Lennar Reviews in Charleston, SC

Overall very pleasant and very good.

Pam was on top of our experience and was there for EVERY need we had. She built a relationship and not a transaction. Amazing job!

Construction was a smooth process for us. Dan and Tommy were great with answering any questions that came up. I firmly believe the value of the house outstanding for what we received in this type of neighborhood.

While I like my home, there are several things that would make me not do it again. The inflexibility of when walk-throughs were scheduled was awful. No respect for the fact people work and are out of state. The house generally a nice house but the carpet used is cheap. I have terrible visible seems in every room. The bathroom vanity’s have no storage whatsoever. I would think with a house at this price point you it would be better, especially in the master. The area we have to get our mail is awful. Due to it being near so much construction, you can not go during the day or early evening. You must go after 7:30-8 so it isn’t blocked my construction folks. There is no light. It is very scary. For awhile I had to climb over the plastic barriers that were up. I find it unacceptable that I can not get to mail during the day or whenever I choose. So if I had it to do over again, I would not!! ... More

The quality of the homes here are poor at best. Materials used are basic trac home quality. The tradesman have little to no skill set, and the superintendents are lacking people skills as well as professional development.

I love my new house from lennar home They are so great they listen to you they give you what do you need

This is the first NEW home I ever purchased, all the others were pre-owned homes. Our sales representative “Shannon “ did an excellent job in helping me through the process. The new home orientation was very good and Desmond was very thorough in showing me all the operations of the home. I have 2 comments, first the space for the refrigerator is not deep enough to accommodate a 25 - 27 cf. I had to buy a smaller 22 cf refrigerator. The space needs to be 36” not 24” deep. The last comment is there should be a written outline of the house orientation, naming service companies by trade (ie) HVAC, sprinkler system, on demand water heater, etc. given at time of the walk through. We’re too busy trying to absorb all the information at walk through. Also provide the name and phone number of whom we contact in needed service repairs. ... More

Both my real-estate representative (Pam) and construction representative (Brian) were excellent to deal with. 5 stars each. They were knowledgeable and very attentative to my needs throughout the home buying process.

We are paying a monthly fee. I would like to have a gym, pool, clubhouse, in my lifetime!

Excellent customer support. Reasonable price

We are happy with our new home. You definitely will get awesome customer service here in Low Country with Lennar Homes. Come check them out in Summers Corner In Summerville SC

It was a great experience they made it so easy throughout the whole process. Even the builder was very detailed, I would recommend my whole family and friends to Lennar

Karl was very nice and friendly. He did a great job

Please be aware when dealing with Lennar. You have to constantly reach out regarding the home & updates as to when closing is. On the day of closing, it was a horrible experience due to lennar mortgage waiting till the last min on getting paperwork together and etc. Amanda with lennar mortgage made our home buying experience a disaster and I would not recommend. Please have y’all ducks in a row before getting to the closing table. Tate, & Brad were great with the actual home building updates.

The buying process was smooth and quick.

We were happy with how things were going until the last two weeks to close. The Lennar rep dropped the ball and made it stressful. The punchlist items were not completed until the morning we closed. We didn’t get the Welcome Home banner or rug rolled out made us feel like just a number. And lastly there still are no street lights and it gets dark at 5pm was told these would be hooked up 2 weeks ago.

Beware of purchasing a home through Lennar. Unfortunately, the project manager does not manage their jobs. Contractors are getting away with crooked walls, drainage issues, poor workmanship, grading issues, etc. They will make excuses and not fix them. The project manager may even get in your face and try to threaten you. Poor purchasing experience! I will never purchase another Lennar home!

Our construction manager had just been transferred to this community 2 days prior to our NHO. He did not know how to answer simple questions about what to expect in the community. He rushed us through the house at NHO and was very dismissive when we pointed out cosmetic defects. We did not get to "blue tape" the house and are now faced with a myriad of issues, such as overpaint everywhere, to the point we have to be on our knees scraping it off. There are baseboards that do not meet at the angle, cement that is crumbling and stained and don't even get me started on the lawn- uneven, full of weeds and dead in several areas prior to the dormant stage. The tile work in the shower is not plumb, and we already had to have shower glass brackets replaced due to rust. The paint on trim- window ledges and baseboards and such is VERY sloppy and I'm sure we will have to pay for it to be re-done. ... More

Quality of workmanship is very bad

Not a fan of materials used in any part of the home. The paint/ and workmanship was awful.

no direct phone interactions, need to wait for answers for loan progress, repairing, still, i have not received site map from the selling agent, it was a very frustrating experience.

The initial experience was good. The sales rep was very nice and seemed to be knowledgable. I went through Lennar mortgage. My loan officer was terrible. I had problems communicating with him. He was not responsive and I actually lost out on a lower mortgage rate because it took him three days to respond to me regarding the mortgage rates. The project manager was okay. It wasnt until I was in and had to put in a warrenty claim that I realized I was never given the sticker that gives the information needed for claims. I emailed the project manager and he said that he had been low on stickers so I didnt get one. He said he would drop one off but never did. Thank goodness for neighbors. The claim had to do with my HVAC. When the HVAC company came in they informed me there was splits in the duct work. Something was never sealed and the had to put more duct tape around existing duct work. I dont know how it passed inspection. As far as quality in workmanship. At first glance it looks okay but when you actually get in and clean you can see its not great. The fact I was told had to seal tile in the shower myself is a bit ridiculous. I feel that the house should be move in ready. I probably would not buy from Lennar again or even recommend a Lennar home. ... More

We HIGHLY recommend that you do NOT try and go with the insurance agency that Lennar recommend. Lennar Insurance Agency. They were rude, would not return texts or phone calls and would not insure us unless we paid for a full home inspection even though if was a brand new build and we found this out on the day that we closed. So We were without insurance for a few days because we had to find a local insurance agent (we are not from the area so we had NO idea where to get I insurance) We did enjoy working with our rep that sold us the house.

Learning experience and for the most part a good one.

Get a home inspection !!! There were some issues for sure. House was delivered with blue tape on walls, unfinished work… These houses are slammed together as fast as possible. Very rough around the edges and lots of corners cut. The sales team made statements that were not true and very quickly the “plans changed”. The appeal is the price for a new home vs what the market is for an older home. It’s a tough economy so buying a new home is very appealing. New != quality, so take that with a grain of salt. The construction managers all tell conflicting information to different homeowners. ... More