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Lennar Reviews in Charleston, SC

What Charleston Homeowners Have to Say About Lennar.

Read all 454 verified reviews from homeowners that built a new home with Lennar in the Charleston area. Charleston homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Charleston Area

454 Reviews in Charleston Area

Ratings by Category

Overall 3.6

Quality 3.3

Trustworthiness 3.5

Value 3.7

Responsiveness 3.4

Lennar in Charleston Area

View Homes

Customer Reviews

Good Builder

  • Ron C.
  • Verified HomeBuyer
  • September 26, 2023
  • Summerville, SC

Karl the sales person was great. Can't say enough good things about him. John Proffitt mortgage person was great very informative. Both of these people made the home buying experience stress free. The only problem we have is responsiveness to warranty issues. This has been sub par

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 2

Very Good buying experience

  • Richard O.
  • Verified HomeBuyer
  • April 07, 2023
  • Summerville, SC

All in all a good experience. We got a well built home at a reasonable price. Some of the workmanship could have been better which required a number of tradesmen return visits. Lennar's was very responsive to any issues, kudos to them. Bottom line I am a satisfied home owner.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Love the home.

  • Steven U.
  • Verified HomeBuyer
  • November 09, 2022
  • Summerville, SC

We love the home and neighborhood. It is perfect for us. Very few, and minor issues for the most part. The home does have a full warrantee but getting help with any issues you may have is sketchy. If you have an issue you submit a job ticket. You will be connected with a "virtual" customer care assessment... but nothing can be repaired "virtually" so that is a waste of time. In the end you will be bounced to someone that represents your neighborhood in person. Whether or not action is taken on your request is in that person's hands. I had that person throw away my ticket because I ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 2

Still in punch list process

  • Stacy S.
  • Verified HomeBuyer
  • October 09, 2022
  • Johns Island, SC

Sales was great and construction manager terrific The customer service review tbd

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

1st time home buyer

  • RIchard G.
  • Verified HomeBuyer
  • August 30, 2022
  • Moncks Corner, SC

My experience with Lennar has been quick and smooth. We closed pretty quick and everything still didn’t feel rushed at all. Once I moved in the minor issues we did have our home Customer care rep always helped out and reached out quickly as possible. Overall experience has been good.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - The commercial grade paint on the interior looks nice, but is

  • Kori H.
  • Verified HomeBuyer
  • September 28, 2021
  • Summerville, SC

The commercial grade paint on the interior looks nice, but is if poor quality. The walls scuff terribly, the paint is already wearing off on the trim and doors.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Very accommodating, willing to help us in anyway possible.

  • Nicholas R.
  • Verified HomeBuyer
  • August 24, 2021
  • Summerville, SC

Very accommodating, willing to help us in anyway possible. They were very flexible with our situation when we had issues selling our other house first. Our construction manager (Chip) is second to none, he did a great job on our walk through and explained everything well so I was able to understand how our new home works.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Things not completed by closing

  • Eugene R.
  • Verified HomeBuyer
  • August 03, 2021
  • Summerville, SC

Nothing more to share as of now

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

over all happy.

  • William S.
  • Verified HomeBuyer
  • March 13, 2024
  • Moncks Corner, SC

We were over all happy with working with your team Eric, Justin and Chris they were really helpful. Painting inside the house could use a better upgrade in Paint and the landscaping could have been better if the dirt under the sod was graded better before the sod was laid down..

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

owner

  • Percy C.
  • Verified HomeBuyer
  • April 11, 2023
  • Summerville, SC

did not get a chance to pick the color of my home

Total Score 5


Quality 5

Trustworthiness 1

Value 5

Responsiveness 5

New Home Owner

  • Anonymous
  • Verified HomeBuyer
  • April 04, 2023
  • Summerville, SC

My Agent Penny was wonderful, she helped me find my ideal home that I love. The loan officer was through and made sure I had all paperwork needed. My project manager changed 4 times and I never had anyone to really go over any questions or concerns and a lot about the home was not reviewed with me. The closing day process not only was a stressful one but rushed. The mortgage office did not take the time to review things and explain certain paperwork so I left there clueless. Though that part of my home buying experience was not pleasant everything else was good. I love where I live and the ...

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Transparency

  • Cecilia S.
  • Verified HomeBuyer
  • March 02, 2022
  • Charleston, SC

Appreciate clearly documented mechanicals and unknowns (such as insulation) and how Lennar stands behind the homes with adequate warranties. Having the latest smart technologies is a huge plus!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Fast and easy process!

  • Zachary N.
  • Verified HomeBuyer
  • January 05, 2022
  • Johns Island, SC

Was throughly happy with the entire process. Like all builds there were bumps and bruises but at the end of the day we were very happy with our home!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

The assistance that was given for purchase

  • James M.
  • Verified HomeBuyer
  • June 24, 2021
  • Summerville, SC

The builder works toward customer service goals.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 1

New home in Sweetgrass

  • Margaret J.
  • Verified HomeBuyer
  • May 23, 2024
  • Summerville, SC

Lennar and our realestate agent were very helpful in the purchasing process and we had to buy remotely as we were in Europe. I love the house, the primary bathroom, high ceilings and porches. I am disappointed that we have no amenities or pool nearby. Hoping for mega pool to be finished, Publix and golf cart trails. Trees are a necessity. Desperately need trees on our street. But we love the spacious home and alley fed garage.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Last Home purchase

  • Richard D.
  • Verified HomeBuyer
  • June 06, 2023
  • Summerville, SC

We are very happy with our last home purchase. Our salesperson Karl, our Customer Service rep Isaiah who is absolutely the best and Missy our home construction contact were very communicative, attentive and resolved problems. The quality of the home is ok, homes sat for a while awaiting inspection due to the heavy building in the area. It's a stick home and you have very little or no options, you get what you get that is on that plot. Great open design and very accomodating for 55 over. They have a tremendous amount of activities and clubs and can't wait for the amenity center to be built. In ...

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

The speed and efficiency of the buying experience with Lennar.

  • Mark E.
  • Verified HomeBuyer
  • February 01, 2022
  • Charleston, SC

Excellent buying experience with Lennar and the closing agency.

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Home workmanship review

  • Raymond D.
  • Verified HomeBuyer
  • September 24, 2019
  • Goose Creek, SC

The Quality of the painting leaves a lot to be desired and the workmanship is extremely poor. Aside from that we have that some things we have we were told if we did not see it before closing then there is nothing that can be done. We were trying to cooperate and not keep calling so we are stuck on that one. Overall we are satisfied though there are other issues we want to discuss.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Home

  • Robert H.
  • Verified HomeBuyer
  • August 08, 2023
  • Summerville, SC

The home buyer process is great. The workmanship is not up to par. We just had to SAND and repaint the entire interior of the house. Scraping glue and tile mastic off the bath floors. I put in a request last week about the lawn, nothing but weeds, standing water problems in between the houses, erosion at the corner of the slab and no AC flow in the MBR closet. And, I haven’t had anyone contact me about those issues.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

cost to quality

  • Christopher A.
  • Verified HomeBuyer
  • January 10, 2023
  • Johns Island, SC

while i love our new home, i do see some quality issues that seemed to have been missed. we will address at our 1yr walk through. however it would feel better had the majority of these been addressed prior to move in. as of now nothing too major, but attention to detail says a lot about ones craft, and they seem to have been lacking in some aspects. more so cosmetic, the "smart home" set up has been difficult, and why not install all of the ring functions they leave you with?? like i said small things that can be fixed, just not something you want to deal with after an EXPENSIVE purchase and ...

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Everything included

  • Douglas W.
  • Verified HomeBuyer
  • December 04, 2021
  • Summerville, SC

Lennar was up front about everything and staff was friendly as well as helpful. Made our buying experience easy.

Total Score 5


Quality 2

Trustworthiness 5

Value 3

Responsiveness 4

Not happy

  • Yeon Hee M.
  • Verified HomeBuyer
  • August 24, 2023
  • Summerville, SC

Overall, it seems to be used cheap materials. Especially the wood molding surfaces are very rough and quality is bad. Lennar service is responsive and handles request timely. I wish Lennar allow options to choose for floor, kitchen and carpet(2nd fl).

Total Score 5


Quality 2

Trustworthiness 3

Value 2

Responsiveness 5

Lennar - We loved Ashley (the Lennar rep who sold us our home), but their

  • Isabella A.
  • Verified HomeBuyer
  • June 22, 2021
  • Summerville, SC

We loved Ashley (the Lennar rep who sold us our home), but their customer service department is not very responsive. We had several things that were not completed or in bad shape upon moving in and we still have not had those things repaired. We have been in our home since February of this year.

Total Score 5


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

The finish work is horrible.

  • Kristopher H.
  • Verified HomeBuyer
  • March 08, 2022
  • Mt Pleasant, SC

The finish work in my home is horrible. Poor workmanship in regards to the wood trim and doors. Lack of time taken to measure properly. Lights hung with no apparent designated location. I have a wall that is 2 inches out of plumb from top to bottom. The interior paint job is the worst I've ever seen, all around.

Total Score 5


Quality 2

Trustworthiness 4

Value 1

Responsiveness 4

Home buying experience

  • Karon B.
  • Verified HomeBuyer
  • January 30, 2025
  • Summerville, SC

Overall experience was great. Had issues with quality of materials and of work from builders. A few issues we pointed out final walk through didnt get fixed & after closing half finished an issue we had.

Total Score 5


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3