Lennar Reviews in Charleston, SC

Our new home like many has a few things that need attention, it's taken a month to get one repaired, while another one we're probably going to be waiting for 2 weeks for the part and being the holidays, be next month before it's repaired. The overall expectations of the house has been met, there are some areas that would have been better like the laundry room being a foot wider would have made a big difference. The dining area would be great if they stressed the area for a ceiling fan, it's only set up for a light fixture. The house meets all of our needs and we're excited to see the community grow and all it has to offer. ... More

Overall, construction choices feel slapped together with no fore-thought on the completed project. Lower quality trim shows areas that should have been sanded smooth prior to painting. Have had an issue in my yard since day one, and have been tossed between HOA and Lennar for resolution. I had high hopes for this next chapter in my life.

The home buying process is not for the faint at heart but the Lennar team from sales to the lender were very helpful.

Great experience from start to finish

The house was not completed on the date it was first offered. Other houses next to us were started after ours and completed before ours while ours stood vacant without any workers for days. The quality of numerous items is subpar. The paint is very low quality and the attention to detail is very low. Not the quality of a professional painter. We moved in only to find the plumbing blocked up by the cleaning crews cloths. Had to have a plumber come and unplug the entire plumbing system after it backed up and no one responded until the next day! Seems that these houses are put together as quickly as possible without the use of quality professionals but the use of low cost low ability immigrants. Several of the appliances had to be secured further after we moved in as they were not completely installed before closing. These houses will be nice but it will take the fixing of numerous items. For the price we pay I feel these items all should be done and done with quality professionals not cheap laborers. ... More

Knowledge of Lennar Builder from Florida led us to trust them and Purchase our new home here in Carnes. We highly recommend them as builders and their promptness to anything we have found since closing has been superb.

Communication process was very poor and inconsistent( another family member bought at same time we did) construction managers were not identified to us until very end and were just in a hurry to get through the process. Yard landscaping was very poor as chunks of rocks and clay were hidden under pine straw. Many plantings were in such poor shape that they died within 30 days of closing.Found broken sprinkler heads and water pressure for system is poor.

We love our home and community! The problem we have is that there was an extremely obvious defect in the installation of our Dormer windows and we have been battling for 3 days with Lennar to simply fix it. We have submitted the obvious cracked window trims and being told that is normal. We have inspected every other house in our section and NONE of the other houses have the issue. Very frustrating being blatantly lied to in order to just try and get us to accept crappy workmanship.

Holly was amazing and was very responsive and helpful at every question or issue that arised. Carter was helpful with anything we needed. The large issue has been the lawyer and analyst they missed a few things and rushed through the paperwork missing multiple things and causing issues which to this day have still not been figured out. Tom and Diane were all over the place and contradicting themselves and each other through the whole process. We are still out almost 1000 because of they wrote a check to a creditor that can't be cashed and we have waited nearly two month for this issue to be fixed for something that was paid off in July and we closed end of September. They missed this and tried to give some terrible excuse for the reasons why. They made a mistake and its been unacceptable the way they have tried to fix the situation or I should say haven't fixed the situation. Ive sent in numerous documents stating its paid off and I still have not had the checked changed to my name so I can recoup my own money I paid twice now. On the positive the house is great , love the location, everything else has been wonderful but that situation is beyond unacceptable at this point. It seems oh well you closed so not our problem we messed up tough luck. That will get fixed maybe at some point if not you're out 1000 ... More

Bought a new home in Horizons CC in September. Recognized a great opportunity and took advantage of it. The team I worked with were great. From Paul C in Sales, Kenny for the walk through, Field for the mortgage to Lindsey in customer support. The experience was great.

Major construction issue brought to us days before settlement was scheduled.They didn’t run electric from the house to the street! AC hadn’t been installed, no one worked on all the unfinished work on the inside for quite some time. All painting and finish work is absolutely awful. We were told much will be corrected but nothing was done. Delay after delay and if they did the work needed on the inside, it would delay settlement even further. We were told our expectations were too high and that we weren’t buying a home on Kiawah Island or Mount Pleasant (we’re in Summerville). We should have walked and I regret accepting what I came to realize was a very bad idea and experience. ... More

The builder were thorough with all the work orders and completed everything on time before closing. There are some new work orders that are forthcoming but I am confident it will be handled with the same level of attention and professionalism.

Home Consultant; Construction Manager; Loan Officer (not Underwriting). All of these folks made transitioning into a new home seamless. Quality people with both clients and company at the top of their thoughts.

The entire journey of buying a house from Lennar was nothing less than a dream come true! All of our prayers for what we need were answered in our Waverly home. We started this journey in October 2024 and mentioned all the options we wanted in our new house. Most of them were not available at that time. Because of the real estate market was moving slowly the sale of our existing home was delayed. However, it all worked out. Lennar sales rep listened to our concerns and included those options in the next building phase. We are so excited and pleased with all of the additional options. The walk through repairs were minor and what little we saw were addressed for the most part. We are so for Lennar being brought into our lives! I have a few advice. It would be nice to have the upgraded appliances throughout the gourmet kitchen. The zero entry shower in the master bathroom is super great! A wider shower door opening for easier access would be even greater! I love the way Lennar listens to their customers’ feedback. Please keep up the good work. We bought new homes from three different builders and Lennar is by far the best! ... More

All-in all i think I got good value.. the quality seems decent for the price though its only been a few months I have had no issues. The only upsetting part of the transaction was that it was made clear my closing date was set in stone and could not be changed (i asked to move it up even 3 days and was ignored). On the day of closing it seemed nobody knew i was closing. I reached out to my realtor a few days prior as i'd heard nothing and she didnt respond. I sent a frustrated email the day before closing because I hadn't heard a thing and finally got a response that was quick and impersonal - check your welcome email basically. The day of closing I asked Lennar who was doing my walkthrough and it seemed they forgot again I was supposed to walk through the home to confirm all the repairs had been made before I signed papers. Someone rushed over 1 hour before i signed and did a very quick rushed tour of the house. I noticed other neighbors had signs hanging on their garage with their names saying welcome to the neighborhood. I got nothing. In fact a few days later my sales person drove by and parked just outside my driveway and wouldnt even look at me when I attempted to wave or say hi. Very rude honestly.. I didnt feel very good about the whole process after I had been forgotten the day of closing and it was Lennar that insisted I close on that day without any alterations. I think if I didnt start sending a ton of emails and calls the day before I never would have closed. The worst part is! i found out the day before closing my street didnt have internet and there was no timeframe for when we would. It took over a month after closing to get internet. Who in this day and age can survive with no internet in their home? And to not even mention this untli day before closing!! ... More

Overall all of the people that we worked with were very knowledgeable and helpful. We had a few minor issues to deal with, but nothing significant, and in each case everyone was very responsive, and went out of their way to ensure we were satisfied. For sure would recommend Lennar to others!!

We were very happy from our sales man to our project manager. Everything went smoothly. We loved our lender who was a blessing to us.

After 25 homes, we settled into what may be our last retirement home. We have been pleasantly surprised at how responsive our construction manager, Bill was. We are pleased with the quality of the home and the value was tops compared to the 6 other 55+ communities in the Summerville, SC area we considered.

I hesitated to write this review. I wanted to make sure I will give a right one. We moved to the house five weeks ago. Right from the beginning we had to replace the MB countertop because it was broken. That was done very quickly. We had few more minor items to be corrected and that was taken care of as well. The challenge was with the bigger items. Our dishwasher was not installed properly and it was leaking…. We had to have part of the kitchen floor to be replaced and now we are waiting for cabinets to be replaced as well. That is not going to happen until next week…. We are also have a problem with our kitchen counter top…. It is damaged and despite the crew trying to clean it….. it is still damaged… I do not know what the months ahead reveal…we have been in the house for only seven weeks… ... More

Wouldn’t recommend Lennar to anyone

Overall our feelings are mixed regarding working with Lennar. Kasey was outstanding to say the least! We believe the purchaser should be allowed some input regarding finishing being installed into the home they're purchasing within reason of course. To purchase a property knowing you're going to replace the bathroom and kitchen is somewhat silly. A brand new house should be complete in our opinion. It's not to say we're not happy with our house but I could be better if allowed a couple inputs. We also didn't understand the timing of the builder. That speaks for itself when you buy with Lennar. To excel in some areas and blunder in others blithe's the entire process. Do better with the finishings! We do have a wonderful home in a wonderful. Overall, we're happy because it's new and ours, Nothing is perfect! Thank God! ... More

The home buying experience was satisfying

Overall disappointment in the quality and lack of empathy to help. Also being lied to about door molding length and clear builder damages. But guess it’s on me and my purchase.

The entire process was robotic. Very impersonal and rushed to check off their boxes to sell quickly, yet no real estate agent present at my home closing. As compared to the D.R. Horton new build home buyer experiences of my sons, I am very disappointed with Lennar. Same location, opposite home buying experience.

Poor quality paint, when cleaning the floor the baseboard loose the paint. Bathroom sinks with manufacturer defects, floors vinyl not glued around ALL walls. Kitchen sink food garbage barely pushed water out, poor water pressure on all of the faucets. These houses are sold well built houses. Getting repairs done is a nightmare.