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Lennar Reviews in Charleston, SC

What Charleston Homeowners Have to Say About Lennar.

Read all 431 verified reviews from homeowners that built a new home with Lennar in the Charleston area. Charleston homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Charleston Area

431 Reviews in Charleston Area

Ratings by Category

Overall 3.6

Quality 3.3

Trustworthiness 3.4

Value 3.7

Responsiveness 3.3

Lennar in Charleston Area

View Homes

Customer Reviews

New Home Owner

  • Anonymous
  • Verified HomeBuyer
  • April 04, 2023
  • Summerville, SC

My Agent Penny was wonderful, she helped me find my ideal home that I love. The loan officer was through and made sure I had all paperwork needed. My project manager changed 4 times and I never had anyone to really go over any questions or concerns and a lot about the home was not reviewed with me. The closing day process not only was a stressful one but rushed. The mortgage office did not take the time to review things and explain certain paperwork so I left there clueless. Though that part of my home buying experience was not pleasant everything else was good. I love where I live and the ...

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Transparency

  • Cecilia S.
  • Verified HomeBuyer
  • March 02, 2022
  • Charleston, SC

Appreciate clearly documented mechanicals and unknowns (such as insulation) and how Lennar stands behind the homes with adequate warranties. Having the latest smart technologies is a huge plus!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Fast and easy process!

  • Zachary N.
  • Verified HomeBuyer
  • January 05, 2022
  • Johns Island, SC

Was throughly happy with the entire process. Like all builds there were bumps and bruises but at the end of the day we were very happy with our home!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

The assistance that was given for purchase

  • James M.
  • Verified HomeBuyer
  • June 24, 2021
  • Summerville, SC

The builder works toward customer service goals.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 1

New home in Sweetgrass

  • Margaret J.
  • Verified HomeBuyer
  • May 23, 2024
  • Summerville, SC

Lennar and our realestate agent were very helpful in the purchasing process and we had to buy remotely as we were in Europe. I love the house, the primary bathroom, high ceilings and porches. I am disappointed that we have no amenities or pool nearby. Hoping for mega pool to be finished, Publix and golf cart trails. Trees are a necessity. Desperately need trees on our street. But we love the spacious home and alley fed garage.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Last Home purchase

  • Richard D.
  • Verified HomeBuyer
  • June 06, 2023
  • Summerville, SC

We are very happy with our last home purchase. Our salesperson Karl, our Customer Service rep Isaiah who is absolutely the best and Missy our home construction contact were very communicative, attentive and resolved problems. The quality of the home is ok, homes sat for a while awaiting inspection due to the heavy building in the area. It's a stick home and you have very little or no options, you get what you get that is on that plot. Great open design and very accomodating for 55 over. They have a tremendous amount of activities and clubs and can't wait for the amenity center to be built. In ...

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

The speed and efficiency of the buying experience with Lennar.

  • Mark E.
  • Verified HomeBuyer
  • February 01, 2022
  • Charleston, SC

Excellent buying experience with Lennar and the closing agency.

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Home workmanship review

  • Raymond D.
  • Verified HomeBuyer
  • September 24, 2019
  • Goose Creek, SC

The Quality of the painting leaves a lot to be desired and the workmanship is extremely poor. Aside from that we have that some things we have we were told if we did not see it before closing then there is nothing that can be done. We were trying to cooperate and not keep calling so we are stuck on that one. Overall we are satisfied though there are other issues we want to discuss.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Home

  • Robert H.
  • Verified HomeBuyer
  • August 08, 2023
  • Summerville, SC

The home buyer process is great. The workmanship is not up to par. We just had to SAND and repaint the entire interior of the house. Scraping glue and tile mastic off the bath floors. I put in a request last week about the lawn, nothing but weeds, standing water problems in between the houses, erosion at the corner of the slab and no AC flow in the MBR closet. And, I haven’t had anyone contact me about those issues.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

cost to quality

  • Christopher A.
  • Verified HomeBuyer
  • January 10, 2023
  • Johns Island, SC

while i love our new home, i do see some quality issues that seemed to have been missed. we will address at our 1yr walk through. however it would feel better had the majority of these been addressed prior to move in. as of now nothing too major, but attention to detail says a lot about ones craft, and they seem to have been lacking in some aspects. more so cosmetic, the "smart home" set up has been difficult, and why not install all of the ring functions they leave you with?? like i said small things that can be fixed, just not something you want to deal with after an EXPENSIVE purchase and ...

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Everything included

  • Douglas W.
  • Verified HomeBuyer
  • December 04, 2021
  • Summerville, SC

Lennar was up front about everything and staff was friendly as well as helpful. Made our buying experience easy.

Total Score 5


Quality 2

Trustworthiness 5

Value 3

Responsiveness 4

Not happy

  • Yeon Hee M.
  • Verified HomeBuyer
  • August 24, 2023
  • Summerville, SC

Overall, it seems to be used cheap materials. Especially the wood molding surfaces are very rough and quality is bad. Lennar service is responsive and handles request timely. I wish Lennar allow options to choose for floor, kitchen and carpet(2nd fl).

Total Score 5


Quality 2

Trustworthiness 3

Value 2

Responsiveness 5

Lennar - We loved Ashley (the Lennar rep who sold us our home), but their

  • Isabella A.
  • Verified HomeBuyer
  • June 22, 2021
  • Summerville, SC

We loved Ashley (the Lennar rep who sold us our home), but their customer service department is not very responsive. We had several things that were not completed or in bad shape upon moving in and we still have not had those things repaired. We have been in our home since February of this year.

Total Score 5


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

The finish work is horrible.

  • Kristopher H.
  • Verified HomeBuyer
  • March 08, 2022
  • Mt Pleasant, SC

The finish work in my home is horrible. Poor workmanship in regards to the wood trim and doors. Lack of time taken to measure properly. Lights hung with no apparent designated location. I have a wall that is 2 inches out of plumb from top to bottom. The interior paint job is the worst I've ever seen, all around.

Total Score 5


Quality 2

Trustworthiness 4

Value 1

Responsiveness 4

Home buying experience

  • Jason A.
  • Verified HomeBuyer
  • November 01, 2022
  • Summerville, SC

We purchased a home in the village with a closing date of sept 15. Ashley was our sales person and was absolutely wonderful! The house had many issue on closing date that was supposed to be repaired before closing. We did a walk through the day of closing, with an extensive list.....2 weeks later nothing repaired, scheduled or communicated. I sent another email requesting communication. The warranty team followed up. Ken, Isaiah, and Hillary came by for another list. FINALLY, we have forward traction! I am hopeful things will be completed, moral of the story.........construction team is ...

Total Score 5


Quality 2

Trustworthiness 2

Value 5

Responsiveness 1

Sales team is good; however follow up by PM needs more attention. I believe you need more field support

  • Otto T.
  • Verified HomeBuyer
  • July 18, 2019
  • Mount Pleasant, SC

The transition from Cal Atlantic to Lennar was very unorganized. They installed the HVAC system before the roof was on. They had the wrong prints for our home and installed walls where they did not belong. They did not insulate behind the bump out walls until I caught it ...right before drywall. They got mud all over our upgraded carpet on 8 different occasions and had to replace the carpet. The wood floors were also scratched up in several areas because they did not cover them. I could go on....

Total Score 5


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

Build quality and amenities not even close to what they promote

  • John G.
  • Verified HomeBuyer
  • March 06, 2024
  • Summerville, SC

The quality of the homes here are poor at best. Materials used are basic trac home quality. The tradesman have little to no skill set, and the superintendents are lacking people skills as well as professional development.

Total Score 5


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Easy process

  • Courtney W.
  • Verified HomeBuyer
  • September 11, 2024
  • Summerville, SC

The process was easy and straightforward. The home was delivered in good shape and as promised. We wish there were drawers in the bathrooms but understand the cost saving of them not being there. I disliked the lack of communication between signing the contract and closing. The lender at Lennar Mortgage was very difficult to get in touch with but kind when we did speak with him. Overall it has been a good experience.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Chip. My Construction Manager is A-mazing!

  • Christina G.
  • Verified HomeBuyer
  • March 31, 2021
  • Summerville, SC

This was my first home buying experience and it was awesome! Everyone was very patient with me, informative and responded quickly. Chip, in my book was the most amazing! He went above and beyond on many occasions to make sure I was good and happy. He made me feel very valued by choosing lennar.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Salesman was great and answered our questions promptly

  • Nicholas S.
  • Verified HomeBuyer
  • August 12, 2024
  • Summerville, SC

Everything went ad scheduled and buying process fairly easy

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Cypress Preserve

  • Tommy T.
  • Verified HomeBuyer
  • June 12, 2024
  • Moncks Corner, SC

Sales rep was great, builder was great. Lender experience was average at best.,

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Customer support very responsive. Thank you!

  • Edgardo P.
  • Verified HomeBuyer
  • February 06, 2024
  • Moncks Corner, SC

Excellent customer support. Reasonable price

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - In today’s home market, I feel more comfortable knowing that

  • James C.
  • Verified HomeBuyer
  • June 21, 2022
  • Summerville, SC

In today’s home market, I feel more comfortable knowing that Lennar has made an effort to repair any areas of oversight during the build process. Also, with the 1yeat home guarantee I’m protected.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - This is my fifth home I have had built.

  • Robert M.
  • Verified HomeBuyer
  • April 19, 2022
  • Charleston, SC

This is my fifth home I have had built. The overall experience was one of the best that I have had. My site project manager was very responsible to my emails and issues, which was greatly appreciated. Overall, the house had less issues at closing than previous homes. I was not a fan of not being able to make selections for options as in previous homes, that was always a selling point for me in buying my own home. This was an investment property, so I was able to move past that, but still didnt like the exterior color of the home. Also, the large walk-in master shower really ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quality Home, and Quality People Representing Lennar

  • Christopher D.
  • Verified HomeBuyer
  • January 13, 2022
  • Summerville, SC

The home was well done and in the time originally specified. The home buying consultant went above and beyond in every way. Can't say enough good things about her. Construction manager was very responsive to a couple of issues we noticed on closing day. Coming to SC from Ca. we were delighted with the home and it's price. Overall we are pleased with the home.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5