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Lennar Reviews in Charleston, SC

What Charleston Homeowners Have to Say About Lennar.

Read all 563 verified reviews from homeowners that built a new home with Lennar in the Charleston area. Charleston homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.7 out of 5 stars in Charleston Area

563 Reviews in Charleston Area

Ratings by Category

Overall 3.7

Quality 3.3

Trustworthiness 3.5

Responsiveness 3.4

Lennar in Charleston Area

View Homes

Customer Reviews

House review

  • Robert F.
  • Verified HomeBuyer
  • September 17, 2024
  • Summerville, SC

We had a great experience from start to finish. Everyone went out of there way made you feel very comfortable. A shout out to Karl Z great help always there when you needed questions answered. Also Ian the site manager was very helpful. I have friends looking into this location. I highly recommend Lennar home builders.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

After a month in a Lennar home

  • Bruno P.
  • Verified HomeBuyer
  • September 15, 2024
  • Summerville, SC

The open floor plans are great , but there is no consideration of any power outlets on the floor for table lights or anything else for the couch in the middle of floor. All outlets are along the wall so if you have electric couch features you’ll need to run a line across the floor. Other wise there is plenty of bright lighting led lights in the ceilings all over. They seem to use good materials for the most part. Not sure how great the craftsmanship is due to the amount of homes they are building so fast. Attention to quality could be better. Issues are passable, but could easily have looked ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

You get what you pay for.

  • Stephen H.
  • Verified HomeBuyer
  • September 14, 2024
  • Summerville, SC

Listen, Lennar gets a lot of crap, but honestly it just is what it is. They crank out homes and source the most affordable materials they can within code for your State, County, City and then they offer you a home at some of the best price per square foot you’re going to find. When you pay bottom dollar for your home, you can’t expect everything to be top dollar quality. You just have to accept what you’re buying when you buy it and do everything you can to make sure your home is inspected a couple of times within your 12 month warranty. I’ve bought two Lennar homes and haven’t ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Home at Horizons

  • Brian P.
  • Verified HomeBuyer
  • September 14, 2024
  • Summerville, SC

So far everything has been great. There were some minor issues but most of those have been resolved. There are a few issues that we will address once we get to the 10-month time frame to make sure there is nothing else that comes up. The only major issue we have had is our HVAC is making a loud noise when it cycles off. Paula at Lennar Warrenty is working on this issue with the HVAC company and the manufacturer. Ian our construction manager was great. He was very involved and kept us infromed with the progress of our build as well as addressing any issues we asked about. If you are looking ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

affordable house with acceptable quality

  • Anonymous
  • Verified HomeBuyer
  • September 11, 2024
  • Summerville, SC

in general, house is ok. service is ok. but just ok. Lennar can do it even better to become great. but you cannot expect that. because of Lennar build massive houses at the same time and want control cost as much as they can according to Lennar. the warranty team is good. always have quick response. most warranty issue are very minor things which they can avoid before house close if they want, you have to escalate and prove it according to the process steps over and over again which make you feel a little bit annoyed.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Easy process

  • Courtney W.
  • Verified HomeBuyer
  • September 11, 2024
  • Summerville, SC

The process was easy and straightforward. The home was delivered in good shape and as promised. We wish there were drawers in the bathrooms but understand the cost saving of them not being there. I disliked the lack of communication between signing the contract and closing. The lender at Lennar Mortgage was very difficult to get in touch with but kind when we did speak with him. Overall it has been a good experience.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Happy Customer

  • Bruce M.
  • Verified HomeBuyer
  • September 11, 2024
  • Summerville, SC

We have had a smooth experience from day 1. From our final walk through to our actual move-in date, anything we needed to be addressed by Lennar has been completed. They listened to us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar mortgage sucks

  • Nicholas M.
  • Verified HomeBuyer
  • September 08, 2024
  • Summerville, SC

We was lennar mortgage and it was the worst experience we had buying a home. Our saleswoman was great. Our foreman was awesome House was built great

Lennar responded:
Good afternoon Nicholas, Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration you faced with the loan ...

Total Score 2


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome!

  • Laura P.
  • Verified HomeBuyer
  • September 07, 2024
  • Summerville, SC

We had an awesome experience with every aspect of Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Friendly, professional , and helpful staff

  • Anonymous
  • Verified HomeBuyer
  • September 01, 2024
  • Summerville, SC

Foremost it is a lovely home, however, there is way too much paper work that creates a lot of confusion. Constantly going back and forth no one can retain all of the information. Moving in I did not have time to seal the granite so just spilling water on the counter makes it darker in spots. It should have been sealed before we moved in.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

The entire process was extremely stressful, specially the financing department!!

  • Anonymous
  • Verified HomeBuyer
  • August 25, 2024
  • Summerville, SC

I will highly advise any new buyer to get their own finance, Lennar finance department is a joke!! We almost walked towards the end because they couldn’t get on the same page between their own company! Building department is ok, I definitely suggest visiting your property during construction as much possible! We bought from out of town and I wish I would’ve been able to walk the property at least biweekly, could’ve save a lot of headaches and problems I now have to deal with, bad tile cuts and grout, lots of drywall issues and a lot of trim not finished properly among other things!

Lennar responded:
Thank you for taking the time to share your feedback with us. We are sorry to hear about the issues with our finance department, construction quality, and the various problems you encountered with your home. We hope that moving forward you feel well taken care of as a Homeowner. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 3

Ben was great to work with!

  • Douglas M.
  • Verified HomeBuyer
  • August 16, 2024
  • Summerville, SC

The process was seamless and schedule well.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Good and bad

  • June W.
  • Verified HomeBuyer
  • August 16, 2024
  • Summerville, SC

First I would like homebuyers to know that if they intend to use a realtor, whether they have one or not, make that clear when you walk in the office door. And Shannon was very short and unresponsive until AFTER the purchase. Second, I would not recommend Field for your mortgage loan processing. Very slow to respond and had to be constantly reminded about changes. Didn’t have final estimate until 5pm the day before closing which caused a delay with my bank. Third, I’m not happy with the landscape management but neither are other homeowners. Haven’t had any issues yet that have not been ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Grounds need to be better taken care of on glorious way.

  • Patrick K.
  • Verified HomeBuyer
  • August 15, 2024
  • Summerville, SC

Overall very happy here since we moved in

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Love the floor plan, the execution left a lot to be desired.

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2024
  • Summerville, SC

We love our new floor plan, it works great for our family. Having lived in the house for a couple of months now, however, there are several quality issues that we have noticed. Our doorbell had a blown transformer right off the bat, lightbulbs burned out within days of moving in, whoever is in charge of the caulking, grouting and paint was either a novice or moved through too fast and created quite the mess. The "construction clean" was not clean at all. There was still dust all over the house on top of light switches, counters, baseboards, floors... I'm not entirely sure that our countertops ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Salesman was great and answered our questions promptly

  • Nicholas S.
  • Verified HomeBuyer
  • August 12, 2024
  • Summerville, SC

Everything went ad scheduled and buying process fairly easy

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Home buying with Lennar

  • Christine S.
  • Verified HomeBuyer
  • August 08, 2024
  • Summerville, SC

Overall, it was an OK. Experience would’ve liked to a couple of more home choices and to have a screened in patio, which I see they are doing on all the homes that they are building now and the ones that were previously built. I talked to several people, and they all have screened only a couple had to put them in themselves And the street specially in South Carolina with all the bugs

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 3

Buying process not professional from product presentation to Lenard PM at final inspection to closing at law firm.

  • Gary F.
  • Verified HomeBuyer
  • August 08, 2024
  • Summerville, SC

Lennar seriously needs to look at there home buying process from the bottom up. Sales people need to know more about the product their selling, I had an independent inspection done of the newly constructed house many incompleted items, a lot code related. Some where corrected then PM said he would correct remaining issues himself after settlement. Off the record never seen PM since. If this is the way Lennar does business it’s no surprise the sued all the time. There the reason production builders get a bad reputation. If Lennars PM (Lou) dot return as promised to finish my unfinished punch ...

Lennar responded:
Good morning Gary, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced during your home-buying process. We understand how important this milestone is, and we regret that it did not meet your ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Southern charm

  • Alfredo P.
  • Verified HomeBuyer
  • August 08, 2024
  • Summerville, SC

My experience with Lennar was great. Everyone on there team was well appointed in their skill. I felt like I was in the right hands from the beginning. There were a few problems after doing the inspection but Lennar was quick to resolve them and made the process easy. I’ve had the pleasure of working with their consumer service team and I couldn’t be more happy with the experience. They were prompt and thorough with helping me take care of any problems. All in all I’ve been very happy and confident with my purchase. Thank you so much.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

The builder was a nice man but the work load was way too much, way too much rush rush and soo many mistakes were made

  • Thomas G.
  • Verified HomeBuyer
  • July 30, 2024
  • Summerville, SC

Alot of things went wrong during the move in process like no mail boxes were established for almost a month and once our mailboxes were assigned the only communication was made on facebook? this is a retirement community and many do not have social media accts the work in the house is sloppy due to timeframes set forth

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

In general biggest mistake in my life to deal with lennar

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2024
  • Summerville, SC

The worst quality, when I received home inspector pictures, i thought something exploded inside terrible quality nasty people to deal with, cocky, arrogant

Lennar responded:
We apologize that your experience did not meet your expectations and you feel it was the biggest mistake in your life. If you would like to share more details, please email us at LennarCares@Lennar.com.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

great experience

  • Brian C.
  • Verified HomeBuyer
  • July 27, 2024
  • Summerville, SC

I enjoyed working with my CM Bill and my Sales Consultant Kimberly

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Overall good. It could have been better….

  • William D.
  • Verified HomeBuyer
  • July 26, 2024
  • Summerville, SC

Sales did not inform us that the house was in flood zone. We heard it from the mortgage company. We never met our construction guy. The only time we heard from him was when he changed the time on our initial walk thru but had somebody else do it. Closing was stressful as well when the CO was not available and someone had to go get it. Overall happy with the house and neighborhood.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Mailbox

  • Jack B.
  • Verified HomeBuyer
  • July 22, 2024
  • Summerville, SC

Trouble getting mailbox and keys

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

so glad I am here

  • Karen S.
  • Verified HomeBuyer
  • July 20, 2024
  • Summerville, SC

I feel like I am getting in on the ground floor. After looking at other homes in this area, I was getting so much more for my money at Summers’s corner. I know part of that was because we don’t have our amenities finished yet. But it won’t be long and when it happens, I know prices are going to be a lot more expensive here. I love my home. I love the people I’ve had to deal with, and I am really looking to my future here.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5