Lennar Reviews in Charleston, SC

I was very disappointed in Lennar and the quality of work done at our house. Counter tops not finished (sealed), no ceiling fans, no gutters, landscaping was done cheap and the soil is not compacted so it holds water. Have called in 9 warranty issues in the first month. AC unit is undersized and will barely cool the house. We would have chose a different builder if we knew this is what Lennar produces. Do Not recommend buying a Lennar home if you can help it.

Started out with their broker lender an agent ended up, finding my own on the side to get a better deal even with the incentives they were offering. Personally, I am very pleased that I got a private Inspector because there was a lot of serious issues that were overlooked at the construction inspection. Still dealing with issues after moving on a list that I have for my 11 month inspection, including drywall, not being properly done baseboards with cracks wood frames with big gases, and then siding not properly placed and lifts, and a strong wind. Inside the downstairs floor there is literally drywall squares all over the ceiling that we didn’t notice until we put proper lighting inside the house. ... More

Although Pam, my sales rep, and Des, my builder rep did their best to accommodate, it’s obvious to me that Lennar’s puts profits over customers. No blinds or even towel / to racks. Lawn is embarrassingly awful. Kitchen island crooked. Kitchen countertops amateur job. Light switches in random /stupid places. I have 3 Lennar homes now. Won’t do it again.

Well planned and executed process .

All the homes look the same after you have seen a few. Take your time to really go through the homes at your pace and don't feel the pressure of needing to make a decision before the end of the quarter when prices are sometimes reduced. Go for location over what the home has featured as built. You will update things on the inside over time, but you can not change the location.

The overall experience with Lennar was good, especially from the beginning with sales. The sales team was great, straightforward and professional. The Lennar mortgage team was also great to work with but I will say they treated someone else I know who purchased a first home in the beginner series with less concern and value thank they did us with a higher priced home. They should be no less important. As far as the home itself goes, I believe it might be lacking in quality materials and workmanship. Corners seem to have been cut to save money. We have only been in our house a month and a half and already have had two significant warranty issues - one due to poor workmanship and it took 4 visits and 3 weeks to correct. Communication on that was terrible as Lennar couldn’t seem to figure out which sub should address and correct the problem. The second issue seems to be a manufacturer defect and possibly low quality materials but it poses a safety hazard to my family and needs to be corrected ASAP. So far, I am still waiting. I am also coming from a house that was very solidly built with a high degree of workmanship and high quality materials so it’s hard not to compare. I do love the floor plan we chose with Lennar. It could not be more perfect . I do hope my home will prove itself to be of good quality over the years and I hope Lennar proves themselves to be a quality builder in the long run. ... More

Th total buying experience was fantastic. The sales rep and construction supervisor kept us informed of ongoing progress through the building phase

Our Sales Representative was awesome. He was thorough, patient, and responsive. We looked at a mortgage loan, and our mortgage Representative was also outstanding. The process can seem annoying at times, but understandable. The home build has not been as stellar, and somewhat disappointing. Mudding, caulking, and paint priming has been the source of frustration. Cabinetry quality is satisfactory, at best. Still moving in.

From the beginning everything has been great from Eric and Kimberly working as a sales and loan team, they made sure everything was in line and easy to navigate. The house itself was built well, there are still some creaking in the floors upstairs I need to submit a ticket on, there's been several little small things from trim around the kitchen island breaking loose which I just gorilla glued them back as it's just as easy for me to fix little things like that. There's a few spots in the walls we're screws are visible that weren't before, possibly from just living in the place because they were not there in the walk through, again ill submit a ticket on those as well or just let them be as it's hit or miss noticing them, it's shadows and lighting effects. My biggest complaint has been the yard and grass, the sod was laid with no water and died, the replacement sod was cheap and thin, it was rushed, the yard is undeveloped because of it and water puddles between homes and it's swampy after a rain. No rain and it drys out in a day or two. So it does drain just poorly. I've just been sowing grass seed myself trying to get a lawn started with the dead sod with thin centipede grass. It's green but thin, the neighbors around me have nice lush yards, but myself and the 2 neighbors beside me have dead spots and sod lines were our sod was done to quickly before there was water and replaced with cheap sod. Still Lennar built a sold home, it's just little things that come with being a home owner. If you expect perfection then you shouldn't be buying a home because even the Rich Folk have a Maintenance Team when they buy a New Home. As I said, besides the little things that are bothersome but not hindering, we love the home and the community, Our neighbors are kind and friendly, People in the Neighborhood are always walking and waving, saying Hello as they pass. We are still in a construction area but it doesn't affect the life of the Community as People are active in the community, you see cookouts, exercising, food trucks pkus the pool and playground are busy with fun and laughter. We definitely picked a great community. ... More

Lack of communication on her part was ridiculous! Started buying process 8/24 and was not informed about a project manager until home was 6 weeks from being COMPLETE! No one called me for any inspections (drywall) of which I wanted to be included in. The only way I found out anything was that I went to the house EVERY weekend since August and made a list of questions and had to contact her for answers which took days for any response. My new neighbors informed me about a project manager and weekly emails of updates on the house of which I NEVER got. Paying this price for a home should include someone who cares about keeping the buyer informed. Jenny made a handsome paycheck on the sale of my house and it wasn't deserved. ... More

I have sent numerous emails and made several phone calls in regards to registering my equipment. No response

I bough without a realtor, and just me and the sales office. Karl was immensely helpful in his knowledge, responsiveness and chasing down answers for me. I used a private inspector who as you would expect found things during construction, and they were addressed promptly with personal high-touch interaction with Matthew and JD, my construction managers. Now, this was not my first rodeo, but even if it were, these folks did a very nice job.

The builder delivered within the specific time frame. Our complaints were handled in efficient manner. We are. Very pleased with our house and design as well as their prices fit the middle income bracket. Our goreman was super nice and attentive. We will highly recommend Lennar to other friends.

Great place to live ,nice neighbors & great neighborhood

had a great experience buying my home! Everything moved so fast and smoothly — from contract to closing. The team was professional and kept me informed every step of the way. The home orientation was really helpful and made me feel confident about moving in. I’m so happy with how everything turned out!

Finance process was very frustrating

Seems like they cut corners to hurry up job. No linen closet that was on plans. House wasnt clean when we moved in. Floors dirty garage not cleaned. Garage door step covered in mud. This is my 5th house and worst land scape job i have ever seen. Cut corners dead grass. Things just cheaply done. Problem with missing cables. Called lennar and they say not our problem. How could they do an inspection and not catch these things.

We were informed every step of the way with up to date emails, and photos of the build. We feel very fortunate. This is our second Lennar home in South Carolina and we are extremely pleased!

Signed on the dotted line, lined up our own mortgage lender and attorney...poof...there went the customer service for Lennar's Sales Team member, Lori. No longer answered emails, didn't tell us how to get vital information regarding our home (mailbox keys, HOA info/login, etc). As soon as you use anyone but their title, mortgage or lawyers, you're dead to them & good luck. Make sure you do an independent inspection of your home prior to move in. Lennar will tell you they have an "independent" inspection but don't believe them. We found 3 code violations and multiple issues with our house, including water damage after their inspection was already completed. Post inspection and since moving in, we've found whole sheets of drywall that weren't properly nailed in place, unsealed tile, uneven and missing flooring/carpet, uneven doorways and doors that don't close properly/are cut incorrectly. The list goes on daily. The only saving grace thus far has been the warranty department. We've had two positive experiences with having major things fixed & if it wasn't for that, I would regret buying this house entirely. Expect to replace pretty much anything builder grade within the first year or so and you'll be much more in tune with the reality of a Lennar home. ... More

I'm sure others have covered all the typical pros & cons of the home itself. The one area I find highly frustrating is moving into a new home and it backs to a future phase that has been postponed. That land which many new homeowners view everyday since it's right in their back yard has piles of trash and debris 2 stories or higher. It also has mountains of dirt at least 3 stories high. There's more but I'll digress. My understanding is that it will be a year or more before anything is done with this mess. Lennar needs to address this in Horizon's at Summers Corner even if it's just removing the trash & huge steel containers and then leveling out the dirt. Anything would be an improvement to make this eyesore less painful to us new homeowners. ... More

Working with Lennar overall was positive. However, you have to understand what you are getting which is a quality spec home at a good price. You get what you get. They mass produce houses and you will have the occasional issue. Also certain things may or may not be included.

We love the floor plan. Was disappointed in 2 x 4 vs 2 x 6 studs. The build should have more insulation included. No major issues at this 3 months in. Closing was seamless. We hope to live here for many years.

My loan officer was great, he was their every step of the way. After the sale John reached out and checked on me. Jessy was good during the walk thru but became unresponsive after the sale was final. I did not like the fact that the house I had a contract on was still been used for site tours. No walkway in the front of the house, you must walk in the grass rain or shine to get to your front door No gutters on the house bummer. The grass was installed in the winter you have more dirt than grass present day I have all weeds. I was given a water hose for irrigation. We are in 2025, and you did not offer a smart home package ? No walking path from garage to the house, inside garage unfinished. Closing was a really bad experience; construction was going on I could not hear the attorney I have to keep asking questions as he keep repeating himself. I love the house however I fell in love the first time I walked into the model, the stairwell and the big Island take the show. Ammie the sales professional did her job by getting me interested in the house welcoming me taking me on tours connecting me with John and then she was off to the next one. I was moving from and did not have a lot of time to house hunt, Lennar was the only company that hah inventory. Anyway, this feedback will not change anything I am sure it will just go to the junk mail anyway thank you all and good luck. ... More

This is my fourth Lennar home. This experience was easier than the last but still a bit difficult. Rushing to have people close is not a good experience. Workmanship is so so. You get what you pay for.

Missy, our Lennar sales agent, has been absolutely fantastic. Her support throughout the home-buying process—and even after the purchase—has been exceptional. She’s been nothing short of 100%, A+ in working with her. That said, there were challenges outside of Missy’s control that have been disappointing in working with Lennar CS. We've encountered some issues with the quality of the construction. For instance, the vent fans (stove and bathroom) in the house seem to be a common problem, as confirmed by conversations with neighbors. They make a very loud clanking noise even with the slightest wind. Unfortunately, when we requested Lennar to investigate and resolve this, our request was denied. We’ll need to explore other solutions since the noise is often unbearable, especially when trying to sleep or work. Additionally, the exterior walls are notably thin. In one of the bedrooms, I can hear neighbors through the exterior wall as though they were only a few feet away. Also have experienced nails protruding through the carpet that is not normal (not carpet strips to hold the carpet in place) - the request to have looked at was also denied. The windows have some gunk or even damage to them - scuff marks. Lennar did agree to send out professional window cleaners to see if anything can be done. Also had a downstairs bathroom sink that has a preexisting big 'ole chip broken at the drain. They are sending someone to take a look at it also. Overall, everyone has been pleasant face-to-face, but struggling to get some help on areas that you wouldn't think would be an issue in an expensive home. Appliances work great though. ... More