a few. Take your time to really go through the homes at your pace and don't feel the pressure of needing to make a decision before the end of the quarter when prices are sometimes reduced. Go for location over what the home has featured as built. You will update things on the inside over time, but you can not change the location.

The overall experience with Lennar was good, especially from the beginning with sales. The sales team was great, straightforward and professional. The Lennar mortgage team was also great to work with but I will say they treated someone else I know who purchased a first home in the beginner series with less concern and value thank they did us with a higher priced home. They should be no less important. As far as the home itself goes, I believe it might be lacking in quality materials and workmanship. Corners seem to have been cut to save money. We have only been in our house a month and a half and already have had two significant warranty issues - one due to poor workmanship and it took 4 visits and 3 weeks to correct. Communication on that was terrible as Lennar couldn’t seem to figure out which sub should address and correct the problem. The second issue seems to be a manufacturer defect and possibly low quality materials but it poses a safety hazard to my family and needs to be corrected ASAP. So far, I am still waiting. I am also coming from a house that was very solidly built with a high degree of workmanship and high quality materials so it’s hard not to compare. I do love the floor plan we chose with Lennar. It could not be more perfect . I do hope my home will prove itself to be of good quality over the years and I hope Lennar proves themselves to be a quality builder in the long run. ... More

Th total buying experience was fantastic. The sales rep and construction supervisor kept us informed of ongoing progress through the building phase

Our Sales Representative was awesome. He was thorough, patient, and responsive. We looked at a mortgage loan, and our mortgage Representative was also outstanding. The process can seem annoying at times, but understandable. The home build has not been as stellar, and somewhat disappointing. Mudding, caulking, and paint priming has been the source of frustration. Cabinetry quality is satisfactory, at best. Still moving in.