Lennar Reviews in Charleston, SC

This was the absolute worst homebuying experience my husband and I have ever had. Please make note that this was the experience with Lennar mortgage. And does not reflect Lennar office and sales I counted 75 email communications from eight different people during the whole course of our mortgage experience. Lennar mortgage company is so unorganized. They did not answer questions that my husband and I had and we were constantly back-and-forth. They gave us wrong information. So needless to say this is the worst home-buying experience we have ever encountered. I don’t believe I will ever ever recommend Lennar mortgage to any of my family or friends. ... More

Overall very happy with my home building and buying experience. There are some corners that were cut to save costs by Lennar that I feel should be reconsidered such as not including a refrigerator with purchase, as well as the glass door for the walk in showers. It is very hard to purchase a major appliance in the middle of financing for a mortgage and this is a huge added stress to the home buyer that shouldn’t be. The walk in shower glass not being included allows for hot/warm water to seep onto the floor at times even with a curtain up, and with rollout vinyl flooring this will overtime create a problem with the floors adhesive pulling up. The grading of the yard on the side of home was poor and doesn’t drain correctly which will cost me now to install French drain. I had a great construction Manager Chris who was respectful, always on top of things and went above and beyond where he could. ... More

Great experience starting with our Agent Tina. The materials and construction are impressive. Best decision made.

Do not use Lennar mortgage. Maybe it was just my loan officer but phone calls weren’t returned. Emails not answered and I was told I was getting money back at closing. Then I wasn’t. Then I was. I was told to put 10% down but it turned out it should only have been 5%. Then I was told PMI had to have insurance on it in order to get it cancelled if I paid it off early. Then I was charged $7000 for it. Go to any other lender. Not lennar lending.

The quality of the workmanship is excellent. For the money everything looks good and the designs are very well thought out. Upgrades in he cabinet quality and flooring would be a good thing. The ability to make minor changes in the interior would also be nice.

We felt that the value we received for the price paid was great. We love our house and look forward to personalizing it and making it our home

Generally good. There was a lot of attention leading up to the purchase but after that not so much. The workmanship and attention to detail is ok. The team could do better with quality control. Lots of little details missed. For instance there are pencil marks on nearly every corner and on the floor where trim work meets. A drawer front in the kitchen was damaged and JD said he would replace it- that has been nearly 2 months ago, shower glass has flaws that should have been pickup by the build team and replaced. Again I feel it has been all about getting the house closed.

We are mostly happy with our new home. We have been disappointed in some of the low quality of the final workmanship of the home. Doors that have huge gaps on the sides or rub against the frame. Poor job of caulking. Stains on the countertops. Baseboards that are not tight. Walls that are not square. All things that we were not able to notice at the time of the final walkthrough. Things that as you live in a home, you find over a period of time. Generally speaking though, we are overall pleased with what we got.

Overall rushed, sell sell sell.a lot of feeling of false caring.

The Good: Lennar is a quick builder. The Bad: The home quality is not the best. There are some things done great, like the master bath and the gourmet kitchen. However a gourmet kitchen consist of a gas range top and a stainless exhaust hold. And the gas top was left unmounted and slid around the first time we cooked on it. Had to have that fixed properly. Understand these are spec homes with a 40 day start to finish turnaround. As you can imagine, this is a quantity over quality home build. Make sure you order your own home inspection prior to your first walkthrough before closing. It’s $500 well spent. Lennar will not tell you what is not correct in your brand new home. If you don’t see it or point it out, Lennar will gladly sell it to you just the way it is. Broken or poor quality. They will gladly sell you a poorly built home. You will have to pay extra to have your garage painted after you move in. That’s not optional. You will have to install your own towel and toilet paper hardware in the bathrooms after you move in. Lennar doesn’t supply those either. And no mention of that when purchasing. A first for me. The drywall finish and wood trim craftsmanship is terrible. We found lots of areas that needed repaired during our walkthrough before closing. The Lennar project manager for our home walked through our home for four hours and taped the areas of repair or replacement. After moving in we realized that the tape had only been removed and most of the repairs were not fixed by the day of closing. So we have had three rounds of repairs after we’ve moved in and still ongoing. Pre home inspection revealed the attic insulation had areas with 4” of insulation. Had to have contractors come back to spray more insulation. The concrete finish in our garage is horrible. Lots of divots, lumps, gravel is almost sticking through the finish. Lots of cracks in the floor. Crack across the main foundation footer at the garage door entry. The sidewalk your door is the same. Terrible concrete finish. And they broomed the finish different directions on the same sidewalk. The master bathroom shower tile had lots of areas with no grout. Lennar sent someone to fix. The halfway did it and left smeared grout all over the tile. Had to go back and wipe everything down before it hardened. Back patio concrete was not finished at the screen door and there was large opening along bottom of door. Lennar sent someone to fix. The basically took cement and filled the gaps. Now the concrete looks patched and poor quality. The bottom of the screened porch where it meets the side of the house had about a 1” x 4” gap that was left open for snakes and bugs to access the screen porch area. Just terrible quality. The dormer window glass over the front porch was left broken. Had to have someone replace that. Pay attention to the electric, light switches and electrical outlets. They are placed in the most odd places. Some light switches in our home were place 2 feet from the door. You have to feel around in the dark to find them. The electrical plugins are randomly spaced on the walls. About one per wall regardless of wall length. So not very user friendly to use if you want to conceal electrical chords. There are 6 lights in the kitchen operating from one light switch. Lennar is installing the absolute bare minimum switches and electrical outlets. When you open the electrical breaker box, you will notice there’s are more blank spaces than used spaces. That’s because they installed bare minimum electrical devices. The 11’ x 17’ screened porch had one electrical outlet. Horrible design. Ceiling lights are minimal. One 4” glad LED in all rooms except kitchen. The living room has one 4” LED in the middle. The lights over the kitchen island are not spaced evenly. So you can’t change out the 4” LED to a nice pendent light unless you have the lights relocated. I think the minimum lighting is installed so you can’t see all the horrible craftsmanship during your walkthrough. The heat pump piping is installed in the master bedroom wall and the pump outside the window. As you can imagine, it is loud and the pipes vibrate in the wall. Absolutely horrible design and location. You will hear the noise as long as you live in your new home. And Lennar will not allow any change to the plans or equipment location when building. The walls and ceilings are all one paint color. Gray. That’s all you get. Both garage doors had to be readjusted to close gaps. My advice, don’t mug a Lennar home. If you do, get a home inspection before you close. Ask to see the building plans and make sure everything is where is should be. Be prepared to spend alot of extra money after you move in to upgrade all of the lights, paint, and else upgrades to make your home how a normal good quality home would be built. Be prepared to settle for less in a home, and to pay more for less. Personally, I would never recommend buying a Lennar home after our experience this year September 12, 2024 up until today November 14, 2024. If I could sell and move without the burdens, would do so today. Do your homework for different builders and compare quality on the quality and craftsmanship between builders. Read reviews and assume you might be the next buyer to experience the nightmares. ... More

My construction manager Matty, did a good job with our walk through and touching up / repairing anything. Replaced my grass after an army worm infestation, the only criticism I have is that some the remains sod after replacing the dead patches; there were still some sod patches that had partially dead grass.

Great price on a quality home..Lennar mortgage caused some anxiety along with closing surprises and a little heavy handed on the closing..Lennar real estate agents were not very helpful..The house is built with quality materials.. overall I am satisfied

After your moved in and any issues you have makes it very very difficult to schedule time with contractors

Buying home is not easy, but with Lennar every thing becomes easy.

Everyone tended to our concerns and address them

The entire process has been a headache purchasing this home. Issues that arose with my inspector were not properly fixed before closing and is still something I am fighting Lennar with. They are quick to respond to issues but then “complete” them in the portal when it truly has not been fixed. I’m spending close to half a million dollars on this home and I’m getting work that is worse than my 250k DR Horton home. The employees are quick to bash DR Horton however none of these simple issues were a problem them - nor was it an issue from DRH getting support to get them fixed. You can very easily tell Lennar no longer cares about quality - it’s all about how fast they can throw up a house with the cheapest trades involved. Will never recommend a Lennar home nor will I purchase another - several other homeowners have expressed some concerns, new and existing owners. Lennar is quickly going to be involved in more class action lawsuits than they already are if they continue to choose the cheapest options and have complete disregard for the future and existing homeowners. ... More

Everyone at Lennar was terrific. Tina our new home consultant, Reagan our mortgage loan officer and Lou our construction manager were all outstanding and friendly people. They all made the buying of our new home successful, making the whole home buying experience a smooth process. THANK YOU to all involved.

Kelly was vey helpful in the walk through process.

I had a couple small home issues. There warranty dept. responded quickly. Very impressed.

This team is most accommodating. Things were all done in a timely manner also they kept me updated. I am enjoying the lake view; this house is beautifully built. I wish I had another Lenin Closet.

During our home buying process we were met with nothing but difficulties in communication. My wife was due to deliver our first child and we needed the closing date moved to a later date. Every request was denied. Only after reminding the sales team of federal protections around medical conditions did they move the date….. one week back. During the walk-through, we found many issues with Sheetrock finish work, and even one wall was 4 inches out of plumb. The work quality on the construction displays the lack of care from the builders. After one full month of being in the home we have found more than a dozen nail pops that we have been told they will not repair. We’ve had a plumbing failure that took a week to repair. We a number of floor squeaks that have been assessed but no one has come to make repairs. Customer service comes second to making a profit. Poor, poor, poor customer service. I would not recommend Lennar to anyone. The only reason we did not back out of the purchase was because we were old have lost our deposit. ... More

Seems like sales was not interested in our needs; just getting homes off the books. If we were told that they were having a sales event in July, we would have waited. We wanted the Waverly & got the largest home we could afford, the Osprey. We didn't know some of the larger homes may have a bonus room upstairs; didn't know that the there were more homes available other than the models. Would have liked to have brought our pool table, but sold because no room in Osprey. Sales person said when we do a Reverse to Purchase, would only have to put down half as much...LIE...ended up having to put down more. Wasn't told that A/C unit would be in back & outside our bedroom; the models show on the side. Back-flo is right next to it. With the small yards this takes away from our outdoor space. With Capital Gains, we can't move for 2 years. Seems like Lennar doesn't care about the homeowner's quality of life Very disappointed. We have neighbors that feel the same way. ... More

I have not been in my home long enough to know how great the warranty service will be, but if they are as responsive as the items we found during the walk thru, then they will be Johnny-on-the-spot. From meeting the on-site realtor to closing, all of my questions were answered and concerns eased. Thank you Lennar Team which includes the personable and knowledgeable Lennar Mortgage loan officer.

As this was my first home I had many questions and concerns. All my questions and concerns were handled in a prompt and concerned way.

Workmanship on the home is marginal. I keep saying "is it cost/time effective to do it correct the first time?" that to keep coming back to repair the issue. Also, we've had experiences with warranty matters when we've been told the trade is scheduled to come out, they don't show or communicate.