Lennar Reviews in Charleston, SC

We have had a smooth experience from day 1. From our final walk through to our actual move-in date, anything we needed to be addressed by Lennar has been completed. They listened to us.

We was lennar mortgage and it was the worst experience we had buying a home. Our saleswoman was great. Our foreman was awesome House was built great

We had an awesome experience with every aspect of Lennar!

Foremost it is a lovely home, however, there is way too much paper work that creates a lot of confusion. Constantly going back and forth no one can retain all of the information. Moving in I did not have time to seal the granite so just spilling water on the counter makes it darker in spots. It should have been sealed before we moved in.

I will highly advise any new buyer to get their own finance, Lennar finance department is a joke!! We almost walked towards the end because they couldn’t get on the same page between their own company! Building department is ok, I definitely suggest visiting your property during construction as much possible! We bought from out of town and I wish I would’ve been able to walk the property at least biweekly, could’ve save a lot of headaches and problems I now have to deal with, bad tile cuts and grout, lots of drywall issues and a lot of trim not finished properly among other things!

The process was seamless and schedule well.

First I would like homebuyers to know that if they intend to use a realtor, whether they have one or not, make that clear when you walk in the office door. And Shannon was very short and unresponsive until AFTER the purchase. Second, I would not recommend Field for your mortgage loan processing. Very slow to respond and had to be constantly reminded about changes. Didn’t have final estimate until 5pm the day before closing which caused a delay with my bank. Third, I’m not happy with the landscape management but neither are other homeowners. Haven’t had any issues yet that have not been addressed in a timely manner. Finally, I really enjoyed working with Carter on the walkthrough. Very kind and respectful. ... More

Overall very happy here since we moved in

We love our new floor plan, it works great for our family. Having lived in the house for a couple of months now, however, there are several quality issues that we have noticed. Our doorbell had a blown transformer right off the bat, lightbulbs burned out within days of moving in, whoever is in charge of the caulking, grouting and paint was either a novice or moved through too fast and created quite the mess. The "construction clean" was not clean at all. There was still dust all over the house on top of light switches, counters, baseboards, floors... I'm not entirely sure that our countertops in the bathrooms were ever sealed. We've got nail hole pops coming out everywhere. One of our electrical receptacles is throwing sparks when a phone charger was plugged into it (not the charger's fault, it's okay in every other receptacle). The sinks and shower look like they were pretty scratched up during the construction process and then glossed over rather than being replaced. All this is still after we had a home inspector come through twice to handle the major items that were wrong with the home. Love the floor plan, the execution left a lot to be desired. ... More

Everything went ad scheduled and buying process fairly easy

Overall, it was an OK. Experience would’ve liked to a couple of more home choices and to have a screened in patio, which I see they are doing on all the homes that they are building now and the ones that were previously built. I talked to several people, and they all have screened only a couple had to put them in themselves And the street specially in South Carolina with all the bugs

Lennar seriously needs to look at there home buying process from the bottom up. Sales people need to know more about the product their selling, I had an independent inspection done of the newly constructed house many incompleted items, a lot code related. Some where corrected then PM said he would correct remaining issues himself after settlement. Off the record never seen PM since. If this is the way Lennar does business it’s no surprise the sued all the time. There the reason production builders get a bad reputation. If Lennars PM (Lou) dot return as promised to finish my unfinished punch list then I might join the rest of the public taken legal action not only to Lennar but privately against the PM ... More

My experience with Lennar was great. Everyone on there team was well appointed in their skill. I felt like I was in the right hands from the beginning. There were a few problems after doing the inspection but Lennar was quick to resolve them and made the process easy. I’ve had the pleasure of working with their consumer service team and I couldn’t be more happy with the experience. They were prompt and thorough with helping me take care of any problems. All in all I’ve been very happy and confident with my purchase. Thank you so much.

Alot of things went wrong during the move in process like no mail boxes were established for almost a month and once our mailboxes were assigned the only communication was made on facebook? this is a retirement community and many do not have social media accts the work in the house is sloppy due to timeframes set forth

The worst quality, when I received home inspector pictures, i thought something exploded inside terrible quality nasty people to deal with, cocky, arrogant

I enjoyed working with my CM Bill and my Sales Consultant Kimberly

Sales did not inform us that the house was in flood zone. We heard it from the mortgage company. We never met our construction guy. The only time we heard from him was when he changed the time on our initial walk thru but had somebody else do it. Closing was stressful as well when the CO was not available and someone had to go get it. Overall happy with the house and neighborhood.

Trouble getting mailbox and keys

I feel like I am getting in on the ground floor. After looking at other homes in this area, I was getting so much more for my money at Summers’s corner. I know part of that was because we don’t have our amenities finished yet. But it won’t be long and when it happens, I know prices are going to be a lot more expensive here. I love my home. I love the people I’ve had to deal with, and I am really looking to my future here.

Coming from out of state and with no local real estate, banking or other relationships Lennar made our home buying experience as good as it gets. A fair deal, knowledgeable agents and lending available made for a simple transaction. Shannon was o' so patient as we viewed the models more than a dozen times. Ian, the project manager, went out of his way to answer questions and walk us through construction points and final home delivery. Again I say, well done!

Wish there was a bit higher quality of construction (I.E. 2X6 vice 2X4 framing). Also there are simply not enough outlets installed nor utility sink plumbing in the garage. All of which I would have been happy to pay for if that was an option!

What could be an all encompassing & complete buying experience is rushed to the point that details are overlooked both administratively and from a construction perspective. The volume is tremendous and the various departments,) sales ,mortgage, & insurance) do not communicate or act as one. A life in sales & marketing allows me to observe what could be the most effective Custer Service tools of any industry, rendered useless, ineffective, and down right weaponized, against the buyer. Numbers are very important for a publicly traded company trying to occupy this segment of the housing market. But Lennar needs to decide what is more important, the numbers or the buying experience (Customer Service) because right now The Bean Counters are winning & it is obvious. The lipstick on the pig is not covering that up and that is what we do in sales & marketing. Respectfully submitted. ... More

I was rushed during the entire process and given false promises. I was lied about being able to back out of the deal if I didn’t feel comfortable, Lennar representatives threatened me with legal action and withholding my deposit if I backed out of a home that was of terrible quality and the worst workmanship I’ve ever seen in a new build. The communication was good only until they got me to sign the contract, which the representative forced me to sign without reading. He skipped over significant details when he “went over it” with me, especially the part where I could not back out of the home without severe penalties or move my own closing date to a date of my preference due to job and family complications. Worst and most unprofessional company I’ve ever dealt with. ... More

Overall good experience. Had to work through a couple things, but our sales team and lender were very up front and kept us in the loop. They also helped with explaining a lot of the process with home buying and underwriting. Construction team was good as well and repaired everything on our punch list super quick before closing.

Overall we love our new home. The only hiccup that we’ve run into is that we have a sprinkler system but yet no one has really taught us how to use it. Like buying any home, dealing with the paperwork was a bit of nuisance. Be prepared to search through everything in order to provide underwriting what they need. To me it was about over the top and at times frustrating. At one point we felt as though our Lennar sales rep was not being very honest with us. We love the home that we’re in but technically it was our second choice. When we approached our sales rep about our first choice, multiple times we were told that the house would not close in time to meet our timeframe. We were told that the house would need to be an April closing and would not be available in May. Well we moved into our current home (second choice) in May. Our first choice home, closed weeks later after us in May. In addition to that the price range we were given for that home dropped dramatically causing even more confusion and frustration. Once we were finally done with chaos of home buying, we did take it a bit personally that our sales rep didn’t take the opportunity to check on us or to even stop by to say congratulations. Instead she continued to drive past our home for days in order to sell the remaining new builds on our street. I say all that to say that the home is wonderful, however some work needs to be done with the customer service sales reps. ... More